Is HubSpot Down? Complete Status Check Guide + Quick Fixes

HubSpot stuck loading?
Can't log in or access the CRM?
Workflows, emails, or forms failing?

TL;DR: If you think HubSpot is down, check the official HubSpot status page and a live monitor first.
If both say operational, the issue is likely local (browser, network, permissions, or integrations).
This guide shows quick checks, fixes, and when to worry if HubSpot is not working.

Quick Check: Is HubSpot Actually Down?

Don't assume it's HubSpot.
Most reports of "HubSpot down" are caused by browser cache, blocked cookies, VPNs, or account permission changes.

60-second triage

1. Open HubSpot in an incognito/private window.
2. Check the official status page.
3. Try a different device or network (mobile hotspot).
4. Confirm if the issue is global or just one portal/user.

Fast scope check

If only one user is affected:

• Likely permissions, cookies, extensions, or device-specific cache.

If one portal is affected:

• Check portal-level settings, API limits, or billing status.

If multiple portals are affected:

• Higher chance of a HubSpot outage or regional issue.

Quick decision tree

Status page operational + only you affected → Local issue
Status page operational + whole team affected → Org/account issue
Status page degraded + many reports → HubSpot incident likely

Keywords people search

• "HubSpot down"
• "HubSpot status"
• "HubSpot not working"
• "is HubSpot down today"

Official Sources

HubSpot Status Page (Primary)

HubSpot Status:
🔗 status.hubspot.com

What to look for:

• ✅ All Systems Operational
• ⚠️ Partial Service Disruption
• 🔴 Major Service Outage

Common components listed:

• HubSpot CRM
• Marketing Hub (email, automation)
• Sales Hub (pipelines, quotes)
• Service Hub (tickets, inbox)
• CMS Hub (hosting, pages)
• API & Integrations

API Status Check (Independent Monitor)

Live monitoring:
🔗 apistatuscheck.com/api/hubspot

Why it helps:

• Independent uptime checks every few minutes
• Historical uptime trends
• Alerting to Slack/Discord/email
• Confirms if it's a platform issue vs. your account

Live "Is HubSpot Down" page

🔗 apistatuscheck.com/is-hubspot-down

Use it to:

• View real-time outage status
• Compare reports over time
• Share a simple link with your team

Status notifications

Subscribe to updates:

• Email or SMS updates from the status page
• RSS feeds for incident changes
• Follow official HubSpot social updates

Tip: If you manage critical automations, subscribe so you know immediately when HubSpot status changes.

Third-party tools

DownDetector

🔗 downdetector.com/status/hubspot

Why use it:

• Crowd-sourced outage spikes
• Regional heatmaps
• Time-based report graphs

IsItDownRightNow

🔗 isitdownrightnow.com/hubspot.com.html

Why it helps:

• Quick availability checks
• Simple uptime history chart

Twitter/X search

🔗 Search "HubSpot down" on Twitter/X

Why it helps:

• Users report outages faster than official updates
• See if others in your region are affected
• HubSpot support sometimes replies publicly

Pro tip: If you see a sudden spike in "HubSpot not working" posts, the issue is likely real.

Community + forums

• HubSpot Community threads
• Relevant subreddits (CRM, marketing ops)
• Dev forums for API and webhook issues

Note: Third-party tools can show false positives during local ISP issues.
Always confirm with the official status page.

Common Issues

Issue: Can't log in to HubSpot

Symptoms:

• Login page loops or times out
• "Invalid login" despite correct password
• SSO login fails

Likely causes:

• Cookies or third-party cookies blocked
• SSO provider outage
• Browser extension interference
• Account lock or security challenge

What to check:

• Try incognito mode
• Disable ad blockers
• Clear HubSpot cookies
• Test on a different browser

Issue: CRM records won't load

Symptoms:

• Contacts, companies, or deals are blank
• Record timelines spin endlessly
• Filters don't apply

Likely causes:

• Cached data corruption
• API or backend service degradation
• Permission changes for the user

What to check:

• Check status page for CRM component
• Try a different user account
• Refresh the browser cache

Issue: Emails not sending or delayed

Symptoms:

• Marketing emails stuck in "processing"
• Transactional email delays
• Workflow email steps paused

Likely causes:

• Email service incident
• Sending limits or rate limits
• DNS/SPF/DMARC changes

What to check:

• Status page for Marketing Email component
• Recent account limit warnings
• Domain authentication status

Issue: Forms not submitting

Symptoms:

• Form submit button spins
• Submission errors on landing pages
• Submissions missing from CRM

