Twilio Outage History
Past incidents and downtime events
Complete history of Twilio outages, incidents, and service disruptions. Showing 50 most recent incidents.
February 2026(49 incidents)
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
5 updates
We are no longer experiencing SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. This incident has been resolved.
We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to investigate this issue.
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Issues Retrieving Debug Events
3 updates
The incident has been resolved and Retrieving Debug Events is operating normally.
We are observing recovery in Retrieving Debug Events. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing issues retrieving Debug Events. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
User Authentication Identity API High Latency for Verizon in United States
5 updates
We are no longer experiencing User Authentication Identity API High Latency for Verizon in United States. This incident has been resolved.
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing User Authentication Identity API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing User Authentication Identity API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
4 updates
The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.
We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Tigo Paraguay
8 updates
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Tigo network subscribers in Paraguay. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages from Twilio to Tigo network subscribers in Paraguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Post Dial Delay from Twilio Phone Numbers to United States
4 updates
Voice Call Post Dial Delay from Twilio Phone Numbers to United States has been resolved and is operating normally at this time.
Voice Call Post Dial Delay from Twilio Phone Numbers to United States are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may continue to experience voice call post dial delay from Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Claro Chile
1 update
SMS Delivery Delays from Twilio to Claro Chile was degraded for 20 minutes between 12:01 and 12:21 Pacific Time on 02-23-2026. During this period of time customers may have experienced SMS Delivery Delays from Twilio to Claro Chile. The issue has now been resolved.
SMS Delivery Failures from Twilio to National Telecom Thailand
1 update
SMS Delivery Failures from Twilio to National Telecom Thailand was degraded for [x] minutes between 11:35 PST and 12:29 PST Pacific Time on 02/23/2026. During this period of time customers may have experienced SMS Delivery Failures from Twilio to National Telecom Thailand. The issue has now been resolved.
User Authentication Identity API Errors in Indonesia
5 updates
The incident has been resolved and User Authentication Identity in Indonesia is operating normally.
We have observed a recovery in User Authentication Identity in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing User Authentication Identity API errors in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to investigate this issue.
Twilio customers may be experiencing User Authentication Identity API errors in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Algar Telecom Brazil
6 updates
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Algar Telecom network subscribers in Brazil. This incident has been resolved.
We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays To Claro Network Multiple Destination
6 updates
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica is operating normally.
We are observing recovery in SMS delivery delays when sending to Claro Network to multiple destinations: Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue SMS Delivery Delays To Claro Network Multiple Destination Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays from Twilio to Brisanet Brazil
6 updates
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Brisanet network subscribers in Brazil. This incident has been resolved.
We have observed recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and we will continue monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We are still investigating the SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are continuing to investigate SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent United States
5 updates
The incident has been resolved and SMS delivery from Twilio to Onvoy Spectrum Mobile and Onvoy Inteliquent network subscribers in the United States is operating normally.
We continue to observe recovery in SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. We are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We are observing recovery in SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. We are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures to H3G network in the United Kingdom
8 updates
We are no longer experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. This incident has been resolved.
We continue to observe a recovery in SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. The team is monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. The team is monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We continue to experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
We continue to experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
We continue to experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from Network Subscribers to a Subset of Twilio Philippines Phone Numbers
9 updates
The incident has been resolved and voice calls from network subscribers to Twilio Philippines Phone Numbers are operating normally.
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Philippines Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
On Call Engineers are Investigating an issue
2 updates
We have fully investigated the Programmable Voice - TwiML issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Our monitoring systems have detected a potential issue with Programmable Voice - TwiML. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays to MTN Network in Cameroon
7 updates
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Cameroon is operating normally.
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Claro Puerto Rico
5 updates
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Puerto Rico. This incident has been resolved.
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Report Delays to 1&1 Network in Germany
4 updates
The incident has been resolved and SMS delivery receipts from Twilio to 1&1 network subscribers in Germany are operating normally.
