Canvas LMS Outage History

50 incidents reported. Data sourced from the official Canvas LMS status page.

50
Total Incidents
4
Major/Critical
34
Minor
50
Resolved

August 2026

Some users may experience errors when playing or uploading media files

minor
Aug 17, 01:30 PM→Aug 17, 01:43 PMresolved
Aug 17, 01:43 PM
resolved — This incident has been resolved.
Aug 17, 01:30 PM
identified — A small number of users may experience errors when playing or uploading media files

Some users may run into slow load times or errors when accessing Canvas

minor
Aug 17, 12:15 PM→Aug 17, 12:32 PMresolved
Aug 17, 12:32 PM
resolved — This incident has been resolved.
Aug 17, 12:28 PM
monitoring — A fix has been implemented and we are monitoring the results.
Aug 17, 12:20 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users receiving errors when accessing Canvas

minor
Aug 13, 06:28 PM→Aug 14, 12:38 AMresolved
Aug 14, 12:38 AM
resolved — This incident has been resolved.
Aug 13, 07:31 PM
monitoring — A fix has been implemented and we are monitoring the results.
Aug 13, 06:42 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users may run into slow load times or errors when accessing Canvas

minor
Aug 11, 02:25 PM→Aug 11, 04:48 PMresolved
Aug 11, 04:48 PM
resolved — This incident has been resolved.
Aug 11, 04:40 PM
identified — We are continuing to work on a fix for this issue.
Aug 11, 04:02 PM
identified — We are continuing to work on a fix for this issue.
+3 more updates

Stride users may experience 403 error messages when accessing LTIs

minor
Aug 6, 05:18 PM→Aug 6, 07:12 PMresolved
Aug 6, 07:12 PM
resolved — This incident has been resolved.
Aug 6, 06:42 PM
identified — We are continuing to work on a fix for this issue.
Aug 6, 06:18 PM
identified — The issue has been identified and a fix is being implemented.
+2 more updates

July 2026

New Quizzes may be down for some users

minor
Jul 28, 07:50 AM→Jul 28, 09:10 AMresolved
Jul 28, 09:10 AM
resolved — This incident has been resolved.
Jul 28, 09:01 AM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 28, 08:45 AM
identified — We are continuing to work on a fix for this issue.
+3 more updates

Free-for-Teacher users may encounter errors when accessing Canvas

none
Jul 28, 06:36 AM→Jul 28, 07:04 AMresolved
Jul 28, 07:04 AM
resolved — This incident has been resolved.
Jul 28, 06:50 AM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 28, 06:44 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Unexpected Errors Or Failed Requests When Using AI Tools In Canvas

none
Jul 16, 06:30 PM→Jul 16, 06:30 PMresolved
Jul 16, 09:16 PM
resolved — Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.

Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio

major
Jul 16, 08:22 AM→Jul 16, 12:21 PMresolved
Jul 16, 12:21 PM
resolved — This issue has been resolved and all Instructure products are working as intended.
Jul 16, 11:57 AM
monitoring — A fix has been implemented in all regions for all affected products. We are currently monitoring the results.
Jul 16, 11:52 AM
identified — We are continuing to work on a fix for this issue.
+18 more updates

Canvas User pages not accessible.

minor
Jul 16, 12:38 AM→Jul 16, 01:12 AMresolved
Jul 16, 01:12 AM
resolved — This incident has been resolved.
Jul 16, 12:58 AM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 16, 12:38 AM
investigating — We are currently investigating this issue.

Roll Call database misconfiguration for some users

minor
Jul 14, 03:28 PM→Jul 14, 10:14 PMresolved
Jul 14, 10:14 PM
resolved — This incident has been resolved.
Jul 14, 09:58 PM
identified — We are continuing to work on a fix for this issue.
Jul 14, 08:24 PM
identified — We are continuing to work on a fix for this issue.
+4 more updates

A small subset of users may experience page errors when accessing Canvas.

minor
Jul 12, 07:02 PM→Jul 12, 07:21 PMresolved
Jul 12, 07:21 PM
resolved — This incident has been resolved.
Jul 12, 07:02 PM
investigating — We are currently investigating this issue.

