Canvas LMS Outage History

Past incidents and downtime events

Complete history of Canvas LMS outages, incidents, and service disruptions. Showing 50 most recent incidents.

← Back to Canvas LMS current status

September 2026(12 incidents)

minorresolvedSep 30, 05:04 PM — Resolved Sep 30, 07:03 PM

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users

3 updates

resolvedSep 30, 07:03 PM

This incident has been resolved.

monitoringSep 30, 06:28 PM

A fix has been implemented and we are monitoring the results.

investigatingSep 30, 05:04 PM

We are currently investigating this issue.

minorresolvedSep 18, 01:17 PM — Resolved Sep 18, 01:35 PM

Some users are experiencing errors when interacting with SCORM packages.

4 updates

resolvedSep 18, 01:35 PM

This incident has been resolved.

identifiedSep 18, 01:30 PM

The issue has been identified and a fix is being implemented.

investigatingSep 18, 01:19 PM

We are continuing to investigate this issue.

investigatingSep 18, 01:17 PM

We are currently investigating this issue.

minorresolvedSep 16, 08:52 AM — Resolved Sep 16, 03:29 PM

Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.

4 updates

resolvedSep 16, 03:29 PM

This incident has been resolved.

investigatingSep 16, 09:11 AM

We are continuing to investigate this issue.

investigatingSep 16, 09:05 AM

Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 .

investigatingSep 16, 08:52 AM

We are currently investigating this issue.

minorresolvedSep 14, 06:52 AM — Resolved Sep 14, 12:25 PM

Canvas support phone system is experiencing connection issues

2 updates

resolvedSep 14, 12:25 PM

This incident has been resolved.

investigatingSep 14, 06:52 AM

We are currently investigating this issue.

minorresolvedSep 14, 09:13 AM — Resolved Sep 14, 09:46 AM

Some users are experiencing slow load times when accessing Canvas

3 updates

resolvedSep 14, 09:46 AM

This incident has been resolved.

monitoringSep 14, 09:18 AM

A fix has been implemented and we are monitoring the results.

investigatingSep 14, 09:13 AM

We are currently investigating this issue.

minorresolvedSep 11, 03:26 PM — Resolved Sep 11, 03:40 PM

Errors Following Item Creation In Canvas

3 updates

resolvedSep 11, 03:40 PM

This incident has been resolved.

monitoringSep 11, 03:33 PM

A fix has been implemented and we are monitoring the results.

investigatingSep 11, 03:26 PM

A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.

minorresolvedSep 10, 02:13 PM — Resolved Sep 10, 02:41 PM

Slow loading and page error messages when accessing New Quizzes

4 updates

resolvedSep 10, 02:41 PM

This incident has been resolved.

monitoringSep 10, 02:29 PM

A fix has been implemented and we are monitoring the results.

identifiedSep 10, 02:18 PM

The issue has been identified and a fix is being implemented.

investigatingSep 10, 02:13 PM

Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.

noneresolvedSep 10, 02:00 PM — Resolved Sep 10, 02:00 PM

Slow load times and Page error messages

1 update

resolvedSep 10, 02:51 PM

Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

noneresolvedSep 7, 01:14 AM — Resolved Sep 7, 01:14 AM

Slow load times and page errors when accessing Canvas

1 update

resolvedSep 7, 08:33 AM

From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.

minorresolvedSep 3, 03:02 PM — Resolved Sep 3, 03:57 PM

Some users are experiencing slow load times and page errors when accessing New Quizzes

4 updates

resolvedSep 3, 03:57 PM

This incident has been resolved.

monitoringSep 3, 03:37 PM

A fix has been implemented and we are monitoring the results.

identifiedSep 3, 03:14 PM

The issue has been identified and a fix is being implemented.

investigatingSep 3, 03:02 PM

We are currently investigating this issue.

minorresolvedSep 1, 07:26 AM — Resolved Sep 1, 07:53 AM

SIN Users getting a Website is under heavy Load (request timed out)

4 updates

resolvedSep 1, 07:53 AM

This incident has been resolved.

identifiedSep 1, 07:46 AM

The issue has been identified and a fix is being implemented.

investigatingSep 1, 07:41 AM

We are continuing to investigate this issue.

investigatingSep 1, 07:26 AM

We are currently investigating this issue.

minorresolvedSep 1, 02:16 AM — Resolved Sep 1, 02:50 AM

Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas.

2 updates

resolvedSep 1, 02:50 AM

This incident has been resolved.

investigatingSep 1, 02:16 AM

We are currently investigating this issue.

