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LogRocket Status: How to Check If LogRocket Is Down Right Now (2026)

Updated July 2026 ยท 6 min read ยท By API Status Check

LogRocket is a frontend monitoring platform that combines session replay, error tracking, and performance monitoring so engineering teams can see exactly what a user experienced when something broke. Like PostHog, LogRocket ingests data client-side and processes it asynchronously โ€” a delay in your dashboard doesn't always mean an outage, but a prolonged gap usually does.

How LogRocket Data Flows (and Where It Can Break)

Client-Side Capture
  • โ€ข The LogRocket snippet runs in the visitor's browser
  • โ€ข Buffers DOM mutations, console logs, network requests
  • โ€ข Uploads batched data on interval and on page unload
  • โ€ข Can be blocked by ad blockers or strict CSP rules
Server-Side Processing
  • โ€ข Ingestion API accepts uploaded session data
  • โ€ข Processing pipeline renders replayable sessions
  • โ€ข Dashboard queries indexed session and error data
  • โ€ข Check status.logrocket.com for pipeline health

Understanding LogRocket's Status Page (status.logrocket.com)

LogRocket operates status.logrocket.com to track their infrastructure components. Because session capture happens in the browser and uploads asynchronously, ingestion and dashboard rendering are tracked as separate systems.

Session Ingestion

The API endpoint that receives uploaded session recordings from the browser SDK. If degraded, sessions may queue on the client and upload late, or be dropped entirely if the browser tab closes before the upload completes.

Error Tracking

Captures uncaught exceptions, console errors, and network failures. Runs on the same ingestion pipeline as session data but can surface issues independently โ€” errors may stop appearing while session replay keeps working.

Dashboard & Search

The web app used to browse and search sessions. A slow dashboard doesn't mean data is being lost โ€” sessions are usually still ingesting and processing in the background even if search is degraded.

Recording Playback

The service that reconstructs and streams a recorded session for playback. Separate from ingestion โ€” new sessions can capture successfully while playback of past sessions is temporarily unavailable.

Integrations

Webhook and third-party integrations (Slack, Jira, Sentry, Datadog). Integration failures don't affect core session capture or error tracking, only the automated actions triggered from them.

API

The REST API used for programmatic session lookup and custom event tracking. API degradation affects backend integrations more than the standard browser SDK capture path.

Diagnosing LogRocket Capture Issues

Most "LogRocket is down" reports are actually snippet, ad-blocker, or CSP configuration issues rather than a real outage. Run these checks first.

LogRocket Diagnostic Checklist

# 1. Confirm the SDK loaded in the browser console

window.LogRocket

# Should return an object, not undefined

# 2. Check the Network tab for upload requests

Filter requests for: r.lr-in.com OR r.logrocket.io

# Should show 200 responses on page unload

# 3. Verify init runs before other tracking scripts

LogRocket.init('app-id/project-name')

# Must run first โ€” late init misses early session data

# 4. Check for ad-blocker interference

Test in an incognito window with extensions disabled

# 5. Verify Content-Security-Policy allows LogRocket domains

connect-src should include *.lr-in.com *.logrocket.io

Common LogRocket Failure Causes That Aren't Outages

  • ๐Ÿ”ด Ad blockers and privacy extensions: uBlock Origin, Privacy Badger, and similar tools frequently block session recording scripts by default. This affects a meaningful share of real users, not just your testing.
  • ๐Ÿ”ด Late script initialization: If LogRocket.init() runs after other analytics scripts or deep in your app's render tree, early session activity is lost even though later activity captures fine.
  • ๐Ÿ”ด Strict Content-Security-Policy: A CSP that doesn't whitelist LogRocket's ingestion domains will silently block uploads โ€” no console error is always shown, so check the Network tab directly.
  • ๐Ÿ”ด Sampling rate configuration: If you've configured session sampling below 100%, "missing" sessions may simply be the ones that weren't sampled, not a capture failure.
  • ๐Ÿ”ด Single-page app route changes: Some SPA routers can interfere with LogRocket's DOM mutation observer after client-side navigation. Verify sessions capture correctly across route transitions, not just on initial load.
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What LogRocket Status Colors Mean

