Clerk Outage History
Past incidents and downtime events
Complete history of Clerk outages, incidents, and service disruptions. Showing 25 most recent incidents.
August 2026(1 incident)
Increased error rate
2 updates
All systems are operational
Elevated error rate across all service
July 2026(6 incidents)
Elevated error rate in domain provisioning
4 updates
Custom domain provisioning is fully operational again
A fix has been implement by the downstream provider. We are closely monitoring.
Domain provisioning is currently delayed due to degraded availability at a third-party infrastructure provider. Existing live applications and session/sign-in/sign-up traffic are not affected. Affected domains will provision automatically once the provider recovers. No action is needed on your side. We will update once resolved.
Elevated error rates when provision a custom domain. Existing live applications and sign-in/sign-up and sessions are not affected.
Elevated API Errors
5 updates
We have confirmed that error rates have returned to baseline.
We've deployed a fix and are seeing error rates decrease. We are monitoring.
We're continuing to investigate.
We're continuing to investigate.
Reports of 429 error responses from API endpoints
Increased latency on our APIs
2 updates
There was a service degradation on our caching layer that affected the latency of our APIs. The caching layer is back to normal and latency dropped to normal levels.
There is increased latency on our APIs. We are investigating.
Elevated errors while configuring domains
3 updates
All domains have been processed from this incident.
The underlying issue has been resolved, a downstream provider incident. Domains which failed to be provisioned are now being reprocessed and succeeding. We are continuing to monitor.
We are observing elevated errors while provisioning domains
Elevated errors in Account Portal
2 updates
The underlying issue has been identified and the Account Portal is now fully functioning again.
We are observing evaluated errors in account portal and actively investigating the source of the problem
Delay in webhook delivery
2 updates
We have identified the cause of the delays and our mitigations have been successful. We are continuing to monitor webhook delivery.
We are investigating delays in webhook delivery. We have deployed mitigations and are continuing to monitor.
June 2026(5 incidents)
SVGs are not loading properly
3 updates
A fix has been published and confirmed it's now resolving SVGs correctly
A fix has been deployed and we're seeing improved rates of resolution on the SVGs
SVGs are not loading properly, the team is investigating a fix
Dashboard analytics not loading properly
4 updates
Services are up and running.
A fix has been implemented, we are currently monitoring the affected services.
Issue identified
Dashboard Overview page is not loading properly.
Elevated errors on Platform-API
2 updates
Systems are fully operational
Elevated errors were observed in platform API when communicating with an upstream service
Elevated errors or delays for Clerk application going live
3 updates
All systems are operational
A fix has been implemented by the upstream provider. We are monitoring the results
An upstream provider has a partial outage. Errors or delays might be encountered when a Clerk application goes live. We are monitoring the situation.
Analytics API I/O timeouts
3 updates
Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption
We've mitigated a connection issue with the Analytics API and are now monitoring.
Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.
May 2026(7 incidents)
Elevated Errors in APIs
3 updates
APIs have returned to normal operation.
We have deployed a mitigation to our APIs and observed errors return to a normal level. We are continuing to investigate and monitor.
We are investigating elevated level of internal errors in APIs.
Elevated 500 rates on API responses
7 updates
The root cause has been identified and addressed. We will continue to monitor going forward.
We have deployed a fix for this issue and our services appear to have returned to normal operation. We continue to monitor.
We have deployed a fix and are observing rapid decline in error rates. We continue to monitor the situation.
We are continuing to work to deploy a mitigation for the backend API and Dashboard issues.
We are deploying a mitigation for the Dashboard and Backend API
We have implemented remediation for our session service. We are still investigating remediation for the Dashboard and backend API.
We are investigating elevated 500s affecting a subset of our API responses.
Issue with Provisioning Domains
3 updates
Systems are back to normal.
Our upstream provider has implemented a fix for domain provisioning. We are seeing signs of recovery and are continuing to monitor the situation.
There is an ongoing issue with one of our upstream providers which is impacting the provisioning of domains.
SCIM services are facing intermittent errors
3 updates
The upstream provider marked the issue as resolved, we're continuing to monitor the database, but no error was observed.
We're monitoring the database health, no error has been found on the last 10 minutes.
Our upstream database provider is facing issues with a specific region where our database is deployed, we're currently seeing intermittent errors on the SCIM services. The rest of clerk is not affected
Account Portal not Redirecting
3 updates
The issue has been resolved.
We have deployed a mitigation and are observing.
Some customers are encountering an issue where the root route at the Accounts Portal is returning 404 and not redirecting to the appropriate page.
Sign-in Clerk components unavailable for some domains
3 updates
We continue to work with our DNS provider to discover the source of the issue. We currently believe approximately 0.37% of traffic was impacted by being unable to resolve DNS of the CDN that provides ClerkJS.
We have observed that failures to load Clerk JS (reported by [dashboard.clerk.com](http://dashboard.clerk.com)) last occurred 30minutes ago, and this would correlate with failures reported from Clerk applications. We are in contact with our DNS providers to understand the root cause.
We are currently investigating an issue where Clerk JS cannot be downloaded, preventing sign in or sign up when using Clerk components. We believe this is related to DNS [clerk.[your_domain].com](http://clerk.domain.com "clerk.[your_domain].com"), and are working to discover the cause and scope of the issue.
Dashboard down
3 updates
We have identified the root cause and are putting in place mitigations to ensure this does not happen in the future.
The Dashboard has been restored and we are currently monitoring the issue.
Dashboard down
April 2026(5 incidents)
Increased error rate
3 updates
The issue has been resolved
A fix has been deployed and we're still monitoring closely. We'll update again once we've confirmed full recovery.
We are currently investigating an increased error rate affecting our APIs. We will provide updates as more information becomes available.
/handshake endpoint failures
2 updates
The issue has been resolved
Visitors with stale authentication tokens in server-rendered applications are seeing failures on our /handshake endpoint.
Intermittent Issues with Development Services
2 updates
Development services are back to normal.
Intermittent disruptions as part of expected infrastructure updates.
Partial Outage on Platform API
4 updates
All Platform API functionality has been fully restored.
We upgraded the SDK to the latest version and are continuing to monitor the situation.
We identified a bug in a third-party provider that was using an older SDK version. This issue affected users attempting to create or update applications through the Platform API.
We are investigating a drop in Platform API traffic.
Satellite domain failures
3 updates
The incident has resolved.
Revert has been deployed and systems have stabilized. We will continue to monitor.
Beginning 1:44am UTC: A subset of customers using satellite domains began experiencing failures. The issue has been identified and is being reverted.
March 2026(1 incident)
Degraded perfomance in webhooks
2 updates
Webhook delivery is operational, and the delays caused by a temporary performance degradation have been resolved.
We've noticed small delays in a small subset of webhooks. We are currently investigating
📡 Tired of checking Clerk status manually?
Better Stack monitors uptime every 30 seconds and alerts you instantly when Clerk goes down.