Z

Zoom Outage History

Past incidents and downtime events

Complete history of Zoom outages, incidents, and service disruptions. Showing 50 most recent incidents.

June 2026(4 incidents)

minorresolvedJun 8, 08:06 AM — Resolved Jun 8, 08:55 AM

A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region

4 updates
resolvedJun 8, 08:55 AM

This incident has been resolved.

monitoringJun 8, 08:41 AM

Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedJun 8, 08:28 AM

We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingJun 8, 08:06 AM

We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedJun 5, 04:36 AM — Resolved Jun 5, 04:46 AM

A small subset of ZCC customers may have experienced inbound call failures in Unites States

2 updates
resolvedJun 5, 04:46 AM

This incident has been resolved.

monitoringJun 5, 04:36 AM

On 06/05/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. This incident has been resolved and the affected services have been restored.

minorresolvedJun 4, 01:12 AM — Resolved Jun 4, 02:08 AM

Service Degradation Affecting Slides and Sheets

4 updates
resolvedJun 4, 02:08 AM

This incident has been resolved and the affected services have been restored.

monitoringJun 4, 01:44 AM

The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedJun 4, 01:43 AM

We have identified the service degradation affecting Slides and Sheets. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingJun 4, 01:12 AM

We are currently investigating a service degradation with Slides and Sheets Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedJun 1, 03:50 PM — Resolved Jun 1, 04:47 PM

Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages

2 updates
resolvedJun 1, 04:47 PM

This incident has been resolved and the affected services have been restored.

monitoringJun 1, 03:50 PM

On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services are operating normally. Our team will continue to monitor the situation closely and keep you informed of any further developments.

May 2026(22 incidents)

minorresolvedMay 26, 06:22 PM — Resolved Jun 5, 02:44 AM

Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.

21 updates
resolvedJun 5, 02:44 AM

This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088

monitoringJun 2, 06:58 PM

GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.

monitoringJun 1, 02:04 PM

GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.

identifiedJun 1, 02:44 AM

GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.

identifiedMay 31, 02:35 AM

GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 30, 04:00 PM

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 30, 04:00 AM

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 29, 04:00 PM

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 29, 01:13 AM

We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 28, 11:30 PM

We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 28, 11:39 AM

We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 27, 11:38 PM

We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 27, 04:50 PM

We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

monitoringMay 27, 01:08 PM

The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 27, 09:42 AM

We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 27, 05:38 AM

Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 27, 03:29 AM

We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.

identifiedMay 27, 02:06 AM

Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 26, 11:08 PM

Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 26, 06:25 PM

We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 26, 06:22 PM

We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 29, 05:28 PM — Resolved May 29, 06:52 PM

Service Degradation Affecting Zoom Support Website

3 updates
resolvedMay 29, 06:52 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 29, 05:47 PM

A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

investigatingMay 29, 05:28 PM

We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

noneresolvedMay 29, 01:30 AM — Resolved May 29, 01:41 AM

Service Degradation with Live Transcription and Call Summary in the Australia Region

2 updates
resolvedMay 29, 01:41 AM

This incident has been resolved

monitoringMay 29, 01:30 AM

On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and services has been restored.

noneresolvedMay 28, 04:00 PM — Resolved May 28, 07:25 PM

Service Degradation Affecting Zoom AI Companion in United States

3 updates
resolvedMay 28, 07:25 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 28, 04:49 PM

Our team will continue to monitor the situation closely and keep you informed of any further developments.

monitoringMay 28, 04:00 PM

On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

minorresolvedMay 28, 03:20 PM — Resolved May 28, 04:54 PM

Service Degradation Affecting Zoom Support Website

4 updates
resolvedMay 28, 04:54 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 28, 04:15 PM

A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 28, 04:02 PM

We have successfully identified the root cause of a service degradation affecting Zoom Support Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. Thank you for your patience.

investigatingMay 28, 03:20 PM

We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 27, 03:33 PM — Resolved May 27, 08:28 PM

Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.

4 updates
resolvedMay 27, 08:28 PM

This incident has been resolved.

monitoringMay 27, 04:15 PM

A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 27, 03:35 PM

We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 27, 03:33 PM

We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 25, 10:51 AM — Resolved May 25, 11:37 AM

Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.

4 updates
resolvedMay 25, 11:37 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 25, 11:21 AM

We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected. We will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 25, 10:52 AM

We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingMay 25, 10:51 AM

We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 25, 10:59 AM — Resolved May 25, 11:12 AM

Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.

