Is Confluence Cloud down if I can't access my pages?

Not necessarily. If you can't access your Confluence pages, first check status.atlassian.com. If it shows operational, the issue may be with your Atlassian account login (check id.atlassian.com), your organization's SSO configuration, or a browser/network issue. Try accessing Confluence from a different browser or in incognito mode. If other team members also can't access Confluence, the problem is more likely platform-related.

Does Confluence Server and Data Center have a different status page?

Atlassian's status page (status.atlassian.com) only covers Atlassian Cloud products. Confluence Server and Data Center are self-hosted — you manage that infrastructure and there is no Atlassian status page for it. For Server/Data Center issues, check your own servers, database health, and application logs. Note: Confluence Server reached end-of-life in February 2024; Atlassian strongly encourages migration to Confluence Cloud or Data Center.

What happens to my Confluence data during an outage?

Your Confluence data is not at risk during a platform outage. Atlassian Cloud stores data with redundancy across multiple availability zones. During an outage, you lose read/write access, but your pages, spaces, attachments, and macros are preserved. Any edits you had open in the browser editor at the time of an outage may be lost if you didn't save — Confluence's auto-save feature usually captures recent changes, but always save before a known maintenance window.

How do I get alerts when Confluence goes down?

Subscribe to status.atlassian.com email notifications and filter for Confluence specifically. For teams with Confluence as a critical documentation platform, use an independent uptime monitor that pings your Confluence Cloud URL to detect outages faster than the official status page update. You can also set up a PagerDuty or Opsgenie integration with status.atlassian.com webhook notifications.

Confluence / Atlassian Cloud

Confluence Status: How to Check If Confluence Is Down Right Now (2026)

Q: Where is the official Confluence status page?

Confluence Cloud status is tracked at status.atlassian.com — the shared Atlassian status page that covers all Atlassian Cloud products including Confluence, Jira Software, Jira Service Management, Trello, and Bitbucket. There is no separate Confluence-only status page. Subscribe to product-specific updates by selecting Confluence on the status page.

Updated June 2026 · 7 min read · API Status Check

Quick Answer

Check Confluence Cloud status at status.atlassian.com (official Atlassian status page — covers all Atlassian Cloud products including Confluence, Jira, and Bitbucket). For Confluence Server or Data Center, check your own infrastructure.

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The Official Confluence Status Page

Confluence Cloud is part of the Atlassian Cloud suite. Atlassian maintains a single shared status page at status.atlassian.com covering all their cloud products. The Confluence-relevant components include:

Confluence Cloud: The core Confluence Cloud service — page creation, editing, search, spaces, and collaboration. Outages here make your wiki inaccessible.

Atlassian Access (SSO): Atlassian Access handles centralized SSO/SAML authentication for enterprise Confluence instances. If down, users can't log in via their company SSO even if Confluence itself is operational.

Atlassian Account (id.atlassian.com): The identity platform for all Atlassian products. Login failures are often caused by Atlassian Account issues rather than Confluence itself. Check this component first when users can't log in.

Confluence REST API: The API used by integrations (CI/CD documentation, third-party apps, Confluence automations). API outages break programmatic access without necessarily affecting the Confluence UI.

Confluence Macros & Apps: Marketplace apps and Confluence macros (like Jira issue macros, draw.io diagrams). Third-party app issues may cause specific pages to render incorrectly while the rest of Confluence works.

Atlassian Jira Software: Not Confluence, but closely related — Jira and Confluence share infrastructure. A major Jira outage often coincides with Confluence impact, and vice versa.

What Each Atlassian Status Means for Confluence

Operational: All Confluence Cloud systems are functioning normally. Pages load, editing works, search returns results, and Jira macros render. If you're experiencing issues when the status is green, check your browser (try a different one), your network, or your Atlassian Account login status.

Degraded Performance: Confluence is accessible but slower than normal. Common symptoms: page loads take 10-30 seconds, search is slow or returns incomplete results, the editor is laggy, or Jira macros take a long time to render. Core functionality works but the experience is noticeably degraded.

Partial Outage: A specific Confluence feature or a subset of users is affected. For example, Confluence search might be down while page access works, or users in a specific geographic region experience issues while others are unaffected. Check whether the issue matches the affected component on status.atlassian.com.

Major Outage: Confluence Cloud is broadly unavailable. Teams cannot access documentation, runbooks, or wikis. For engineering teams, this can block incident response (if runbooks are in Confluence), sprint planning, and onboarding. Activate your backup access plan — cached browser versions or exported PDFs.

Under Maintenance: Planned Atlassian maintenance window. Atlassian typically schedules maintenance with advance notice on the status page. During maintenance, Confluence may be inaccessible or read-only. Subscribe to status.atlassian.com notifications to receive advance warning.

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Confluence Cloud vs. Confluence Data Center vs. Confluence Server

Which Confluence you use determines where to look for outage information:

Confluence Cloud (SaaS)

Atlassian hosts and manages everything. Status is tracked at status.atlassian.com. When there's an outage, you wait for Atlassian to fix it. Most organizations using Confluence on cloud.atlassian.com use this version. Atlassian Cloud targets 99.9% uptime with a published SLA for Premium and Enterprise plans.

Confluence Data Center (Self-Managed)

You manage the infrastructure: application servers, database, shared storage, and load balancers. Atlassian provides the software, not the hosting. Outages are your own infrastructure issues — check your application servers, database health, and network. No Atlassian status page applies. Data Center supports high-availability (HA) clustering with multiple application nodes.

Confluence Server (End-of-Life)

Confluence Server reached end-of-life on February 15, 2024. Atlassian no longer releases security patches, bug fixes, or feature updates for Server. Running Server creates security risk. If still on Server, migrate to Cloud or Data Center. No status page exists — it's fully self-managed.