We are observing successful SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery report may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery report may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio Websites Returning 500 Errors
6 updates
The issue affecting some Twilio websites returning 500 errors has been resolved, and the service is functioning normally at this time.
We have started seeing recovery for some Twilio websites returning 500 errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
We continue to investigate an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide another update in 30 minutes or as soon as more information becomes available. Thank you for your patience while we work to resolve this.
We continue investigating an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide another update in 30 minutes or as soon as more information becomes available. Thank you for your patience while we work to resolve this.
We are currently investigating an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide updates in 15 minutes or as soon as more information becomes available. Thank you for your patience while we work to resolve this.
Our monitoring systems have detected a potential issue with Twilio websites. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Issue Causing Some Webhook HTTP Requests to Timeout
13 updates
Twilio Webhooks are operating normally.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 8 hours or as soon as more information becomes available.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Webhook HTTP requests are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
We are continuing to investigate an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 8 hours or as soon as more information becomes available
We are continuing to investigate an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 4 hours or as soon as more information becomes available
We are continuing to investigate an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 2 hours or as soon as more information becomes available
We are investigating an issue causing some webhook HTTP requests to timeout. We expect to provide another update in 1 hour or as soon as more information becomes available
Our monitoring systems have detected a potential issue regarding webhook timeouts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays and Failures from Twilio to Vodafone United Kingdom
4 updates
The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in the United Kingdom is operating normally.
We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We expect to provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may continue experiencing SMS delivery delays and delivery failures from Twilio to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
On Call Engineers are Investigating an issue with SMS Delivery Delays between a Subset of Twilio Short Codes and Multiple Networks in Ireland
2 updates
We have fully investigated the SMS delivery delays between a subset of Twilio short codes and multiple networks in Ireland issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Our monitoring systems have detected a potential issue with SMS delivery delays between a subset of Twilio short codes and multiple networks in Ireland. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays from Twilio to Telekom Srbija Serbia
4 updates
The incident has been resolved and SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia is operating normally.
We have observed a recovery in SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We expect to provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Delays and Failures from Twilio to AT&T United States
3 updates
The incident has been resolved and MMS delivery from Twilio to Cingular Wireless (AT&T) network subscribers in the United States is operating normally.
We have observed a recovery in MMS delivery from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We expect to provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing MMS delivery delays and failures from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Jazz Network in Pakistan
5 updates
We are no longer experiencing SMS delivery delays when sending messages to Jazz network subscribers in Pakistan. This incident has been resolved.
We are observing recovery in SMS delivery delays and failures when sending messages to Twilio to Jazz network subscribers in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to investigate SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
AccSec Canada API Issue
6 updates
Issues with AccSec - Canada API have been resolved and the service is operating normally at this time.
We continue to see signs of recovery regarding the AccSec - Canada API errors observed over the last minutes. We are monitoring the environment to ensure a full recovery and will provide another update in 2 hours, or sooner if new information becomes available.
We have started seeing recovery from issues with AccSec - Canada API Errors for the last minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
We are continuing to investigate potential issues with the AccSec - Canada API. We expect to provide another update in 2 hours or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
SMS Delivery Delays and Failures to Multiple MTN Networks across African Countries
4 updates
We are no longer experiencing SMS delivery delays when sending messages to multiple MTN networks across African countries. This incident has been resolved.
We are observing recovery in SMS delivery delays and failures to multiple MTN networks across African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We continue experiencing SMS delivery delays and failures to multiple MTN networks across African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. List of Impacted MTN Networks in African Countries Uganda Swaziland Guinea Guinea-Bissau Zambia Sudan Rwanda Nigeria Liberia Ivory Coast Ghana Congo, Republic Cameroon Benin
We are experiencing SMS delivery delays and failures to multiple MTN networks across African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available. List of Impacted MTN Networks in African Countries Uganda Swaziland Guinea Guinea-Bissau Zambia Sudan Rwanda Nigeria Liberia Ivory Coast Ghana Congo, Republic Cameroon Benin
SMS Delivery Delays to Thumb Cellular Limited Partnership in United States of America
8 updates
We are no longer experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays to Vodafone Network in Egypt
5 updates
We are no longer experiencing SMS delivery delays when sending messages to Vodafone network in Egypt. This incident has been resolved.