August 2026(11 incidents)

majorresolvedAug 31, 05:49 PM — Resolved Aug 31, 11:06 PM

PDX Users getting a Website is under heavy Load (request timed out)

11 updates

resolvedAug 31, 11:06 PM

This incident has been resolved.

monitoringAug 31, 10:26 PM

We are continuing to monitor for any further issues.

monitoringAug 31, 09:53 PM

We are continuing to monitor for any further issues.

monitoringAug 31, 09:04 PM

We are continuing to monitor for any further issues.

monitoringAug 31, 08:21 PM

A fix has been implemented and we are monitoring the results.

investigatingAug 31, 08:11 PM

We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.

investigatingAug 31, 07:39 PM

We are continuing to investigate this issue.

investigatingAug 31, 07:08 PM

We are continuing to investigate this issue.

investigatingAug 31, 06:42 PM

We are continuing to investigate this issue.

investigatingAug 31, 06:12 PM

We are continuing to investigate this issue.

investigatingAug 31, 05:49 PM

We are currently investigating this issue.

minorresolvedAug 27, 06:39 PM — Resolved Aug 31, 06:53 PM

Students unable to submit or resume certain assessments

3 updates

resolvedAug 31, 06:53 PM

The issue has been resolved.

monitoringAug 28, 04:12 PM

A fix has been implemented and we are monitoring the results.

investigatingAug 27, 06:39 PM

Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

majorresolvedAug 24, 03:58 PM — Resolved Aug 24, 06:10 PM

Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas

4 updates

resolvedAug 24, 06:10 PM

This incident has been resolved.

monitoringAug 24, 05:56 PM

A fix has been implemented and we are monitoring the results.

identifiedAug 24, 04:15 PM

The issue has been identified and a fix is being implemented.

investigatingAug 24, 03:58 PM

We are currently investigating this issue.

majorresolvedAug 24, 03:03 PM — Resolved Aug 24, 05:30 PM

Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard

3 updates

resolvedAug 24, 07:00 PM

This incident has been resolved.

monitoringAug 24, 04:07 PM

A fix has been implemented and we are monitoring the results.

identifiedAug 24, 04:07 PM

Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.

minorresolvedAug 24, 02:42 AM — Resolved Aug 24, 03:44 AM

Some Canvas users may experience degraded media playback

5 updates

resolvedAug 24, 03:44 AM

This incident has been resolved.

monitoringAug 24, 03:30 AM

We are continuing to monitor for any further issues.

monitoringAug 24, 03:30 AM

A fix has been implemented and we are monitoring the results.

identifiedAug 24, 02:46 AM

The issue has been identified and a fix is being implemented.

investigatingAug 24, 02:42 AM

We are currently investigating this issue.

minorresolvedAug 21, 04:07 PM — Resolved Aug 21, 04:55 PM

Some users are experiencing Slowness with Outcomes

3 updates

resolvedAug 21, 04:55 PM

This incident has been resolved.

identifiedAug 21, 04:07 PM

We are continuing to work on a fix for this issue.

identifiedAug 21, 04:07 PM

The issue has been identified and a fix is being implemented.

minorresolvedAug 17, 01:30 PM — Resolved Aug 17, 01:43 PM

Some users may experience errors when playing or uploading media files

2 updates

resolvedAug 17, 01:43 PM

This incident has been resolved.

identifiedAug 17, 01:30 PM

A small number of users may experience errors when playing or uploading media files

minorresolvedAug 17, 12:15 PM — Resolved Aug 17, 12:32 PM

Some users may run into slow load times or errors when accessing Canvas

4 updates

resolvedAug 17, 12:32 PM

This incident has been resolved.

monitoringAug 17, 12:28 PM

A fix has been implemented and we are monitoring the results.

identifiedAug 17, 12:20 PM

The issue has been identified and a fix is being implemented.

investigatingAug 17, 12:15 PM

We are currently investigating this issue.

minorresolvedAug 13, 06:28 PM — Resolved Aug 14, 12:38 AM

Some users receiving errors when accessing Canvas

4 updates

resolvedAug 14, 12:38 AM

This incident has been resolved.

monitoringAug 13, 07:31 PM

A fix has been implemented and we are monitoring the results.

identifiedAug 13, 06:42 PM

The issue has been identified and a fix is being implemented.

investigatingAug 13, 06:28 PM

We are currently investigating this issue.

