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Blog/Is Jira Down?

Is Jira Down? How to Check Jira Status Right Now

Jira is the backbone of sprint planning and issue tracking for engineering teams worldwide. When Jira goes down, standups stall, sprint boards go dark, and teams lose visibility on in-flight work. Here's how to quickly check Jira's status and keep your team moving during an outage.

โšก Quick Jira Status Check

How to Check if Jira is Down

1. status.atlassian.com (Official)

Atlassian's official status page covers Jira Software, Jira Service Management, Confluence, Bitbucket, Atlassian Access, and the Atlassian Marketplace. Subscribe for email or webhook notifications directly from the page.

2. APIStatusCheck

APIStatusCheck monitors Jira with continuous real-time health checks โ€” useful for getting a quick status read without navigating to the Atlassian status page.

3. Check Atlassian Community

The Atlassian Community forums often surface Jira issues within minutes. Search for current issues or check the "Atlassian Cloud Status" section for real-time discussion from affected teams.

4. Test the Jira REST API

Run curl https://your-domain.atlassian.net/rest/api/3/serverInfo to test API connectivity. A 503 or timeout confirms a platform issue vs. a login/browser problem.

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Jira and Atlassian Services That Commonly Go Down

Jira Software

Sprint boards, backlogs, and issue tracking unavailable

Atlassian ID (SSO)

Login fails across all Atlassian products

Jira Service Management

Customer support portal and tickets inaccessible

Confluence

Documentation and wiki unavailable alongside Jira

Bitbucket

Code hosting and PR reviews blocked

Atlassian Marketplace

Plugin loading and app installs fail

What to Do When Jira is Down

1

Run the standup from memory

Good engineering teams know what each other is working on. If Jira is down for a 30-minute standup, run it verbally. You shouldn't need a tool to remember your current task.

2

Work from your local notes

Engineers typically have tickets open in their browser. Take a screenshot of your current sprint board if you need to reference it. Modern dev teams keep local TODOs anyway.

3

Switch to Slack/Teams for coordination

Create a temporary thread in Slack or Teams: "Jira is down โ€” post your current task and blockers here." This maintains visibility during the outage.

4

Continue coding โ€” don't wait

Jira being down doesn't stop development. Continue coding your current task. Update Jira with comments, status changes, and new tickets when it recovers.

5

Set up automated monitoring

Use APIStatusCheck or Better Stack to monitor Jira availability. Get alerted via Slack before your team even notices the outage.

Frequently Asked Questions

How do I check if Jira is down right now?

Check status.atlassian.com for official status across all Atlassian products. Twitter search "Jira down" surfaces real-time engineer reports. APIStatusCheck provides a quick consolidated view.

Does a Jira outage affect Confluence and Bitbucket too?

Sometimes. Atlassian ID (SSO) failures affect all products. Individual service outages can be product-specific. Check status.atlassian.com which reports per-product status.

How often does Jira go down?

Degraded performance incidents several times per year. Full outages are rarer โ€” roughly 2-4 multi-hour events per year. Atlassian ID incidents are the most disruptive, affecting all Atlassian products.

What is Atlassian's SLA for Jira Cloud?

99.9% monthly uptime for paid plans, 99.95% for Premium/Enterprise. Misses result in service credits. Check your contract for specific terms and credit calculation.

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Related Status Pages

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๐ŸŒ Can't Access Jira?

If Jira is working for others but not for you, it might be an ISP or regional issue. A VPN can help bypass network-level blocks and routing problems.

๐Ÿ”’

Troubleshoot with a VPN

Connect from a different region to test if the issue is local to your network. Also protects your connection on public Wi-Fi.

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๐Ÿ”‘

Secure Your Jira Account

Service outages are a common time for phishing attacks. Use a password manager to keep unique, strong passwords for every account.

Try NordPass โ€” Free Password Manager
Quick ISP test: Try accessing Jira on mobile data (Wi-Fi off). If it works, the issue is with your ISP or local network.

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