How often does Canva have outages?

Canva has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/canva for the complete outage history with timelines and resolution details.

What was the last Canva outage?

The most recent Canva incident was "Some users may have issues using Canva" on October 8, 2026. It was classified as major impact and is currently resolved.

Canva Outage History

50 incidents reported. Data sourced from the official Canva status page.

Total Incidents

Major/Critical

Minor

Resolved

October 2026

Some users may have issues using Canva

major

Oct 8, 04:42 PM→Oct 8, 05:20 PMresolved

Oct 8, 05:20 PM

resolved — Fix has landed and issue is now resolved.

Oct 8, 04:42 PM

investigating — Some users are having issues creating designs from templates on the home page.

July 2026

Some users may have issues with payments in Canva

major

Jul 31, 06:55 PM→Jul 31, 07:58 PMresolved

Jul 31, 07:58 PM

resolved — This incident has been resolved.

Jul 31, 07:24 PM

monitoring — A fix has been implemented and we are monitoring the results.

Jul 31, 07:02 PM

identified — We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.

+1 more updates

Some users may have issues using Canva

major

Jul 13, 10:57 PM→Jul 13, 11:17 PMresolved

Jul 13, 11:17 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jul 13, 11:04 PM

identified — The issue has been identified: - Users are shown the wrong status of their subscription

Jul 13, 10:57 PM

investigating — Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

Some users may have issues downloading video designs

major

Jul 12, 08:38 AM→Jul 12, 05:29 PMresolved

Jul 12, 05:29 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jul 12, 08:38 AM

identified — Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

Users may have issue with Signup/Login via Microsoft

minor

Jul 9, 05:55 PM→Jul 10, 12:34 AMresolved

Jul 10, 12:34 AM

resolved — This incident has been resolved.

Jul 10, 12:13 AM

identified — The issue has been identified and a fix is being implemented.

Jul 9, 11:23 PM

investigating — We are continuing to investigate this issue and hope to have a fix in place soon.

+2 more updates

Some users may have issues using Canva

minor

Jul 9, 12:50 PM→Jul 9, 02:04 PMresolved

Jul 9, 02:04 PM

resolved — This incident has been resolved.

Jul 9, 01:51 PM

monitoring — Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

Jul 9, 12:50 PM

investigating — Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

Some users may experience issues with formulas in downloaded Sheets

minor

Jul 6, 07:00 AM→Jul 7, 01:24 AMresolved

Jul 7, 01:24 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jul 6, 07:00 AM

identified — Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

Users may experience errors uploading media

major

Jul 2, 09:10 AM→Jul 2, 11:00 AMresolved

Jul 2, 11:00 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jul 2, 09:12 AM

investigating — We are continuing to investigate this issue.

Jul 2, 09:10 AM

investigating — Users may experience errors uploading media to their Canva design

Some users in Australia and New Zealand may experience slower load times when using Canva

minor

Jul 2, 12:44 AM→Jul 2, 06:44 AMresolved

Jul 2, 06:44 AM

resolved — This incident has been resolved.

Jul 2, 04:19 AM

monitoring — A fix has been implemented and we are monitoring the results.

Jul 2, 02:21 AM

identified — The issue has been identified and a fix is being implemented.

+3 more updates

June 2026

Some users may have issues accessing Canva

minor

Jun 23, 11:01 PM→Jun 23, 11:51 PMresolved

Jun 23, 11:51 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jun 23, 11:19 PM

identified — We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

Jun 23, 11:01 PM

investigating — Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

Some users may experience errors while accessing Canva Design Agent

major

Jun 22, 04:16 AM→Jun 22, 07:28 AMresolved

Jun 22, 07:28 AM

resolved — This incident has been resolved.

Jun 22, 04:16 AM

identified — The issue has been identified and a fix is being implemented.

Some users may have issues accessing Canva

major

Jun 17, 02:53 AM→Jun 17, 03:54 AMresolved

Jun 17, 03:54 AM

resolved — This incident has been resolved.

