C

Clerk Outage History

Past incidents and downtime events

Complete history of Clerk outages, incidents, and service disruptions. Showing 25 most recent incidents.

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June 2026(4 incidents)

minorinvestigatingJun 18, 03:43 PM

Dashboard analytics not loading properly

1 update
investigatingJun 18, 03:43 PM

Dashboard Overview page is not loading properly.

minorresolvedJun 15, 03:44 PM — Resolved Jun 15, 03:26 PM

Elevated errors on Platform-API

2 updates
resolvedJun 15, 03:59 PM

Systems are fully operational

investigatingJun 15, 03:44 PM

Elevated errors were observed in platform API when communicating with an upstream service

minorresolvedJun 12, 02:48 PM — Resolved Jun 12, 03:29 PM

Elevated errors or delays for Clerk application going live

3 updates
resolvedJun 12, 03:29 PM

All systems are operational

monitoringJun 12, 03:13 PM

A fix has been implemented by the upstream provider. We are monitoring the results

identifiedJun 12, 02:48 PM

An upstream provider has a partial outage. Errors or delays might be encountered when a Clerk application goes live. We are monitoring the situation.

majorresolvedJun 9, 09:56 PM — Resolved Jun 9, 10:37 PM

Analytics API I/O timeouts

3 updates
resolvedJun 9, 10:37 PM

Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption

monitoringJun 9, 10:11 PM

We've mitigated a connection issue with the Analytics API and are now monitoring.

investigatingJun 9, 09:56 PM

Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.

May 2026(7 incidents)

minorresolvedMay 28, 07:16 PM — Resolved May 28, 08:32 PM

Elevated Errors in APIs

3 updates
resolvedMay 28, 08:32 PM
monitoringMay 28, 07:30 PM
investigatingMay 28, 07:16 PM
majorresolvedMay 26, 09:19 PM — Resolved May 26, 10:26 PM

Elevated 500 rates on API responses

7 updates
resolvedMay 26, 10:26 PM
monitoringMay 26, 10:08 PM
investigatingMay 26, 10:00 PM
investigatingMay 26, 09:53 PM
investigatingMay 26, 09:47 PM
investigatingMay 26, 09:32 PM
investigatingMay 26, 09:19 PM
minorresolvedMay 22, 03:48 PM — Resolved May 22, 09:43 PM

Issue with Provisioning Domains

3 updates
resolvedMay 22, 09:43 PM
monitoringMay 22, 04:53 PM
investigatingMay 22, 03:48 PM
minorresolvedMay 14, 08:37 PM — Resolved May 14, 09:05 PM

SCIM services are facing intermittent errors

3 updates
resolvedMay 14, 09:05 PM
monitoringMay 14, 08:47 PM
investigatingMay 14, 08:37 PM
majorresolvedMay 11, 03:00 PM — Resolved May 11, 05:19 PM

Account Portal not Redirecting

3 updates
resolvedMay 11, 05:19 PM
monitoringMay 11, 03:30 PM
investigatingMay 11, 03:00 PM
minorresolvedMay 8, 11:02 AM — Resolved May 8, 02:40 PM

Sign-in Clerk components unavailable for some domains

3 updates
resolvedMay 8, 02:40 PM
monitoringMay 8, 11:38 AM
investigatingMay 8, 11:02 AM
criticalresolvedMay 8, 01:39 AM — Resolved May 8, 02:17 AM

Dashboard down

3 updates
resolvedMay 8, 02:17 AM
monitoringMay 8, 01:48 AM
investigatingMay 8, 01:39 AM

April 2026(5 incidents)

minorresolvedApr 27, 06:43 PM — Resolved Apr 27, 09:19 PM

Increased error rate

3 updates
resolvedApr 27, 09:49 PM
monitoringApr 27, 07:15 PM
investigatingApr 27, 06:43 PM
minorresolvedApr 26, 07:39 AM — Resolved Apr 26, 07:26 AM

