Canvas LMS Outage History

50 incidents reported. Data sourced from the official Canvas LMS status page.

50
Total Incidents
6
Major/Critical
37
Minor
50
Resolved

May 2026

Some users cannot add enrollments to Catalog

minor
May 12, 05:53 AM→May 12, 11:32 AMresolved
May 12, 11:32 AM
resolved — This incident has been resolved.
May 12, 07:33 AM
identified — The issue has been identified and a fix is being implemented.
May 12, 05:53 AM
investigating — We are currently investigating this issue.

Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available.

maintenance
May 7, 08:41 PM→May 11, 10:21 PMresolved
May 11, 10:21 PM
resolved — All Canvas environments are available.
May 11, 10:19 PM
monitoring — We are continuing to monitor for any further issues.
May 11, 10:18 PM
monitoring — Canvas Beta and Canvas Test are now available.
+3 more updates

Some users are having difficulties logging into Student ePortfolios

major
May 7, 05:21 PM→May 11, 03:52 PMresolved
May 11, 03:52 PM
resolved — This incident has been resolved.
May 7, 05:21 PM
investigating — We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.

UI Elements in New Quizzes are not loading for users.

maintenance
May 11, 01:26 PM→May 11, 01:39 PMresolved
May 11, 01:39 PM
resolved — This incident has been resolved.
May 11, 01:34 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 11, 01:26 PM
investigating — We are currently investigating this issue.

Some users may be experiencing slowness when accessing Canvas.

none
May 11, 01:16 PM→May 11, 01:16 PMresolved
May 11, 01:46 PM
resolved — Some users may be experiencing slowness when accessing Canvas.

Unsupported files for Groupdocs unable to render

minor
May 7, 03:55 PM→May 7, 05:37 PMresolved
May 7, 05:37 PM
resolved — This incident has been resolved.
May 7, 03:55 PM
identified — The issue has been identified and a fix is being implemented.

Some users may not see their data in Canvas Portfolio

minor
May 7, 07:11 AM→May 7, 09:45 AMresolved
May 7, 09:45 AM
resolved — This incident has been resolved.
May 7, 07:24 AM
identified — The issue has been identified and a fix is being implemented.
May 7, 07:11 AM
investigating — We are currently investigating this issue.

Confirmed Security Incident

none
May 1, 10:30 PM→May 6, 09:15 PMresolved
May 6, 09:15 PM
resolved — UPDATE - Canvas is fully operational, and we are not seeing any ongoing unauthorized activity. As a precaution, we recommend customers follow security best practices, including enforcing MFA on privil...
May 6, 09:13 PM
investigating — We are continuing to investigate this issue.
May 2, 06:46 PM
investigating — We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has be...
+1 more updates

Users utilizing Outcomes may run into errors or incorrect scores.

minor
May 5, 06:11 PM→May 5, 06:32 PMresolved
May 5, 06:32 PM
resolved — This incident has been resolved.
May 5, 06:13 PM
investigating — We are continuing to investigate this issue.
May 5, 06:12 PM
investigating — We are continuing to investigate this issue.
+1 more updates

Canvas: Developer Keys page does not load contents

minor
May 5, 02:01 AM→May 5, 03:01 AMresolved
May 5, 03:01 AM
resolved — This incident has been resolved.
May 5, 02:01 AM
investigating — We are currently investigating this issue.

Some Users May Encounter Errors When Accessing Canvas

major
May 4, 11:33 PM→May 5, 12:09 AMresolved
May 5, 12:09 AM
resolved — This incident has been resolved. If you are still seeing page errors, please clear your browser cookies and cache.
May 4, 11:33 PM
investigating — We are currently investigating this issue.

We are currently investigating reports of intermittent failures within the DocViewer conversion engine

minor
May 4, 10:54 PM→May 4, 11:41 PMresolved
May 4, 11:41 PM
resolved — This incident has been resolved.
May 4, 11:36 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 4, 10:54 PM
investigating — We are currently investigating this issue.

Some users may experience slowness when accessing Canvas.

minor
May 4, 01:45 PM→May 4, 03:35 PMresolved
May 4, 03:35 PM
resolved — This incident has been resolved.
May 4, 01:57 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 4, 01:45 PM
investigating — We are currently investigating this issue.

