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Twilio Outage History

Past incidents and downtime events

Complete history of Twilio outages, incidents, and service disruptions. Showing 50 most recent incidents.

March 2026(50 incidents)

minorinvestigatingMar 10, 07:12 AM

SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia

1 update
investigatingMar 10, 07:12 AM

We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 10, 03:02 AM — Resolved Mar 10, 05:58 AM

SMS Delivery Delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States

3 updates
resolvedMar 10, 05:58 AM

The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to Verizon and Clearsky network subscribers in the United States are operating normally.

monitoringMar 10, 04:05 AM

We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to Verizon and Clearsky network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 10, 03:02 AM

Twilio customers may be experiencing SMS delivery  delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States . Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 9, 10:54 PM — Resolved Mar 10, 05:24 AM

Twilio and SendGrid Help Center AI Assistant Issues

10 updates
resolvedMar 10, 05:24 AM

Latency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time

monitoringMar 10, 04:22 AM

AI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

identifiedMar 10, 04:21 AM

AI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

identifiedMar 10, 03:51 AM

We have identified the issue and currently Twilio and SendGrid customers are experiencing elevated latency of ~1 minute to 2.5 minutes in responses with AI chatbots and contacting support. Our engineers are actively working to deploy the fix. We expect to provide another update in 1 hour or as soon as more information becomes available

investigatingMar 10, 03:13 AM

We are continuing to investigate reports of Twilio and SendGrid customers experiencing issues with AI chatbots and contacting support. Our engineers are actively working to identify the root cause. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 10, 01:07 AM

We are continuing to investigate reports of Twilio and SendGrid customers experiencing issues with AI chatbots and contacting support. Our engineers are actively working to identify the root cause. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 10, 12:10 AM

We are continuing to investigate reports of Twilio and SendGrid customers experiencing issues with AI chatbots and contacting support. Our engineers are actively working to identify the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 9, 11:40 PM

We are continuing to investigate reports of Twilio and SendGrid customers experiencing issues with AI chatbots and contacting support. Our engineers are actively working to identify the root cause. We expect to provide another update in 30 minutes or as soon as more information becomes available.

investigatingMar 9, 11:25 PM

Twilio and SendGrid customers may be experiencing issues interacting with AI chatbots in our Help Centers. Customers may not be able to speak with AI Chatbot in Twilio Help Center and SendGrid Help Center. Some customers may not be able to contact Twilio Support. Our engineers have been alerted and are investigating the root cause. We expect to provide another update in 15 minutes or as soon as more information becomes available.

investigatingMar 9, 10:54 PM

Our monitoring systems have detected a potential issue with AI chatbots in the Twilio and SendGrid Help Centers. Our engineers have been alerted and are investigating. We will provide an update when we have more details

minorinvestigatingMar 10, 05:22 AM

SMS Delivery Delays from Twilio to Claro Colombia

2 updates
investigatingMar 10, 06:19 AM

Twilio customers are still continue to experience SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 10, 05:22 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 9, 09:05 PM — Resolved Mar 10, 02:29 AM

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

5 updates
resolvedMar 10, 02:29 AM

The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.

monitoringMar 10, 12:37 AM

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 9, 10:36 PM

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

investigatingMar 9, 10:06 PM

We continue to experience SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 09:05 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

minormonitoringMar 9, 10:58 PM

SMS Delivery Delays from Twilio to Evatis Djibouti

4 updates
monitoringMar 10, 06:01 AM

We have observed a recovery in SMS delivery delays from Twilio to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 10, 01:58 AM

We are continuing to investigate SMS delivery delays from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 9, 11:59 PM

We are continuing to investigate SMS delivery delays from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 10:58 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 9, 05:10 PM — Resolved Mar 9, 10:55 PM

Delays in Processing Pricing Events

6 updates
resolvedMar 9, 11:04 PM

The pricing event processing service issues have been resolved and the services are operating normally at this time. We will continue to monitor for system stability.

monitoringMar 9, 08:56 PM

Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 9, 06:55 PM

Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 9, 05:58 PM

Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 9, 05:12 PM

We are continuing to investigate this issue.