Jun 17, 03:26 AM

monitoring — A fix has been implemented and we are currently monitoring

Jun 17, 03:07 AM

identified — Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

+2 more updates

Some users may have issues accessing Canva

major

Jun 15, 08:20 PM→Jun 15, 09:03 PMresolved

Jun 15, 09:03 PM

resolved — This incident has been resolved.

Jun 15, 08:30 PM

identified — Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

Jun 15, 08:20 PM

investigating — Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

Some users may experience slowness exporting video

minor

Jun 15, 11:34 AM→Jun 15, 12:10 PMresolved

Jun 15, 12:10 PM

resolved — This incident has been resolved.

Jun 15, 11:34 AM

identified — The issue has been identified and our engineers are working to implement a fix.

Some users may experience errors exporting video

major

Jun 15, 11:01 AM→Jun 15, 11:22 AMresolved

Jun 15, 11:22 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jun 15, 11:01 AM

identified — Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

Some users may experience intermittent issues using Canva

minor

Jun 12, 04:45 AM→Jun 12, 06:25 AMresolved

Jun 12, 06:25 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jun 12, 05:16 AM

monitoring — A fix has been implemented and we are monitoring the results.

Jun 12, 04:45 AM

identified — Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

Some users may have issues accessing designs on Canva

major

Jun 9, 03:41 AM→Jun 9, 04:19 AMresolved

Jun 9, 04:19 AM

resolved — This incident has been resolved.

Jun 9, 03:45 AM

identified — The issue has been identified and our engineers are working to implement a fix.

Jun 9, 03:41 AM

investigating — Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

May 2026

Some users may have issues accessing Canva

major

May 29, 01:46 AM→May 29, 02:12 AMresolved

May 29, 02:12 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

May 29, 01:58 AM

monitoring — A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

May 29, 01:48 AM

investigating — Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

+1 more updates

Some users might experience intermittent errors in Canva

major

May 22, 03:34 AM→May 22, 04:41 AMresolved

May 22, 04:41 AM

resolved — This incident has been resolved.

May 22, 04:07 AM

monitoring — A fix has been implemented and we are monitoring the results.

May 22, 03:46 AM

identified — The issue has been identified and a fix is being implemented.

+1 more updates

Intermittent errors uploading images and videos or using media editing tools

minor

May 21, 04:56 AM→May 21, 06:28 AMresolved

May 21, 06:28 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

May 21, 05:40 AM

monitoring — We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms imag...

May 21, 04:56 AM

identified — Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identifi...

Some users may have issues accessing Canva offline features

minor

May 12, 04:15 AM→May 12, 04:42 AMresolved

May 12, 04:42 AM

resolved — This incident has been resolved.

May 12, 04:15 AM

investigating — Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

Some users may have issues accessing Canva

major

May 8, 12:43 AM→May 8, 10:43 PMresolved

May 8, 10:43 PM

resolved — This incident has been resolved.

May 8, 06:01 AM

monitoring — We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.

May 8, 02:16 AM

monitoring — We've seen recovery and are currently monitoring for any further issues.

+2 more updates

Some users might experience errors when trying to access designs

major

May 7, 03:29 AM→May 7, 04:37 AMresolved

May 7, 04:37 AM

resolved — This incident has been resolved.

May 7, 03:54 AM

identified — Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

May 7, 03:29 AM

investigating — Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

Some users might experience errors when trying to access designs

major

May 7, 01:32 AM→May 7, 02:11 AMresolved

May 7, 02:11 AM

resolved — This incident has been resolved.

May 7, 01:55 AM

monitoring — A fix has been implemented and we are monitoring the results.

May 7, 01:32 AM

identified — Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

Users in some countries may experience issues trying to access Canva

major

May 7, 12:03 AM→May 7, 12:59 AMresolved

May 7, 12:59 AM

resolved — This incident has been resolved.

May 7, 12:49 AM

monitoring — A fix has been implemented and we are currently monitoring for any further issues.

