Is Trello Down? Complete Guide to Checking Status and Working Through Outages

Quick Answer: Check if Trello is down right now at apistatuscheck.com/api/trello for real-time independent monitoring. You can also check trello.status.atlassian.com for official Atlassian status updates.

Trello is the visual project management tool millions of teams depend on for daily work — Kanban boards, task cards, checklists, deadlines, and team collaboration. When Trello goes down, your sprint board disappears, cards can't be moved, and your team loses visibility into who's working on what. Whether you're managing a product launch, coordinating a marketing campaign, or running personal projects, a Trello outage means work grinds to a halt.

This guide covers how to quickly confirm if Trello is actually down, troubleshoot common issues that mimic outages, and keep your team productive until service is restored.

Is Trello Actually Down Right Now?

Before assuming Trello is broken, check these sources to confirm:

1. API Status Check — Trello — Independent real-time monitoring with response time history
2. Trello Official Status — Atlassian's official status page for Trello
3. Downdetector — Trello — Community-reported outage map
4. Atlassian Status — Parent company status (Trello shares infrastructure with Jira, Confluence)

Important: Trello is owned by Atlassian and shares infrastructure with Jira, Confluence, and Bitbucket. If Trello is down, check whether other Atlassian products are affected too — a wider Atlassian outage has different recovery timelines than a Trello-specific issue.

Trello's Components and What Can Break

• Web App — Boards won't load, cards won't save → primary productivity impact
• API — Power-Ups break, integrations fail, automation stops → connected tools affected
• Real-time Updates — Cards don't move when teammates drag them → collaboration broken
• File Attachments — Images and files won't upload or display → card content incomplete
• Notifications — No alerts on mentions, due dates, or card changes → silent failures
• Mobile App — May work with cached boards → limited offline access
• Butler Automation — Rules and scheduled commands don't fire → automated workflows stop

Quick Local Troubleshooting

Before blaming Trello, rule out issues on your end:

1. Clear browser cache and cookies — Trello caches aggressively, stale data causes weird behavior
2. Try incognito/private mode — rules out browser extensions (especially ad blockers that break Power-Ups)
3. Try a different browser — Chrome extensions are a common culprit
4. Check your internet connection — can you reach other sites?
5. Try the Trello mobile app — it uses different caching and may work when web doesn't
6. Disable VPN — some corporate VPNs block Trello's WebSocket connections
7. Check Atlassian account status — make sure your account isn't locked or workspace hasn't hit a plan limit

Common Trello Issues That Aren't Outages

• Boards loading slowly — Large boards with 1,000+ cards degrade performance → archive old cards, use filters
• Cards won't drag — Browser extension conflict (especially Grammarly, Dark Reader) → try incognito
• Power-Ups not working — Third-party Power-Up service is down, not Trello → check the Power-Up provider's status
• "Board not found" — Board was archived, deleted, or you lost access → check the admin or your notification history
• Attachments not loading — Trello's file storage uses separate CDN → partial issue, boards still work
• Butler rules not firing — Often a configuration issue, not an outage → check Butler log in board menu
• Real-time sync delayed — WebSocket connection dropped → refresh the page to reconnect

How Trello Outages Typically Happen

Atlassian Infrastructure Events

Since Trello runs on Atlassian's infrastructure, outages often correlate with broader Atlassian events. The April 2022 Atlassian outage (which took some customers offline for up to 2 weeks) demonstrated how interconnected their services are. More recent incidents have been shorter but still affect multiple products simultaneously.

What this means for you: If Trello is down and Jira/Confluence are also affected, the recovery timeline is typically longer because Atlassian is dealing with infrastructure-level issues rather than app-specific bugs.