minorresolvedAug 11, 02:25 PM — Resolved Aug 11, 04:48 PM

Some users may run into slow load times or errors when accessing Canvas

6 updates

resolvedAug 11, 04:48 PM

This incident has been resolved.

identifiedAug 11, 04:40 PM

We are continuing to work on a fix for this issue.

identifiedAug 11, 04:02 PM

We are continuing to work on a fix for this issue.

identifiedAug 11, 02:56 PM

The issue has been identified and a fix is being implemented.

investigatingAug 11, 02:33 PM

We are continuing to investigate this issue.

investigatingAug 11, 02:25 PM

We are currently investigating this issue.

minorresolvedAug 6, 05:18 PM — Resolved Aug 6, 07:12 PM

Stride users may experience 403 error messages when accessing LTIs

5 updates

resolvedAug 6, 07:12 PM

This incident has been resolved.

identifiedAug 6, 06:42 PM

We are continuing to work on a fix for this issue.

identifiedAug 6, 06:18 PM

The issue has been identified and a fix is being implemented.

investigatingAug 6, 05:50 PM

We are continuing to investigate this issue.

investigatingAug 6, 05:18 PM

We are currently investigating this issue.

July 2026(9 incidents)

minorresolvedJul 28, 07:50 AM — Resolved Jul 28, 09:10 AM

New Quizzes may be down for some users

6 updates

resolvedJul 28, 09:10 AM

This incident has been resolved.

monitoringJul 28, 09:01 AM

A fix has been implemented and we are monitoring the results.

identifiedJul 28, 08:45 AM

We are continuing to work on a fix for this issue.

identifiedJul 28, 08:16 AM

We are continuing to work on a fix for this issue.

identifiedJul 28, 07:59 AM

The issue has been identified and a fix is being implemented.

investigatingJul 28, 07:50 AM

We are currently investigating this issue.

noneresolvedJul 28, 06:36 AM — Resolved Jul 28, 07:04 AM

Free-for-Teacher users may encounter errors when accessing Canvas

4 updates

resolvedJul 28, 07:04 AM

This incident has been resolved.

monitoringJul 28, 06:50 AM

A fix has been implemented and we are monitoring the results.

identifiedJul 28, 06:44 AM

The issue has been identified and a fix is being implemented.

investigatingJul 28, 06:36 AM

We are currently investigating this issue.

noneresolvedJul 16, 06:30 PM — Resolved Jul 16, 06:30 PM

Unexpected Errors Or Failed Requests When Using AI Tools In Canvas

1 update

resolvedJul 16, 09:16 PM

Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.

majorresolvedJul 16, 08:22 AM — Resolved Jul 16, 12:21 PM

Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio

21 updates

resolvedJul 16, 12:21 PM

This issue has been resolved and all Instructure products are working as intended.

monitoringJul 16, 11:57 AM

A fix has been implemented in all regions for all affected products. We are currently monitoring the results.

identifiedJul 16, 11:52 AM

We are continuing to work on a fix for this issue.

identifiedJul 16, 11:38 AM

We are continuing to work on a fix for this issue.

identifiedJul 16, 11:26 AM

Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.

identifiedJul 16, 11:13 AM

We are continuing to work on a fix for this issue.

identifiedJul 16, 11:03 AM

We are continuing to work on a fix for this issue.

identifiedJul 16, 10:48 AM

We are continuing to work on a fix for this issue.

identifiedJul 16, 10:31 AM

Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.

identifiedJul 16, 10:17 AM

AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

identifiedJul 16, 10:03 AM

AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

investigatingJul 16, 09:53 AM

AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

investigatingJul 16, 09:38 AM

AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

investigatingJul 16, 09:27 AM

AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status

investigatingJul 16, 09:13 AM

AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status

investigatingJul 16, 08:56 AM

We are continuing to investigate this issue.

investigatingJul 16, 08:49 AM

We are continuing to investigate this issue.

investigatingJul 16, 08:46 AM

We are continuing to investigate this issue.

investigatingJul 16, 08:35 AM

We are continuing to investigate this issue.

investigatingJul 16, 08:24 AM

We are continuing to investigate this issue.

investigatingJul 16, 08:22 AM

We are currently investigating this issue.

minorresolvedJul 16, 12:38 AM — Resolved Jul 16, 01:12 AM

Canvas User pages not accessible.