May 7, 12:33 AM

identified — Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

+2 more updates

April 2026

Some users may have issues accessing Canva

major

Apr 29, 11:01 PM→Apr 29, 11:26 PMresolved

Apr 29, 11:26 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Apr 29, 11:01 PM

monitoring — A fix has been implemented and we are monitoring the results.

Some users may have issues accessing Canva

none

Apr 29, 01:49 PM→Apr 29, 02:16 PMresolved

Apr 29, 02:16 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Apr 29, 01:49 PM

monitoring — A fix has been implemented and we are monitoring the results.

Users should be able to access Canva, we are monitoring the fix.

critical

Apr 29, 12:21 AM→Apr 29, 01:02 AMresolved

Apr 29, 01:02 AM

resolved — This has been resolved.

Apr 29, 12:35 AM

monitoring — A fix has been implemented and we are monitoring the results.

Apr 29, 12:21 AM

investigating — Users should be able to access Canva, we are monitoring the fix.

Some users may have issues accessing Canva

major

Apr 28, 11:24 PM→Apr 29, 12:35 AMresolved

Apr 29, 12:35 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Apr 28, 11:24 PM

investigating — Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

Users are having issues accessing designs

minor

Apr 22, 11:48 PM→Apr 23, 12:28 AMresolved

Apr 23, 12:28 AM

resolved — This incident is resolved. Thank you for patience and understanding.

Apr 22, 11:59 PM

monitoring — The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

Apr 22, 11:48 PM

investigating — Users are having issues accessing designs. Our engineers are urgently investigating the issue.

Users may experience issues opening new and existing designs

critical

Apr 13, 12:28 AM→Apr 13, 05:56 AMresolved

Apr 13, 05:56 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Apr 13, 12:51 AM

monitoring — The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.

Apr 13, 12:33 AM

investigating — We are continuing to investigate this issue.

+2 more updates

Some users may experience issues accessing AI Voice

none

Apr 10, 02:39 PM→Apr 11, 05:04 AMresolved

Apr 11, 05:04 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Apr 10, 02:39 PM

investigating — Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

Some users are experiencing issues with AI image and video generation.

major

Apr 8, 09:23 AM→Apr 9, 09:54 AMresolved

Apr 9, 09:54 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Apr 8, 10:46 AM

identified — Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

Apr 8, 09:23 AM

identified — Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - ...

March 2026

Some users may encounter issues loading Canva.

critical

Mar 22, 09:57 PM→Mar 22, 11:09 PMresolved

Mar 22, 11:09 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Mar 22, 10:44 PM

monitoring — We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.

Mar 22, 09:57 PM

investigating — Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.

Media uploads failing for some users

major

Mar 12, 04:33 AM→Mar 12, 04:53 AMresolved

Mar 12, 04:53 AM

resolved — This incident is now mitigated. Thank you for your patience and understanding.

Mar 12, 04:34 AM

investigating — Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable....

Mar 12, 04:33 AM

investigating — Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.

Users may experience a 503 error message when accessing canva.com.

critical

Mar 11, 11:28 PM→Mar 12, 12:06 AMresolved

Mar 12, 12:06 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Mar 11, 11:28 PM

investigating — We are currently investigating this issue.

January 2026

Download issues for designs with uploaded images

major

Jan 28, 10:18 PM→Jan 29, 12:21 AMresolved

Jan 29, 12:21 AM

resolved — Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edi...

Jan 28, 10:18 PM

identified — Some users may experience download issues with designs that include uploaded photos or image files.

Canva apps appears to be in black/grey background

major

Jan 28, 06:23 PM→Jan 28, 09:49 PMresolved

Jan 28, 09:49 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jan 28, 06:23 PM

monitoring — Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www...

Apps Creation Issue

minor

Jan 23, 01:31 AM→Jan 23, 05:59 AMresolved

Jan 23, 05:59 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jan 23, 01:31 AM

identified — Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally....

Users may experience issues with Logging in/Signing up.

major

Jan 7, 11:29 PM→Jan 8, 03:09 AMresolved

Jan 8, 03:09 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Jan 8, 01:02 AM

monitoring — The fix has been put in place and we are monitoring the issue

Jan 7, 11:29 PM

investigating — Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.