We are continuing to experience SMS delivery delays when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS Delivery Delays to Vodafone Network in Egypt. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
No Customer Impact
2 updates
We have fully investigated the KYC V4 compliance registration issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Our monitoring systems have detected a potential issue with KYC V4 compliance registration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Minimal Customer Impact
2 updates
We have fully investigated the Twilio Console permissions issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Our monitoring systems have detected a potential issue with users unable to access the Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays To Guam
6 updates
We are no longer experiencing SMS delivery delays when sending messages to Guam. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages to Guam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Guam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We continue experiencing SMS delivery delays when sending messages to Guam. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We continue experiencing SMS delivery delays when sending messages to Guam. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Guam. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
On Call Engineers are Investigating an issue
2 updates
We have fully investigated the Flex Insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Our monitoring systems have detected a potential issue related to Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays and Failures to and from Bouygues Telecom in France Via a Subset of Longcodes
4 updates
We are no longer experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. This incident has been resolved.
We are observing recovery in SMS delivery delays and failures when sending messages to and from Bouygues Telecom in France vi a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We continue experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays and failures in France when sending messages to Bouygues Telecom via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures to Vodafone Network in Ghana
7 updates
We are no longer experiencing SMS delivery failures on Vodafone Network in Ghana. This incident has been resolved.
We are observing successful SMS delivery on Vodafone Network in Ghana. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures on Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures on Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with SMS Delivery Failures when sending messages to Vodafone Network in Ghana. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays to Altice Network for a Subset of Short Codes, Long Codes and Toll-Free Numbers in United States of America.
6 updates
We are no longer experiencing SMS delivery delays when sending messages on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We continue to experience SMS delivery delays on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
We continue to experience SMS delivery delays on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
We are experiencing SMS delivery delays on the Altice network for a subset of Short Codes, Long Codes, and Toll-Free numbers in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Our monitoring systems have detected a potential issue with SMS Delivery Delays to Altice network for a subset of Short Codes and Long codes in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
SMS Delivery Delays and Failures to China Mobile Network in China
2 updates
We are no longer experiencing SMS delivery delays when sending messages to China Mobile Network in China. This incident has been resolved.
We are experiencing SMS delivery delays and failures when sending messages to China Mobile Network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Failures on AT&T Network in the US via a subset of Long Codes
3 updates
We are no longer experiencing MMS delivery failures to US on AT&T Network via a subset of Long Codes. This incident has been resolved.
We are observing successful MMS delivery failures on AT&T Network in the US via a subset of Long Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing MMS delivery failures on AT&T Network in the US via a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures to TeleTalk in Bangladesh
7 updates
We are no longer experiencing SMS delivery delays and failures when sending messages to TeleTalk in Bangladesh. This incident has been resolved.
We are observing recovery in SMS delivery delays and failures when sending messages to TeleTalk in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We continue to experience SMS delivery delays and failures to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We continue to experience SMS delivery delays and failures to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We continue to experience SMS delivery delays and failures to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays and failures to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are currently investigating this issue.
SMS Delivery Failures To 9Mobile Network In Nigeria
14 updates
We are no longer experiencing SMS delivery to 9Mobile Network In Nigeria. This incident has been resolved.
We are no longer experiencing SMS delivery to 9Mobile Network In Nigeria. This incident has been resolved.
We are observing successful SMS delivery to 9Mobile Network In Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are still experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
We are still experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 Hours or as soon as more information becomes available.
After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are observing successful SMS delivery to 9Mobile Network In Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are still experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 Hours or as soon as more information becomes available.