2 updates
resolvedMay 25, 11:12 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 25, 10:59 AM

On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.

minorresolvedMay 18, 06:08 PM — Resolved May 24, 12:08 AM

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

14 updates
resolvedMay 24, 12:08 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 23, 07:10 AM

The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

monitoringMay 22, 06:09 AM

The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 22, 05:42 AM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 21, 04:59 PM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 21, 04:59 AM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 09:05 PM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 11:38 AM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 03:11 AM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 07:04 PM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 10:55 AM

Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 02:54 AM

We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 19, 12:39 AM

The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingMay 18, 06:08 PM

We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 22, 07:31 PM — Resolved May 23, 04:15 AM

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

7 updates
resolvedMay 23, 04:15 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 23, 04:04 AM

The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 23, 02:12 AM

We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.

identifiedMay 23, 12:12 AM

We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.

identifiedMay 22, 10:06 PM

We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.

identifiedMay 22, 07:34 PM

We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 22, 07:31 PM

We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 19, 03:56 AM — Resolved May 22, 11:27 PM

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.

15 updates
resolvedMay 22, 11:27 PM

This incident has been resolved.

identifiedMay 22, 10:19 PM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.

identifiedMay 22, 06:07 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made.

identifiedMay 21, 06:00 PM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 21, 06:05 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 21, 12:01 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 05:33 PM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 11:32 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 05:31 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 20, 01:37 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 12:07 PM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 08:05 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 06:03 AM

Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedMay 19, 04:03 AM

We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. This incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 19, 03:56 AM

We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedMay 21, 04:40 PM — Resolved May 21, 04:52 PM

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

2 updates
resolvedMay 21, 04:52 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 21, 04:40 PM

On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.

minorresolvedMay 21, 08:38 AM — Resolved May 21, 08:49 AM

Service Degradation Affecting Zoom Contact Center SMS in US Region

2 updates
resolvedMay 21, 08:49 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 21, 08:38 AM

On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

minorresolvedMay 20, 08:33 PM — Resolved May 20, 09:45 PM

Service Degradation affecting multiple Services in the North America region

10 updates
resolvedMay 20, 09:45 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 20, 09:22 PM

We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.

identifiedMay 20, 09:13 PM

We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining services. Thank you for your patience.

identifiedMay 20, 09:06 PM

We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 20, 09:01 PM

We are continuing to investigate this issue.

investigatingMay 20, 09:00 PM

We are continuing to investigate this issue.

investigatingMay 20, 08:58 PM

We are continuing to investigate this issue.

identifiedMay 20, 08:54 PM

We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 20, 08:42 PM

We are continuing to investigate this issue.

investigatingMay 20, 08:33 PM

We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 12, 11:01 PM — Resolved May 17, 08:39 AM

Service Degradation Affecting a Subset of Users in Web Mail and Calendar

20 updates
resolvedMay 17, 08:39 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 17, 08:27 AM

The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 17, 07:00 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 16, 11:03 PM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 16, 03:03 PM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 16, 07:04 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 15, 10:59 PM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 15, 11:58 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 15, 03:08 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 14, 07:00 PM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 14, 10:54 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 14, 02:55 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 05:56 PM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 09:18 AM

We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 05:02 AM

We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 03:54 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 02:54 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 01:54 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identifiedMay 13, 12:53 AM

We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 12, 11:01 PM

We are currently investigating a service degradation with a subset of users in Web Mail and Calendar. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 16, 02:24 PM — Resolved May 16, 04:03 PM

Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.

4 updates
resolvedMay 16, 04:03 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 16, 03:52 PM

A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 16, 02:28 PM

We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 16, 02:24 PM

We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedMay 16, 07:46 AM — Resolved May 16, 08:02 AM

Users may have experienced intermittent issues with accessing the zoom.com homepage.

2 updates
resolvedMay 16, 08:02 AM

This incident has been resolved and the affected services have been restored.

monitoringMay 16, 07:46 AM

On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.

minorresolvedMay 11, 11:19 PM — Resolved May 12, 12:48 AM

Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia

4 updates
resolvedMay 12, 12:48 AM

The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

monitoringMay 12, 12:24 AM

The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 11, 11:44 PM

We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 11, 11:19 PM

We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia . Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 11, 06:04 AM — Resolved May 11, 06:45 AM

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

3 updates
resolvedMay 11, 06:45 AM

Between 05/11/2026 05:05 UTC and 08:24 UTC, a subset of Airtel subscribers may have experienced service degradation with inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. This incident has been resolved and the affected services have been restored.

monitoringMay 11, 06:24 AM

The service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

investigatingMay 11, 06:04 AM

We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 9, 10:36 AM — Resolved May 9, 08:53 PM

Service Degradation Affecting Zoom Healthcare Integration in North America Region.