April 2026

Canvas Data 2 & Beta are available. Canvas Test Is Now Available

minor
Apr 30, 11:06 PM→May 6, 07:17 PMresolved
May 6, 07:17 PM
resolved — Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.
May 4, 05:11 PM
investigating — Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance. As more information becomes available we will update here.
May 4, 01:24 AM
investigating — Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
+5 more updates

Canvas Data 2 is showing latency in pulling weblog data

minor
Apr 29, 02:14 AM→Apr 29, 03:26 AMresolved
Apr 29, 03:26 AM
resolved — This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.
Apr 29, 02:54 AM
identified — The issue has been identified and a fix is being implemented.
Apr 29, 02:14 AM
investigating — We are currently investigating this issue.

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

minor
Apr 24, 07:33 AM→Apr 24, 01:26 PMresolved
Apr 24, 01:26 PM
resolved — This incident has been resolved.
Apr 24, 09:25 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 24, 09:03 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users may experience error messages when grading Classic Quizzes

minor
Apr 23, 04:22 AM→Apr 23, 06:17 AMresolved
Apr 23, 06:17 AM
resolved — This incident has been resolved.
Apr 23, 06:10 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 23, 06:07 AM
identified — We are continuing to work on a fix for this issue.
+8 more updates

Some users in the IAD region who are using a trust instance are unable to log into Canvas.

major
Apr 22, 11:22 PM→Apr 23, 03:13 AMresolved
Apr 23, 03:13 AM
resolved — This incident has been resolved.
Apr 23, 03:07 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 23, 02:59 AM
investigating — We are continuing to investigate this issue.
+7 more updates

Some users may experience errors when accessing Canvas Career.

minor
Apr 22, 01:11 PM→Apr 22, 02:46 PMresolved
Apr 22, 02:46 PM
resolved — This incident has been resolved.
Apr 22, 01:23 PM
identified — The issue has been identified and a fix is being implemented.
Apr 22, 01:11 PM
investigating — We are currently investigating this issue.

Some Users May Encounter Sporadic Errors When Logging into Canvas.

minor
Apr 21, 11:42 PM→Apr 22, 01:26 AMresolved
Apr 22, 01:26 AM
resolved — This incident has been resolved. Users who are seeing these errors may see resolution by clearing cache and cookies.
Apr 22, 01:22 AM
monitoring — A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
Apr 22, 01:05 AM
investigating — We are continuing to investigate this issue.
+2 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.

minor
Apr 21, 05:11 PM→Apr 21, 05:33 PMresolved
Apr 21, 05:33 PM
resolved — This incident has been resolved.
Apr 21, 05:26 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 21, 05:12 PM
identified — We are continuing to work on a fix for this issue.
+1 more updates

Loading Errors when accessing Catalog

none
Apr 17, 06:00 AM→Apr 17, 06:00 AMresolved
Apr 17, 08:57 PM
resolved — Some users may have received loading errors when attempting to access Catalog between 2:17PM and 2:27PM MDT.

Some Users May Encounter Long Load Times or Page Errors When Accessing Canvas

none
Apr 15, 07:39 PM→Apr 15, 07:39 PMresolved
Apr 15, 07:39 PM
resolved — Some users may have encountered longer than usual loading times or page errors when accessing Canvas.

Some users may experience degraded performance when attempting to login to Canvas.

minor
Apr 15, 05:43 PM→Apr 15, 06:49 PMresolved
Apr 15, 06:49 PM
resolved — This incident has been resolved.
Apr 15, 05:55 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 15, 05:43 PM
investigating — We are currently investigating this issue.

Canvas User Page Errors

none
Apr 14, 04:00 PM→Apr 14, 04:00 PMresolved
Apr 14, 05:04 PM
resolved — Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.