Likely causes:

• Browser script blocked (ad blockers)
• CDN or CMS outage
• Embed script cached incorrectly

What to check:

• Test on a clean browser profile
• Check CMS status component
• Verify tracking script loads

Issue: Workflows not running

Symptoms:

• Automation delayed or paused
• Enrollment stuck or incomplete
• Actions missing in logs

Likely causes:

• Workflow engine incident
• Account limit thresholds
• Integration errors (webhooks)

What to check:

• Workflow settings and logs
• Check for paused workflows
• Review integration error logs

Issue: Integrations failing

Symptoms:

• App marketplace integrations disconnected
• Webhooks failing or timing out
• API calls returning 5xx

Likely causes:

• API service incident
• Token expired or permissions changed
• Rate limits exceeded

What to check:

• Status page for API component
• Re-authenticate integrations
• Review API response headers

Issue: CMS pages slow or down

Symptoms:

• Landing pages time out
• Page editor won't load
• Images or assets missing

Likely causes:

• CMS or CDN degradation
• Large asset sizes or script errors
• DNS changes or SSL issues

What to check:

• Status page for CMS Hub
• Test your page in a private window
• Validate DNS and SSL changes

Issue: Notifications not arriving

Symptoms:

• In-app notifications missing
• Email notifications delayed
• Mobile push alerts not delivered

Likely causes:

• Notification service backlog
• User preferences changed
• Mobile device OS restrictions

What to check:

• Notification settings in HubSpot
• Mobile app permissions
• Status page components

Issue: Reports and dashboards not updating

Symptoms:

• Analytics charts show old data
• Dashboards stuck on yesterday
• Filters return incomplete data

Likely causes:

• Reporting pipeline delay
• Large data backfill running
• Browser cache holding stale data

What to check:

• Refresh and compare with a new browser session
• Check status for reporting/analytics components
• Verify date range and time zone

Issue: Meetings links and calendars not syncing

Symptoms:

• Meeting links fail to load
• Calendar sync shows errors
• Availability times missing

Likely causes:

• Calendar integration token expired
• OAuth permissions changed
• Provider outage (Google/Microsoft)

What to check:

• Reconnect calendar integration
• Verify connected account permissions
• Test with a new meeting link

Issue: Chatflows or live chat not loading

Symptoms:

• Chat widget missing on pages
• Chat panel loads then disappears
• Messages fail to send

Likely causes:

• Script blocked by ad blockers
• CMS or tracking code error
• Chatflow settings disabled

What to check:

• Ensure tracking code is present on the page
• Disable ad blockers and retest
• Verify chatflow targeting rules

Issue: Mobile app out of sync

Symptoms:

• Deals or tickets missing on mobile
• App shows outdated data
• Push notifications delayed

Likely causes:

• Background sync disabled
• Mobile OS power saving mode
• App version outdated

What to check:

• Update the HubSpot mobile app
• Enable background app refresh
• Log out and back in

Quick Fixes

Fix #1: Try a clean browser session

Why it works: Clears stale cookies and cached scripts.

Steps:

1. Open an incognito/private window
2. Log in to HubSpot
3. Test the problem page or action

If it works:

• Clear HubSpot cookies in your main browser
• Disable conflicting extensions

Fix #3: Disable extensions and blockers

Common culprits:

• Ad blockers
• Privacy extensions
• Script blockers
• Password managers (SSO conflicts)

Test:

• Disable all extensions
• Re-enable one at a time to identify the issue

---

Fix #4: Update your browser

Outdated browsers break HubSpot UI.

Do this:

• Update Chrome/Edge/Firefox/Safari to the latest version
• Restart the browser after update

---

Fix #5: Test another network

Why: Corporate networks can block HubSpot scripts.

Try:

• Mobile hotspot
• Home WiFi
• Guest network

If it works on another network:

• Ask IT to allowlist HubSpot domains
• Check firewall or proxy rules

---

Fix #6: Check third-party cookies

HubSpot relies on cookies for authentication and tracking.

Steps:

1. Allow third-party cookies for HubSpot domains
2. Disable strict tracking prevention temporarily
3. Retry login or form submission

---

Fix #7: Verify permissions and roles

If only one user is affected:

• Check CRM record permissions
• Verify access to Marketing or CMS tools
• Confirm seat assignments

---

Fix #8: Reduce automation load

If workflows are lagging:

• Pause non-critical workflows
• Stagger enrollments
• Limit large batch changes during incidents

---

Fix #9: Reconnect integrations

If integrations fail:

• Re-authenticate the app
• Rotate API tokens if expired
• Review API rate limits

---

Fix #10: Flush DNS (last resort)

Windows:

ipconfig /flushdns

Mac:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Why: Clears stale DNS records that can break access to HubSpot.

