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Grammarly Outage History

Past incidents and downtime events

Complete history of Grammarly outages, incidents, and service disruptions. Showing 50 most recent incidents.

February 2026(4 incidents)

criticalresolvedFeb 6, 08:09 PM — Resolved Feb 6, 08:52 PM

The AI-powered Docs is not working as expected

4 updates
resolvedFeb 6, 08:52 PM

This incident has been resolved.

monitoringFeb 6, 08:36 PM

We are continuing to monitor for any further issues.

monitoringFeb 6, 08:36 PM

A fix has been implemented and we are monitoring the results.

investigatingFeb 6, 08:09 PM

We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

majorresolvedFeb 6, 03:02 PM — Resolved Feb 6, 03:49 PM

Some agents may be unavailable or work intermittently

2 updates
resolvedFeb 6, 03:49 PM

This issue has been resolved, and the functionality should be restored.

identifiedFeb 6, 03:02 PM

We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

minorresolvedFeb 3, 02:51 AM — Resolved Feb 5, 06:38 PM

Some Grammarly users may be unable to log in using Facebook

3 updates
resolvedFeb 5, 06:38 PM

This incident has been resolved.

identifiedFeb 4, 02:51 PM

We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

investigatingFeb 3, 02:51 AM

Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

minorresolvedFeb 5, 01:46 AM — Resolved Feb 5, 07:38 AM

Scheduled Maintenance: Subscription Management

3 updates
resolvedFeb 5, 07:38 AM

The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

identifiedFeb 5, 02:11 AM

We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

identifiedFeb 5, 01:46 AM

We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

January 2026(4 incidents)

majorresolvedJan 30, 08:12 PM — Resolved Jan 30, 10:25 PM

Some Grammarly users may be unable to log in

3 updates
resolvedJan 30, 10:25 PM

This incident has been resolved.

monitoringJan 30, 09:55 PM

A fix has been implemented and we are monitoring the results.

investigatingJan 30, 08:12 PM

We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

majorresolvedJan 22, 09:50 PM — Resolved Jan 24, 01:10 AM

We're experiencing a service interruption

6 updates
resolvedJan 24, 01:10 AM

This incident has been resolved.

monitoringJan 23, 09:46 PM

Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

monitoringJan 23, 08:37 PM

Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

monitoringJan 23, 11:49 AM

You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

monitoringJan 22, 11:03 PM

A fix has been implemented and we are monitoring the results.

identifiedJan 22, 09:50 PM

Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

majorresolvedJan 21, 12:40 AM — Resolved Jan 21, 01:48 AM

Supehuman Go and AI Chat experience temporary service interruption

2 updates
resolvedJan 21, 01:48 AM

This incident has been resolved.

investigatingJan 21, 12:40 AM

We are currently investigating this issue.

criticalresolvedJan 20, 09:57 PM — Resolved Jan 20, 10:08 PM

Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

2 updates
resolvedJan 20, 10:08 PM

This incident has been resolved.

identifiedJan 20, 09:57 PM

The issue has been identified and a fix is being implemented.

November 2025(1 incident)

majorresolvedNov 6, 10:29 PM — Resolved Nov 7, 02:47 AM

Issues logging in at https://superhuman.com and https://app.grammarly.com

4 updates
resolvedNov 7, 02:47 AM

This incident has been resolved.

monitoringNov 7, 02:00 AM

We are continuing to monitor for any further issues.

monitoringNov 7, 01:44 AM

A fix has been implemented and we are monitoring the results.

investigatingNov 6, 10:29 PM

Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

October 2025(6 incidents)

majorresolvedOct 23, 07:17 PM — Resolved Oct 23, 10:37 PM

AI Grader and Citation Finder agents are not working as expected.

