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Jira Status Monitor

Jira Status: Is Jira Down Right Now?

Use this Jira status guide to confirm outages fast, troubleshoot board loading or ticket creation issues, and get real-time monitoring for the moment Jira goes down.

Quick Jira Status Checklist

  • 1. Check official status updates.
  • 2. Confirm with community reports.
  • 3. Verify with independent monitoring.
  • 4. Try a second device or network.
Looking for live data? Visit /api/jira.

Check Atlassian's official status page

Atlassian posts incident updates, maintenance notices, and service alerts at jira-software.status.atlassian.com for all Jira products.

Atlassian Status Page

Look for community reports

Crowd-sourced signals can confirm widespread board loading failures, ticket creation errors, or search issues across Cloud and Data Center.

Downdetector reports

Verify with independent monitoring

Use API Status Check for third-party monitoring that verifies real endpoints and tracks historical incidents.

Jira on API Status Check

Common Jira Issues During Outages

Boards not loading or showing blank

Scrum or Kanban boards may fail to load, display 'No issues found' incorrectly, or show infinite spinners when Jira's backend is degraded.

Unable to create or edit tickets

Issue creation or editing may fail with 'Something went wrong' errors, or changes may not save when Jira's database is experiencing problems.

Search not returning results

JQL queries may return no results, timeout, or show stale data when Jira's indexing or search infrastructure is down.

Webhooks not firing or delayed

Integrations relying on Jira webhooks may miss events, receive delayed notifications, or see webhook delivery failures during outages.

Troubleshooting Steps Before You Assume Jira Is Down

  1. 1

    Hard refresh the browser

    Press Cmd+Shift+R (Mac) or Ctrl+Shift+R (Windows) to force refresh. Cached scripts can cause board loading issues.

  2. 2

    Clear Jira app cache

    In browser: clear Jira cookies and cached data. For mobile app: clear app cache in settings, then log back in.

  3. 3

    Try switching between board views

    If Scrum board isn't loading, try Kanban view or the Backlog. Different views use different rendering paths that may remain functional.

  4. 4

    Check Atlassian Cloud vs Data Center

    If you use Jira Cloud, check status.atlassian.com. For Data Center/Server, verify your internal infrastructure health separately.

  5. 5

    Test Jira API directly

    Use tools like Postman or curl to query Jira REST API directly. If API works but UI doesn't, the issue is frontend-specific.

Real-Time Jira Monitoring

API Status Check tracks Jira status with independent monitoring, uptime stats, and incident history so you can confirm outages quickly.

  • Independent Jira status checks

    API Status Check performs independent monitoring so you can verify Jira status even if Atlassian's official updates are delayed.

  • Incident history and uptime data

    Review recent incidents, response times, and reliability trends to understand Jira's platform stability for your team.

  • Real-time alerts and integrations

    Get notified with email alerts, RSS feeds, and webhooks when Jira experiences a new incident or search/board failure.

Alternative Solutions During Jira Outages

Use Jira mobile app

If the web interface is slow or down, the Jira mobile app may still be functional for viewing tickets and updating statuses.

Access via Jira API or CLI

Developers can use Jira CLI tools or direct REST API calls to create, update, or query issues when the web UI is unavailable.

Document changes locally

If ticket updates aren't saving, document changes in a shared doc and apply them once Jira recovers to avoid lost work.

Monitor recovery via API Status Check

Set up alerts to get notified the moment Jira recovers from an outage and board loading or ticket creation is restored.

Get notified when Jira is back up

No account needed. We will email you once and thats it.

Jira Status FAQ

Is Jira down right now?

Check jira-software.status.atlassian.com and API Status Check for independent monitoring. If both show issues, Jira is likely down for many users.

Why won't my Jira board load?

Board loading failures during widespread reports indicate backend issues. Try refreshing, switching views, or waiting for Atlassian to resolve the incident.

Why can't I create Jira tickets?

Ticket creation failures often occur during database or API outages. Wait a few minutes and retry, or document your issue for later creation.

Are Jira Cloud and Data Center separate?

Yes, Jira Cloud (hosted by Atlassian) and Data Center (self-hosted) are separate. Cloud outages don't affect Data Center and vice versa.

Why are Jira webhooks not firing?

Webhook delays or failures indicate event processing issues. Check status.atlassian.com for webhook-specific incidents and implement retry logic.

How can I get Jira outage alerts?

Subscribe to alerts on API Status Check to receive real-time notifications when Jira has an incident or board loading issue.