3 updates

resolvedJul 16, 01:12 AM

This incident has been resolved.

monitoringJul 16, 12:58 AM

A fix has been implemented and we are monitoring the results.

investigatingJul 16, 12:38 AM

We are currently investigating this issue.

minorresolvedJul 14, 03:28 PM — Resolved Jul 14, 10:14 PM

Roll Call database misconfiguration for some users

7 updates

resolvedJul 14, 10:14 PM

This incident has been resolved.

identifiedJul 14, 09:58 PM

We are continuing to work on a fix for this issue.

identifiedJul 14, 08:24 PM

We are continuing to work on a fix for this issue.

identifiedJul 14, 06:54 PM

We are continuing to work on a fix for this issue.

identifiedJul 14, 03:36 PM

Users will see a notification that Roll Call is down for maintenance when attempting to access

identifiedJul 14, 03:36 PM

The issue has been identified and a fix is being implemented.

investigatingJul 14, 03:28 PM

We are currently investigating this issue.

minorresolvedJul 12, 07:02 PM — Resolved Jul 12, 07:21 PM

A small subset of users may experience page errors when accessing Canvas.

2 updates

resolvedJul 12, 07:21 PM

This incident has been resolved.

investigatingJul 12, 07:02 PM

We are currently investigating this issue.

minorresolvedJul 6, 07:45 PM — Resolved Jul 6, 09:22 PM

Some Users May Encounter Errors When Attempting To Log Into Canvas

4 updates

resolvedJul 6, 09:22 PM

This incident has been resolved.

monitoringJul 6, 09:07 PM

A fix has been implemented and we are monitoring the results.

identifiedJul 6, 07:56 PM

The issue has been identified and a fix is being implemented.

investigatingJul 6, 07:45 PM

We are currently investigating this issue.

minorresolvedJul 1, 12:13 AM — Resolved Jul 1, 12:44 AM

Some users are experiencing errors when logging into Canvas on Android devices.

3 updates

resolvedJul 1, 12:44 AM

This incident has been resolved.

monitoringJul 1, 12:35 AM

A fix has been implemented and we are monitoring the results.

investigatingJul 1, 12:13 AM

We are currently investigating this issue.

June 2026(10 incidents)

minorresolvedJun 29, 05:50 PM — Resolved Jun 29, 09:45 PM

Sistemic rostering and grade sync delays

3 updates

resolvedJun 30, 02:00 AM

This incident has been resolved.

identifiedJun 29, 06:23 PM

The issue has been identified and a fix is being implemented.

investigatingJun 29, 05:50 PM

We are currently investigating the reported delays for Sistemic rostering and grade syncs.

minorresolvedJun 23, 01:36 AM — Resolved Jun 23, 01:52 AM

Some users in Western Europe are experiencing slow load times in Canvas DocViewer.

2 updates

resolvedJun 23, 01:52 AM

This incident has been resolved.

investigatingJun 23, 01:36 AM

We are currently investigating this issue.

minorresolvedJun 22, 04:02 PM — Resolved Jun 22, 05:09 PM

Users attempting to access Canvas Portfolio are getting an error when attempting to access

4 updates

resolvedJun 22, 05:09 PM

This incident has been resolved.

identifiedJun 22, 04:54 PM

The issue has been identified and a fix is being implemented.

investigatingJun 22, 04:35 PM

We are continuing to investigate this issue.

investigatingJun 22, 04:02 PM

We are currently investigating this issue.

minorresolvedJun 22, 10:44 AM — Resolved Jun 22, 12:07 PM

Some users may encounter errors when using IgniteAI Agent

4 updates

resolvedJun 22, 12:07 PM

This incident has been resolved.

monitoringJun 22, 12:05 PM

A fix has been implemented and we are monitoring the results.

identifiedJun 22, 10:46 AM

The issue has been identified and a fix is being implemented.

investigatingJun 22, 10:44 AM

We are currently investigating this issue.

noneresolvedJun 18, 01:29 PM — Resolved Jun 18, 01:29 PM

Impact unavailble for users in Mumbai

1 update

resolvedJun 18, 01:29 PM

Impact 1.0 was temporarily unavailable for users in Mumbai.

minorresolvedJun 17, 08:53 AM — Resolved Jun 17, 09:48 AM

Some users may encounter errors when using IgniteAI Agent

3 updates

resolvedJun 17, 09:48 AM

This incident has been resolved.

identifiedJun 17, 09:43 AM

The issue has been identified and a fix is being implemented.

investigatingJun 17, 08:53 AM

We are currently investigating this issue.

minorresolvedJun 10, 06:02 PM — Resolved Jun 10, 06:13 PM

Canvas Careers unavailable. Users receive the error "Failed to load navigation."

