Zoom Outage History

This incident has been resolved and the affected services have been restored.

The issue affecting Zoom Phone outbound calls has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting a subset of users using Zoom for Google Workspace add-on has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to investigate the service degradation for a subset of users using Zoom for Google Workspace add-on. We will provide an update as soon as more information becomes available.

We are currently investigating a service degradation for a subset of users using Zoom for Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

The issue has been identified and a fix is being implemented.

We are currently investigating a service degradation affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting users ability to use meeting chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting users ability to use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting users ability to search file in Zoom Hub has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting users ability to search file in Zoom Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting users ability to search file in Zoom Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation with Meta integration for Zoom has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

We have successfully identified the root cause affecting Meta integration for Zoom. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Meta integration for Zoom. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting CX Analytics. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with CX Analytics. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The service degradation affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are continuing to work on a fix for this issue.

We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

The service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved. Users may need to reload their browser page or refresh their client app. This incident has been resolved, and the affected services have been restored.

We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are continuing to investigate this issue.

We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved.

The service degradation with My Notes for Third-Party Meetings in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting My Notes for Third-Party Meetings in Europe and US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

We are currently investigating a service degradation affecting My Notes for 3rd party in US and EU region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region. Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Live Streaming in Singapore Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

We have successfully identified the root cause affecting Live Streaming in Singapore Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

This incident has been resolved and the affected services have been restored.

The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.

We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.

We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.

We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.

We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.

We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.

We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.