Xero Status: How to Check If Xero Is Down Right Now (2026)
Updated June 2026 · 7 min read · API Status Check
Quick Answer
Check Xero status at status.xero.com (official) or search “Xero down” on X/Twitter for real-time reports. If your bank feeds aren't updating, check the Bank Feeds section on status.xero.com separately — bank feed delays are often independent from core Xero platform status.
📡 Monitor your APIs — know when they go down before your users do
Better Stack checks uptime every 30 seconds with instant Slack, email & SMS alerts. Free tier available.
Affiliate link — we may earn a commission at no extra cost to you
The Official Xero Status Page
Xero maintains its official status page at status.xero.com. This covers all Xero cloud accounting services:
What Each Xero Status Means
Monitor your accounting tools' uptime
Better Stack monitors Xero availability every 30 seconds and alerts your accounting team before invoicing or payroll is disrupted. Free tier included.
Try Better Stack Free →The Business Impact of Xero Downtime
Xero is used by over 4 million small businesses and hundreds of thousands of accounting firms worldwide. Downtime during critical financial periods has cascading effects.
Invoicing and Cash Flow Blocked
FinanceCan't send invoices during an outage. For businesses with end-of-month invoicing runs or payment-on-delivery workflows, even a 2-hour outage shifts cash collection timelines. Xero's 'Pay Now' payment links embedded in invoices also fail during outages.
BAS / Tax Lodgement Risk
TaxFor Australian and New Zealand businesses, Xero outages near BAS or GST lodgement deadlines create real compliance risk. The ATO and IRD accept that you cannot file from a broken platform, but proactive communication and documentation of the outage are essential.
Accounting Firm Productivity
AccountingXero is the dominant cloud accounting platform for SME-focused accounting firms. A Xero outage during month-end or year-end affects the entire firm's workflow simultaneously — every client engagement is blocked at once.
App Ecosystem Failures
OperationsXero has 1,000+ connected apps. An API outage breaks Stripe/Shopify sales sync, expense management (Hubdoc, Dext), inventory systems, and payroll integrations simultaneously. Some integrations fail silently — transactions may appear to process locally but fail to post to Xero.
5 Ways to Check Xero Status Right Now
Official Xero Status Page
Visit status.xero.com for real-time status by service. The page shows separate status for the platform, API, bank feeds, payroll, and file storage. Subscribe to email notifications for incident updates.
status.xero.com →Xero Central (Support Hub)
Xero's support center at central.xero.com often posts prominent service alerts at the top of the page when there's an active incident. Search 'status' or check the homepage for any sticky alerts.
Xero Central →X/Twitter — @XeroSupport
Follow @XeroSupport on X and search 'Xero down'. Xero's support team posts incident updates on X and the community is quick to report issues.
@XeroSupport on X →Test the Xero API
If you develop with the Xero API, test the OAuth 2.0 token endpoint or a basic API call to verify API availability independently of the main app.
curl -X GET 'https://api.xero.com/api.xro/2.0/Organisation' -H 'Authorization: Bearer YOUR_TOKEN' -H 'Accept: application/json'Xero Community Forum
Xero's community at community.xero.com is active with small business owners and accountants who quickly post when they're experiencing issues. Filter by 'Platform Issues' for recent reports.