investigatingMar 9, 05:10 PM

We are currently investigating an issue where our pricing event processing service is not handling messages as expected. As a result, some customers may notice missing billing information in their logs and pricing callbacks not being triggered. Our engineering teams are actively working to identify the root cause and restore normal processing as quickly as possible. We will provide an update in 1 hour or as soon as more information becomes available.

minorresolvedMar 9, 04:22 PM — Resolved Mar 9, 09:30 PM

SMS Delivery Delays from Twilio to Claro Chile

5 updates
resolvedMar 9, 09:39 PM

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Chile is operating normally

monitoringMar 9, 07:30 PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

investigatingMar 9, 05:30 PM

Twilio customers may still be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 04:36 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 9, 04:22 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 9, 05:00 PM — Resolved Mar 9, 08:41 PM

SMS Delivery Failures from Twilio to Telefonica Ecuador

4 updates
resolvedMar 9, 08:41 PM

The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Ecuador is operating normally.

monitoringMar 9, 06:40 PM

We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Ecuador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 05:51 PM

Twilio customers may still be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 05:00 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

noneresolvedMar 9, 07:08 PM — Resolved Mar 9, 08:19 PM

Flex Agents Experiencing Errors with Interaction Participants

2 updates
resolvedMar 9, 08:19 PM

We have fully investigated the Flex Agents delays or errors when fetching Interaction Participants, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

investigatingMar 9, 07:08 PM

Our monitoring systems have detected a potential issue with Flex agent page. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

minorresolvedMar 9, 06:48 AM — Resolved Mar 9, 09:30 AM

SMS Delivery Delays from Twilio to XL Axiata Indonesia

3 updates
resolvedMar 9, 09:30 AM

We are no longer experiencing SMS delivery delays when sending messages from Twilio to XL Axiata network subscribers in Indonesia. This incident has been resolved.

monitoringMar 9, 07:41 AM

We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 06:48 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 8, 08:03 PM — Resolved Mar 8, 10:46 PM

SMS and MMS Delivery Failures from Twilio to T-Mobile United States

5 updates
resolvedMar 8, 10:46 PM

The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally. This incident has been resolved.

monitoringMar 8, 09:20 PM

We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 8, 08:34 PM

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 8, 08:04 PM

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 8, 08:03 PM

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 7, 06:45 PM — Resolved Mar 7, 11:36 PM

SMS Delivery Delays from Twilio to MTN Ghana

6 updates
resolvedMar 7, 11:36 PM

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Ghana is operating normally.

monitoringMar 7, 10:41 PM

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Ghana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 7, 10:35 PM

Twilio customers may continue to experience SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedMar 7, 08:35 PM

Twilio customers may continue to experience SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 7, 07:39 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 7, 06:45 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 7, 06:04 PM — Resolved Mar 7, 11:03 PM

SMS Delivery Delays from Twilio to Vivacom Bulgaria

5 updates
resolvedMar 7, 11:03 PM

The incident has been resolved and SMS delivery from Twilio to Vivacom network subscribers in Bulgaria is operating normally.

monitoringMar 7, 09:43 PM

We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringMar 7, 07:56 PM

We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 7, 07:05 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 7, 06:04 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 7, 11:25 AM — Resolved Mar 7, 10:38 PM

SMS Delivery Delays to Multiple Network in United States of America via Subset of Shortcodes

6 updates
resolvedMar 7, 10:38 PM

We are no longer experiencing SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. This incident has been resolved.

monitoringMar 7, 08:41 PM

We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 7, 06:25 PM

Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States of America. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 7, 02:27 PM

Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 7, 12:29 PM

Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 7, 11:25 AM

Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

minoridentifiedMar 7, 03:50 PM

SMS Delivery Failures To Telefonica Network In Mexico Via A Subset Of Longcodes

8 updates
identifiedMar 9, 10:16 PM

Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 8, 10:16 PM

Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 8, 07:26 AM

Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

identifiedMar 7, 11:31 PM

Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

identifiedMar 7, 07:43 PM

Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedMar 7, 05:46 PM

Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 7, 04:48 PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 7, 03:50 PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 7, 12:23 PM — Resolved Mar 7, 01:10 PM

Lookup LTI Service Latency

3 updates
resolvedMar 7, 01:10 PM

Latency in Lookup LTI service has been resolved and Lookup LTI service is operating normally at this time.