We are still experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 Hours or as soon as more information becomes available.
We are still experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 Hours or as soon as more information becomes available.
We are experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.
We are experiencing SMS Delivery Failures To 9Mobile Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
SMS Delivery Failures to Multiple Networks in Mexico
4 updates
We are no longer experiencing SMS delivery failures to Multiple Networks in Mexico. This incident has been resolved.
We are observing successful SMS delivery to Multiple Networks in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures to Multiple Networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures to Multiple Networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays to COOP Network in Italy via Subset of Shortcodes
6 updates
We are no longer experiencing SMS delivery failures to COOP Network in Italy via Subset of Shortcodes. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages to COOP Network in Italy via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are continue to experience SMS delivery delays when sending to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays when sending to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS Delivery Delays when sending messages to COOP Network in Italy via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures to Vodafone Omnitel in Italy
6 updates
We are no longer experiencing SMS delivery failures to Vodafone Omnitel in Italy.. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We continue to experience SMS Delivery Delays and Failures when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We continue to experience SMS Delivery Delays and Failures when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We continue to experience SMS Delivery Delays and Failures when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS Delivery Delays and Failures when sending messages to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates
16 updates
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures to Vodafone Omnitel in Italy
5 updates
We are no longer experiencing SMS delivery delays and failures to Vodafone Omnitel in Italy. This incident has been resolved.
We are observing recovery in SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are observing recovery in SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are continuing to experience SMS delivery delays and failures when sending to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays and failures to Vodafone Omnitel in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delay to Claro Network in Brazil
3 updates
We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil. This incident has been resolved.
We are observing recovery in SMS delivery delays when sending messages to Claro Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia
7 updates
We are no longer experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. This incident has been resolved.
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
We are observing recovery in SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
We are still experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
We are observing successful SMS delivery to Smartfren Telecom in Indonesia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We are experiencing SMS delivery delays and failures sending to Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures From a Subset of Twilio Long Codes to AT&T in US and Canada
6 updates
We are no longer experiencing SMS delivery from a subset of Twilio Long Codes to AT&T in US and Canada. This incident has been resolved.
We are observing successful SMS delivery from a subset of Twilio Long Codes to AT&T in US and Canada. The issue is still identified for small subset of numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We are observing successful SMS delivery from a subset of Twilio Long Codes to AT&T in US and Canada. The issue is still identified for small subset of numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We are observing successful SMS delivery from a subset of Twilio Long Codes to AT&T in US and Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
We continue experiencing SMS Delivery Failures from a subset of Twilio Long Codes to AT&T in US and Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
We are experiencing SMS Delivery Failures from a subset of Twilio Long Codes to AT&T in US and Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
January 2026(1 incident)
SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia
48 updates
We are no longer experiencing SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers. This incident has been resolved.
We are no longer experiencing SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers. This incident has been resolved.
We are seeing recovery across our SMS and MMS delivery reports (DLR) metrics, including our SMS and MMS traffic from network subscribers to a subset of Twilio phone numbers in Australia. To confirm the issue is fully resolved, Twilio will continue to have extended monitoring and run verification tests through this week into early next week. We’ll provide a final confirmation once those checks are complete. We will provide another update in 24 hours or as soon as more information becomes available.
We are seeing recovery across our SMS and MMS delivery reports (DLR) metrics, including our SMS and MMS traffic from network subscribers to a subset of Twilio phone numbers in Australia. To confirm the issue is fully resolved, Twilio will continue to have extended monitoring and run verification tests through this week into early next week. We’ll provide a final confirmation once those checks are complete. We will provide another update in 24 hours or as soon as more information becomes available.
We are seeing recovery across our SMS and MMS delivery reports (DLR) metrics, including our SMS and MMS traffic from network subscribers to a subset of Twilio phone numbers in Australia. To confirm the issue is fully resolved, Twilio will continue to have extended monitoring and run verification tests through this week into early next week. We’ll provide a final confirmation once those checks are complete. We will provide another update in 24 hours or as soon as more information becomes available.
