BlogIs Bitbucket Down?

Is Bitbucket Down Right Now?

Git push failing, Pipelines stuck in queue, webhooks not triggering — Bitbucket issues block your entire development workflow. This guide separates Bitbucket platform outages from authentication, SSH, and configuration issues.

Last updated: April 30, 20266 min read
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Check Bitbucket Status Now

Bitbucket uses the Atlassian status page — find the Bitbucket and Bitbucket Pipelines rows specifically:

Bitbucket Service Components

Bitbucket Cloud separates git hosting from Pipelines and webhooks. A Pipelines incident doesn't mean your repository is inaccessible — identify the specific component affecting your workflow.

Git Operations (SSH/HTTPS)Core

Clone, push, pull via SSH and HTTPS protocols

Bitbucket PipelinesCI/CD

Cloud CI/CD pipeline execution

Pull RequestsCollaboration

Code review, merge operations, diff rendering

WebhooksIntegration

Event delivery to external systems

Repository APIAPI

REST API for repo management and automation

Workspace & Project ManagementAdmin

Team access control, workspace settings

Bitbucket Cloud AppUI

Web UI for repository browsing and review

Self-Hosted RunnersRunners

Custom compute for Pipelines execution

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Diagnostic Playbook

Work through these steps to isolate whether the problem is Bitbucket's platform, your SSH credentials, or your Pipelines configuration.

1

Check bitbucket.status.atlassian.com

Find the Bitbucket and Bitbucket Pipelines rows specifically — Atlassian hosts multiple products on this page. Subscribe to status updates to get alerts.

Bitbucket Status Page
2

Test SSH authentication

Run: `ssh -T git@bitbucket.org`. Expected response: "authenticated as [username]". If it fails with "Permission denied (publickey)", your SSH key isn't configured — go to Bitbucket → Personal Settings → SSH Keys and add your public key.

3

Test HTTPS auth with App Password

Run: `git clone https://your-username@bitbucket.org/workspace/repo.git`. When prompted for password, use an App Password (not your account password). Generate App Passwords at Bitbucket → Personal Settings → App Passwords with "Repositories: Write" permission.

4

Check Pipelines YAML validity

A broken bitbucket-pipelines.yml silently blocks all pipelines. Validate your YAML at yaml.org/spec or use the Bitbucket YAML Validator in your repository settings. Check indentation carefully — YAML is whitespace-sensitive.

5

Check webhook delivery history

Go to Repository settings → Webhooks → click on your webhook → Recent deliveries. Look for failed deliveries (non-2xx status codes). Click on a failed delivery to see the full request/response for debugging.

Common Bitbucket Error Messages

ErrorPermission denied (publickey)
CauseSSH key not configured or wrong key
FixRun `ssh-add ~/.ssh/your_key`; verify key added to Bitbucket → SSH Keys
ErrorRepository not found or you do not have permission
CauseWrong URL, wrong account, or access revoked
FixVerify repo URL format: `git@bitbucket.org:workspace/repo.git`; check workspace membership
ErrorRejected: non-fast-forward update
CauseRemote has commits not in local branch
FixRun `git pull --rebase` before pushing; coordinate with team on branch strategy
ErrorPush limit exceeded
Cause2 GB push size limit reached
FixUse `git filter-repo` to remove large files from history; consider Git LFS for binary assets
Errorpipeline: Invalid image name
CauseDocker image in bitbucket-pipelines.yml doesn't exist
FixVerify the `image:` field references a valid, accessible Docker Hub image tag

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Frequently Asked Questions

Is Bitbucket down right now?

Check the official Atlassian status page at bitbucket.status.atlassian.com. Bitbucket shares the Atlassian status page with Jira, Confluence, and Trello — but each product has its own status row. Look specifically for "Bitbucket" and "Bitbucket Pipelines" health. If the status page shows green but operations are failing, the issue is likely authentication (SSH key or App Password), workspace permissions, or a network proxy blocking git over SSH.

Why is my Bitbucket push or clone failing?

Bitbucket git operation failures: (1) Bitbucket outage — check bitbucket.status.atlassian.com. (2) SSH key not configured or expired — run `ssh -T git@bitbucket.org` to test SSH auth; a "You can use git" response confirms your key works. (3) App Password expired — if using HTTPS, App Passwords expire; generate a new one in Bitbucket → Personal Settings → App passwords. (4) Repository permissions — verify you have write access to the repository (Settings → User and group access). (5) Large push size limit — Bitbucket Cloud enforces a 2 GB push size limit; split large commits or use git filter-repo to remove large files.

Why are Bitbucket Pipelines stuck in queue?

Bitbucket Pipelines queue issues: (1) Bitbucket Pipelines service degraded — check bitbucket.status.atlassian.com for Pipelines-specific incidents. (2) Concurrent pipeline limit reached — free plans allow 5 parallel steps, Standard/Premium allow more; queued pipelines wait for a slot. Check workspace settings → Plan → Parallel steps. (3) YAML syntax error — a broken bitbucket-pipelines.yml prevents pipeline creation; validate YAML at yaml.org/spec. (4) Custom runner offline — if using self-hosted runners, verify the runner service is running and registered. (5) Step timeout — individual steps default to 120 minutes; a hung step blocks the slot.

Why are Bitbucket webhooks not firing?

Bitbucket webhook delivery failures: (1) Webhook endpoint unreachable — Bitbucket must be able to reach your webhook URL; verify it's publicly accessible. (2) SSL certificate issue — Bitbucket rejects webhook delivery to HTTPS endpoints with invalid or self-signed certificates. (3) Webhook event not selected — go to Repository settings → Webhooks → edit webhook and verify the correct trigger events (Push, Pull Request, etc.) are checked. (4) Delivery failure log — check Repository settings → Webhooks → your webhook → Recent deliveries. Failed deliveries show HTTP status codes and response bodies. (5) Bitbucket Webhooks service degraded — check the status page for webhook-specific issues.

How do I get notified when Bitbucket is down?

Monitor Bitbucket availability with multiple channels: (1) Subscribe to bitbucket.status.atlassian.com email/SMS alerts. (2) Use Better Stack to monitor Bitbucket's git endpoint (bitbucket.org) from multiple regions — get an alert before your team discovers the outage from a failed CI build. (3) Set up a synthetic health check that clones a small test repository every 5 minutes and alerts on failure. (4) Atlassian also offers a public API to query component status programmatically.

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