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Blog/Is Confluence Down?

Is Confluence Down? How to Check Atlassian Confluence Status Right Now

Confluence is the documentation and wiki backbone for hundreds of thousands of engineering and product teams. When Confluence goes down, sprint planning, architecture docs, and runbooks all become inaccessible at once. Here's how to quickly determine what's affected and what to do.

โšก Quick Confluence Status Check

How to Check if Confluence is Down

1. status.atlassian.com (Official)

Atlassian's status page shows real-time health for Confluence Cloud, Jira Software, Bitbucket Cloud, Atlassian Access, and Trello. Filter by region to see if a specific data center is affected. Subscribe to email/SMS/webhook alerts for Confluence specifically.

2. APIStatusCheck

APIStatusCheck monitors Confluence and the broader Atlassian suite for real-time outage detection.

3. Check Your Login Path

Try logging in at id.atlassian.com directly. If that page loads but your Confluence URL doesn't, the issue is with Confluence specifically rather than Atlassian's identity service. If id.atlassian.com is also down, it's an Atlassian Access (SSO) outage.

4. Atlassian REST API Test

Test Confluence Cloud API: curl https://your-domain.atlassian.net/wiki/rest/api/space --user email:api_token. A 200 response confirms the API is functional even if the UI has issues.

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Confluence and Atlassian Services That Commonly Go Down

Confluence Cloud (Pages)

Wiki pages inaccessible, edits don't save, macros fail

Atlassian Access (Login)

Users can't log in, SSO fails for all Atlassian products

Confluence Search

Full-text search returns no results or times out

Jira Integration

Jira tickets linked from Confluence pages show as broken

Confluence API

CI/CD pipelines writing to Confluence pages fail

Confluence Attachments

File uploads fail, existing attachments can't be downloaded

What to Do When Confluence is Down

1

Check if it's Cloud or your instance

Cloud users: check status.atlassian.com. Data Center/Server users: check your application server logs, database connectivity, and disk space โ€” Atlassian Cloud status doesn't apply to self-hosted instances.

2

Share the status page link with your team

Post the status.atlassian.com link in Slack/Teams immediately. This prevents engineers from spending time troubleshooting what is a platform-level issue.

3

Use cached pages if available

Browser-cached versions of critical runbooks and architecture diagrams may still be accessible. Check your browser history for recently visited Confluence pages and use cached versions.

4

Fall back to a shared doc alternative

For critical documentation needs during extended outages, use Google Docs or Notion as a temporary alternative. Export critical pages as PDFs in advance as a contingency plan.

5

Subscribe to Atlassian status alerts

From status.atlassian.com, subscribe to email notifications filtered to "Confluence Cloud" only to get alerted for future incidents without noise from other Atlassian products.

Frequently Asked Questions

How do I check if Confluence is down right now?

Check status.atlassian.com for official Atlassian status. APIStatusCheck provides a consolidated real-time view. For self-hosted Confluence Data Center, check your own server infrastructure.

Why can't I log into Confluence?

Check status.atlassian.com for Atlassian Access status (the login service). Also check your identity provider (Okta, Azure AD) if SSO is configured. Try id.atlassian.com directly to isolate the issue.

Is Confluence Cloud down or my Data Center instance?

Cloud outages show on status.atlassian.com. Data Center/Server instances are self-managed โ€” their status is unrelated to Atlassian Cloud incidents.

How often does Confluence Cloud go down?

Minor incidents (slow page loads, search degradation) happen 1-2 times per month. Full outages are infrequent. Atlassian targets 99.9% uptime for Confluence Cloud.

Related Status Pages

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๐ŸŒ Can't Access Confluence?

If Confluence is working for others but not for you, it might be an ISP or regional issue. A VPN can help bypass network-level blocks and routing problems.

๐Ÿ”’

Troubleshoot with a VPN

Connect from a different region to test if the issue is local to your network. Also protects your connection on public Wi-Fi.

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๐Ÿ”‘

Secure Your Confluence Account

Service outages are a common time for phishing attacks. Use a password manager to keep unique, strong passwords for every account.

Try NordPass โ€” Free Password Manager
Quick ISP test: Try accessing Confluence on mobile data (Wi-Fi off). If it works, the issue is with your ISP or local network.

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