monitoringMar 7, 12:53 PM

Lookup LTI service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 7, 12:23 PM

Our engineers have identified the issue with Lookup LTI service latency and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 6, 04:40 AM — Resolved Mar 6, 07:22 PM

SMS Delivery Failures from Twilio to ETL Laos

5 updates
resolvedMar 6, 07:22 PM

We are no longer experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. This incident has been resolved.

investigatingMar 6, 11:28 AM

We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 6, 07:40 AM

We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 6, 05:40 AM

We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 04:40 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 6, 05:31 AM — Resolved Mar 6, 07:11 PM

MMS Delivery Receipt Delays from Twilio to Verizon United States

5 updates
resolvedMar 6, 07:11 PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to GTA United States. This incident has been resolved.

investigatingMar 6, 11:59 AM

We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 6, 08:14 AM

We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 6, 06:31 AM

We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 05:31 AM

Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 6, 06:00 AM — Resolved Mar 6, 05:32 PM

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States

7 updates
resolvedMar 6, 05:32 PM

We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. This incident has been resolved.

monitoringMar 6, 03:30 PM

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 6, 02:39 PM

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 12:50 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 6, 09:00 AM

We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 6, 07:00 AM

We continue to experience SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 06:00 AM

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 6, 05:28 AM — Resolved Mar 6, 03:45 PM

SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

6 updates
resolvedMar 6, 03:45 PM

We are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. This incident has been resolved.

monitoringMar 6, 01:50 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 6, 12:01 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 08:14 AM

We continue to experience SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 6, 06:28 AM

We continue to experience SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 05:28 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 4, 02:00 PM — Resolved Mar 6, 11:33 AM

SMS Delivery Delays and Failures From Twilio to Megafon Tajikistan

21 updates
resolvedMar 6, 11:33 AM

We are no longer experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. This incident has been resolved.

monitoringMar 6, 07:44 AM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringMar 6, 05:44 AM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 02:00 AM

We're continuing to experience SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 6, 12:00 AM

We're continuing to experience SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 11:00 PM

After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

monitoringMar 5, 10:50 PM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringMar 5, 06:23 PM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringMar 5, 06:23 PM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringMar 5, 04:23 PM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 5, 02:23 PM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 08:15 AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 5, 04:30 AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 5, 02:30 AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 01:30 AM

We are continuing to observe issues with SMS delivery from Twilio to Megafon network subscribers in Tajikistan and working with our carrier partner. We will provide another update in 1 hour or as soon as more information becomes available.

monitoringMar 4, 11:30 PM

We are continuing to observe recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 4, 09:15 PM

We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 09:09 PM

We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 4, 05:00 PM

We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 4, 03:00 PM

We continue to experience SMS delivery delay and failures to Megafon Network in Tajikistan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 02:00 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minoridentifiedMar 6, 06:51 AM

SMS Delivery Delays from Twilio to Telefonica O2 Germany

17 updates
identifiedMar 10, 07:30 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 9, 07:33 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 8, 03:23 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

identifiedMar 8, 07:29 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

identifiedMar 8, 03:25 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedMar 8, 01:39 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 8, 01:09 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

monitoringMar 7, 09:23 AM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.

monitoringMar 7, 01:24 AM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.

monitoringMar 6, 09:26 PM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

monitoringMar 6, 07:25 PM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 6, 05:33 PM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 6, 03:31 PM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 6, 01:38 PM

We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 6, 09:44 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedMar 6, 07:51 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

investigatingMar 6, 06:51 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 6, 04:15 AM — Resolved Mar 6, 06:36 AM

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

3 updates
resolvedMar 6, 06:36 AM

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

monitoringMar 6, 04:46 AM

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 04:15 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 6, 02:56 AM — Resolved Mar 6, 06:34 AM

SMS Delivery Delays & Failures from Twilio to Djibouti Telecom (Evatis) Djibouti

4 updates
resolvedMar 6, 06:34 AM

The incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.

monitoringMar 6, 04:43 AM

We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 03:56 AM

We continue to experience SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 02:56 AM

Twilio customers may be experiencing SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minormonitoringMar 6, 05:37 AM

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Toll Free Numbers to GTA United States

