How to Get Notified When Together AI Goes Down
Subscribing to status.together.ai is the first step, and on its own it is not enough. Here is what the Together AI status subscription actually delivers, when it arrives, and what has to sit alongside it.
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Together AI serves a very wide model catalog, and the practical failure mode is per-model, not platform-wide: one open-weight model stops serving or gets deprecated while everything else is healthy.
That is the core problem with relying on Together AI to tell you. A status notification is a message a human at Together AI decides to send after triage has already happened. Your users hit the failure at second zero.
The short version
Subscribe at status.together.ai so you have the official record. Then run an independent probe against the Together AI API so you find out first. The subscription confirms; the probe detects.
Subscribing to Together AI Status Notifications
status.together.ai supports email subscription. Treat it as the floor, not the ceiling — the per-model failures that actually break Together AI users are the ones least likely to generate a notification.
- Open status.together.ai and use the subscribe control on the page.
- Send it to a shared alias or an incident channel, never a single engineer's inbox.
- Subscribe to the API components only if the page lets you choose — consumer-side components generate noise your service never feels.
- Keep the account that owns the subscription documented in your runbook, so it survives the person who created it.
Do this once. It costs nothing and it gives you the authoritative record you will want later when someone asks whether the outage was yours or Together AI's.
Why the Subscription Alone Leaves You Blind
A catalog that broad cannot be represented by a handful of status components. Together AI incidents that matter to you are frequently scoped to a single model or a single endpoint family, and a platform-level notification will not mention it.
| Signal | Who decides it fires | Typical delay | Catches partial degradation? |
|---|---|---|---|
| Together AI status subscription | Together AI staff, after triage | Minutes to hours; sometimes never | Rarely |
| Your application error alerts | Your thresholds | Fast, but only once traffic hits it | Only if you alert on latency too |
| External API probe | Your monitor, on an interval | One check interval | Yes — latency and error both |
The third row is the one that pages you before your users complain. The first row is the one you quote in the incident review.
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What a Useful Together AI Alert Looks Like
Most teams that say their monitoring "did not catch it" were checking the wrong thing. A probe that requests a static health URL will stay green through an incident that makes every real inference call time out. Configure it against production reality:
- Call a real endpoint. Issue an actual small request against the same model and region your production code uses at api.together.xyz.
- Alert on latency, not just errors. A response that arrives after your timeout is an outage to your user even though it returned 200.
- Check every minute. Five-minute intervals mean a five-minute worst case before anyone starts looking.
- Require two consecutive failures before paging, so one dropped packet does not wake anyone.
- Route by severity. Elevated latency goes to a channel; sustained hard failure goes to the pager.
The test that matters
Point your monitor at a deliberately bad Together AI API key for five minutes. If nothing fires, your alerting is decorative, and you will find that out during the next real incident instead of today.
What to Do When the Alert Fires
Detection is only worth the response it enables. The alert should hand whoever receives it a decision, not a mystery:
- Confirm the blast radius. Is it every request, one model, or one region? A per-model failure is a routing change, not an incident.
- Check status.together.ai — but do not wait for it to turn red before acting.
- Shift traffic to your configured fallback provider if hard failures persist past your threshold.
- Degrade rather than error. Serve a cached or reduced response instead of a 500 wherever the product allows it.
- Record timestamps and error codes. That log, not a screenshot of a status page, is what supports a service-credit claim later.
Frequently Asked Questions
How do I get notified when Together AI goes down?
There are two independent paths and you want both. The first is subscribing to Together AI's own status page at status.together.ai, which emails you when Together AI declares an incident. The second is an external probe that calls the Together AI API on an interval from outside Together AI's infrastructure and alerts on your own error rate and latency. The first tells you what Together AI has admitted; the second tells you what your users are experiencing. They disagree more often than most teams expect, and the gap between them is where unnoticed incidents live.
Does Together AI have a status page you can subscribe to?
Yes — status.together.ai is the canonical page, and it accepts subscriptions. status.together.ai supports email subscription. Treat it as the floor, not the ceiling — the per-model failures that actually break Together AI users are the ones least likely to generate a notification. Whatever channel you pick, send it to a shared alias or a channel rather than an individual mailbox, because the person who configures the subscription is almost never the person holding the pager six months later.
Why did I not get a Together AI notification during an outage that clearly affected me?
Because provider status pages are edited by the provider, and the update is a human decision made after triage. The typical sequence is that your error rate rises, engineers debug for some minutes, someone finds the provider's page still green, and the incident is posted later — sometimes after it has already been mitigated. Short degradations frequently never get posted at all. A catalog that broad cannot be represented by a handful of status components. Together AI incidents that matter to you are frequently scoped to a single model or a single endpoint family, and a platform-level notification will not mention it. A status subscription is a confirmation channel, not a detection channel.
Can I send Together AI status alerts to Slack or a webhook?
Status-page email can be forwarded into a channel, but forwarded email is a poor incident signal: it arrives late, it cannot carry your own error-rate context, and it cannot be routed by severity. If you want a structured event in Slack or at a webhook the moment something is wrong, that has to come from a monitor that is checking the API itself. That monitor fires on the observed failure, not on the provider's announcement, which is what makes it minutes rather than tens of minutes.
How often should an external monitor check the Together AI API?
One minute is the right default for anything user-facing. At a five-minute interval your worst-case detection delay is five minutes before anyone even starts looking, which for a short incident means the whole event is over before you were told. Check a real endpoint rather than a health URL — a request that exercises the same model and the same region your production traffic uses, so that a partial degradation shows up as a failure instead of a green check.
Related Guides
- Is Together AI Down? Outage Checking Guide
- Together AI Status Page Guide
- Together AI API Monitoring Guide
- Together AI API SLA and Uptime Guarantee
- Together AI API Failover Guide
- Together AI API Error Codes Explained
- Heartbeat Monitoring: Detecting Silent Failures
- Uptime vs Availability: Why the Numbers Disagree
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