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Plaid Outage History

Past incidents and downtime events

Complete history of Plaid outages, incidents, and service disruptions. Showing 25 most recent incidents.

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June 2026(2 incidents)

minorresolvedJun 8, 06:53 PM — Resolved Jun 8, 06:56 PM

Elevated Item add errors

2 updates
resolvedJun 8, 06:56 PM

This incident has been resolved.

monitoringJun 8, 06:53 PM

We were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.

majorresolvedJun 5, 02:24 AM — Resolved Jun 5, 06:21 AM

Service Disruption Impacting Wells Fargo connections

2 updates
resolvedJun 5, 06:21 AM

This incident has been resolved.

identifiedJun 5, 02:24 AM

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

May 2026(10 incidents)

noneresolvedMay 26, 10:42 PM — Resolved May 27, 12:02 AM

Service Disruption Impacting Chase connections

2 updates
resolvedMay 27, 12:02 AM
investigatingMay 26, 10:42 PM
noneresolvedMay 26, 11:13 PM — Resolved May 26, 11:00 PM

Issues retrieving invoices on the Dashboard Billing page

1 update
resolvedMay 26, 11:13 PM
majorresolvedMay 26, 10:33 PM — Resolved May 26, 10:42 PM

Service Disruption Impacting Chase connections

2 updates
resolvedMay 26, 10:42 PM
investigatingMay 26, 10:33 PM
noneresolvedMay 21, 07:33 PM — Resolved May 22, 12:30 AM

Transaction Updates Delayed

2 updates
resolvedMay 22, 12:30 AM
investigatingMay 21, 07:33 PM
noneresolvedMay 21, 07:36 PM — Resolved May 22, 12:30 AM

Increased Transactions webhook latency

4 updates
resolvedMay 22, 12:30 AM
monitoringMay 21, 08:30 PM
investigatingMay 21, 08:12 PM
investigatingMay 21, 07:36 PM
minorresolvedMay 14, 04:13 AM — Resolved May 14, 06:13 AM

Elevated API errors on signal/evaluate and protect/compute

3 updates
resolvedMay 14, 06:13 AM
identifiedMay 14, 04:44 AM
investigatingMay 14, 04:13 AM
noneresolvedMay 10, 11:27 PM — Resolved May 10, 11:39 PM

Dashboard sessions are degraded

2 updates
resolvedMay 10, 11:39 PM
identifiedMay 10, 11:27 PM
minorresolvedMay 8, 02:18 AM — Resolved May 9, 07:26 AM

Elevated API errors

3 updates
resolvedMay 9, 07:26 AM
monitoringMay 8, 06:26 AM
investigatingMay 8, 02:18 AM
minorresolvedMay 8, 01:37 AM — Resolved May 9, 07:24 AM

Elevated dashboard.plaid.com error rates

3 updates
resolvedMay 9, 07:24 AM
monitoringMay 8, 02:40 PM
investigatingMay 8, 01:37 AM
minorresolvedMay 8, 01:29 AM — Resolved May 9, 07:22 AM

Transaction Updates Delayed

3 updates
resolvedMay 9, 07:22 AM
monitoringMay 8, 05:36 PM
investigatingMay 8, 01:29 AM

April 2026(9 incidents)

noneresolvedApr 30, 07:53 PM — Resolved Apr 30, 08:55 PM

Dashboard widgets appearing as dark variants

3 updates
resolvedApr 30, 08:55 PM

This incident has been resolved.

identifiedApr 30, 08:09 PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

investigatingApr 30, 07:53 PM

Dashboard widgets are appearing as dark theme variants for some users.

minorresolvedApr 29, 03:07 AM — Resolved Apr 29, 03:25 AM

Elevated API errors

3 updates
resolvedApr 29, 04:08 AM

This incident has been resolved.

monitoringApr 29, 03:07 AM

A fix has been implemented and we are monitoring the results.

identifiedApr 29, 03:07 AM

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

noneresolvedApr 23, 02:57 PM — Resolved Apr 23, 10:23 PM

Transaction Updates Delayed

5 updates
resolvedApr 23, 10:23 PM

This incident has been resolved.

monitoringApr 23, 06:06 PM

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

monitoringApr 23, 04:34 PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

identifiedApr 23, 03:04 PM

We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.

identifiedApr 23, 02:57 PM

We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

noneresolvedApr 23, 05:33 PM — Resolved Apr 23, 05:58 PM

IDV Downtime

2 updates
resolvedApr 23, 05:58 PM

This incident has been resolved.

monitoringApr 23, 05:33 PM

Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.

majorresolvedApr 22, 04:08 AM — Resolved Apr 22, 03:57 AM

Service Disruption Impacting Wells Fargo connections

2 updates
resolvedApr 22, 04:08 AM

This incident has been resolved.

investigatingApr 22, 04:08 AM

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

minorresolvedApr 21, 02:34 PM — Resolved Apr 21, 02:35 PM

Elevated API errors

2 updates
resolvedApr 21, 02:35 PM
identifiedApr 21, 02:34 PM
majorresolvedApr 19, 04:06 AM — Resolved Apr 19, 01:07 PM

Service Disruption Impacting Chase connections

2 updates
resolvedApr 19, 02:08 PM

Chase has resolved the issue impacting Item adds.

investigatingApr 19, 04:06 AM

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

minorresolvedApr 18, 03:45 AM — Resolved Apr 18, 07:47 AM

Elevated Link errors

2 updates
resolvedApr 18, 07:47 AM

We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.

investigatingApr 18, 03:45 AM

We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.

noneresolvedApr 1, 09:02 PM — Resolved Apr 1, 09:07 PM

Increased Transactions webhook latency

2 updates
resolvedApr 1, 09:07 PM

This incident has been resolved.

monitoringApr 1, 09:02 PM

We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

March 2026(4 incidents)

noneresolvedMar 31, 07:01 PM — Resolved Mar 31, 08:33 PM

Elevated API errors

2 updates
resolvedMar 31, 08:33 PM

The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.

monitoringMar 31, 07:01 PM

We experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.

majorresolvedMar 30, 04:09 PM — Resolved Mar 30, 05:19 PM

Service Disruption Impacting Wells Fargo connections

2 updates
resolvedMar 30, 06:05 PM

This incident has been resolved.

investigatingMar 30, 04:09 PM

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

majorresolvedMar 27, 05:06 PM — Resolved Mar 27, 09:26 PM

Elevated dashboard error rates

3 updates
resolvedMar 27, 09:26 PM

This incident has been resolved.

monitoringMar 27, 05:19 PM

The issue has been mitigated. We are closely monitoring our systems as we recover.

investigatingMar 27, 05:06 PM

We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

noneresolvedMar 26, 03:53 PM — Resolved Mar 26, 04:32 PM

Elevated dashboard error rates

3 updates
resolvedMar 26, 04:32 PM

This incident has been resolved.

monitoringMar 26, 04:03 PM

The issue has been mitigated. We are closely monitoring our systems as we recover.

investigatingMar 26, 03:53 PM

We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

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