2 updates
resolvedOct 23, 10:37 PM

This incident has been resolved.

identifiedOct 23, 07:17 PM

We are currently experiencing a service disruption that might affect the AI Grader and Citation Finder agents. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

minorresolvedOct 21, 07:49 AM — Resolved Oct 21, 08:32 AM

Service interruption: Grammarly suggestions may not be fully available

2 updates
resolvedOct 21, 08:32 AM

This incident has been resolved.

monitoringOct 21, 07:49 AM

We're experiencing a service interruption that may affect our writing suggestions or other features. We’re restoring our text-processing infrastructure configuration. Some users may still experience reduced functionality while we complete this process.

minorresolvedOct 20, 01:59 PM — Resolved Oct 20, 11:32 PM

Service interruption: Issues with writing suggestions

5 updates
resolvedOct 20, 11:32 PM

This incident has been resolved.

identifiedOct 20, 09:48 PM

We are still actively working to fully resolve this issue. We appreciate your continued patience and will share another update as soon as more information becomes available.

identifiedOct 20, 06:56 PM

We're still working on a solution for this issue. Most users should be able to log in to your Grammarly account and access our product offerings. Some users might experience issues with Grammarly's writing suggestions. We will provide another update shortly.

identifiedOct 20, 03:49 PM

We're continuing to work on this issue. Updates will be provided as soon as they become available. Thanks for your patience!

identifiedOct 20, 01:59 PM

We're experiencing a service interruption that may affect our writing suggestions or other features. The issue has been identified, and we're working on a fix. Some users might already see improvements, while others might still experience issues accessing the suggestions or notice that suggestions work intermittently. Thanks for your patience.

minorresolvedOct 20, 09:40 AM — Resolved Oct 20, 12:25 PM

Grammarly is experiencing a service interruption: issue identified

3 updates
resolvedOct 20, 12:25 PM

This incident has been resolved.

monitoringOct 20, 11:52 AM

The root cause has been found, and we’re actively working on a fix. Some users might already see improvements as recovery continues. We appreciate your patience.

monitoringOct 20, 09:40 AM

We’re experiencing some service interruptions at the moment. Some users may have trouble logging in to their accounts, accessing documents, or connecting to Grammarly. Other users may not be able to see suggestions or corrections from Grammarly. The issue has been identified and a fix is being implemented.

criticalresolvedOct 17, 02:28 PM — Resolved Oct 17, 03:02 PM

Issues with text checking in the Grammarly Editor

3 updates
resolvedOct 17, 03:02 PM

This incident has been resolved.

monitoringOct 17, 02:54 PM

A fix has been implemented and we are monitoring the results.

identifiedOct 17, 02:28 PM

We’re currently working on a fix for an issue that is preventing Grammarly from checking text for some users in the Grammarly Editor. We’ll provide an update as soon as we can.

minorresolvedOct 9, 09:56 AM — Resolved Oct 9, 02:16 PM

Generative AI assistance is not available in Grammarly for Windows

5 updates
resolvedOct 9, 02:16 PM

This incident has beed resolved.

monitoringOct 9, 01:27 PM

The new Grammarly for Windows version is now available to everyone. The update will happen automatically, which should resolve the issue. If you continue to experience problems, please reinstall Grammarly for Windows by following these steps: https://support.grammarly.com/hc/en-us/articles/4403747415821

identifiedOct 9, 10:50 AM

The fix is being implemented. We appreciate your patience as we work on this.

identifiedOct 9, 10:18 AM

The issue has been identified, and we are working on a fix. We apologize for the inconvenience and appreciate your patience.

investigatingOct 9, 09:56 AM

We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.

September 2025(1 incident)

noneresolvedSep 16, 11:08 PM — Resolved Sep 17, 12:05 AM

Service interruption affecting Grammarly

3 updates
resolvedSep 17, 12:05 AM

This incident has been resolved.

monitoringSep 16, 11:22 PM

We are continuing to monitor for any further issues.

monitoringSep 16, 11:08 PM

Multiple Grammarly product offerings were temporarily unavailable. We have identified the cause of the issue and implemented a fix. We will continue to monitor the state of the products.

