How to Check if Amazon is Down
1. APIStatusCheck
Check Amazon on APIStatusCheck for automated health monitoring plus user-reported incidents for amazon.com, Prime Video, and Alexa.
2. Downdetector
downdetector.com/status/amazon aggregates thousands of user reports in real time. Separate pages exist for Prime Video, Alexa, and Amazon Fresh.
3. Twitter/X
Search "Amazon down" or "Amazon not working" for real-time reports from other shoppers.
4. Test amazon.com directly
Try loading amazon.com on a different device and different network (mobile data vs WiFi). If it works on mobile data but not WiFi, the issue is your local network, not Amazon.
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Amazon.com Shopping
- •Website won't load
- •Checkout button not working
- •Payment processing failed
- •Order tracking not updating
Fix: Clear browser cache, try the Amazon app, check payment methods in account settings.
Amazon Prime Video
- •Videos won't play
- •Buffering/quality issues
- •Error code 1007, 7003, 7031
- •"Not available in your region"
Fix: Restart app, check internet speed (need 15+ Mbps for 4K), disable VPN, update app.
Amazon Alexa
- •Alexa not responding
- •Smart home devices won't control
- •"Having trouble connecting to the internet"
Fix: Check AWS health dashboard (Alexa runs on AWS). Restart Echo device, check WiFi.
Amazon AWS (Sellers/Devs)
- •Seller Central not loading
- •Amazon Pay failures
- •MWS/SP-API errors
Fix: Check health.aws.amazon.com for backend services. Some seller tools share AWS infrastructure.
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Try 1Password Free →Frequently Asked Questions
How do I check if Amazon is down right now?
Use APIStatusCheck or Downdetector. Amazon has no public status page for amazon.com shopping. Twitter search "Amazon down" also works quickly.
Why can't I check out on Amazon?
Try clearing browser cache, using the Amazon app instead of browser, verifying your payment method, or trying guest checkout. If many others report the same, it's a server issue.
Is Amazon Prime Video down?
Prime Video runs separately from amazon.com. Check Downdetector for Prime Video specifically. Need 3.5 Mbps for HD, 15 Mbps for 4K. Update the app and disable VPNs.
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