6 updates
resolvedMay 9, 08:53 PM

This incident has been resolved.

monitoringMay 9, 02:53 PM

The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 9, 02:46 PM

We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 9, 01:13 PM

We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingMay 9, 11:37 AM

We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingMay 9, 10:36 AM

We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMay 8, 02:47 PM — Resolved May 8, 04:29 PM

Service Degradation Affecting Zoom Doc Services in United States

4 updates
resolvedMay 8, 04:29 PM

This incident has been resolved and the affected services have been restored.

monitoringMay 8, 04:07 PM

The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMay 8, 03:44 PM

We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMay 8, 02:47 PM

We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedMay 8, 03:38 AM — Resolved May 8, 04:01 AM

Zoom Rooms incorrectly showing as offline in dashboard.

2 updates
resolvedMay 8, 04:01 AM

This incident has been resolved.

monitoringMay 8, 03:38 AM

During a recent maintenance operation Zoom Rooms may have appeared offline in the dashboard causing alerts to be triggered however the Zoom Rooms themselves did remain online despite the alerts being sent. There was no impact to end users.

April 2026(17 incidents)

minorresolvedApr 29, 03:45 PM — Resolved Apr 29, 06:56 PM

Service Degradation Affecting Zoom Clinical Notes in United States

5 updates
resolvedApr 29, 06:56 PM

This incident has been resolved.

monitoringApr 29, 06:45 PM

Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.

identifiedApr 29, 06:19 PM

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 29, 05:16 PM

We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 29, 03:45 PM

We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.

noneresolvedApr 28, 06:08 AM — Resolved Apr 28, 07:21 AM

Service Degradation Affecting Zoom Services in Canada.

2 updates
resolvedApr 28, 07:21 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 28, 06:08 AM

On April 28, between 04:50 UTC - 05:37 UTC Users might have experienced issue using Zoom services in Canada. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

noneresolvedApr 27, 11:45 AM — Resolved Apr 27, 12:14 PM

Service Degradation Affecting Zoom Contact Center in Europe region

2 updates
resolvedApr 27, 12:14 PM

This incident has been resolved and the affected services have been restored.

monitoringApr 27, 11:45 AM

On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.

noneresolvedApr 23, 03:14 PM — Resolved Apr 23, 03:41 PM

Service Degradation in Zoom Virtual Agent - Voice bot in North America region

2 updates
resolvedApr 23, 03:41 PM

This incident has been resolved and the affected services have been restored.

monitoringApr 23, 03:14 PM

The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

minorresolvedApr 23, 04:11 AM — Resolved Apr 23, 04:42 AM

Service Degradation Affecting Zoom Phone Services in North America.

3 updates
resolvedApr 23, 04:42 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 23, 04:28 AM

The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

investigatingApr 23, 04:11 AM

We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedApr 20, 06:05 AM — Resolved Apr 20, 10:06 AM

Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above

5 updates
resolvedApr 20, 10:06 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 20, 09:19 AM

The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedApr 20, 08:14 AM

Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 20, 06:25 AM

We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingApr 20, 06:05 AM

We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedApr 18, 02:29 AM — Resolved Apr 18, 07:22 AM

Service Degradation Affecting SMS Delivery in North America Region.

5 updates
resolvedApr 18, 07:22 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 18, 07:12 AM

The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedApr 18, 05:44 AM

We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 18, 03:59 AM

We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region. We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingApr 18, 02:29 AM

We are currently investigating a service degradation impacting SMS Delivery in North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedApr 16, 04:24 PM — Resolved Apr 16, 08:54 PM

Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.

6 updates
resolvedApr 16, 08:54 PM

This incident has been resolved.

monitoringApr 16, 08:40 PM

The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedApr 16, 07:41 PM

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 16, 06:41 PM

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 16, 05:44 PM

Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 16, 04:24 PM

We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

minorresolvedApr 16, 07:12 AM — Resolved Apr 16, 11:37 AM

Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.

5 updates
resolvedApr 16, 11:37 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 16, 09:02 AM

The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedApr 16, 08:30 AM

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 16, 07:16 AM

We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingApr 16, 07:12 AM

We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

maintenanceresolvedApr 14, 01:31 PM — Resolved Apr 15, 01:31 AM

Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region

3 updates
resolvedApr 15, 01:31 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 14, 01:34 PM

On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services. This incident has been resolved and the affected services have been restored. Thank you for your patience.

investigatingApr 14, 01:31 PM

On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.

minorresolvedApr 14, 04:18 PM — Resolved Apr 14, 06:26 PM

Service degradation affecting Trimming Meeting Recording in Europe Region

3 updates
resolvedApr 14, 06:26 PM

This incident has been resolved.

monitoringApr 14, 05:27 PM

The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

investigatingApr 14, 04:18 PM

We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedApr 11, 09:01 AM — Resolved Apr 11, 09:51 AM

Service Degradation Affecting Zoom Blog and Contact Us Webpages.

