Is Pinterest Down? How to Check Pinterest Status for Users & Creators

by API Status Check Team

Is Pinterest Down? How to Check Pinterest Status for Users & Creators

Quick Answer: To check if Pinterest is down right now, visit apistatuscheck.com/api/pinterest for real-time Pinterest service monitoring, or check the official Pinterest status page. If you're experiencing issues with Pinterest (pins not loading, can't save content, feed not refreshing, search errors, or boards not displaying), verify your internet connection, clear your browser cache, check for app updates, and confirm whether it's a widespread outage or an issue specific to your account.

How to Check if Pinterest is Down

When you can't save pins or your feed won't load, the first question is: "Is Pinterest down, or is it just me?" Here's how to find out immediately:

1. Use API Status Check for Real-Time Pinterest Monitoring

API Status Check provides real-time monitoring of Pinterest's services and gives you instant visibility into whether Pinterest is experiencing widespread issues. You get:

  • Real-time uptime status for Pinterest's web, mobile, and API platforms
  • Instant outage notifications via email, Slack, or webhook
  • Historical uptime data to see if Pinterest has been experiencing recurring issues
  • Outage detection faster than social media — know about problems before Twitter explodes

The platform monitors Pinterest's critical endpoints and services continuously, detecting issues within seconds of them occurring.

2. Check Pinterest's Official Status Page

Pinterest maintains internal systems to monitor service health, though they don't always have a public-facing status page as prominent as other platforms. When major outages occur, Pinterest typically communicates through:

  • @Pinterest Twitter/X account — Official announcements about service issues
  • Pinterest Help Center — Status updates and known issues
  • In-app notifications — Alerts about ongoing problems

However, official updates often appear 15-30 minutes after users start experiencing problems.

3. Check Social Media and Outage Trackers

When Pinterest goes down, users immediately report it:

  • Search Twitter/X for "Pinterest down" — Real-time reports from frustrated pinners
  • Check DownDetector — Crowdsourced outage reports with regional heatmaps
  • Reddit r/pinterest — Community discussion about ongoing issues
  • Facebook Pinterest user groups — Creators sharing real-time status updates

The downside: Social media can create false alarms when issues are actually account-specific or browser-related.

4. Test From Multiple Devices or Browsers

Before assuming Pinterest is down globally:

  • Try a different browser — Test on Chrome, Firefox, Safari, or Edge
  • Test the mobile app — If web fails, try the iOS or Android app (or vice versa)
  • Switch networks — Move from WiFi to cellular data to rule out ISP issues
  • Try incognito/private mode — Eliminates browser extension conflicts
  • Check with a friend — Ask someone else to test Pinterest
  • Clear cache and cookies — Sometimes corrupted data causes loading failures

If Pinterest works on other devices or browsers, the issue is likely with your setup, not Pinterest's servers.

Common Pinterest Issues: Users and Creators

Pinterest issues affect casual users, content creators, and businesses differently. Here's a breakdown of the most common problems:

Common User Issues

1. Pins Not Loading or Images Not Displaying

Symptoms:

  • Pinterest feed shows blank spaces where pins should be
  • Images display as gray boxes or broken image icons
  • Pins load partially (text visible but no images)
  • Infinite loading spinner on pin pages

Possible Causes:

  • Pinterest CDN (Content Delivery Network) issues preventing image delivery
  • Browser cache corrupted with old image data
  • Ad blockers or browser extensions interfering with image loading
  • Pinterest server outage affecting image hosting infrastructure
  • Slow or unstable internet connection
  • Firewall or corporate network blocking Pinterest's image servers

Fix:

  1. Check apistatuscheck.com/api/pinterest to see if it's a widespread CDN issue
  2. Hard refresh the page (Ctrl+F5 on Windows, Cmd+Shift+R on Mac)
  3. Clear browser cache and cookies: Settings → Privacy → Clear browsing data
  4. Disable ad blockers temporarily to test if they're blocking content
  5. Disable browser extensions one by one to identify conflicts
  6. Try a different browser or incognito mode
  7. Test on mobile app vs. desktop web
  8. Restart your router to refresh your internet connection

2. Can't Save Pins or "Save" Button Not Working

Symptoms:

  • Clicking "Save" button does nothing
  • "Save" button grayed out or missing
  • Pins save but don't appear in boards
  • "Something went wrong" error when trying to save
  • Browser extension "Pin It" button not working

Possible Causes:

  • Pinterest backend services experiencing issues processing saves
  • Account restrictions (suspended, flagged for spam, or shadowbanned)
  • Browser extensions conflicting with Pinterest's JavaScript
  • Too many rapid saves triggering rate limiting
  • Network connectivity interruptions during save process
  • Pin source website blocking Pinterest's scraper

Fix:

  1. Wait 5-10 seconds and try saving again (could be temporary lag)
  2. Refresh the page and try once more
  3. Check account notifications for any warnings or restrictions
  4. Try saving to a different board to see if the issue is board-specific
  5. Disable browser extensions and test native save functionality
  6. Update Pinterest browser extension: Remove and reinstall
  7. Try saving via mobile app instead of desktop
  8. For business accounts: Verify account is in good standing (no policy violations)
  9. If pins save but don't appear: Check board settings (may be secret/private)

3. Feed Not Refreshing or Showing Old Content

Symptoms:

  • Home feed shows same pins repeatedly
  • Pulling to refresh doesn't load new content
  • "Following" feed stuck showing pins from days ago
  • Search results frozen or not updating
  • New pins from accounts you follow not appearing

Possible Causes:

  • Pinterest algorithm deciding you've seen most relevant content
  • Backend issues with Pinterest's recommendation engine
  • Cache issues causing app to display old data
  • Pinterest experimenting with feed algorithms (A/B testing)
  • Account activity patterns causing reduced content delivery

Fix:

  1. Close and reopen the Pinterest app completely
  2. Clear app cache: Settings → Apps → Pinterest → Storage → Clear Cache (Android) or delete/reinstall (iOS)
  3. Log out and log back in to force feed refresh
  4. Check "Following" tab instead of "Home" for chronological content
  5. Interact with new pins (save, comment, click) to signal interests
  6. Follow new accounts to diversify your feed content
  7. Update app to latest version from App Store/Google Play
  8. Check if you've hit daily browsing limits (rare, but possible for power users)

4. Search Not Working or Returning No Results

Symptoms:

  • Search bar unresponsive or not accepting text input
  • Search returns "No results found" for common terms
  • Search suggestions not appearing
  • Autocomplete not working
  • Results completely unrelated to search query

Possible Causes:

  • Pinterest search infrastructure outage
  • Database indexing delays after backend updates
  • Browser autocomplete interfering with Pinterest's suggestions
  • Account-specific filtering (restricted content, regional limitations)
  • Search terms flagged as inappropriate or spam

Fix:

  1. Try basic, common search terms to test if search works at all
  2. Clear browser cache and cookies
  3. Try searching in incognito/private mode
  4. Test search on mobile app vs. desktop
  5. Use Pinterest Lens (visual search) as alternative
  6. Browse categories manually instead of searching
  7. Check spelling and try alternative keywords
  8. Wait 30 minutes and retry (indexing may be catching up)

5. Boards Not Displaying or Missing Boards

Symptoms:

  • Profile shows no boards despite having many
  • Some boards missing from board list
  • "This board doesn't exist" error when clicking board links
  • Board covers not loading
  • Can't create new boards

Possible Causes:

  • Pinterest database sync issues
  • Boards accidentally deleted or archived
  • Account compromised and boards removed by attacker
  • Display bug in specific app version or browser
  • Privacy settings changed (boards set to secret)

Fix:

  1. Check "All boards" tab vs. "Created by you" vs. "Saved to" filters
  2. Look in "Secret boards" section (visible only to you)
  3. Try accessing boards via direct URL if you have old links
  4. Check "Archived boards" in settings (Pinterest archives inactive boards)
  5. Log in via web browser if using mobile app (or vice versa)
  6. Review account activity for unauthorized changes
  7. Contact Pinterest support if boards genuinely disappeared

6. Login Issues or "Session Expired" Errors

Symptoms:

  • Can't log in with correct password
  • "Incorrect password" error despite knowing password is correct
  • Constantly logged out after logging in
  • "Session expired, please log in again" errors
  • Two-factor authentication codes not working
  • Social login (Google/Facebook/Apple) failing

Possible Causes:

  • Pinterest authentication servers experiencing issues
  • Password actually incorrect or changed by someone else
  • Account suspended or disabled for policy violations
  • Browser cookies disabled or being deleted
  • Two-factor authentication app out of sync
  • Third-party login provider (Google, Facebook) having issues

Fix:

  1. Reset your password: Click "Forgot password?" and use email reset
  2. Check email for account security alerts or password change notifications
  3. Enable cookies in browser: Settings → Privacy → Allow cookies
  4. Try different browser or device to rule out local issues
  5. For 2FA issues: Use backup codes or regenerate 2FA in account settings
  6. Disable VPN temporarily (some VPNs trigger security blocks)
  7. Try social login alternatives (if logged in via Google, try Facebook)
  8. Check Pinterest's official channels for authentication outage notices
  9. Contact Pinterest support if account is locked/suspended

Common Creator and Business Issues

1. Analytics Not Loading or Data Missing

Symptoms:

  • Pinterest Analytics dashboard shows blank or "No data available"
  • Impression counts frozen or not updating
  • Click data missing for recent pins
  • Audience insights not loading
  • Export reports timing out

Possible Causes:

  • Pinterest analytics infrastructure experiencing processing delays
  • Recent pins haven't accumulated enough data (24-48 hour delay normal)
  • Account switched between personal and business (data doesn't carry over)
  • Analytics API outage affecting third-party tools
  • Browser extensions blocking analytics scripts

Fix:

  1. Wait 24-48 hours for recent pin data to populate
  2. Refresh dashboard multiple times (data loads progressively)
  3. Try accessing analytics on different browser or incognito mode
  4. Disable ad blockers (they often block analytics scripts)
  5. Check date range selector isn't set to a period with no activity
  6. Verify account type is Business or Creator (Personal accounts lack full analytics)
  7. For third-party tools: Check if Pinterest API is operational

2. Pins Not Getting Impressions or Reach

Symptoms:

  • New pins get zero or very low impressions
  • Previously successful pins suddenly stopped getting views
  • Fresh content not appearing in followers' feeds
  • Pins indexed but not showing in search results

Possible Causes:

  • Pinterest algorithm changes (common with updates)
  • Content quality issues (low-resolution images, spammy descriptions)
  • Account flagged for spam or policy violations (shadowban)
  • Pins not optimized for Pinterest's current ranking factors
  • Too many pins in short time triggering rate limits
  • Seasonal topic decline (content no longer trending)

Fix:

  1. Review Pinterest's content guidelines to ensure compliance
  2. Check account for any warnings or policy violation notices
  3. Improve pin quality: Use vertical images (2:3 ratio), compelling titles, keyword-rich descriptions
  4. Space out pinning (avoid bulk uploading 50+ pins at once)
  5. Engage with other content (save, comment) to boost account activity
  6. Add fresh pins instead of re-pinning old content exclusively
  7. Use Pinterest Trends tool to identify currently popular keywords
  8. Verify pins aren't linking to broken URLs or blacklisted domains
  9. Wait 7-14 days after algorithm updates for performance to stabilize

3. Pinterest API Errors for Developers

Symptoms:

  • API requests returning 500 Internal Server Error
  • Authentication failures despite valid access tokens
  • Rate limiting errors (429 Too Many Requests)
  • Webhook events not being delivered
  • Pin creation failing via API

Possible Causes:

  • Pinterest API infrastructure outage or maintenance
  • API endpoint deprecation (Pinterest updated API version)
  • Access token expired or revoked
  • Rate limits exceeded (Pinterest enforces strict quotas)
  • Request format incorrect or missing required parameters
  • App permissions insufficient for requested operation

Fix:

  1. Check apistatuscheck.com/api/pinterest for API status
  2. Review Pinterest Developer docs for recent API changes
  3. Regenerate access token via Pinterest Developer Portal
  4. Implement exponential backoff for retry logic (don't hammer failed requests)
  5. Check API response headers for rate limit information
  6. Verify app has correct scopes/permissions for the operation
  7. Test requests via Postman or curl to isolate application code issues
  8. Monitor Pinterest Developer changelog for breaking changes