๐ŸŸข
Operational: All LogRocket systems working normally. Session ingestion, error tracking, dashboard, and playback are all functioning as expected.
๐ŸŸก
Degraded Performance: LogRocket is up but slower than normal. Session uploads may queue longer than usual, or dashboard search may take longer to return results.
๐ŸŸ 
Partial Outage: Some components affected. Session ingestion may continue while playback or search is degraded, or vice versa.
๐Ÿ”ด
Major Outage: Widespread failure affecting most LogRocket users. Sessions may fail to upload, the dashboard may be inaccessible, or error tracking may be dropping events.
๐Ÿ”ต
Maintenance: Planned maintenance window, typically scheduled during off-peak hours and announced on status.logrocket.com in advance.

Common LogRocket Issues and What They Mean

"Sessions stuck at "Processing" for a long time"Session processing normally completes within a few minutes of upload. If a session stays in "Processing" for over 30 minutes, check the Session Ingestion component on status.logrocket.com โ€” this usually indicates a backend processing delay rather than a client-side capture issue.
"Recording shows blank or broken layout"This is typically a DOM serialization issue, not an outage. Check for iframes, canvas elements, or shadow DOM content that LogRocket may not fully capture by default โ€” some of these require explicit configuration to record correctly.
"Console errors not appearing in session"Verify console capture is enabled in your LogRocket.init() config (console.isEnabled option). Also check that error boundaries in your framework aren't swallowing exceptions before they reach the global error handler LogRocket listens to.
"Network requests missing from session"Check your network sanitization configuration โ€” LogRocket lets you redact or exclude specific requests, and overly broad exclusion rules can hide requests you actually want to see. Also confirm the request isn't same-origin to a domain excluded by CORS restrictions.
"LogRocket dashboard showing stale data"Refresh and check status.logrocket.com for a Dashboard component incident. If the status page shows all green, clear your browser cache โ€” dashboard search indexes can occasionally lag behind ingestion by a few minutes under normal operation.

Frequently Asked Questions

Where is the official LogRocket status page?

LogRocket's official status page is status.logrocket.com. It breaks down status by component: Session Ingestion, Error Tracking, Dashboard, Recording Playback, Integrations, and API. Subscribe there for email or webhook alerts on incidents.

If LogRocket was down, did I lose session recordings?

It depends on when the outage occurred. LogRocket buffers session data client-side and uploads on interval and page unload โ€” brief outages may just delay uploads until the ingestion API recovers. Prolonged outages, or a browser tab closing before the connection recovers, can cause permanent data loss for that session.

Why do ad blockers cause LogRocket to look 'down' when it isn't?

Ad blockers and privacy extensions like uBlock Origin commonly block session recording and analytics scripts by default, including LogRocket's. This affects a real, non-trivial percentage of your visitors โ€” it's a client-side blocking issue, not a LogRocket outage, and it won't show up on status.logrocket.com.

How is LogRocket different from Sentry for outage purposes?

Sentry focuses primarily on error and exception tracking, while LogRocket combines session replay with error tracking and performance monitoring. Many teams run both together. If Sentry is reporting an error but LogRocket has no matching session, check whether the error occurred before LogRocket finished initializing on the page.

How do I get alerts when LogRocket goes down?

Subscribe to updates at status.logrocket.com for official incident notifications. For an independent signal, set up external uptime monitoring on the pages that load the LogRocket snippet โ€” this can catch script-loading or CDN failures that don't originate from LogRocket's own infrastructure.

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๐ŸŒ Can't Access LogRocket?

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Quick ISP test: Try accessing LogRocket on mobile data (Wi-Fi off). If it works, the issue is with your ISP or local network.

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