11 updates
monitoringMar 10, 06:37 AM

We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes and Toll-Free Numbers to GTA network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 9, 04:10 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

investigatingMar 8, 04:44 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

investigatingMar 7, 05:48 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

investigatingMar 7, 01:55 AM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

investigatingMar 6, 06:08 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 6, 06:08 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 6, 12:23 PM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 6, 08:35 AM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 6, 06:37 AM

We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 6, 05:37 AM

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 5, 10:12 PM — Resolved Mar 6, 04:23 AM

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa

6 updates
resolvedMar 6, 04:23 AM

The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.

monitoringMar 6, 02:29 AM

We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 6, 12:29 AM

We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 5, 11:12 PM

We are continuing to experience SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 10:20 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 5, 10:12 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available

minorresolvedMar 5, 08:10 PM — Resolved Mar 6, 02:42 AM

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

5 updates
resolvedMar 6, 02:42 AM

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.

monitoringMar 6, 01:16 AM

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 5, 11:16 PM

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 09:18 PM

We are continuing to experience SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 08:10 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 5, 11:54 PM — Resolved Mar 6, 02:41 AM

SMS Delivery Failures from Twilio to Ooredoo Tunisia

3 updates
resolvedMar 6, 02:41 AM

The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Tunisia is operating normally.

monitoringMar 6, 12:48 AM

We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Tunisia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 11:54 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 5, 10:08 PM — Resolved Mar 6, 02:39 AM

SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States

5 updates
resolvedMar 6, 02:39 AM

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States is operating normally.

monitoringMar 6, 01:22 AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 5, 11:20 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available

identifiedMar 5, 10:26 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

investigatingMar 5, 10:08 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 5, 06:37 PM — Resolved Mar 5, 10:53 PM

SMS delivery delays from Twilio to Orange Cameroon

5 updates
resolvedMar 5, 10:53 PM

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.

monitoringMar 5, 08:36 PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 07:42 PM

We continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 06:42 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

investigatingMar 5, 06:37 PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Orange Cameroon. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

minorresolvedMar 5, 06:35 PM — Resolved Mar 5, 10:42 PM

WhatsApp phone number not displayed for senders created via senders API

5 updates
resolvedMar 5, 10:42 PM

The issue preventing WhatsApp phone number from being displayed for senders created via the Senders API has been resolved and the service is operating normally at this time.

monitoringMar 5, 10:03 PM

We are observing a recovery in the display of WhatsApp phone number for senders created via the Senders API. We will be monitoring the service to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

investigatingMar 5, 07:49 PM

We continue to experience WhatsApp phone number not displayed for senders created via senders API. Our team is actively investigating this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 06:49 PM

Twilio customers may be experiencing WhatsApp phone number not displayed for senders created via senders API. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 5, 06:35 PM

Our monitoring systems have detected a potential issue with WhatsApp phone number not displayed for senders created via senders API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

minorresolvedMar 5, 07:56 PM — Resolved Mar 5, 10:16 PM

Programmable Messaging API and Verify API 5xx errors

6 updates
resolvedMar 5, 10:16 PM

The HTTP 5xx errors for Twilio Programmable Messaging API and Verify API have been resolved and the services are operating normally at this time.

monitoringMar 5, 09:41 PM

We are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

investigatingMar 5, 09:16 PM

We are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 08:13 PM

We are currently investigating an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 5, 08:05 PM

Twilio customers may be experiencing Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 5, 07:56 PM

Our monitoring systems have detected a potential issue with Twilio Programmable Messaging API was partially degraded starting from Mar 5th, 2026, 11:31 PST to 11:36 PST. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

minorresolvedMar 5, 05:00 AM — Resolved Mar 5, 06:24 PM

Latency while creating or updating Topics and Disposition Codes with Flex Admin Console in US

6 updates
resolvedMar 5, 06:24 PM

We are no longer experiencing service interruption with Flex Admin Console in US. This incident has been resolved.

monitoringMar 5, 05:55 PM

We have observed a recovery in service interruption with Flex Admin Console in US and are monitoring service stability. We will provide another update in 30 minutes or as soon as more information becomes available.

investigatingMar 5, 11:50 AM

We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 5, 07:58 AM

We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 5, 06:00 AM

We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 05:00 AM

We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 4, 03:23 PM — Resolved Mar 5, 04:22 PM