Some users are seeing Canvas Under Heavy Load error when accessing Canvas.

minor
Apr 13, 06:58 PM→Apr 13, 09:43 PMresolved
Apr 13, 09:43 PM
resolved — This incident has been resolved.
Apr 13, 07:50 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 13, 07:37 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some Users Experiencing Slowness and Page Errors in Canvas

minor
Apr 10, 12:49 AM→Apr 10, 01:02 AMresolved
Apr 10, 01:02 AM
resolved — This incident has been resolved.
Apr 10, 12:52 AM
investigating — We are continuing to investigate this issue.
Apr 10, 12:52 AM
investigating — We are continuing to investigate this issue.
+1 more updates

Page views are not generating in user UI or API

minor
Apr 9, 02:54 PM→Apr 9, 04:44 PMresolved
Apr 9, 04:44 PM
resolved — This incident has been resolved.
Apr 9, 03:09 PM
identified — We are continuing to work on a fix for this issue.
Apr 9, 02:54 PM
identified — The issue has been identified and a fix is being implemented.

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Apr 9, 12:32 PM→Apr 9, 12:48 PMresolved
Apr 9, 12:48 PM
resolved — This incident has been resolved.
Apr 9, 12:32 PM
identified — The issue has been identified and a fix is being implemented.

Some users are unable to access Studio and are encountering errors with embedded Studio content

critical
Apr 9, 04:08 AM→Apr 9, 04:39 AMresolved
Apr 9, 04:39 AM
resolved — This incident has been resolved.
Apr 9, 04:36 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 9, 04:35 AM
identified — The issue has been identified and a fix is being implemented.
+2 more updates

Using the Canvas Career agent can cause an error message

minor
Apr 8, 03:05 PM→Apr 8, 04:00 PMresolved
Apr 8, 04:00 PM
resolved — This incident has been resolved.
Apr 8, 03:28 PM
identified — The issue has been identified and a fix is being implemented.
Apr 8, 03:05 PM
investigating — We are currently investigating this issue.

Some users are being logged out from their Canvas Application on Android mobile devices

minor
Apr 8, 08:14 AM→Apr 8, 11:47 AMresolved
Apr 8, 11:47 AM
resolved — This incident has been resolved.
Apr 8, 09:57 AM
identified — We are continuing to work on a fix for this issue.
Apr 8, 09:07 AM
identified — We are continuing to work on a fix for this issue.
+4 more updates

Some users may encounter broken images and media files in Canvas

minor
Apr 8, 09:23 AM→Apr 8, 09:49 AMresolved
Apr 8, 09:49 AM
resolved — This incident has been resolved.
Apr 8, 09:45 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 8, 09:33 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server.

major
Apr 6, 03:47 PM→Apr 7, 06:54 PMresolved
Apr 7, 06:54 PM
resolved — This incident has been resolved.
Apr 6, 05:49 PM
monitoring — Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.
Apr 6, 05:45 PM
monitoring — A fix has been implemented and we are monitoring the results.
+2 more updates

Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors

minor
Apr 2, 02:41 PM→Apr 2, 05:40 PMresolved
Apr 2, 05:40 PM
resolved — This incident has been resolved.
Apr 2, 02:58 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 2, 02:41 PM
investigating — We are currently investigating this issue.

March 2026

Some Users are getting 502 errors when accessing New Quizzes

minor
Mar 30, 03:13 PM→Mar 30, 10:59 PMresolved
Mar 30, 10:59 PM
resolved — This incident has been resolved.
Mar 30, 07:57 PM
monitoring — We are continuing to monitor for any further issues.
Mar 30, 04:11 PM
monitoring — A fix has been implemented and we are monitoring the results.
+4 more updates

Users are experiencing incorrect images showing up in Classic Quizzes

minor
Mar 27, 05:51 PM→Mar 27, 11:03 PMresolved
Mar 27, 11:03 PM
resolved — This incident has been resolved.
Mar 27, 10:35 PM
identified — We are continuing to work on a fix for this issue.
Mar 27, 09:26 PM
identified — The issue has been identified and a fix is being implemented.
+4 more updates

Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.

minor
Mar 24, 10:45 PM→Mar 25, 02:49 AMresolved
Mar 25, 02:49 AM
resolved — This incident has been resolved.
Mar 24, 11:23 PM
identified — The issue has been identified and a fix is being implemented.
Mar 24, 10:55 PM
investigating — We are continuing to investigate this issue.
+1 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Mar 23, 01:43 PM→Mar 23, 02:20 PMresolved
Mar 23, 02:20 PM
resolved — This incident has been resolved.
Mar 23, 01:43 PM
monitoring — A fix has been implemented and we are monitoring the results.