4 updates
resolvedApr 11, 09:51 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 11, 09:41 AM

The issue affecting Zoom Blog and Contact Us webpages has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedApr 11, 09:39 AM

We have identified the issue affecting Zoom Blog and Contact Us webpages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingApr 11, 09:01 AM

We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedApr 9, 04:19 AM — Resolved Apr 9, 05:05 AM

Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia.

3 updates
resolvedApr 9, 05:05 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 9, 04:39 AM

The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

investigatingApr 9, 04:19 AM

We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedApr 7, 05:17 PM — Resolved Apr 7, 05:28 PM

Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region

2 updates
resolvedApr 7, 05:28 PM

This incident has been resolved and the affected services have been restored.

monitoringApr 7, 05:17 PM

On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.

noneresolvedApr 4, 08:22 AM — Resolved Apr 4, 08:32 AM

Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.

2 updates
resolvedApr 4, 08:32 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 4, 08:22 AM

On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.

minorresolvedApr 1, 09:24 PM — Resolved Apr 4, 05:21 AM

Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region

20 updates
resolvedApr 4, 05:21 AM

This incident has been resolved and the affected services have been restored.

monitoringApr 4, 04:40 AM

The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedApr 3, 09:53 PM

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 3, 12:57 PM

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 3, 04:53 AM

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 3, 12:53 AM

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 2, 08:21 PM

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 2, 06:03 PM

Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.

identifiedApr 2, 01:51 PM

Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 2, 08:28 AM

Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

identifiedApr 2, 06:20 AM

We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingApr 2, 04:53 AM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 2, 03:59 AM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 2, 02:55 AM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 2, 01:52 AM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 2, 12:51 AM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 1, 11:21 PM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 1, 10:46 PM

We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 1, 10:07 PM

We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingApr 1, 09:24 PM

We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedApr 2, 09:05 PM — Resolved Apr 2, 09:18 PM

Service Degradation Affecting Zoom Contact Center in North America Region

2 updates
resolvedApr 2, 09:18 PM

This incident has been resolved.

monitoringApr 2, 09:05 PM

We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

March 2026(7 incidents)

noneresolvedMar 31, 05:28 PM — Resolved Apr 1, 03:15 AM

Service Degradation Affecting Sign In and Joining Meetings

1 update
resolvedMar 31, 05:28 PM

A subset of users might have experienced error code 1132 with sign in and joining meetings. On 03/31/206 Between 03:15 UTC to 17:02 UTC, A subset of us may have experienced error code 1132 with sign in and joining meetings. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

minorresolvedMar 31, 01:38 PM — Resolved Mar 31, 03:56 PM

Service Degradation Affecting Zoom Phone Outbound Calls in India.

4 updates
resolvedMar 31, 03:56 PM

This incident has been resolved and the affected services have been restored.

monitoringMar 31, 03:17 PM

The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMar 31, 01:45 PM

We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMar 31, 01:38 PM

We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

noneresolvedMar 31, 12:36 PM — Resolved Mar 31, 12:51 PM

Issue affecting Zoom Phone Outbound calls in Hyderabad Region

2 updates
resolvedMar 31, 12:51 PM

This incident has been resolved and the affected services have been restored.

monitoringMar 31, 12:36 PM

On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.

minorresolvedMar 30, 04:55 PM — Resolved Mar 30, 05:55 PM

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration

4 updates
resolvedMar 30, 05:55 PM

This incident has been resolved and the affected services have been restored.

monitoringMar 30, 05:37 PM

The service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMar 30, 05:01 PM

We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration. We are actively working with our vendor partner to resolve the issue. We will share updates as soon as they become available.

investigatingMar 30, 04:55 PM

We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMar 27, 03:53 AM — Resolved Mar 27, 10:35 AM

Service degradation affecting a subset of admins using Workspace Reservation Dashboard

9 updates
resolvedMar 27, 10:35 AM

This incident has been resolved and the affected services have been restored.

monitoringMar 27, 10:21 AM

The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMar 27, 09:32 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

identifiedMar 27, 08:32 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

identifiedMar 27, 07:01 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

identifiedMar 27, 05:49 AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

identifiedMar 27, 04:46 AM

We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMar 27, 04:27 AM

We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigatingMar 27, 03:53 AM

We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

minorresolvedMar 26, 09:42 PM — Resolved Mar 26, 10:41 PM

Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America

3 updates
resolvedMar 26, 10:41 PM

This incident has been resolved.

monitoringMar 26, 10:34 PM

The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.

identifiedMar 26, 09:42 PM

We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

minorresolvedMar 19, 09:39 PM — Resolved Mar 19, 10:11 PM

Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions

4 updates
resolvedMar 19, 10:11 PM

This incident has been resolved.

monitoringMar 19, 09:59 PM

The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identifiedMar 19, 09:47 PM

We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigatingMar 19, 09:39 PM

We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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