Zoom Outage History

This incident has been resolved and the affected services have been restored.

The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Our team is continuing to monitor and evaluate the full scope of impact. If you have questions about your recordings, please open a support ticket, and our team will investigate. Our team will continue to monitor the situation closely and keep you informed of any further developments. We appreciate your patience as we worked to resolve this issue.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. We will keep you informed with timely updates as progress is made. Thank you for your patience.

We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom Web AIC Docs creation. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are continuing to investigate this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Web AIC Docs creation. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting My Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting My Notes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting Zoom Whiteboard and Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have identified the service degradation with the Zoom Whiteboard and Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected service have been restored.

The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting users from accessing Learning Center webpages. Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are seeing a subset of users can’t start Zoom Meeting Recordings in Australia and Japan Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have identified the service degradation affecting Slides and Sheets. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with Slides and Sheets Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088

GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.

GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.

GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.

GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available. Thank you for your patience.

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause of a service degradation affecting Zoom Support Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected. We will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.

We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. This incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

This incident has been resolved and the affected services have been restored.

We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.

We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining services. Thank you for your patience.

We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are continuing to investigate this issue.

We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with a subset of users in Web Mail and Calendar. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia . Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 05/11/2026 05:05 UTC and 08:24 UTC, a subset of Airtel subscribers may have experienced service degradation with inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. This incident has been resolved and the affected services have been restored.

The service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.

This incident has been resolved and the affected services have been restored.

The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region. We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation impacting SMS Delivery in North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting Zoom Blog and Contact Us webpages has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have identified the issue affecting Zoom Blog and Contact Us webpages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.

Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.