Some Users May Encounter Errors When Attempting To Log Into Canvas

minor
Jul 6, 07:45 PM→Jul 6, 09:22 PMresolved
Jul 6, 09:22 PM
resolved — This incident has been resolved.
Jul 6, 09:07 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 6, 07:56 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users are experiencing errors when logging into Canvas on Android devices.

minor
Jul 1, 12:13 AM→Jul 1, 12:44 AMresolved
Jul 1, 12:44 AM
resolved — This incident has been resolved.
Jul 1, 12:35 AM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 1, 12:13 AM
investigating — We are currently investigating this issue.

June 2026

Sistemic rostering and grade sync delays

minor
Jun 29, 05:50 PM→Jun 29, 09:45 PMresolved
Jun 30, 02:00 AM
resolved — This incident has been resolved.
Jun 29, 06:23 PM
identified — The issue has been identified and a fix is being implemented.
Jun 29, 05:50 PM
investigating — We are currently investigating the reported delays for Sistemic rostering and grade syncs.

Some users in Western Europe are experiencing slow load times in Canvas DocViewer.

minor
Jun 23, 01:36 AM→Jun 23, 01:52 AMresolved
Jun 23, 01:52 AM
resolved — This incident has been resolved.
Jun 23, 01:36 AM
investigating — We are currently investigating this issue.

Users attempting to access Canvas Portfolio are getting an error when attempting to access

minor
Jun 22, 04:02 PM→Jun 22, 05:09 PMresolved
Jun 22, 05:09 PM
resolved — This incident has been resolved.
Jun 22, 04:54 PM
identified — The issue has been identified and a fix is being implemented.
Jun 22, 04:35 PM
investigating — We are continuing to investigate this issue.
+1 more updates

Some users may encounter errors when using IgniteAI Agent

minor
Jun 22, 10:44 AM→Jun 22, 12:07 PMresolved
Jun 22, 12:07 PM
resolved — This incident has been resolved.
Jun 22, 12:05 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 22, 10:46 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Impact unavailble for users in Mumbai

none
Jun 18, 01:29 PM→Jun 18, 01:29 PMresolved
Jun 18, 01:29 PM
resolved — Impact 1.0 was temporarily unavailable for users in Mumbai.

Some users may encounter errors when using IgniteAI Agent

minor
Jun 17, 08:53 AM→Jun 17, 09:48 AMresolved
Jun 17, 09:48 AM
resolved — This incident has been resolved.
Jun 17, 09:43 AM
identified — The issue has been identified and a fix is being implemented.
Jun 17, 08:53 AM
investigating — We are currently investigating this issue.

Canvas Careers unavailable. Users receive the error "Failed to load navigation."

minor
Jun 10, 06:02 PM→Jun 10, 06:13 PMresolved
Jun 10, 06:13 PM
resolved — This incident has been resolved.
Jun 10, 06:07 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 10, 06:04 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users receiving Internal Access Manager request form

none
Jun 9, 04:26 PM→Jun 9, 04:47 PMresolved
Jun 9, 04:47 PM
resolved — This incident has been resolved.
Jun 9, 04:42 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 9, 04:33 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users may encounter errors when accessing SCORM LTI Tool and Content

minor
Jun 5, 08:39 AM→Jun 5, 10:27 AMresolved
Jun 5, 10:27 AM
resolved — This incident has been resolved.
Jun 5, 10:22 AM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 5, 08:51 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

HTML files download instead of previewing which may disrupt course content in Canvas

minor
Jun 4, 01:15 AM→Jun 4, 03:11 AMresolved
Jun 4, 03:11 AM
resolved — This incident has been resolved.
Jun 4, 01:41 AM
identified — The issue has been identified and a fix is being implemented.
Jun 4, 01:15 AM
investigating — We are currently investigating this issue.