August 2025(4 incidents)

criticalresolvedAug 25, 06:10 PM — Resolved Aug 25, 06:44 PM

The Grammarly Editor is not working as expected

2 updates
resolvedAug 25, 06:44 PM

This incident has been resolved.

identifiedAug 25, 06:10 PM

We are experiencing a service interruption that may lead to slow performance or unresponsiveness in the Grammarly Editor. Some users may experience difficulties connecting to Grammarly or using its agents. Our team has identified the root cause of the problem and is actively working on a solution. We apologize for any inconvenience this may cause!

majorresolvedAug 12, 05:47 AM — Resolved Aug 12, 07:26 AM

The Grammarly Editor is not working as expected

3 updates
resolvedAug 12, 07:26 AM

This incident has been resolved.

monitoringAug 12, 06:46 AM

A fix has been implemented and we are monitoring the results.

identifiedAug 12, 05:47 AM

We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or using Grammarly Authorship. The team identified the root cause of the issue and is working on a fix. Apologies for the service interruption!

criticalresolvedAug 11, 11:40 PM — Resolved Aug 12, 12:08 AM

Users may not be able to access documents in the Grammarly Editor.

3 updates
resolvedAug 12, 12:08 AM

This incident has been resolved.

monitoringAug 11, 11:57 PM

A fix has been implemented and we are monitoring the results.

identifiedAug 11, 11:40 PM

We have received reports that users are unable to access or create documents. We are actively investigating the issue and will update you as soon as we have more information. We appreciate your patience.

majorresolvedAug 3, 05:47 PM — Resolved Aug 5, 08:27 AM

Some Grammarly users might experience issues accessing Grammarly in Google Docs when using Firefox and Safari browsers

6 updates
resolvedAug 5, 08:27 AM

This incident has been resolved.

identifiedAug 4, 10:50 PM

A new Safari version containing a fix has been published. While this should resolve the issue for most users, some may still experience difficulties. We’re actively monitoring the situation and will provide further updates as needed.

identifiedAug 4, 10:11 AM

We’ve identified that this issue also affects users on the Safari browser. Thank you for your continued patience as we work to resolve it.

identifiedAug 4, 09:29 AM

The issue has been identified, and the team is actively working on a solution. We appreciate your patience!

investigatingAug 3, 06:09 PM

We are continuing to investigate this issue.

investigatingAug 3, 05:47 PM

We are investigating reports of issues with accessing Grammarly in Google Docs when using the Firefox browser. We apologize for any inconvenience and will provide updates as they become available. In the meantime, please use any other browser to access Grammarly in Google Docs.

July 2025(3 incidents)

minorresolvedJul 15, 06:38 PM — Resolved Jul 15, 07:16 PM

Some Grammarly users may have trouble logging in with Apple

3 updates
resolvedJul 15, 07:16 PM

This incident has been resolved.

monitoringJul 15, 07:07 PM

The system should be recovering now. We're monitoring the results and will provide another update soon.

investigatingJul 15, 06:38 PM

We’re currently working through a service disruption that is preventing our users from logging in with Apple. Updates will be provided as they become available. In the meantime, you can log in using your email and password. You can set a password for your account at https://www.grammarly.com/resetpassword.

criticalresolvedJul 10, 01:45 PM — Resolved Jul 10, 02:11 PM

Issues with text checking

2 updates
resolvedJul 10, 02:11 PM

This incident has been resolved.

identifiedJul 10, 01:45 PM

We’re currently working on resolving an issue that is preventing Grammarly from checking text for our users. We’ll provide an update as soon as we can.

minorresolvedJul 9, 11:39 AM — Resolved Jul 9, 03:48 PM

Some Grammarly users may be unable to log in with Facebook

2 updates
resolvedJul 9, 03:48 PM

This incident has been resolved.

identifiedJul 9, 11:39 AM

We’re currently working through a service disruption that is preventing some of our users from logging in with Facebook. Updates will be provided as they become available. In the meantime, you can log in using your email and password. You can set a password for your account at https://www.grammarly.com/resetpassword.