4. Shopping Features or Product Pins Not Working

Symptoms:

  • Product pins not syncing from catalog
  • "Shop" tab not appearing on business profile
  • Price/availability not updating on product pins
  • Checkout features unavailable or errors during purchase flow
  • Merchant verification failing

Possible Causes:

  • Catalog feed errors (incorrect format, missing required fields)
  • Merchant account not fully verified
  • Pinterest shopping infrastructure issues
  • Domain verification incomplete
  • Regional restrictions (Pinterest Shopping not available in all countries)
  • Product data doesn't meet Pinterest's commerce policies

Fix:

  1. Verify merchant status in Pinterest Business Hub
  2. Check catalog feed for errors: Pinterest → Catalogs → View diagnostics
  3. Ensure domain is verified and claimed in Pinterest settings
  4. Review rejected products and fix issues (missing descriptions, incorrect pricing)
  5. Confirm products comply with Pinterest's merchant guidelines
  6. Re-upload catalog or trigger manual sync
  7. Wait 24-48 hours for catalog processing after upload
  8. Contact Pinterest Business support for merchant verification issues

Pinterest Status Page and Official Updates

Pinterest doesn't maintain a dedicated public status page like some other platforms, but you can stay informed through:

Official Pinterest Channels

  • @Pinterest on Twitter/X — Official account posts about major outages and service disruptions
  • @PinterestHelp on Twitter/X — Support account responds to user issues and confirms outages
  • Pinterest Help Center — help.pinterest.com posts known issues and solutions
  • Pinterest Newsroom — newsroom.pinterest.com (primarily for business announcements, occasionally mentions technical issues)

Third-Party Monitoring

  • API Status Checkapistatuscheck.com/api/pinterest provides real-time monitoring independent of Pinterest's own reporting
  • DownDetector — downdetector.com/status/pinterest aggregates user reports and shows outage heatmaps
  • IsItDownRightNow — isitdownrightnow.com/pinterest.com checks basic connectivity

Community Sources

  • r/pinterest on Reddit — Users report issues and share real-time status
  • Pinterest Facebook Groups — Creator communities discuss outages
  • Twitter search: "Pinterest down" — Real-time crowdsourced reports

Pro tip: Following @PinterestHelp on Twitter and enabling notifications gives you near-instant awareness of acknowledged issues.

What to Do When Pinterest is Down

Step 1: Confirm It's Actually an Outage

Before assuming Pinterest is down for everyone:

  1. Check API Status Check — Visit apistatuscheck.com/api/pinterest for real-time independent monitoring
  2. Search "Pinterest down" on Twitter/X — See if others are reporting the same issues
  3. Test on multiple devices/browsers — Try web vs. mobile app, different browsers, incognito mode
  4. Check DownDetector — View regional outage heatmap
  5. Ask friends or colleagues — Confirm if they can access Pinterest

Step 2: Troubleshooting While Waiting for Pinterest

If Pinterest is confirmed down, here's what you can do:

For Regular Users:

  • Explore saved pins offline — Mobile app caches some content for offline viewing
  • Browse web versions of saved pins — Click through to original sources while Pinterest is down
  • Use alternative inspiration sources — Instagram, We Heart It, Dribbble for design inspiration
  • Organize boards in the meantime — Plan which pins to move/delete once access returns
  • Check other social platforms — Reddit, Instagram, TikTok for similar content discovery

For Content Creators:

  • Draft pin descriptions and titles — Prepare content in a text editor to upload when service restores
  • Optimize images for Pinterest — Resize to 1000x1500px, add text overlays, compress files
  • Research keywords — Use Google Trends, AnswerThePublic to plan pin titles
  • Schedule pins for later — Use third-party tools (Tailwind, Later, Buffer) that queue pins for when Pinterest is back
  • Create backup content plans — Document pin ideas, board concepts, seasonal content strategy
  • Engage on other platforms — Drive traffic via Instagram Stories, TikTok, blog posts

For Businesses:

  • Monitor website traffic — Check Google Analytics for referral traffic drops from Pinterest
  • Communicate with audience — Post on Instagram/Facebook that Pinterest links are temporarily down
  • Update non-Pinterest marketing — Boost email campaigns, paid social ads to compensate
  • Document downtime — Screenshot analytics before/after for impact reports
  • Review Pinterest performance — Use downtime to analyze what's working and plan improvements

Step 3: Stay Updated on Resolution

  • Monitor @Pinterest and @PinterestHelp on Twitter/X — Official updates on service restoration
  • Set up API Status Check alerts — Get notified via email/Slack when Pinterest is back online
  • Check DownDetector for declining reports — When the spike drops, service is likely restoring
  • Test periodically — Try loading Pinterest every 15-30 minutes

Step 4: What NOT to Do During an Outage

Don't repeatedly try to log in — Hammering the login page during an outage can lock your account temporarily

Don't reset your password unnecessarily — Login failures during outages aren't password issues

Don't uninstall/reinstall the app repeatedly — Won't fix server-side problems and wastes bandwidth

Don't delete boards or pins in panic — Temporary display bugs sometimes make content appear missing

Don't contact support with "Is Pinterest down?" tickets — Support is already aware and working on it

Step 5: Post-Outage Actions

Once Pinterest is back online:

For Users:

  • Verify all your boards and pins are intact
  • Check saved pins that were pending during the outage
  • Review any in-app notifications about the incident

For Creators:

  • Check analytics to see impact of downtime on impressions/traffic
  • Resume scheduled pinning activity
  • Post fresh content quickly (less competition right after outage)
  • Monitor pin performance for 24-48 hours to ensure normal algorithm behavior

For Businesses:

  • Run performance reports comparing pre-outage vs. post-outage metrics
  • Check if any product pins need re-syncing from catalogs
  • Verify shopping features and checkout flows are working
  • Update stakeholders on downtime impact and recovery

Pinterest Outage History: Past Incidents

Understanding Pinterest's outage patterns helps you anticipate and prepare for future issues:

Major Pinterest Outages

2023 Global Outage (October):

  • Duration: ~3 hours
  • Impact: Users couldn't load feeds, save pins, or access boards globally
  • Cause: Backend infrastructure failure affecting core database services
  • Regions affected: Worldwide (United States, Europe, Asia, South America)

2022 Holiday Season Slowdown (December):

  • Duration: Intermittent issues over 48 hours
  • Impact: Slow loading, pins not saving, analytics delayed
  • Cause: Traffic surge during peak holiday shopping season overwhelming servers
  • Regions affected: Primarily North America and Europe during shopping hours

2021 Image Loading Failure:

  • Duration: 5 hours
  • Impact: Pins displayed but images showed as broken or didn't load
  • Cause: CDN (Content Delivery Network) configuration issue preventing image delivery
  • Regions affected: Global, with US East Coast most severely impacted

2020 Search and Feed Issues:

  • Duration: 8+ hours intermittent
  • Impact: Search returned no results, feeds not refreshing, recommendation engine offline
  • Cause: Algorithm update rollout caused indexing failures
  • Regions affected: Worldwide

Common Outage Patterns

Peak Usage Times: Pinterest systems sometimes struggle during:

  • Holiday shopping season (October–December) — Massive traffic spike as users search for gift ideas, recipes, decorations
  • January — New Year's resolutions drive fitness, organization, and DIY content searches
  • Weekday evenings (7 PM – 10 PM local time) — Highest user activity as people browse after work
  • Weekends — DIY project research and recipe planning peak on Saturdays and Sundays

Algorithm Update Side Effects:

  • Feed personalization changes causing content delivery slowdowns
  • Search ranking updates temporarily breaking result delivery
  • Recommendation engine tweaks causing pins not to load

Infrastructure Scaling Issues:

  • Database bottlenecks during high save/pin activity
  • CDN issues causing images not to load (most common problem)
  • API rate limiting affecting third-party integrations

Mobile App-Specific Problems:

  • iOS/Android app updates introducing bugs
  • Push notification system failures
  • App crashes on specific device models after OS updates

Regional Outage Considerations

Pinterest operates globally, so outages don't always affect all regions equally:

  • US-centric issues: Backend infrastructure concentrated in US data centers means US users often hit problems first
  • Europe/Asia delayed impact: Sometimes regional CDNs or database replicas provide temporary continued service
  • Mobile vs. web asymmetry: Occasionally only mobile apps or only web experiences are affected due to separate infrastructure

How API Status Check Monitors Pinterest

API Status Check provides comprehensive monitoring of Pinterest's service infrastructure to detect outages before they disrupt your pinning or business operations.

