Plaid Outage History
Past incidents and downtime events
Complete history of Plaid outages, incidents, and service disruptions. Showing 25 most recent incidents.
August 2026(3 incidents)
Delayed Capital One Transactions Updates
3 updates
We have identified the root cause of the issue and are actively working to mitigate the impact.
We have identified the root cause of the issue and are actively working to mitigate the impact.
We are investigating delayed transaction updates affecting a subset of Capital One Items. Affected Items remain healthy; the impact is limited to delayed refresh of transaction data.
Service Disruption Impacting Bank of America connections
2 updates
This incident has been resolved.
We are observing issues impacting new connections to Bank of America. We have notified Bank of America and are working to root cause and resolve this issue as quickly as possible.
python SDK degraded on Identity Verification APIs
2 updates
A fix is deployed. This incident has been resolved.
We've identified and issue causing degraded performance for our Python SDK (v33.0.0 and later) when retrieving Identity Verification results. We are deploying a fix.
July 2026(12 incidents)
Virtual Account perfomance degradation (UK and Europe)
5 updates
This incident has been resolved. Our services have returned to normal operations.
We are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.
The incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.
We have identified the root cause of the issue and are actively working to mitigate the impact. This is also impacting payments transitioning to SETTLED status.
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
Transaction Updates Delayed
13 updates
This incident is now resolved. The underlying issue has been fully mitigated, and all delayed default update webhooks have now been delivered. New item connections and their initial and historical transaction webhooks are firing normally, and new transaction updates, including default update webhooks, are being processed normally.
The third-party provider issue has been mitigated and recovery is progressing. New item connections and their initial and historical transaction webhooks are healthy and firing normally again, and new transaction updates, including default update webhooks, are being processed normally. We have resumed working through the remaining backlog of older default update webhooks and will continue to monitor closely as it clears.
We are again experiencing delays in Transactions update webhooks due to a recurrence of the third-party service provider issue that caused the earlier degradation. We are working closely with the provider to mitigate the issue and restore normal processing as quickly as possible.
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day Pacific Time.
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default update webhooks and expect all missing webhooks to be processed by the end of the day.
The underlying issue has been resolved, and recovery is progressing. Initial and historical transaction webhooks are now caught up, and new webhooks, including default webhooks, are being processed normally. We are continuing to work through the remaining backlog of older default webhook updates and are monitoring recovery closely.
The underlying issue is resolved and the system continues to recover. Initial and Historical webhook queues are processing and Default webhooks will process when that completes.
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. We are prioritizing recovery of initial and historical Transaction webhooks and then will work through the Default webhook queue. We expect the first group to complete in the next 2-3 hours. Webhooks are being sent on a FIFO basis.
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 1:21pm EST - We are prioritizing initial and full pull recovery. We will work on recovering default pulls next. We don't yet have an estimate to when these delays will be fully resolved.
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 12:41pm EST - We're currently monitoring initial/full pull recovery over the next five to eight hours, will provide more information soon 1:21pm EST - To clarify, we are prioritizing initial and full pull recovery. We will work on recovering default pulls next. We don't yet have an estimate to when these delays will be fully resolved.
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue. 12:41pm EST - We're currently monitoring initial/full pull recovery over the next five to eight hours, will provide more information soon
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.
Transfer Status Upates Delays
2 updates
All impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.
Transfer is experiencing delays affecting status updates for some Standard ACH and Same-Day ACH transfers created yesterday. Impacted Transfers were successfully settled on ACH network. Transfer creation and new payment processing are operating normally. We've identified the root cause and are actively addressing it and will update this incident as it is resolved.
Payouts/Refunds API degraded
5 updates
This incident has been resolved.
This incident has been resolved.
This issue has been mitigated. We are closely monitoring our systems as we recover.
We have identified the root cause of the issue and are actively working to mitigate the impact.
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
Link performance degradation
2 updates
This incident has been resolved.
We are experiencing degraded performance with Link. Some users are seeing issues with Link, where when users completes an OAuth flow with a bank, Plaid Link may crash and restart, prompting users to connect their bank accounts again. We believe that this is related to a recent WebKit bug: [https://bugs.webkit.org/show_bug.cgi?id=318772](https://bugs.webkit.org/show_bug.cgi?id=318772 "https://bugs.webkit.org/show_bug.cgi?id=318772") We are actively investigating and working to mitigate this issue.
Elevated dashboard.plaid.com error rates
4 updates
SSO and Google logins in the Plaid Dashboard are now performing as normal.
SSO and Google logins on the Plaid Dashboard are now working with increased latency. We'll continue to monitor until fully recovered.
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google logins. We are working on a resolution.
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google logins. We are actively investigating this issue.
Elevated API errors
2 updates
This incident has been resolved.
We are currently experiencing elevated error rates for Document Income API calls. We are actively investigating and working to mitigate this issue.
Service Disruption Impacting Chase connections
2 updates
This incident has been resolved.
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
Service Disruption Impacting Wells Fargo connections
2 updates
This incident has been resolved.
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
IDV Performance Degradation
2 updates
This incident has been resolved.
Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we recover.
Elevated Item add errors
3 updates
This incident has been resolved.
This issue has been mitigated. We are closely monitoring our systems as we recover.
We have identified the root cause of the issue and are actively working to mitigate the impact.
Service Disruption Impacting Wells Fargo connections
2 updates
This incident has been resolved.
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
June 2026(2 incidents)
Elevated Item add errors
2 updates
This incident has been resolved.
We were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.
Service Disruption Impacting Wells Fargo connections
2 updates
This incident has been resolved.
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
May 2026(8 incidents)
Service Disruption Impacting Chase connections
2 updates
This incident has been resolved.
Chase is currently experiencing downtime impacting all channels and data recipients. Connections through Plaid are impacted. We will provide an update when Chase has resolved the issue.
Issues retrieving invoices on the Dashboard Billing page
1 update
We experienced problems retrieving invoices on the Billing section of the Plaid dashboard between Thursday, May 21, 2026 12:00 PT - Tuesday, May 26, 2026 15:40 PT. This incident has been resolved.
Service Disruption Impacting Chase connections
2 updates
This incident has been resolved.
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
Transaction Updates Delayed
2 updates
This incident has been resolved.
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.
Increased Transactions webhook latency
4 updates
This incident has been resolved.
We have mitigated the the issue of elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are closely monitoring our systems as we recover.
We have identified the root cause of the issue and are actively working to mitigate the impact.
We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.
Elevated API errors on signal/evaluate and protect/compute
3 updates
This incident has been resolved.
We are currently experiencing elevated error rates for Signal and Protect API calls. We are actively investigating and working to mitigate this issue.
We are currently experiencing elevated error rates for Signal API calls (signal/evaluate). We are actively investigating and working to mitigate this issue.
Dashboard sessions are degraded
2 updates
We are experiencing elevated error rates on the Plaid Dashboard. We are actively investigating this issue.
Dashboard sessions are intermittently degraded. We are rolling out a fix
Elevated API errors
3 updates
This incident has been resolved.
This issue affected traffic for approximately 5 minutes and was mitigated. We are closely monitoring our systems as we recover.
We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
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