May 2026

Studio service is down in SYD region

none
May 29, 12:40 PM→May 29, 12:40 PMresolved
May 29, 02:26 PM
resolved — From 6:41 AM to 6:55 AM MST Studio service in the SYD region was down.

Studio bulk auto-caption notification emails

none
May 28, 12:00 PM→May 28, 12:00 PMresolved
May 28, 04:05 PM
resolved — Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While ...

Multi-factor authentication issues

minor
May 22, 11:55 PM→May 22, 11:55 PMresolved
May 23, 12:33 AM
resolved — Some users may have experienced issues with multi-factor authentication. This has been resolved.

Some users cannot add enrollments to Catalog

minor
May 12, 05:53 AM→May 12, 11:32 AMresolved
May 12, 11:32 AM
resolved — This incident has been resolved.
May 12, 07:33 AM
identified — The issue has been identified and a fix is being implemented.
May 12, 05:53 AM
investigating — We are currently investigating this issue.

Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available.

maintenance
May 7, 08:41 PM→May 11, 10:21 PMresolved
May 11, 10:21 PM
resolved — All Canvas environments are available.
May 11, 10:19 PM
monitoring — We are continuing to monitor for any further issues.
May 11, 10:18 PM
monitoring — Canvas Beta and Canvas Test are now available.
+3 more updates

Some users are having difficulties logging into Student ePortfolios

major
May 7, 05:21 PM→May 11, 03:52 PMresolved
May 11, 03:52 PM
resolved — This incident has been resolved.
May 7, 05:21 PM
investigating — We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.

UI Elements in New Quizzes are not loading for users.

maintenance
May 11, 01:26 PM→May 11, 01:39 PMresolved
May 11, 01:39 PM
resolved — This incident has been resolved.
May 11, 01:34 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 11, 01:26 PM
investigating — We are currently investigating this issue.

Some users may be experiencing slowness when accessing Canvas.

none
May 11, 01:16 PM→May 11, 01:16 PMresolved
May 11, 01:46 PM
resolved — Some users may be experiencing slowness when accessing Canvas.

Unsupported files for Groupdocs unable to render

minor
May 7, 03:55 PM→May 7, 05:37 PMresolved
May 7, 05:37 PM
resolved — This incident has been resolved.
May 7, 03:55 PM
identified — The issue has been identified and a fix is being implemented.

Some users may not see their data in Canvas Portfolio

minor
May 7, 07:11 AM→May 7, 09:45 AMresolved
May 7, 09:45 AM
resolved — This incident has been resolved.
May 7, 07:24 AM
identified — The issue has been identified and a fix is being implemented.
May 7, 07:11 AM
investigating — We are currently investigating this issue.

Confirmed Security Incident

none
May 1, 10:30 PM→May 6, 09:15 PMresolved
May 6, 09:15 PM
resolved — UPDATE - Canvas is fully operational, and we are not seeing any ongoing unauthorized activity. As a precaution, we recommend customers follow security best practices, including enforcing MFA on privil...
May 6, 09:13 PM
investigating — We are continuing to investigate this issue.
May 2, 06:46 PM
investigating — We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has be...
+1 more updates

Users utilizing Outcomes may run into errors or incorrect scores.

minor
May 5, 06:11 PM→May 5, 06:32 PMresolved
May 5, 06:32 PM
resolved — This incident has been resolved.
May 5, 06:13 PM
investigating — We are continuing to investigate this issue.
May 5, 06:12 PM
investigating — We are continuing to investigate this issue.
+1 more updates

Canvas: Developer Keys page does not load contents

minor
May 5, 02:01 AM→May 5, 03:01 AMresolved
May 5, 03:01 AM
resolved — This incident has been resolved.
May 5, 02:01 AM
investigating — We are currently investigating this issue.

Some Users May Encounter Errors When Accessing Canvas

major
May 4, 11:33 PM→May 5, 12:09 AMresolved
May 5, 12:09 AM
resolved — This incident has been resolved. If you are still seeing page errors, please clear your browser cookies and cache.
May 4, 11:33 PM
investigating — We are currently investigating this issue.