What We Monitor

Pinterest Core Services:

  • Web application availability and loading performance
  • Mobile app API endpoints (iOS and Android)
  • User authentication and session management
  • Pin saving and board management functionality
  • Search and recommendation engine status
  • Image CDN responsiveness
  • Business and creator API endpoints
  • Shopping and catalog sync services

Health Check Frequency: We ping Pinterest's critical endpoints every 60 seconds to ensure:

  • Sub-minute detection of outages
  • Real-time status updates on your dashboard
  • Immediate alerts when services degrade or fail
  • Performance trending to catch slowdowns before full outages

How We Detect Issues

Our monitoring system distinguishes between:

  • Complete outages — Pinterest returns errors, timeouts, or is completely unreachable
  • Performance degradation — Increased response times, slow loading (early warning sign)
  • Partial service disruption — Some features down (e.g., search works but image CDN fails)
  • Regional failures — Issues affecting specific geographic areas or data centers
  • API-specific issues — Developer API endpoints down while consumer site works

Automated Alerts

When Pinterest goes down, you get notified instantly via:

  • Email — Immediate outage notification with severity, affected services, and detected issues
  • Slack/Discord — Real-time alerts in your team channels for coordinated response
  • Webhook — Integrate with your own monitoring dashboards, PagerDuty, Opsgenie
  • SMS — Critical alert delivery for business-critical monitoring (premium feature)

Alert intelligence:

  • Noise reduction — We filter out transient blips and only alert on confirmed issues
  • Escalation paths — Configure different alert channels based on severity
  • Recovery notifications — Get notified when Pinterest comes back online
  • Downtime summaries — Post-outage reports with duration, impact, and timeline

Historical Uptime Data

Track Pinterest's reliability over time:

  • 30/60/90-day uptime percentage — See how Pinterest's stability trends
  • Incident history — Detailed log of every outage with duration, severity, and impact
  • Response time trends — Identify performance degradation before outages
  • Mean time to recovery (MTTR) — Understand how quickly Pinterest typically resolves issues
  • Regional availability tracking — See if certain geographies experience more issues
  • Comparative analysis — Compare Pinterest uptime against competitors (Instagram, TikTok, etc.)

Why External Monitoring Matters

Official status lags: Pinterest's own acknowledgment of issues often appears 15-30 minutes after users experience problems. API Status Check detects issues within 60 seconds, giving you advance warning.

Proactive business protection: For businesses and creators who rely on Pinterest for traffic and revenue, knowing about outages immediately allows you to:

  • Redirect marketing spend to other channels
  • Communicate proactively with customers
  • Document downtime for impact analysis
  • Adjust content schedules to avoid wasted effort during outages

Independent verification: Having a third-party monitor means you can distinguish between "Pinterest is down" vs. "my account has an issue" without wasting time troubleshooting.

API reliability tracking: If you build on Pinterest's API, our monitoring tracks endpoint-specific reliability, helping you identify which integrations are most fragile and need circuit breakers or fallbacks.

Frequently Asked Questions

How often does Pinterest go down?

Pinterest experiences minor service disruptions several times per year, with major outages (affecting millions of users globally) occurring 2-4 times annually. Most issues are partial service failures (image CDN problems, search issues, slow loading) rather than complete platform unavailability. Pinterest's uptime is typically above 99.5%, but given its 450+ million monthly users, even 0.5% downtime affects millions of people.

Can I use Pinterest offline?

Pinterest's mobile app caches some recently viewed content for offline browsing, but functionality is severely limited without internet connection. You cannot:

  • Save new pins
  • Load new content or refresh feeds
  • Search or browse categories
  • Access boards not previously cached
  • View images that aren't already downloaded

For best experience, Pinterest requires active WiFi or cellular data connection.