/handshake endpoint failures

2 updates
resolvedApr 26, 07:39 AM
identifiedApr 26, 07:39 AM
majorresolvedApr 25, 08:00 AM — Resolved Apr 25, 02:52 PM

Intermittent Issues with Development Services

2 updates
resolvedApr 25, 02:52 PM
investigatingApr 25, 08:00 AM
majorresolvedApr 23, 09:12 AM — Resolved Apr 22, 07:03 AM

Partial Outage on Platform API

4 updates
resolvedApr 23, 09:12 AM
monitoringApr 23, 09:12 AM
identifiedApr 23, 09:12 AM
investigatingApr 23, 09:12 AM
minorresolvedApr 8, 03:42 AM — Resolved Apr 8, 04:06 AM

Satellite domain failures

3 updates
resolvedApr 8, 04:06 AM
monitoringApr 8, 03:50 AM
identifiedApr 8, 03:42 AM

March 2026(6 incidents)

minorresolvedMar 23, 12:32 PM — Resolved Mar 23, 01:00 PM

Degraded perfomance in webhooks

2 updates
resolvedMar 23, 01:00 PM
investigatingMar 23, 12:32 PM
minorresolvedMar 20, 10:09 AM — Resolved Mar 20, 11:03 AM

Degraded performance

4 updates
resolvedMar 20, 05:24 PM
monitoringMar 20, 10:32 AM
monitoringMar 20, 10:19 AM
investigatingMar 20, 10:09 AM
majorresolvedMar 11, 08:24 PM — Resolved Mar 11, 08:34 PM

JWT Templates increased 422 errors

2 updates
resolvedMar 11, 08:34 PM
identifiedMar 11, 08:24 PM
minorresolvedMar 11, 02:11 PM — Resolved Mar 11, 12:06 PM

Account Portal Degraded State

2 updates
resolvedMar 11, 02:11 PM
identifiedMar 11, 02:11 PM
criticalresolvedMar 10, 04:02 PM — Resolved Mar 10, 05:26 PM

Increased latency & 500 Errors on FAPI/BAPI

5 updates
resolvedMar 10, 05:33 PM
monitoringMar 10, 04:34 PM
investigatingMar 10, 04:24 PM
investigatingMar 10, 04:17 PM
investigatingMar 10, 04:02 PM
criticalresolvedMar 6, 04:36 PM — Resolved Mar 6, 05:27 PM

Development instances are down

6 updates
resolvedMar 6, 05:27 PM
investigatingMar 6, 05:20 PM
investigatingMar 6, 05:06 PM
investigatingMar 6, 04:53 PM
investigatingMar 6, 04:49 PM
investigatingMar 6, 04:36 PM

February 2026(3 incidents)

criticalresolvedFeb 19, 04:24 PM — Resolved Feb 19, 06:38 PM

Full Outage

6 updates
resolvedFeb 19, 06:38 PM
monitoringFeb 19, 06:10 PM
monitoringFeb 19, 05:50 PM
identifiedFeb 19, 05:29 PM
investigatingFeb 19, 05:07 PM
investigatingFeb 19, 04:24 PM
criticalresolvedFeb 10, 05:35 PM — Resolved Feb 10, 07:43 PM

DNS Outage causing critical services to go down

8 updates
resolvedFeb 13, 06:17 PM
resolvedFeb 10, 07:43 PM
monitoringFeb 10, 07:37 PM
investigatingFeb 10, 06:45 PM
investigatingFeb 10, 06:28 PM
investigatingFeb 10, 05:54 PM
investigatingFeb 10, 05:50 PM
investigatingFeb 10, 05:35 PM
minorresolvedFeb 9, 05:03 PM — Resolved Feb 9, 05:26 PM

GitHub.com Services Degraded Affecting OAuth Sign In

2 updates
resolvedFeb 9, 05:26 PM
monitoringFeb 9, 05:03 PM

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