Miro is the world's most popular online collaborative whiteboard, used by over 60 million people at companies like Netflix, Twitter, and Spotify. When Miro goes down during a product design session, sprint retrospective, or customer workshop, it's not just inconvenient โ it can derail critical meetings and lose hours of collaborative work. Knowing how to verify an outage quickly and switch to alternatives can save your session.
How to Check if Miro is Down (4 Methods)
1. Check the Official Miro Status Page
Miro maintains a real-time status dashboard at status.miro.com. It shows operational status for:
- Miro App (web and desktop)
- Real-time Collaboration
- Board Loading and Syncing
- Miro API
- Authentication
Subscribe to incident updates via email or RSS to get notified the moment an outage is declared.
2. Test Miro API Connectivity
If you use the Miro API for integrations, test connectivity directly:
curl -s -o /dev/null -w "%{http_code}" \
-H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
https://api.miro.com/v2/boards
# Returns 200 if API is healthy, 5xx if down3. Check DownDetector
DownDetector shows user-reported outage spikes in real time. If you see a spike in Miro reports from across multiple regions, that confirms a global outage vs. a local network or browser issue.
๐ก Monitor Miro uptime every 30 seconds โ get alerted in under a minute
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4. Is It Just You? Quick Isolation Steps
Before concluding Miro is globally down, rule out local issues:
- Try accessing Miro from a different browser (Chrome vs. Firefox vs. Safari)
- Clear browser cache and cookies for miro.com
- Try the Miro desktop app if you use the web version, or vice versa
- Test on mobile (iOS/Android app)
- Check if your company VPN is blocking Miro domains
- Try from a different network (mobile hotspot vs. office WiFi)
Monitor your Miro API integrations automatically
Better Stack monitors your Miro API integrations every minute and pages you the moment they degrade โ so your team knows before the all-hands meeting discovers it.
Try Better Stack Free โWhy Does Miro Go Down? Common Causes
- WebSocket Infrastructure Failures: Miro's real-time collaboration engine uses persistent WebSocket connections. When the WebSocket layer fails, live cursors and comments stop working even if boards appear to load.
- CDN Asset Delivery Issues: Board thumbnails, images, and SVG assets are served via CDN. CDN failures cause boards to appear blank or partially loaded.
- Authentication Service Problems: Single sign-on (SSO) and OAuth issues prevent users from logging in โ the board infrastructure may be fine, but access is blocked.
- Large Board Performance: Boards with 1,000+ objects can exceed browser memory limits, causing crashes that look like outages but are client-side. This is especially common in design retrospectives.
- AWS Infrastructure Disruptions: Miro runs on AWS. Multi-AZ failures in key regions can cascade into Miro downtime.
What to Do When Miro Is Down
If Miro goes down during a meeting:
- Immediately switch to FigJam (Figma's whiteboard โ usually accessible via existing Figma accounts)
- Use a shared Google Slide deck as an emergency whiteboard โ everyone already has it
- For sticky note exercises, Mural or Stormboard are reliable alternatives
- Record any ideas verbally in a shared Google Doc so nothing is lost
For Design Teams and Facilitators:
- Export critical Miro boards to PDF before workshops โ available even during outages
- Keep a backup template in FigJam for recurring workshop formats
- Set up Alert Pro to notify your Slack channel the moment Miro degrades
- Build your workshop agendas so early activities don't require Miro (buy time for recovery)
Miro Alternatives for When It's Down
| Alternative | Best For | Free Tier |
|---|---|---|
| FigJam | Design teams already using Figma | Yes (3 boards) |
| Lucidspark | Enterprise brainstorming + voting | Yes (limited) |
| Mural | Facilitation + agile workshops | Yes (trial) |
| Google Slides | Universal emergency backup | Always free |
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Monitoring Miro API for Product Teams
Product and engineering teams that embed Miro boards into internal tools or use the Miro API for automation should monitor the API endpoint independently from the web app. The Miro API can degrade or return errors while the web app remains functional โ and vice versa.
Set up monitoring for https://api.miro.com/v2/ with a 30-second check interval and route alerts to your team's Slack channel or PagerDuty rotation.
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