We are seeing recovery across our SMS and MMS delivery reports (DLR) metrics, including our SMS and MMS traffic from network subscribers to a subset of Twilio phone numbers in Australia. To confirm the issue is fully resolved, Twilio will continue to have extended monitoring and run verification tests through this week into early next week. We’ll provide a final confirmation once those checks are complete. We will provide another update in 24 hours or as soon as more information becomes available.
We are seeing recovery across our SMS and MMS delivery reports (DLR) metrics, including our SMS and MMS traffic from network subscribers to a subset of Twilio phone numbers in Australia. To confirm the issue is fully resolved, Twilio will continue to have extended monitoring and run verification tests through this week into early next week. We’ll provide a final confirmation once those checks are complete. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. The issue with the MMS delivery from and to Twilio specifically to Telstra 505-01 network has been resolved now. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. The issue with the MMS delivery from and to Twilio specifically to Telstra 505-01 network has been resolved now. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. The issue with the MMS delivery from and to Twilio specifically to Telstra 505-01 network has been resolved now. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We are currently encountering problems with actual MMS delivery from and to Twilio specifically to Telstra 515-01 network only. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We have confirmed that this incident is impacting SMS and MMS Delivery Report delays when sending messages to and from a subset of Twilio phone numbers in Australia rather than SMS and MMS message delivery when sending messages to and from a subset of Twilio phone numbers in Australia, and we can confirm that SMS and MMS delivery is operating normally; delayed delivery reports may be more noticeable during peak traffic in Australia between 14:00–20:00 PST. Our investigation indicates the primary contributor is an ongoing undersea cable fault causing increased latency, and our engineers are working closely with our carrier partner to mitigate the impact and restore normal delivery report timing. We will provide another update within 24 hours, or sooner if more information becomes available.
We have confirmed that this incident is impacting SMS and MMS Delivery Report delays when sending messages to and from a subset of Twilio phone numbers in Australia rather than SMS and MMS message delivery when sending messages to and from a subset of Twilio phone numbers in Australia, and we can confirm that SMS and MMS delivery is operating normally; delayed delivery reports may be more noticeable during peak traffic in Australia between 14:00–20:00 PST. Our investigation indicates the primary contributor is an ongoing undersea cable fault causing increased latency, and our engineers are working closely with our carrier partner to mitigate the impact and restore normal delivery report timing. We will provide another update within 24 hours, or sooner if more information becomes available.
We have confirmed that this incident is impacting MMS Delivery Report delays when sending messages to and from a subset of Twilio phone numbers in Australia rather than MMS message delivery when sending messages to and from a subset of Twilio phone numbers in Australia, and we can confirm that MMS delivery is operating normally; delayed delivery reports may be more noticeable during peak traffic in Australia between 14:00–20:00 PST. Our investigation indicates the primary contributor is an ongoing undersea cable fault causing increased latency, and our engineers are working closely with our carrier partner to mitigate the impact and restore normal delivery report timing. We will provide another update within 24 hours, or sooner if more information becomes available.
We have confirmed that this incident is impacting MMS Delivery Report delays when sending messages to and from a subset of Twilio phone numbers in Australia rather than MMS message delivery when sending messages to and from a subset of Twilio phone numbers in Australia, and we can confirm that MMS delivery is operating normally; delayed delivery reports may be more noticeable during peak traffic in Australia between 14:00–20:00 PST. Our investigation indicates the primary contributor is an ongoing undersea cable fault causing increased latency, and our engineers are working closely with our carrier partner to mitigate the impact and restore normal delivery report timing. We will provide another update within 24 hours, or sooner if more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 until 20:00 PST. However the actual MMS are being delivered on time. For the MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have also identified MMS delivery failures to and from the impacted subset of Twilio Numbers in Australia. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We are currently observing latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.