Common Outage Patterns

• Monday morning spikes — Trello sees peak usage at the start of the work week (especially in US/EU time zones). Load-related degradation is most common 8-10 AM ET Monday
• After major updates — Atlassian rolls out updates to Trello regularly. Post-deployment issues are a known pattern
• Database migration events — Trello's card data model requires careful migrations. These occasionally cause read/write issues
• Third-party dependency failures — Trello relies on AWS infrastructure. AWS us-east-1 issues frequently cascade to Trello

Working Through a Trello Outage

For Individual Users

When Trello is down, you can still be productive:

• Take screenshots of your current board — If Trello loads partially, screenshot your board state for reference
• Use your mobile app — Trello's mobile apps cache recent boards. You may be able to read (not edit) your cards
• Check email notifications — Trello sends email for card assignments, mentions, and due dates. Your email inbox has a record of recent activity
• Switch to a temporary list — Use Apple Notes, Google Keep, or a text file to track tasks until Trello is back
• Don't make changes in multiple places — When Trello comes back, you'll have to reconcile. Keep your temporary tracking simple

For Teams

Communication first:

• Post in your Slack/Teams channel: "Trello is down. Here's what we're doing instead."
• Designate one person to monitor trello.status.atlassian.com for updates
• Cancel or postpone any meetings that require live Trello boards

Keep work moving:

• Move standup to Slack: each person posts what they're working on, what's blocked
• Use a shared Google Sheet as a temporary task board (Column A: To Do, B: In Progress, C: Done)
• For urgent tasks, assign via direct message — don't wait for the board to come back

After recovery:

• Have team members verify their recent card movements saved
• Check Butler automation logs — any rules that should have fired during the outage may need manual execution
• Verify Power-Up connections are active (some disconnect during outages)
• Check for duplicate cards — sometimes save failures during recovery create duplicates

For Developers Using the Trello API

// Resilient Trello API wrapper
const TRELLO_KEY = process.env.TRELLO_API_KEY
const TRELLO_TOKEN = process.env.TRELLO_TOKEN

async function trelloFetch(endpoint: string, retries = 3) {
  const url = `https://api.trello.com/1${endpoint}?key=${TRELLO_KEY}&token=${TRELLO_TOKEN}`

  for (let attempt = 1; attempt <= retries; attempt++) {
    try {
      const response = await fetch(url, {
        signal: AbortSignal.timeout(10000),
      })

      if (response.status === 429) {
        // Rate limited — back off
        const retryAfter = parseInt(response.headers.get('retry-after') || '10')
        await new Promise(r => setTimeout(r, retryAfter * 1000))
        continue
      }

      if (response.status >= 500) {
        // Server error — Trello is likely down
        if (attempt < retries) {
          await new Promise(r => setTimeout(r, 2000 * attempt))
          continue
        }
        throw new Error(`Trello API ${response.status}: server error`)
      }

      return await response.json()
    } catch (error: any) {
      if (error.name === 'TimeoutError' && attempt < retries) {
        continue
      }
      throw error
    }
  }
}

// Cache board state for offline access
async function cacheBoard(boardId: string) {
  const board = await trelloFetch(`/boards/${boardId}`)
  const lists = await trelloFetch(`/boards/${boardId}/lists?cards=all`)

  const cache = { board, lists, cachedAt: new Date().toISOString() }
  localStorage.setItem(`trello_cache_${boardId}`, JSON.stringify(cache))
  return cache
}

Trello Backup and Export Best Practices

Export Your Boards Regularly

Trello lets you export boards as JSON:

1. Open a board → Menu (three dots) → Print and Export → Export as JSON
2. Save the JSON file to your cloud storage

This gives you every card, list, label, checklist, comment, and attachment URL — a complete snapshot of your board state.

Automated Exports via API

# Export a board as JSON via the Trello API
curl "https://api.trello.com/1/boards/{boardId}?key={key}&token={token}&fields=all&lists=all&cards=all&card_fields=all&card_checklists=all&members=all" \
  -o "trello_backup_$(date +%Y%m%d).json"

Pro tip: Schedule this as a weekly cron job for your critical boards. If Trello suffers an extended outage or data issue, you have a recent backup to reference.

