Plaid Outage History

Past incidents and downtime events

Complete history of Plaid outages, incidents, and service disruptions. Showing 25 most recent incidents.

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May 2026(3 incidents)

majorresolvedMay 4, 06:52 PM — Resolved May 4, 06:52 PM

Service Disruption Impacting Chase connections

2 updates

resolvedMay 4, 06:52 PM

investigatingMay 4, 06:52 PM

majorresolvedMay 4, 06:44 PM — Resolved May 4, 06:45 PM

Service Disruption Impacting Wells Fargo connections

2 updates

resolvedMay 4, 06:45 PM

investigatingMay 4, 06:44 PM

majorresolvedMay 4, 06:11 PM — Resolved May 4, 06:12 PM

Service Disruption Impacting Chase connections

2 updates

resolvedMay 4, 06:12 PM

investigatingMay 4, 06:11 PM

April 2026(9 incidents)

noneresolvedApr 30, 07:53 PM — Resolved Apr 30, 08:55 PM

Dashboard widgets appearing as dark variants

3 updates

resolvedApr 30, 08:55 PM

This incident has been resolved.

identifiedApr 30, 08:09 PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

investigatingApr 30, 07:53 PM

Dashboard widgets are appearing as dark theme variants for some users.

minorresolvedApr 29, 03:07 AM — Resolved Apr 29, 03:25 AM

Elevated API errors

3 updates

resolvedApr 29, 04:08 AM

This incident has been resolved.

monitoringApr 29, 03:07 AM

A fix has been implemented and we are monitoring the results.

identifiedApr 29, 03:07 AM

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

noneresolvedApr 23, 02:57 PM — Resolved Apr 23, 10:23 PM

Transaction Updates Delayed

5 updates

resolvedApr 23, 10:23 PM

This incident has been resolved.

monitoringApr 23, 06:06 PM

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

monitoringApr 23, 04:34 PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

identifiedApr 23, 03:04 PM

We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.

identifiedApr 23, 02:57 PM

We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

noneresolvedApr 23, 05:33 PM — Resolved Apr 23, 05:58 PM

IDV Downtime

2 updates

resolvedApr 23, 05:58 PM

This incident has been resolved.

monitoringApr 23, 05:33 PM

Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.

majorresolvedApr 22, 04:08 AM — Resolved Apr 22, 03:57 AM

Service Disruption Impacting Wells Fargo connections

2 updates

resolvedApr 22, 04:08 AM

This incident has been resolved.

investigatingApr 22, 04:08 AM

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

minorresolvedApr 21, 02:34 PM — Resolved Apr 21, 02:35 PM

Elevated API errors

2 updates

resolvedApr 21, 02:35 PM

identifiedApr 21, 02:34 PM

majorresolvedApr 19, 04:06 AM — Resolved Apr 19, 01:07 PM

Service Disruption Impacting Chase connections

2 updates

resolvedApr 19, 02:08 PM

Chase has resolved the issue impacting Item adds.

investigatingApr 19, 04:06 AM

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

minorresolvedApr 18, 03:45 AM — Resolved Apr 18, 07:47 AM

Elevated Link errors

2 updates

resolvedApr 18, 07:47 AM

We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.

investigatingApr 18, 03:45 AM

We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.

noneresolvedApr 1, 09:02 PM — Resolved Apr 1, 09:07 PM

Increased Transactions webhook latency

2 updates

resolvedApr 1, 09:07 PM

This incident has been resolved.

monitoringApr 1, 09:02 PM

We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

March 2026(10 incidents)

noneresolvedMar 31, 07:01 PM — Resolved Mar 31, 08:33 PM

Elevated API errors

2 updates

resolvedMar 31, 08:33 PM

The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.

monitoringMar 31, 07:01 PM

We experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.

majorresolvedMar 30, 04:09 PM — Resolved Mar 30, 05:19 PM

Service Disruption Impacting Wells Fargo connections

2 updates

resolvedMar 30, 06:05 PM

This incident has been resolved.