---

Fix #11: Check HubSpot system status for your portal

Some issues only impact specific regions or services.
If the status page shows a partial outage, wait for updates.

---

Fix #12: Contact HubSpot support

If you're on a paid plan:

• Open a support ticket
• Provide portal ID and timestamps
• Attach screenshots and error logs

---

Fix #13: Check account limits and billing

Why: Hitting limits can make HubSpot feel "down" even when it isn't.

Verify:

• Marketing email send limits
• API call limits
• User seat availability
• Billing status and trial expiration

---

Fix #14: Reinstall or refresh the tracking code

Best for: Missing page views, forms, or chatflows.

Steps:

1. Verify your tracking code in HubSpot settings
2. Confirm it's installed on all relevant pages
3. Clear site cache if you use a CMS or CDN

---

Fix #15: Check time zone and locale settings

Why: Reporting and workflows can look broken when time zones shift.

Do this:

• Confirm portal time zone in settings
• Check user time zones
• Re-test workflow triggers

---

Fix #16: Clear local storage (advanced)

Why: Corrupted local storage can break HubSpot UI components.

Chrome/Edge:

1. Open DevTools (F12)
2. Application → Storage → Clear site data
3. Refresh HubSpot

History of outages

Where to find incident history

HubSpot incident history is listed on:
status.hubspot.com

What to check:

• Time of incident start and resolution
• Affected components (CRM, Email, CMS)
• Root cause summaries (if published)

How to interpret incident history

• Short incident durations often indicate quick mitigations.
• Repeated incidents in the same component may indicate systemic risk.
• Scheduled maintenance is usually listed ahead of time.

Typical causes of HubSpot outages

• Cloud infrastructure degradation
• Authentication service failures
• CDN or DNS issues
• Deployment bugs in CRM or marketing tools
• Third-party integration failures

What to document internally

• Exact time you saw issues
• Services impacted (email, CRM, CMS, API)
• Number of users affected
• Steps you took to mitigate

When to worry

Signs it's a real outage

• Official status page shows degradation
• Multiple users in different networks affected
• Third-party tools show a report spike
• Errors persist across devices and browsers

Signs it's local

• Only one user affected
• Only one browser affected
• Works on mobile hotspot
• Incognito works but normal browser fails

Escalation checklist

1. Capture timestamps and screenshots
2. Confirm with another user in your portal
3. Check HubSpot status and monitors
4. Notify stakeholders if CRM or email is impacted
5. Open a support ticket with clear details

Business impact thresholds

• < 15 minutes: Monitor, do local fixes
• 15–60 minutes: Alert your team, pause launches
• > 60 minutes: Trigger incident response, switch to backup workflows

FAQ

Is HubSpot down right now?

Check the official status page at status.hubspot.com and compare it with live monitoring at apistatuscheck.com/api/hubspot.

Is HubSpot down today for everyone?

If your entire team can't access HubSpot across devices and networks, and the status page shows an incident, it's likely a platform outage.

Why is HubSpot not working for me but works for others?

This usually indicates a local issue like browser cache, blocked cookies, VPN, or user permissions.

How do I check HubSpot status quickly?

Open status.hubspot.com and the live status page at apistatuscheck.com/is-hubspot-down.

What should I do if HubSpot is slow?

Try a clean browser session, disable extensions, and test on a different network.
If slowness persists across the team, monitor the official HubSpot status page.

Why are HubSpot emails delayed?

Delays can happen during email service incidents, high sending volume, or account limit thresholds.
Check the Marketing Email component on the status page.

Are HubSpot forms down?

If forms don't submit or submissions are missing, check the CMS/Forms components on the status page and test in an incognito window.

Can HubSpot integrations fail during outages?

Yes. API incidents and rate limits can cause integrations to disconnect or webhooks to fail.

Is there a HubSpot outage history?

Yes. The incident history is listed at status.hubspot.com under past incidents and maintenance events.

How can I monitor HubSpot automatically?

Use apistatuscheck.com/api/hubspot to get uptime monitoring and alerts.

What is the fastest workaround if HubSpot is down?

Pause critical automations, export essential data if available, and use backup tools or spreadsheets until service is restored.

Does HubSpot have regional outages?

It can. A regional issue may affect only certain data centers or services.
Use third-party tools to confirm regional impact.