Why do pins sometimes not save even when Pinterest isn't down?

Pinterest uses rate limiting and anti-spam measures that can temporarily block saving if:

  • You save too many pins too quickly (20+ in a few minutes)
  • You're pinning from domains flagged as spam or low-quality
  • Your account has previous policy violations
  • You're using automation tools that violate Pinterest's terms
  • Pin source has blocked Pinterest's crawler or changed URL structure

If saves fail consistently, check account standing, space out pinning activity, and ensure source websites allow Pinterest embedding.

Will Pinterest notify me when service is restored after an outage?

Pinterest does not send individual notifications when outages are resolved. You can:

  • Follow @Pinterest or @PinterestHelp on Twitter for official "all clear" announcements
  • Set up API Status Check alerts to get automated notifications when Pinterest is back online
  • Check DownDetector for declining user reports
  • Simply test Pinterest periodically to see when access returns

How do I know if my Pinterest account is shadowbanned vs. Pinterest being down?

Shadowban indicators (account-specific issue):

  • Pinterest works fine for others but your pins get zero impressions
  • Issue persists for days/weeks, not hours
  • You can use Pinterest normally but content doesn't reach anyone
  • Recent policy warnings or content removals

Outage indicators (platform-wide issue):

  • Many users reporting same issues on social media at same time
  • DownDetector shows spike in reports
  • Complete inability to load Pinterest or specific features
  • Issue affects all your devices, browsers, and accounts
  • Problem resolves within hours

To test: Try viewing your profile and pins while logged out or from a different account. If content appears normally, it's likely not a shadowban. If pins still don't show, it could be account restrictions.

Does clearing cache and cookies delete my Pinterest boards?

No. Clearing browser cache and cookies only removes locally stored temporary files and login session data. Your Pinterest boards, pins, and account data are stored on Pinterest's servers and remain intact. After clearing cache:

  • You'll need to log in again
  • Your feed may look slightly different as Pinterest rebuilds your personalization profile
  • Loading may be slower at first as images re-download

Deleting browser data never affects your actual Pinterest account content.

Can I get a refund if Pinterest outages affect my business ads?

Pinterest Ads typically continue running during partial outages, but if major disruptions prevent ad delivery:

  1. Contact Pinterest Ads support — Report the specific timeframe and campaigns affected
  2. Document the outage — Screenshot error messages, analytics gaps, and timestamps
  3. Request credit — Pinterest may issue account credits for ad spend during confirmed outage periods
  4. Review terms — Pinterest Ads Terms of Service include provisions for service level agreements (SLAs)

Pinterest generally provides credits or refunds for confirmed ad delivery failures during documented outages, but you must proactively request them through business support.

What should creators do during a Pinterest outage to minimize lost traffic?

Immediate actions:

  1. Boost other channels — Post extra content on Instagram, TikTok, blog to compensate
  2. Use cached links — Share direct blog post links on social media instead of Pinterest pins
  3. Email your list — Send newsletter driving traffic directly to your website
  4. Engage on other platforms — Build audience elsewhere while Pinterest is down
  5. Schedule future pins — Prepare content in scheduling tools (Tailwind, Later) to auto-post when Pinterest returns

Long-term strategy:

  • Don't rely solely on Pinterest for traffic — diversify to Google, social media, email
  • Build email list to have direct audience access independent of platforms
  • Maintain strong SEO so Google traffic compensates during Pinterest outages
  • Use Pinterest analytics to quantify lost traffic and adjust strategy

Stay Ahead of Pinterest Outages

Don't let Pinterest downtime disrupt your inspiration hunting or business operations. API Status Check monitors Pinterest 24/7 and sends instant alerts the moment issues are detected.

Get started free:

  • Real-time monitoring of Pinterest and 100+ other APIs and platforms
  • Instant alerts via email, Slack, Discord, or webhook
  • Historical uptime data and incident reports
  • Public status pages for your team or customers
  • Performance trending to catch slowdowns before outages

Start monitoring Pinterest for free →

Or subscribe to Pinterest status alerts to get notified immediately when issues are detected — whether you're a casual user planning your next DIY project or a business relying on Pinterest for thousands of monthly website visits.

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