May 2025(1 incident)

criticalresolvedMay 5, 04:49 PM — Resolved May 5, 06:56 PM

Service interruption affecting Grammarly

5 updates
resolvedMay 5, 06:56 PM

The issue has been resolved. Happy writing!

monitoringMay 5, 06:51 PM

The issue with processing payments has been identified, and a fix is being implemented.

investigatingMay 5, 06:41 PM

We are continuing to investigate this issue.

investigatingMay 5, 05:47 PM

Grammarly is also experiencing a service interruption that is preventing us from processing payments. We are working to find a solution as quickly as possible and will keep you updated.

investigatingMay 5, 04:49 PM

We’re currently working through a service interruption. Some users, including Grammarly Enterprise customers, may not see Grammarly suggestions or see “Something went wrong."

April 2025(2 incidents)

minorresolvedApr 29, 02:19 PM — Resolved Apr 29, 02:30 PM

Users may not be able to access documents in the Grammarly Editor or log in.

3 updates
resolvedApr 29, 02:30 PM

This incident has been resolved.

monitoringApr 29, 02:24 PM

A fix has been implemented and we are monitoring the results.

identifiedApr 29, 02:19 PM

We’ve received reports that some users are unable to access, create, or download documents. Some users are also experiencing login issues. We’re actively investigating and will provide an update as soon as possible. Thank you for your patience.

majorresolvedApr 4, 10:02 AM — Resolved Apr 4, 10:41 AM

Some Grammarly users may be unable to log in

4 updates
resolvedApr 4, 10:41 AM

This incident has been resolved.

monitoringApr 4, 10:32 AM

A fix has been implemented and we are monitoring the results.

identifiedApr 4, 10:17 AM

The issue has been identified and a fix is being implemented.

investigatingApr 4, 10:02 AM

We’re currently working through a service disruption that is preventing our users from logging in to Grammarly for Mac. We apologize for any inconvenience, and updates will be provided as they become available.

March 2025(3 incidents)

majorresolvedMar 18, 06:01 PM — Resolved Mar 18, 09:14 PM

Grammarly is experiencing a service interruption

6 updates
resolvedMar 18, 09:14 PM

This incident has been resolved.

monitoringMar 18, 08:21 PM

A fix has been implemented and we are monitoring the results.

identifiedMar 18, 07:15 PM

Our team has identified the root cause and they're implementing a fix for this issue. Thank you for bearing with us! We will provide another update soon.

monitoringMar 18, 06:26 PM

We are continuing to monitor for any further issues.

monitoringMar 18, 06:24 PM

A fix has been implemented and we are monitoring the results.

investigatingMar 18, 06:01 PM

It seems we're still experiencing a service interruption. Some users may experience issues with suggestions. We’re investigating the problem and will provide an update as soon as possible.

minorresolvedMar 18, 03:54 PM — Resolved Mar 18, 04:43 PM

Grammarly is experiencing a service interruption

4 updates
resolvedMar 18, 04:43 PM

This incident has been resolved.

monitoringMar 18, 04:37 PM

A fix has been implemented and we are monitoring the results.

investigatingMar 18, 03:55 PM

We are continuing to investigate this issue.

investigatingMar 18, 03:54 PM

We’re experiencing some service interruptions at the moment. Some users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.

minorresolvedMar 7, 05:30 PM — Resolved Mar 8, 09:39 AM

Removing members from your organization’s account may be delayed

5 updates
resolvedMar 8, 09:39 AM

The issue is resolved. Grammarly is up and running

monitoringMar 8, 06:03 AM

A fix has been implemented, and we are monitoring the results. Delays should soon be minimized.

identifiedMar 7, 08:19 PM

We are continuing to work on a fix for this issue.

identifiedMar 7, 06:19 PM

The issue has been identified and a fix is being implemented.

investigatingMar 7, 05:30 PM

You may experience delays when removing members from your organization’s account. Removed members may also still appear in the list for longer than expected. This does not affect individuals deleting their accounts. Our team is actively investigating the issue. Updates will be provided as they become available.