Delayed New Quizzes Data in Canvas Data

minor
Mar 19, 04:38 PM→Mar 19, 11:38 PMresolved
Mar 19, 11:38 PM
resolved — This incident has been resolved.
Mar 19, 08:28 PM
monitoring — We are continuing to monitor for any further issues.
Mar 19, 07:23 PM
monitoring — A fix has been implemented and we are monitoring the results.
+4 more updates

Page Errors when Accessing Canvas Discussions Implementing Advanced Rubrics

minor
Mar 10, 11:13 PM→Mar 11, 12:03 AMresolved
Mar 11, 12:03 AM
resolved — This incident has been resolved.
Mar 10, 11:50 PM
identified — The issue has been identified and a fix is being implemented.
Mar 10, 11:50 PM
investigating — We are continuing to investigate this issue.
+3 more updates

February 2026

Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

minor
Feb 24, 11:04 PM→Feb 25, 12:56 AMresolved
Feb 25, 12:56 AM
resolved — This incident has been resolved.
Feb 25, 12:49 AM
monitoring — A fix has been implemented and we are monitoring the results.
Feb 25, 12:12 AM
identified — The issue has been identified and a fix is being implemented.
+3 more updates

Users are experiencing page load errors in Canvas.

major
Feb 24, 02:52 AM→Feb 24, 03:25 AMresolved
Feb 24, 03:25 AM
resolved — This incident has been resolved.
Feb 24, 03:24 AM
monitoring — We are continuing to monitor for any further issues.
Feb 24, 03:23 AM
monitoring — A fix has been implemented and we are monitoring the results.
+2 more updates

Some users in the Sydney region may experience long load times or page errors in Canvas.

minor
Feb 24, 02:23 AM→Feb 24, 03:09 AMresolved
Feb 24, 03:09 AM
resolved — This incident has been resolved.
Feb 24, 02:23 AM
investigating — We are currently investigating this issue.

Some users may be experiencing slow load times or timeout errors when accessing Canvas

minor
Feb 23, 04:29 PM→Feb 23, 05:01 PMresolved
Feb 23, 05:01 PM
resolved — This incident has been resolved.
Feb 23, 04:29 PM
identified — The issue has been identified and a fix is being implemented.

A small subset of users in the United States among those who use multi-factor authentication are unable to log into Canvas.

minor
Feb 20, 03:45 AM→Feb 20, 08:37 AMresolved
Feb 20, 08:37 AM
resolved — This incident has been resolved.
Feb 20, 06:54 AM
monitoring — We are continuing to monitor for any further issues.
Feb 20, 06:20 AM
monitoring — We are continuing to monitor for any further issues.
+3 more updates

Some users may be experiencing slow load times or timeout errors when accessing Canvas

minor
Feb 12, 04:58 PM→Feb 12, 08:58 PMresolved
Feb 12, 08:58 PM
resolved — This incident has been resolved.
Feb 12, 04:58 PM
identified — The issue has been identified and a fix is being implemented.

DocViewer failing to render new files for some users

minor
Feb 11, 11:11 PM→Feb 12, 01:40 AMresolved
Feb 12, 01:40 AM
resolved — This incident has been resolved.
Feb 12, 01:29 AM
monitoring — A fix has been implemented and we are monitoring the results.
Feb 11, 11:41 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Users attempting to contact us via Phone may see longer wait times.

minor
Feb 10, 06:06 PM→Feb 10, 07:04 PMresolved
Feb 10, 07:04 PM
resolved — This incident has been resolved.
Feb 10, 06:34 PM
monitoring — A fix has been implemented and we are monitoring the results.
Feb 10, 06:10 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some Canvas users are unable to log in using mobile applications

minor
Feb 6, 09:44 AM→Feb 6, 09:50 AMresolved
Feb 6, 09:50 AM
resolved — This incident has been resolved.
Feb 6, 09:48 AM
monitoring — A fix has been implemented and we are monitoring the results.
Feb 6, 09:44 AM
identified — The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.

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