4 updates

resolvedJun 10, 06:13 PM

This incident has been resolved.

monitoringJun 10, 06:07 PM

A fix has been implemented and we are monitoring the results.

identifiedJun 10, 06:04 PM

The issue has been identified and a fix is being implemented.

investigatingJun 10, 06:02 PM

We are currently investigating this issue.

noneresolvedJun 9, 04:26 PM — Resolved Jun 9, 04:47 PM

Some users receiving Internal Access Manager request form

4 updates

resolvedJun 9, 04:47 PM

This incident has been resolved.

monitoringJun 9, 04:42 PM

A fix has been implemented and we are monitoring the results.

identifiedJun 9, 04:33 PM

The issue has been identified and a fix is being implemented.

investigatingJun 9, 04:26 PM

Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.

minorresolvedJun 5, 08:39 AM — Resolved Jun 5, 10:27 AM

Some users may encounter errors when accessing SCORM LTI Tool and Content

4 updates

resolvedJun 5, 10:27 AM

This incident has been resolved.

monitoringJun 5, 10:22 AM

A fix has been implemented and we are monitoring the results.

identifiedJun 5, 08:51 AM

The issue has been identified and a fix is being implemented.

investigatingJun 5, 08:39 AM

We are currently investigating this issue.

minorresolvedJun 4, 01:15 AM — Resolved Jun 4, 03:11 AM

HTML files download instead of previewing which may disrupt course content in Canvas

3 updates

resolvedJun 4, 03:11 AM

This incident has been resolved.

identifiedJun 4, 01:41 AM

The issue has been identified and a fix is being implemented.

investigatingJun 4, 01:15 AM

We are currently investigating this issue.

May 2026(8 incidents)

noneresolvedMay 29, 12:40 PM — Resolved May 29, 12:40 PM

Studio service is down in SYD region

1 update

resolvedMay 29, 02:26 PM

From 6:41 AM to 6:55 AM MST Studio service in the SYD region was down.

noneresolvedMay 28, 12:00 PM — Resolved May 28, 12:00 PM

Studio bulk auto-caption notification emails

1 update

resolvedMay 28, 04:05 PM

Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.

minorresolvedMay 22, 11:55 PM — Resolved May 22, 11:55 PM

Multi-factor authentication issues

1 update

resolvedMay 23, 12:33 AM

Some users may have experienced issues with multi-factor authentication. This has been resolved.

minorresolvedMay 12, 05:53 AM — Resolved May 12, 11:32 AM

Some users cannot add enrollments to Catalog

3 updates

resolvedMay 12, 11:32 AM

This incident has been resolved.

identifiedMay 12, 07:33 AM

The issue has been identified and a fix is being implemented.

investigatingMay 12, 05:53 AM

We are currently investigating this issue.

maintenanceresolvedMay 7, 08:41 PM — Resolved May 11, 10:21 PM

Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available.

6 updates

resolvedMay 11, 10:21 PM

All Canvas environments are available.

monitoringMay 11, 10:19 PM

We are continuing to monitor for any further issues.

monitoringMay 11, 10:18 PM

Canvas Beta and Canvas Test are now available.

investigatingMay 8, 03:17 AM

Canvas is now available for most users. Canvas Beta and Canvas Test remain in maintenance.

investigatingMay 7, 11:37 PM

Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible

investigatingMay 7, 08:41 PM

We are currently investigating this issue.

majorresolvedMay 7, 05:21 PM — Resolved May 11, 03:52 PM

Some users are having difficulties logging into Student ePortfolios

2 updates

resolvedMay 11, 03:52 PM

This incident has been resolved.

investigatingMay 7, 05:21 PM

We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.

maintenanceresolvedMay 11, 01:26 PM — Resolved May 11, 01:39 PM

UI Elements in New Quizzes are not loading for users.

3 updates

resolvedMay 11, 01:39 PM

This incident has been resolved.

monitoringMay 11, 01:34 PM

A fix has been implemented and we are monitoring the results.

investigatingMay 11, 01:26 PM

We are currently investigating this issue.

noneresolvedMay 11, 01:16 PM — Resolved May 11, 01:16 PM

Some users may be experiencing slowness when accessing Canvas.

1 update

resolvedMay 11, 01:46 PM

Some users may be experiencing slowness when accessing Canvas.

📡 Tired of checking Canvas LMS status manually?

Better Stack monitors uptime every 30 seconds and alerts you instantly when Canvas LMS goes down.

Start Free Monitoring →