February 2025(5 incidents)

criticalresolvedFeb 25, 11:00 PM — Resolved Feb 26, 12:00 AM

Grammarly suggestions aren't available.

3 updates
resolvedFeb 26, 12:00 AM

This incident has been resolved.

monitoringFeb 25, 11:38 PM

A fix has been implemented and we are monitoring the results.

investigatingFeb 25, 11:00 PM

We are currently experiencing a service interruption impacting Grammarly suggestions. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

majorresolvedFeb 19, 05:17 PM — Resolved Feb 19, 06:55 PM

Issues with writing suggestions and generative AI

5 updates
resolvedFeb 19, 06:55 PM

This incident has been resolved.

monitoringFeb 19, 06:34 PM

A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.

identifiedFeb 19, 05:55 PM

We are continuing to work on a fix for this issue.

identifiedFeb 19, 05:28 PM

The issue has been identified, and our engineers are working on a fix.

investigatingFeb 19, 05:17 PM

Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.

criticalresolvedFeb 11, 08:39 PM — Resolved Feb 11, 10:26 PM

Grammarly is experiencing temporary service interruption.

3 updates
resolvedFeb 11, 10:26 PM

This incident has been resolved.

monitoringFeb 11, 09:18 PM

A fix has been implemented. We will keep monitoring the state of the products.

investigatingFeb 11, 08:39 PM

Grammarly products are temporarily unavailable. We are investigating the cause of the issue and working to deliver a fix as soon as possible. Please accept our apologies for the inconvenience.

majorresolvedFeb 5, 09:05 PM — Resolved Feb 5, 09:28 PM

Generative AI assistance is working with interruptions

2 updates
resolvedFeb 5, 09:28 PM

This incident has been resolved.

investigatingFeb 5, 09:05 PM

We’re investigating reports that generative AI is working with interruptions and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!

minorresolvedFeb 1, 09:22 PM — Resolved Feb 1, 11:44 PM

Generative AI assistance is not available

3 updates
resolvedFeb 1, 11:44 PM

This incident has been resolved.

monitoringFeb 1, 10:37 PM

A fix has been implemented and we are monitoring the results.

investigatingFeb 1, 09:22 PM

We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.

January 2025(6 incidents)

minorresolvedJan 30, 02:25 PM — Resolved Jan 30, 05:15 PM

Issues with the Grammarly Editor and Account Management

5 updates
resolvedJan 30, 05:15 PM

The issue has been resolved. Thank you for your patience!

monitoringJan 30, 05:05 PM

A fix has been implemented and we are monitoring the results.

investigatingJan 30, 03:35 PM

Our team is still looking into this issue. We appreciate your patience as we're dealing with this interruption. We will provide another update shortly.

investigatingJan 30, 02:52 PM

We're still investigating this issue and will provide an update as soon as we can.

investigatingJan 30, 02:25 PM

We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or managing their account settings. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

minorresolvedJan 28, 04:25 PM — Resolved Jan 28, 06:06 PM

The Grammarly Editor is not working as expected

5 updates
resolvedJan 28, 06:06 PM

This incident has been resolved.

monitoringJan 28, 05:54 PM

A fix has been implemented and we are monitoring the results.

identifiedJan 28, 04:49 PM

Users may still experience issues accessing the Grammarly Editor or editing their documents. Our engineers are working on a fix.

monitoringJan 28, 04:45 PM

A fix has been implemented and we are monitoring the results.

investigatingJan 28, 04:25 PM

We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

minorresolvedJan 23, 05:36 PM — Resolved Jan 23, 07:20 PM

Some Grammarly users may be unable to manage their account settings or use the Grammarly Editor

3 updates
resolvedJan 23, 07:20 PM

The Grammarly Editor is back up and running! Thanks for your patience!

monitoringJan 23, 06:11 PM

A fix has been implemented and we are monitoring the results.