What to Keep Outside Trello

Just like any single-tool dependency, don't put everything in one basket:

• Critical procedures and runbooks → Keep in Google Docs or a GitHub wiki alongside Trello
• Important deadlines → Mirror in your calendar app
• Client-facing commitments → Track in your CRM too
• Contact information → Maintain in a separate address book

Setting Up Trello Monitoring and Alerts

Get Notified Before Your Team Notices

1. API Status Check — Set up instant Slack/Discord/email alerts when Trello's status changes
2. trello.status.atlassian.com — Subscribe to email or SMS from Atlassian
3. RSS feed — Add Trello's status RSS to your team's monitoring channel
4. Check Atlassian status too — status.atlassian.com covers infrastructure issues that affect Trello

Build a Simple Health Check

// Quick Trello health check for your dashboard
async function isTrelloHealthy(): Promise<{
  healthy: boolean
  responseMs: number
}> {
  const start = Date.now()
  try {
    const res = await fetch('https://api.trello.com/1/members/me', {
      headers: { 'Authorization': `OAuth oauth_consumer_key="${TRELLO_KEY}", oauth_token="${TRELLO_TOKEN}"` },
      signal: AbortSignal.timeout(5000),
    })
    return {
      healthy: res.ok,
      responseMs: Date.now() - start
    }
  } catch {
    return { healthy: false, responseMs: Date.now() - start }
  }
}

The "Trello Is Down" Checklist

1. Check apistatuscheck.com/api/trello — confirm the outage independently
2. Check trello.status.atlassian.com — see which components are affected
3. Also check status.atlassian.com — is it a broader Atlassian issue?
4. Try the mobile app — cached boards may still be readable
5. Check email — recent Trello notifications have card details
6. Alert your team — post in Slack/Teams with temporary alternatives
7. Don't queue up changes — avoid complex board reorganization during partial outages
8. After recovery:
   • Verify recent card changes saved correctly
   • Check Butler automation logs
   • Reconnect any Power-Ups that may have disconnected
   • Look for duplicate cards created during save failures

Frequently Asked Questions

Is Trello down right now?

Check apistatuscheck.com/api/trello for real-time independent monitoring. For official status, visit trello.status.atlassian.com.

Why won't my Trello boards load?

If your boards won't load, first check if Trello is experiencing an outage. If the platform is up, try clearing your browser cache, disabling extensions (especially ad blockers and Grammarly), or trying incognito mode. Large boards with 1,000+ cards can also cause loading issues.

Is Trello part of Atlassian?

Yes, Atlassian acquired Trello in 2017. Trello shares infrastructure with Jira, Confluence, and Bitbucket. When Atlassian has infrastructure issues, multiple products can be affected simultaneously.

How long do Trello outages usually last?

Most Trello-specific outages are resolved within 30-60 minutes. Broader Atlassian infrastructure events can take longer — the April 2022 incident affected some customers for up to 2 weeks, though that was an exceptional case.

Can I use Trello offline?

Trello's mobile apps cache recently viewed boards for limited offline access — you can read cards but not make changes. The web app has minimal offline support. For reliable offline access, export your boards as JSON regularly.

What's a good alternative to Trello during an outage?

For short outages, use Google Sheets with columns for To Do, In Progress, and Done. For longer outages, Asana, Notion, or Linear offer similar Kanban views. Don't try to fully migrate — just use a simple temporary system until Trello is back.

Why are my Trello Power-Ups not working?

Power-Ups are third-party integrations that run independently of Trello's core platform. If your boards load fine but Power-Ups don't, the issue is likely with the Power-Up provider, not Trello. Check the specific Power-Up's status page or contact their support.

How do I export my Trello board as a backup?

Open your board, click the three-dot menu, select "Print and Export," then "Export as JSON." This saves your complete board state including cards, lists, labels, checklists, and comments. Schedule regular exports for critical boards.

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