We are currently investigating reports of intermittent failures within the DocViewer conversion engine

minor
May 4, 10:54 PM→May 4, 11:41 PMresolved
May 4, 11:41 PM
resolved — This incident has been resolved.
May 4, 11:36 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 4, 10:54 PM
investigating — We are currently investigating this issue.

Some users may experience slowness when accessing Canvas.

minor
May 4, 01:45 PM→May 4, 03:35 PMresolved
May 4, 03:35 PM
resolved — This incident has been resolved.
May 4, 01:57 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 4, 01:45 PM
investigating — We are currently investigating this issue.

April 2026

Canvas Data 2 & Beta are available. Canvas Test Is Now Available

minor
Apr 30, 11:06 PM→May 6, 07:17 PMresolved
May 6, 07:17 PM
resolved — Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.
May 4, 05:11 PM
investigating — Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance. As more information becomes available we will update here.
May 4, 01:24 AM
investigating — Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
+5 more updates

Canvas Data 2 is showing latency in pulling weblog data

minor
Apr 29, 02:14 AM→Apr 29, 03:26 AMresolved
Apr 29, 03:26 AM
resolved — This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.
Apr 29, 02:54 AM
identified — The issue has been identified and a fix is being implemented.
Apr 29, 02:14 AM
investigating — We are currently investigating this issue.

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

minor
Apr 24, 07:33 AM→Apr 24, 01:26 PMresolved
Apr 24, 01:26 PM
resolved — This incident has been resolved.
Apr 24, 09:25 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 24, 09:03 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates

Some users may experience error messages when grading Classic Quizzes

minor
Apr 23, 04:22 AM→Apr 23, 06:17 AMresolved
Apr 23, 06:17 AM
resolved — This incident has been resolved.
Apr 23, 06:10 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 23, 06:07 AM
identified — We are continuing to work on a fix for this issue.
+8 more updates

Some users in the IAD region who are using a trust instance are unable to log into Canvas.

major
Apr 22, 11:22 PM→Apr 23, 03:13 AMresolved
Apr 23, 03:13 AM
resolved — This incident has been resolved.
Apr 23, 03:07 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 23, 02:59 AM
investigating — We are continuing to investigate this issue.
+7 more updates

Some users may experience errors when accessing Canvas Career.

minor
Apr 22, 01:11 PM→Apr 22, 02:46 PMresolved
Apr 22, 02:46 PM
resolved — This incident has been resolved.
Apr 22, 01:23 PM
identified — The issue has been identified and a fix is being implemented.
Apr 22, 01:11 PM
investigating — We are currently investigating this issue.

Some Users May Encounter Sporadic Errors When Logging into Canvas.

minor
Apr 21, 11:42 PM→Apr 22, 01:26 AMresolved
Apr 22, 01:26 AM
resolved — This incident has been resolved. Users who are seeing these errors may see resolution by clearing cache and cookies.
Apr 22, 01:22 AM
monitoring — A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
Apr 22, 01:05 AM
investigating — We are continuing to investigate this issue.
+2 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.

minor
Apr 21, 05:11 PM→Apr 21, 05:33 PMresolved
Apr 21, 05:33 PM
resolved — This incident has been resolved.
Apr 21, 05:26 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 21, 05:12 PM
identified — We are continuing to work on a fix for this issue.
+1 more updates

Loading Errors when accessing Catalog

none
Apr 17, 06:00 AM→Apr 17, 06:00 AMresolved
Apr 17, 08:57 PM
resolved — Some users may have received loading errors when attempting to access Catalog between 2:17PM and 2:27PM MDT.

Some Users May Encounter Long Load Times or Page Errors When Accessing Canvas

none
Apr 15, 07:39 PM→Apr 15, 07:39 PMresolved
Apr 15, 07:39 PM
resolved — Some users may have encountered longer than usual loading times or page errors when accessing Canvas.

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