Atlassian Government Cloud

A separate deployment for US government customers with FedRAMP authorization. Has a separate status page at status.atlassian-gov.com. Standard status.atlassian.com does not reflect Government Cloud status.

5 Ways to Check Confluence Status Right Now

Official Atlassian Status Page

Visit status.atlassian.com and look for the Confluence Cloud component. Subscribe to email notifications and filter to only Confluence-related updates.

status.atlassian.com →

Try Accessing Your Confluence URL Directly

Navigate directly to your Confluence Cloud URL (your-domain.atlassian.net/wiki). If you get a 503 or connection refused, Confluence is likely down. If you get a login page, the Confluence application is up but there may be an authentication issue.

Check Atlassian Account Login

Visit id.atlassian.com to test the Atlassian login service directly. Many Confluence 'outages' are actually Atlassian Account (SSO/login) issues. If id.atlassian.com loads normally, the issue is Confluence-specific.

id.atlassian.com →

X/Twitter Search

Search 'Confluence down' or 'Atlassian down' on X. With millions of Confluence users globally, platform outages surface on social media quickly.

Search X for 'confluence down' →

Atlassian Community & Support

Check the Atlassian Community for user reports. For Premium/Enterprise Confluence Cloud customers, open a Priority Support ticket. Atlassian's support SLAs are tiered by plan — Enterprise gets 24/7 coverage.

Atlassian Community →

Common Confluence Errors During Outages

"503 Service Unavailable when loading Confluence"The Confluence Cloud application servers are not responding. Check status.atlassian.com — this almost always corresponds to an active incident. If the status page is green, try a different network or browser to rule out local connectivity issues.

"Oops! An error occurred / SAML authentication failed"SAML/SSO authentication failure — your organization's identity provider or Atlassian Access is having issues. Check status.atlassian.com for the Atlassian Access component. This is common after IdP configuration changes or when your SAML certificate has expired.

"Your session has expired / Please log in again"Session timeout or an Atlassian Account service hiccup. Usually resolves on re-login. If all users are experiencing simultaneous session expiry, check the Atlassian Account component on status.atlassian.com.

"Search results not loading / Confluence search is unavailable"Confluence's search index (Elasticsearch-powered) is degraded. Search availability is sometimes listed as a separate component on the status page. Page access and editing may continue working while search is impaired.

"Jira issues macro shows error / Jira macro not rendering"Not a Confluence outage — this is a Jira Cloud issue or a connectivity problem between Confluence Cloud and your Jira Cloud instance. Check Jira Cloud status separately on status.atlassian.com.

"PDF/Word export not working / Export failed"Atlassian's export service is degraded. This is a non-critical export component that is sometimes degraded independently of the core Confluence page access. Check the Export component on the Atlassian status page.

What to Do When Confluence Is Down

Immediate Response

Check status.atlassian.com for incident details and estimated resolution
Access recently viewed pages via browser cache (back button trick)
Use Google Cache or previously exported PDFs for critical runbooks
Switch to a shared Google Doc or Notion for urgent collaborative notes
Notify incident response and on-call teams if runbooks are inaccessible
Subscribe to the incident update feed for recovery ETA

Long-Term Resilience

Export critical runbooks and incident response pages as PDFs monthly
Mirror the most critical documentation in a secondary tool (Notion, GitHub wiki)
Set up independent uptime monitoring for your Confluence Cloud URL
Upgrade to Confluence Premium or Enterprise for Atlassian SLA coverage
Enable Atlassian Access with conditional access — reduces auth-related issues

Frequently Asked Questions

Where is the official Confluence status page?

Confluence Cloud status is at status.atlassian.com — the shared Atlassian Cloud status page. It covers Confluence, Jira, Bitbucket, Trello, and other Atlassian products. Filter to the Confluence Cloud component for Confluence-specific status. Subscribe to email notifications. For Confluence Server or Data Center (self-hosted), there is no Atlassian status page — those are your own servers.

How do I access Confluence pages when Confluence is down?

Try these in order: (1) Your browser cache may have recent pages — use the browser back button or check browsing history for cached versions. (2) Google may have indexed your Confluence pages — search Google for 'site:yourcompany.atlassian.net/wiki' to find cached versions. (3) Previously exported PDFs of critical runbooks. (4) The Confluence mobile app may have locally cached content if you've accessed the pages recently.

Is my Confluence data at risk during an outage?

No. Atlassian Cloud stores Confluence data with redundancy across multiple availability zones. An outage means the application is temporarily inaccessible, not that your data is at risk. Pages, spaces, attachments, and all content are preserved. Unsaved edits in the browser editor at the moment of an outage may be lost — auto-save usually captures recent changes, but always save before planned maintenance windows.

How does Confluence Cloud uptime compare to Notion or Coda?

Atlassian (Confluence Cloud Premium/Enterprise) targets 99.9% monthly uptime with published SLAs and compensation for breaches. Notion and Coda are smaller platforms with generally good uptime track records but less formal SLA structures on standard plans. For enterprise teams with compliance requirements, Atlassian's formal SLA and FedRAMP-authorized Government Cloud make Confluence a stronger choice. For smaller teams, Notion's simpler reliability model may be sufficient.

What is the difference between Confluence Cloud and Confluence Data Center?

Confluence Cloud is hosted by Atlassian — you pay a per-user subscription and Atlassian manages infrastructure, backups, and uptime. Confluence Data Center is self-managed software you install on your own servers or cloud infrastructure — you control everything including uptime. Data Center supports high-availability clustering (multiple nodes), on-premises data residency, and greater customization at the cost of operational overhead. Note: Confluence Server reached end-of-life in February 2024.

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