December 2025

Some users may experience an error upon accessing their Canva designs.

critical

Dec 17, 10:25 PM→Dec 18, 01:50 AMresolved

Dec 18, 01:50 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Dec 17, 11:28 PM

monitoring — We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.

Dec 17, 10:33 PM

investigating — We are currently investigating the issue and will keep you updated.

+1 more updates

Canva is down due to Cloudflare outage

critical

Dec 5, 09:09 AM→Dec 5, 09:42 AMresolved

Dec 5, 09:42 AM

resolved — Canva services have fully recovered following the Cloudflare outage. All systems are now operational.

Dec 5, 09:30 AM

monitoring — We are continuing to monitor Canva services following the Cloudflare outage. All systems appear to be recovering.

Dec 5, 09:09 AM

investigating — Canva is down due to Cloudflare outage

November 2025

Users may experience issues with Canva Al features

major

Nov 27, 01:12 AM→Nov 27, 02:04 AMresolved

Nov 27, 02:04 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Nov 27, 01:37 AM

monitoring — The fix has been put in place and we are monitoring the issue.

Nov 27, 01:12 AM

investigating — Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.

Connect API

major

Nov 22, 10:18 AM→Nov 22, 10:49 AMresolved

Nov 22, 10:49 AM

resolved — The issue is now resolved.

Nov 22, 10:43 AM

monitoring — The fix has been put in place and we are monitoring the issue

Nov 22, 10:18 AM

investigating — Users are experiencing issues using Canva Connect API

Users are experiencing issues loading Canva

major

Nov 18, 12:04 PM→Nov 18, 02:56 PMresolved

Nov 18, 02:56 PM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Nov 18, 02:48 PM

monitoring — We've implemented a fix and monitoring results.

Nov 18, 02:06 PM

monitoring — We've implemented a fix and monitoring results.

+4 more updates

October 2025

Users are experiencing issues generating video through Magic Media

minor

Oct 29, 04:10 PM→Oct 30, 05:22 AMresolved

Oct 30, 05:22 AM

resolved — This incident has been resolved.

Oct 30, 12:58 AM

monitoring — - Fix has been implemented. Users should be able to generate videos with Magic Media now.

Oct 29, 04:10 PM

identified — Users may experience issues when trying to generate videos through Magic Media.

Some users are unable to add credit cards as a payment method

major

Oct 28, 07:03 PM→Oct 28, 07:59 PMresolved

Oct 28, 07:59 PM

resolved — This issue has been resolved

Oct 28, 07:03 PM

investigating — We are currently investigating an issue where some users are unable to add credit cards as a payment method.

Users are encountering issues with accessing or using Canva.

critical

Oct 20, 07:14 AM→Oct 20, 09:43 PMresolved

Oct 20, 09:43 PM

resolved — The issue has been resolved.

Oct 20, 04:45 PM

identified — Most of Canva and our features have come back online. Our team is actively investigating: - loading designs on homepage (refresh sometimes works) - slowness related issues when downloading designs - e...

Oct 20, 04:12 PM

identified — Most of Canva and our features have come back online. Our team is actively investigating: - slowness related issues when downloading designs - errors related to generating images/video - errors creati...

+20 more updates

Some users might not be able to access Canva

critical

Oct 14, 02:43 PM→Oct 14, 03:30 PMresolved

Oct 14, 10:28 PM

resolved — This incident is now resolved. Thank you for your patience and understanding

Oct 14, 03:21 PM

monitoring — A fix has been implemented and we are monitoring the results.

Oct 14, 02:43 PM

investigating — We are currently investigating this issue.

Some users may encounter an error or slowness when uploading files to Canva

major

Oct 7, 09:43 AM→Oct 7, 10:20 AMresolved

Oct 7, 10:20 AM

resolved — This incident is now resolved. Thank you for your patience and understanding.

Oct 7, 09:43 AM

investigating — We've noticed an increase in failed and slow uploads in some regions, and are investigating

Related Incident Histories

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