investigatingMar 30, 04:09 PM

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

majorresolvedMar 27, 05:06 PM — Resolved Mar 27, 09:26 PM

Elevated dashboard error rates

3 updates

resolvedMar 27, 09:26 PM

This incident has been resolved.

monitoringMar 27, 05:19 PM

The issue has been mitigated. We are closely monitoring our systems as we recover.

investigatingMar 27, 05:06 PM

We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

noneresolvedMar 26, 03:53 PM — Resolved Mar 26, 04:32 PM

Elevated dashboard error rates

3 updates

resolvedMar 26, 04:32 PM

This incident has been resolved.

monitoringMar 26, 04:03 PM

The issue has been mitigated. We are closely monitoring our systems as we recover.

investigatingMar 26, 03:53 PM

We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

noneresolvedMar 19, 04:06 PM — Resolved Mar 19, 03:32 PM

IDV Downtime

1 update

resolvedMar 19, 04:06 PM

Identity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.

noneresolvedMar 13, 04:28 PM — Resolved Mar 13, 05:37 PM

Service Disruption Impacting Fidelity and Fidelity NetBenefit connections

2 updates

resolvedMar 13, 06:05 PM

The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.

investigatingMar 13, 04:28 PM

We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.

criticalresolvedMar 9, 09:44 PM — Resolved Mar 9, 11:14 PM

API downtime

2 updates

resolvedMar 10, 12:07 AM

This incident has been resolved.

investigatingMar 9, 09:44 PM

We experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC. This issue has been mitigated. We are closely monitoring our systems as we recover.

majorresolvedMar 6, 04:05 PM — Resolved Mar 6, 07:12 PM

Service Disruption Impacting Wells Fargo connections

2 updates

resolvedMar 6, 08:07 PM

This incident has been resolved.

investigatingMar 6, 04:05 PM

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

noneresolvedMar 3, 11:15 PM — Resolved Mar 4, 04:11 AM

Transfer API degradation

2 updates

resolvedMar 4, 04:11 AM

This incident has been resolved.

monitoringMar 3, 11:15 PM

FedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.

noneresolvedMar 3, 07:41 PM — Resolved Mar 3, 10:55 PM

Transfer API degradation

3 updates

resolvedMar 3, 10:55 PM

This incident has been resolved.

investigatingMar 3, 08:14 PM

Same day Transfers scheduled in the first window today experienced a delay due to a FedACH outage. These Transfers have now all posted and should settle in the second same day window (around 5pm ET).

investigatingMar 3, 07:41 PM

Transfer is experiencing delays impacting payment processing. This applies to Same-Day ACH and Standard ACH. Transfer creation requests will be accepted as usual via /transfer/create, but processing these payments is temporarily delayed. We are actively monitoring and will update this incident as it is resolved.

February 2026(3 incidents)

criticalresolvedFeb 24, 05:47 AM — Resolved Jun 5, 09:10 PM

Link and API errors

3 updates

resolvedFeb 24, 05:47 AM

This incident has been resolved.

monitoringFeb 24, 05:47 AM

The issue has been mitigated and we continue monitor traffic as we recover.

investigatingFeb 24, 05:47 AM

We are experiencing elevated failure rates for Link item adds and API calls. We are investigating.

noneresolvedFeb 24, 05:47 AM — Resolved May 14, 12:05 AM

Plaid API Errors

1 update

resolvedFeb 24, 05:47 AM

Plaid experienced significant API errors from 4:52PM PT to 5:05PM PT, resulting in failures for users linking new items and 500 statuses for attempts to fetch balances for previously linked accounts. The issue has now been resolved as of 5:05PM PT.

criticalresolvedFeb 24, 05:47 AM — Resolved May 7, 04:16 PM

Scotiabank API Errors

4 updates

resolvedFeb 24, 05:47 AM

This incident has been resolved.

identifiedFeb 24, 05:47 AM

We are continuing to work on a fix for this issue.

identifiedFeb 24, 05:47 AM

We are continuing to work on a fix for this issue.

identifiedFeb 24, 05:47 AM

ScotiaBank API requests are currently experiencing elevated failure rates. Plaid is actively investigating this issue.

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