investigatingJan 23, 05:36 PM

We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

criticalresolvedJan 23, 02:41 PM — Resolved Jan 23, 03:48 PM

We're experiencing a service interruption

5 updates
resolvedJan 23, 03:48 PM

We’ve implemented a fix and confirmed that the issue is resolved. The service is back to normal. We apologize for the interruption!

monitoringJan 23, 03:42 PM

We are continuing to monitor for any further issues.

monitoringJan 23, 03:10 PM

We’ve implemented a fix for this issue, and the service is back to normal. We plan to monitor it for a short while to ensure that no further interruptions ensue.

investigatingJan 23, 03:04 PM

We are currently experiencing service interruptions. Some users may have difficulty logging in or creating accounts, and Grammarly may be slower to load than usual. Please rest assured that our team is actively investigating the issue, and we will provide updates as they become available.

investigatingJan 23, 02:41 PM

We’re investigating reports of issues that affect our service. We apologize for any inconvenience and will provide updates as they become available.

criticalresolvedJan 22, 07:35 PM — Resolved Jan 22, 09:58 PM

Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in

4 updates
resolvedJan 22, 09:58 PM

This incident has been resolved.

monitoringJan 22, 09:14 PM

Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.

identifiedJan 22, 08:14 PM

We are continuing to work on a fix for this issue.

identifiedJan 22, 07:35 PM

The root cause of the issue has been identified. Please bear with us while we’re working on implementing a fix.

majorresolvedJan 16, 01:57 AM — Resolved Jan 16, 03:54 AM

Some Grammarly accounts are temporarily deactivated

3 updates
resolvedJan 16, 03:54 AM

This issue has been resolved, and all the affected accounts have been successfully reactivated. We apologize for any inconvenience this may have caused.

identifiedJan 16, 02:01 AM

The cause of the issue has been identified. We are working on the fix.

investigatingJan 16, 01:57 AM

Certain Grammarly accounts were temporarily deactivated. The affected users received emails about account deactivation. We are looking into the issue's cause and how to resolve it. We will provide updates as soon as possible.

December 2024(3 incidents)

minorresolvedDec 20, 07:25 PM — Resolved Dec 20, 07:31 PM

Generative AI assistance is not available

3 updates
resolvedDec 20, 07:31 PM

This incident has been resolved.

monitoringDec 20, 07:26 PM

The service is recovering, but we're still monitoring it.

investigatingDec 20, 07:25 PM

We're investigating reports that generative AI is unavailable. Some users may see the "Something went wrong" error message. We will provide updates as soon as we have them. Be assured that you can continue using Grammarly's writing suggestions. We apologize for any inconvenience!

criticalresolvedDec 12, 12:12 AM — Resolved Dec 12, 03:00 AM

Generative AI assistance is not available

3 updates
resolvedDec 12, 07:54 AM

This incident has been resolved. We will keep monitoring the situation. You can continue using Grammarly's generative AI assistance

monitoringDec 12, 02:20 AM

A fix has been implemented and we are monitoring the results.

identifiedDec 12, 12:12 AM

We’re investigating reports that generative AI is unavailable and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!

minorresolvedDec 3, 04:22 PM — Resolved Dec 3, 05:10 PM

Some Grammarly users may be unable to manage their account settings or use the Grammarly Editor

3 updates
resolvedDec 3, 05:10 PM

This issue has been resolved.

monitoringDec 3, 04:48 PM

The service has recovered, and we're still monitoring the issue.

investigatingDec 3, 04:22 PM

We’re currently working through a service disruption that is preventing our users from accessing and managing their account preferences. Some users also reported issues with the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.