SMS Delivery Failures from Multiple Networks in Czech to a subset of Twilio Long Code Numbers

10 updates
resolvedMar 5, 04:22 PM

The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Czech Republic Long Codes is operating normally.

monitoringMar 5, 02:28 PM

We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 5, 12:28 PM

We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 12:27 PM

We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 06:13 AM

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

investigatingMar 4, 10:13 PM

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 4, 06:24 PM

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 4, 04:26 PM

We continue to experience SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 03:26 PM

Twilio customers may be experiencing SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 4, 03:23 PM

Our monitoring systems have detected a potential issue associated to SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

minorresolvedMar 4, 08:15 PM — Resolved Mar 5, 05:10 AM

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

6 updates
resolvedMar 5, 05:10 AM

We are no longer experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.

monitoringMar 5, 03:24 AM

We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 11:24 PM

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 4, 09:22 PM

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 08:16 PM

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 4, 08:15 PM

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 4, 06:27 PM — Resolved Mar 5, 03:28 AM

SMS Delivery Delays from Twilio to Lycamobile France

6 updates
resolvedMar 5, 03:28 AM

We are no longer experiencing SMS delivery delays when sending messages to Lycamobile France. This incident has been resolved.

monitoringMar 4, 11:41 PM

We're continuing to observe recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update in 4 hours.

monitoringMar 4, 09:40 PM

We're observing recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update in 2 hours.

identifiedMar 4, 09:25 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedMar 4, 07:27 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 06:27 PM

We are experiencing SMS delivery delays when sending messages to SMS delivery delays from Twilio to Lycamobile France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 5, 12:34 AM — Resolved Mar 5, 01:52 AM

SMS Delivery Receipt Delays from Twilio to Drillisch 1&1 in Germany

4 updates
resolvedMar 5, 01:52 AM

The incident has been resolved and SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany are operating normally.

monitoringMar 5, 01:10 AM

We have observed a recovery in SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 5, 12:36 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Drillisch 1&1 network subscribers in Germany. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 5, 12:34 AM

Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delays to Drillisch 1&1 in Germany. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

minorresolvedMar 4, 10:48 PM — Resolved Mar 5, 01:31 AM

SMS Delivery Delays from Twilio to Yemen Mobile in Yemen

4 updates
resolvedMar 5, 01:31 AM

The incident has been resolved and SMS delivery from Twilio to Yemen Mobile network subscribers in Yemen is operating normally.

monitoringMar 4, 11:57 PM

We are observing successful SMS delivery SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 10:51 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Yemen Mobile network subscribers in Yemen. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 4, 10:48 PM

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

minorresolvedMar 4, 07:01 PM — Resolved Mar 4, 09:37 PM

SMS Delivery Delays to MTN Network in Cameroon

4 updates
resolvedMar 4, 09:37 PM

We are no longer experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. This incident is resolved.

monitoringMar 4, 07:53 PM

We are observing recovery in SMS delivery delays from Twilio to MTN network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 07:06 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 4, 07:01 PM

Our monitoring systems have detected a potential issue associated to SMS delivery delays to MTN network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

minorresolvedMar 3, 11:28 PM — Resolved Mar 4, 09:29 AM

Delays in Transcription Completion

10 updates
resolvedMar 4, 09:29 AM

We are not experiencing delay in Transcription completion for services with PII Redaction enabled. The underlying issue has been addressed, and the service is operating as expected. This incident has been resolved.

monitoringMar 4, 08:43 AM

We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 4, 06:45 AM

We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 4, 04:35 AM

We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 4, 03:47 AM

We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

investigatingMar 4, 02:15 AM

We are moving the incident status from 'Monitoring' back to 'Investigating', as customers may continue to experience delays in transcription completion for services with PII Redaction enabled. Our team is actively investigating the issue and will provide an update within 2 hours or sooner if additional information becomes available.

monitoringMar 4, 01:50 AM

We are observing recovery in Transcription completion times for services with PII Redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 12:57 AM

Customers may continue experiencing delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 2 hour or as soon as more information is available.

investigatingMar 3, 11:34 PM

Customers may experience delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.

investigatingMar 3, 11:28 PM

Customers may experience delays in Transcription completion for services with PII Redaction enabled. Our team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.

