When Asana goes down, team workflows stall, tasks go unassigned, and sprint planning grinds to a halt. The key question: is this an Asana platform outage, or a problem with your browser, network, or integration? This guide helps you diagnose in under 3 minutes.
How to Check if Asana is Down (5 Methods)
1. Check the Official Asana Status Page
Visit status.asana.com — Asana's official incident page. It shows status for the web app, mobile apps, API, and third-party integrations separately. Subscribe to email updates to get notified of future incidents.
2. Try a Different Browser or Incognito Mode
Open Asana in an incognito/private window. If it loads, the issue is a browser cache or extension conflict, not an Asana outage. Clear your browser cache or disable extensions one by one to identify the culprit.
3. Check the Asana Mobile App
Open Asana on your phone using mobile data (not home/office WiFi). If the mobile app works, the issue is likely your computer's network connection or browser, not Asana's servers.
📡 Monitor Asana uptime every 30 seconds — get alerted in under a minute
Trusted by 100,000+ websites · Free tier available
4. Test Asana API Directly
Run this command in your terminal to check if the Asana API is responding:
curl -H "Authorization: Bearer YOUR_TOKEN" https://app.asana.com/api/1.0/users/meIf you get a 200 response, the Asana API is up. If you get a 503 or timeout, there's a platform issue.
5. Check X/Twitter and Asana Community
Search "asana down" on X for real-time user reports. The Asana community forum (forum.asana.com) also often has threads when widespread issues occur.
Why Does Asana Go Down? Common Causes
- Infrastructure Issues: Asana runs on AWS and Google Cloud. Cloud provider incidents can cascade to Asana services.
- Database Performance: Peak usage times (Monday morning, start of sprints) can cause database slowdowns affecting task loading and search.
- Integration Webhook Delays: Asana's webhook infrastructure occasionally experiences delays, causing Slack, Zapier, and Salesforce integrations to lag without the core app being down.
- Deployment Issues: Feature releases occasionally introduce bugs that require rollbacks, causing brief availability issues.
- Browser or Cache Issues: Outdated Asana JavaScript bundles cached in your browser can cause app failures after a new deployment.
Monitor Asana and your entire SaaS stack
Better Stack monitors uptime and API health across your project management tools. Get alerts in 60 seconds when Asana or any integration goes down.
Try Better Stack Free →Asana-Specific Troubleshooting Steps
For Loading Issues
- Hard refresh: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
- Clear browser cache: Settings → Privacy → Clear browsing data
- Disable browser extensions (especially ad blockers)
- Try Chrome if using Firefox or vice versa
- Check if corporate VPN or firewall is blocking app.asana.com
For Integration Failures (Zapier, Slack, Salesforce)
- Check status.asana.com for the "Integrations" section specifically
- Verify your Asana API token hasn't expired (Settings → Apps → Personal access tokens)
- Test the integration's own status page (status.zapier.com, status.slack.com)
- Re-authorize the integration — OAuth tokens occasionally need refreshing
For Slow Performance (Not Full Outage)
Asana performance degrades before full outages. If tasks are taking 5+ seconds to load, check status.asana.com for "Degraded Performance" notices. Switching to the Asana desktop app often performs better than the browser version during degraded periods.
What To Do During an Asana Outage
Immediate Workarounds:
- Use Asana's mobile app — it often keeps working when the web app is degraded
- Switch to email or Slack for urgent task coordination
- Export tasks to CSV before the outage worsens (Account Settings → Export Data)
- Use Asana's offline mode in the desktop app for read access to cached tasks
For Teams with Automated Workflows:
- Pause Zapier/Make workflows that write to Asana to prevent error floods
- Notify stakeholders of delayed automation runs
- Queue time-sensitive tasks in a shared doc for re-entry post-incident
Frequently Asked Questions
Is Asana down for everyone or just me?
Check status.asana.com — if there's an active incident, it's platform-wide. If the status page shows "Operational," the issue is likely local: your browser cache, network, or corporate firewall. Try incognito mode and mobile data to isolate.
Why does Asana keep spinning and not loading tasks?
Infinite loading in Asana is often a browser cache issue. Hard refresh (Ctrl+Shift+R), clear cache, or try a different browser. If the issue persists across browsers, check status.asana.com for database performance degradation.
My Asana notifications stopped working — is Asana down?
Notification delivery issues can occur independently of the main app. Check the "Notifications" section on status.asana.com. Also verify your notification settings in Asana (Profile → Notifications) haven't changed.
How do I get notified when Asana has an outage?
Subscribe to alerts at status.asana.com (click "Subscribe to Updates"). For automated monitoring of your Asana API integrations, use API Status Check or Better Stack to get instant alerts when Asana API response times degrade.
Secure your team's Asana access
Asana API tokens and service account credentials need secure storage. 1Password Teams manages credentials for your entire organization.
Try 1Password Free →Alert Pro
14-day free trialStop checking — get alerted instantly
Next time Asana goes down, you'll know in under 60 seconds — not when your users start complaining.
- Email alerts for Asana + 9 more APIs
- $0 due today for trial
- Cancel anytime — $9/mo after trial