November 2024(2 incidents)

criticalresolvedNov 24, 06:19 PM — Resolved Nov 24, 08:47 PM

Grammarly emails are being delivered with delays

4 updates
resolvedNov 24, 08:47 PM

This issue has now been resolved. Please accept our sincerest apologies for any inconvenience caused.

identifiedNov 24, 07:26 PM

The issue has been identified and a fix is being implemented.

investigatingNov 24, 06:21 PM

We are continuing to investigate this issue.

investigatingNov 24, 06:19 PM

We are currently experiencing an issue causing a delay in the delivery of Grammarly emails to your inbox. We’re working to identify the cause and will provide an update as soon as we can.

criticalresolvedNov 8, 04:27 PM — Resolved Nov 8, 08:17 PM

Grammarly is experiencing a service interruption

6 updates
resolvedNov 8, 08:17 PM

The issue has been resolved, and all systems are back to normal.

monitoringNov 8, 07:58 PM

Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.

investigatingNov 8, 07:38 PM

Our team continues working on identifying the root cause and fixing this issue. In the meantime, we've added more resources to our system as an attempt to recover the service. We'll provide another update soon.

investigatingNov 8, 05:36 PM

We're still looking into this issue, and we'll provide an update as soon as we have one. We appreciate your patience!

investigatingNov 8, 04:37 PM

We are continuing to investigate this issue.

investigatingNov 8, 04:27 PM

We’re experiencing some service interruptions at the moment. Some users may have trouble logging in, editing their documents, or accessing their account settings. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.

October 2024(2 incidents)

majorresolvedOct 16, 09:16 AM — Resolved Oct 16, 10:38 AM

Connection interruption affecting Grammarly for Mac

4 updates
resolvedOct 16, 10:38 AM

This incident has been resolved.

monitoringOct 16, 10:23 AM

A fix has been implemented and we are monitoring the results.

identifiedOct 16, 09:19 AM

We are continuing to work on a fix for this issue.

identifiedOct 16, 09:16 AM

We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

majorresolvedOct 7, 06:58 PM — Resolved Oct 7, 09:24 PM

Grammarly is experiencing a service interruption

4 updates
resolvedOct 7, 09:24 PM

This incident has been resolved.

monitoringOct 7, 08:44 PM

A fix has been implemented and we are monitoring the results.

identifiedOct 7, 07:18 PM

The issue has been identified and a fix is being implemented.

investigatingOct 7, 06:58 PM

We’re experiencing some service interruptions at the moment. Some users may have trouble logging in or creating accounts. Other users may not be able to see suggestions or corrections from Grammarly. You may also see various error messages when trying to use Grammarly ("Text checking is temporarily unavailable," "Can't connect to Grammary"). We’re investigating the problem and will provide an update as soon as possible.

August 2024(1 incident)

criticalresolvedAug 2, 08:31 AM — Resolved Aug 2, 08:56 AM

Issues affecting Grammarly Business

2 updates
resolvedAug 2, 08:56 AM

The issue has been fixed. Please accept our sincerest apologies for any inconvenience you may have experienced while our engineers were looking into this.

investigatingAug 2, 08:31 AM

We are investigating reports of issues affecting Grammarly Business and Grammarly @edu. We apologize for the inconvenience and will provide an update as soon as possible.

July 2024(2 incidents)

minorresolvedJul 18, 03:20 PM — Resolved Jul 18, 03:59 PM

Grammarly is experiencing a service interruption

3 updates
resolvedJul 18, 03:59 PM

This incident has been resolved.

monitoringJul 18, 03:22 PM

We've implemented a fix and are monitoring the results. Thank you for your patience!

investigatingJul 18, 03:20 PM

We’re experiencing a service interruption at the moment. Some users may have trouble logging in or managing their account settings. Other users may not be able to access the Grammarly Editor or use some of our features. We’re investigating the problem and will provide an update as soon as possible.

majorresolvedJul 15, 07:49 AM — Resolved Jul 15, 09:21 AM

Grammarly is experiencing a service interruption

4 updates
resolvedJul 15, 09:21 AM

This incident has been resolved.

identifiedJul 15, 08:55 AM

The issue has been identified and a fix is being implemented.

investigatingJul 15, 07:59 AM

We are continuing to investigate this issue.

investigatingJul 15, 07:49 AM

We’re experiencing some service interruptions at the moment. Some users may have trouble logging in. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.