minorresolvedMar 4, 06:35 AM — Resolved Mar 4, 09:14 AM

SMS Delivery Delays to Telcel Network in Mexico

3 updates
resolvedMar 4, 09:14 AM

We are no longer experiencing SMS delivery delays when sending messages to Telcel network in Mexico. This incident has been resolved.

monitoringMar 4, 07:21 AM

We are observing recovery in SMS delivery delays when sending messages to the Telcel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 06:35 AM

We are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 3, 10:17 PM — Resolved Mar 4, 05:36 AM

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

5 updates
resolvedMar 4, 05:36 AM

We are no longer experiencing delivery report delays or MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.

monitoringMar 4, 03:41 AM

We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 4, 01:13 AM

Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 3, 11:19 PM

Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 3, 10:17 PM

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

noneresolvedMar 4, 12:37 AM — Resolved Mar 4, 12:37 AM

Temporary Increase in 4xx Errors When Sending Messages

1 update
resolvedMar 4, 12:37 AM

Between 4:03PM PST and 4:09PM PST, customers may have experienced 4xx errors when attempting to send messages from the Messaging API. This issue has been resolved.

minorresolvedMar 3, 10:25 PM — Resolved Mar 4, 12:13 AM

RCS Compliance Registration Onboarding is failing to load in Console

5 updates
resolvedMar 4, 12:13 AM

Customers trying to register their RCS Sender with Google or a supported country will no longer receive an error page. The team has identified the root cause and deployed a fix. This incident has been resolved.

investigatingMar 4, 12:12 AM

We are continuing to investigate this issue.

investigatingMar 3, 11:32 PM

Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team has identified the root cause and we will provide an update in 2 hour or as soon as more information is available.

investigatingMar 3, 10:26 PM

Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.

investigatingMar 3, 10:25 PM

Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team is currently investigating the issue and we will provide an update in 1 hour or as soon as more information is available.

minoridentifiedMar 3, 06:19 PM

SMS Delivery Failures from Twilio to Datora Brazil

12 updates
identifiedMar 10, 12:16 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 9, 12:14 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 8, 01:24 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 7, 01:25 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 6, 01:41 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 5, 01:40 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.

identifiedMar 4, 09:28 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.

identifiedMar 4, 01:39 AM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.

identifiedMar 3, 09:43 PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedMar 3, 07:45 PM

Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedMar 3, 06:45 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 3, 06:19 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 3, 10:28 AM — Resolved Mar 3, 02:59 PM

SMS Delivery Delays From Twilio to Tune Talk Malaysia

4 updates
resolvedMar 3, 02:59 PM

The issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.

monitoringMar 3, 01:10 PM

We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

monitoringMar 3, 11:17 AM

We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 3, 10:28 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 2, 09:02 PM — Resolved Mar 3, 05:55 AM

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

6 updates
resolvedMar 3, 05:55 AM

We are no longer experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.

monitoringMar 3, 04:06 AM

We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 3, 04:02 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

investigatingMar 3, 12:02 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigatingMar 2, 10:02 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 2, 09:02 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

minorresolvedMar 2, 01:58 PM — Resolved Mar 3, 01:23 AM

SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates

6 updates
resolvedMar 3, 01:23 AM

The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.

monitoringMar 2, 11:23 PM

We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingMar 2, 08:58 PM

We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 8 hours, or sooner if more information becomes available.

investigatingMar 2, 05:00 PM

We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 4 hours, or sooner if more information becomes available.

investigatingMar 2, 02:58 PM

We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 2 hours, or sooner if more information becomes available.

investigatingMar 2, 01:58 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

noneresolvedMar 2, 10:23 PM — Resolved Mar 3, 12:11 AM

Event Streams Facing Delivery Delays

4 updates
resolvedMar 3, 12:11 AM

We are no longer experiencing delays on Event Streams. This incident has been resolved.

monitoringMar 2, 11:38 PM

We are observing recovery in the issue leading to delays in delivering events for Event Streams. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.

investigatingMar 2, 10:47 PM

We have identified an issue impacting Event Streams. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

investigatingMar 2, 10:23 PM

We have identified an issue impacting Event Streams. We will provide another update as soon as more information becomes available.