Xero Community →Common Xero Issues During Outages
"Xero login page not loading or stuck on loading spinner"Try hard refresh (Ctrl+Shift+R), then check status.xero.com. If login.xero.com is unreachable, it indicates a core platform or authentication service outage. Also test if other websites load normally to rule out your internet connection."Bank feeds showing "Connection Error" or not updating"Bank feed errors are frequently independent of core Xero platform health. Check the Bank Feeds component on status.xero.com separately. Also check your specific bank's status page — many bank-side technical issues prevent Xero from importing transactions. Bank feeds typically reconnect automatically within 24-48 hours.""Something went wrong" when reconciling transactions"This can occur during degraded performance. Try refreshing the page and retrying. If the error persists, check status.xero.com for the Platform component. Avoid clicking "Reconcile" multiple times in quick succession during a degraded period — it can create duplicate entries."Xero API 503 Service Unavailable from your integration"The Xero API is overloaded or experiencing an outage. Implement exponential backoff — Xero's API documentation recommends waiting before retrying. Check the API component on status.xero.com and subscribe to updates before retrying bulk operations."Xero payroll "Error processing pay run""Xero Payroll errors near pay-date deadlines need immediate attention. Do NOT resubmit a pay run without confirming it didn't partially process — contact Xero support first. Duplicate pay runs are complex to reverse and may result in duplicate direct deposits."Invoices sent via Xero not arriving in customer email"Xero's email delivery infrastructure may be experiencing issues, or the issue may be spam filtering on the recipient's side. Check status.xero.com for email/notification service status. As a workaround, download the invoice PDF and send directly from your email client.Xero Reliability & Uptime History
Xero is the leading cloud accounting platform in Australia, New Zealand, and the UK, with growing adoption in North America. Bank feed outages are the most common disruption and are worth monitoring separately from core platform availability. Also see: QuickBooks status guide and Stripe status guide for related financial tool coverage.
Monitor Xero uptime for your business
Better Stack monitors Xero's platform and API availability independently and alerts your team before invoicing or reconciliation workflows are disrupted. Free tier included.
Try Better Stack Free →What to Do When Xero Is Down
Immediate Steps
- Check status.xero.com to confirm the outage is platform-wide
- If near a tax lodgement deadline, document the outage with a screenshot and timestamp
- For urgent invoices, download any drafted invoices as PDF and email directly from your mail client
- Notify your bookkeeper or accountant so they don't attempt access during the outage
- Subscribe to incident updates at status.xero.com for resolution timing
Long-Term Resilience
- Export your invoice, bill, and transaction data monthly as CSV backups
- Always lodge BAS/tax filings at least 48 hours before deadlines to allow for outages
- Set up Xero status monitoring for early warning before clients or staff notice
- Keep PDF copies of critical invoices and receipts separately from Xero file storage
- Consider QuickBooks or FreshBooks as alternatives if Xero reliability is mission-critical for your region
Frequently Asked Questions
Where is the official Xero status page?
Xero's official status page is at status.xero.com. It shows real-time status for the Xero platform, API, bank feeds, payroll, and file storage. Subscribe to email notifications to receive automatic incident alerts and maintenance window announcements.
Why are my Xero bank feeds not syncing?
Bank feed delays are Xero's most common service disruption. First, check the Bank Feeds component on status.xero.com. If the status is operational, check your specific bank's status page — many bank-side issues prevent Xero from fetching transactions. Bank feeds typically update once daily; a 24-48 hour delay may be within normal range. If feeds have been disconnected for more than 48 hours, try manually refreshing the bank connection from Xero's Bank Accounts settings.
Does a Xero outage affect my data?
No. Xero stores all data in their cloud infrastructure with geographic redundancy and regular backups. An outage prevents access to your data but nothing is lost or changed. Any transactions in-flight at the exact moment of an outage may need to be re-entered, but all previously reconciled transactions are intact.
What is Xero's uptime SLA?
Xero's standard terms include service availability commitments, but specific SLA percentages and credit mechanisms vary by plan and region. Check your Xero subscription agreement or Xero's Terms of Use for the specific availability commitment that applies to your account. Xero generally targets 99.9% uptime.
How do I get Xero support during an outage?
For active outages, the fastest resolution channel is checking status.xero.com and subscribing to updates — Xero's engineering team posts updates there during incidents. For tenant-specific issues (vs. platform outages), log a case at central.xero.com. For accountants on Xero Partner plans, the Xero Partner support line offers priority access.
Alert Pro
14-day free trialStop checking — get alerted instantly
Next time Xero goes down, you'll know in under 60 seconds — not when your users start complaining.
- Email alerts for Xero + 9 more APIs
- $0 due today for trial
- Cancel anytime — $9/mo after trial