Canvas LMS Outage History

50 incidents reported. Data sourced from the official Canvas LMS status page.

50
Total Incidents
5
Major/Critical
37
Minor
49
Resolved

February 2026

Some users may be experiencing slow load times or timeout errors when accessing Canvas

minor
Feb 12, 04:58 PMFeb 12, 08:58 PMresolved
Feb 12, 08:58 PM
resolvedThis incident has been resolved.
Feb 12, 04:58 PM
identifiedThe issue has been identified and a fix is being implemented.

DocViewer failing to render new files for some users

minor
Feb 11, 11:11 PMFeb 12, 01:40 AMresolved
Feb 12, 01:40 AM
resolvedThis incident has been resolved.
Feb 12, 01:29 AM
monitoringA fix has been implemented and we are monitoring the results.
Feb 11, 11:41 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Users attempting to contact us via Phone may see longer wait times.

minor
Feb 10, 06:06 PMFeb 10, 07:04 PMresolved
Feb 10, 07:04 PM
resolvedThis incident has been resolved.
Feb 10, 06:34 PM
monitoringA fix has been implemented and we are monitoring the results.
Feb 10, 06:10 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Some Canvas users are unable to log in using mobile applications

minor
Feb 6, 09:44 AMFeb 6, 09:50 AMresolved
Feb 6, 09:50 AM
resolvedThis incident has been resolved.
Feb 6, 09:48 AM
monitoringA fix has been implemented and we are monitoring the results.
Feb 6, 09:44 AM
identifiedThe issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.

Learnosity outage impacting assessment delivery to students

none
Feb 4, 06:49 PMFeb 4, 08:13 PMresolved
Feb 4, 08:13 PM
resolved"As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1). Learnosity Support and Systems Engineering teams...
Feb 4, 06:57 PM
monitoring"As of 18:52 UTC, the Learnosity System Engineering team has put a fix in place. We will continue to monitor for some time to ensure a stable recovery, but all services are operational again. Learnos...
Feb 4, 06:54 PM
investigatingWe are continuing to investigate this issue.
+1 more updates

Some users may encounter errors when previewing or downloading files in Canvas

none
Feb 2, 01:00 PMFeb 2, 01:00 PMresolved
Feb 2, 01:41 PM
resolvedBetween 06:00 and 06:20 MST, some users may have experienced errors when trying to preview or download files in Canvas (e.g. images, videos, attachments).

January 2026

Some users may be experiencing slowness or timeout errors when accessing Canvas

none
Jan 29, 05:43 PMJan 29, 05:57 PMresolved
Jan 29, 05:57 PM
resolvedThis incident has been resolved.
Jan 29, 05:43 PM
identifiedWe are continuing to work on a fix for this issue.
Jan 29, 05:43 PM
identifiedThe issue has been identified and a fix is being implemented.

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Jan 29, 02:19 PMJan 29, 03:50 PMresolved
Jan 29, 03:50 PM
resolvedThis incident has been resolved.
Jan 29, 03:29 PM
monitoringA fix has been implemented and we are monitoring the results.
Jan 29, 02:55 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Users may see some services stating that they are either queued or in progress and to come back later.

minor
Jan 28, 06:41 PMJan 28, 08:05 PMresolved
Jan 28, 08:05 PM
resolvedThis incident has been resolved.
Jan 28, 07:48 PM
monitoringA fix has been implemented and we are monitoring the results.
Jan 28, 07:26 PM
identifiedThe issue has been identified and a fix is being implemented.
+3 more updates

Some users may encounter degraded performance when using New Quizzes.

minor
Jan 28, 02:33 PMJan 28, 03:23 PMresolved
Jan 28, 03:23 PM
resolvedThis incident has been resolved.
Jan 28, 02:43 PM
monitoringA fix has been implemented and we are monitoring the results.
Jan 28, 02:33 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Some users are unable to access or are receiving errors when attempting to use the new Portfolio feature

critical
Jan 22, 07:35 PMJan 22, 07:35 PMresolved
Jan 22, 08:33 PM
resolvedSome users are unable to access or are receiving errors when attempting to use the new Portfolio feature.

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

minor
Jan 21, 12:06 PMJan 21, 04:00 PMresolved
Jan 21, 04:00 PM
resolvedThis incident has been resolved.
Jan 21, 03:36 PM
monitoringWe are continuing to monitor for any further issues.
Jan 21, 02:57 PM
monitoringWe are continuing to monitor for any further issues.
+11 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas

none
Jan 19, 08:31 PMJan 19, 08:31 PMresolved
Jan 19, 08:31 PM
resolvedSupportAuth DDoS

Some LTI's are currently hidden in Canvas

minor
Jan 17, 11:35 PMJan 18, 12:21 AMresolved
Jan 18, 12:21 AM
resolvedThis incident has been resolved.
Jan 18, 12:02 AM
monitoringA fix has been implemented and we are monitoring the results.
Jan 17, 11:51 PM
identifiedThe issue has been identified and a fix is being implemented.
+2 more updates

Some users may see errors or images not loading.

minor
Jan 14, 03:09 PMJan 14, 03:35 PMresolved
Jan 14, 03:35 PM
resolvedThis incident has been resolved.
Jan 14, 03:09 PM
investigatingWe are currently investigating this issue.

Some Canvas users are seeing Canvas Under Heavy Load error when accessing Canvas.

minor
Jan 14, 01:35 AMJan 14, 01:37 AMresolved
Jan 14, 01:37 AM
resolvedThis incident has been resolved.
Jan 14, 01:35 AM
investigatingWe are currently investigating this issue.

Large drop of successful logins

minor
Jan 12, 08:33 PMJan 12, 08:45 PMresolved
Jan 12, 08:45 PM
resolvedThis incident has been resolved.
Jan 12, 08:36 PM
monitoringA fix has been implemented and we are monitoring the results.
Jan 12, 08:35 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Some users may be encountering 504 errors when accessing Canvas.

minor
Jan 12, 02:58 PMJan 12, 03:33 PMresolved
Jan 12, 03:33 PM
resolvedThis incident has been resolved.
Jan 12, 03:23 PM
monitoringA fix has been implemented and we are monitoring the results.
Jan 12, 03:04 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Jan 12, 01:18 PMJan 12, 01:57 PMresolved
Jan 12, 01:57 PM
resolvedThis incident has been resolved.
Jan 12, 01:53 PM
monitoringA fix has been implemented and we are monitoring the results.
Jan 12, 01:43 PM
identifiedWe are continuing to work on a fix for this issue.
+1 more updates

Some users may experience error messages during their existing Quiz sessions. New sessions can be started without any errors.

minor
Jan 7, 01:46 PMJan 7, 06:55 PMresolved
Jan 7, 06:55 PM
resolvedThis incident has been resolved.
Jan 7, 05:03 PM
monitoringWe are continuing to monitor for any further issues.
Jan 7, 03:24 PM
monitoringA fix has been implemented and we are monitoring the results.
+5 more updates

December 2025

Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com

minor
Dec 30, 09:22 PMDec 30, 10:05 PMresolved
Dec 30, 10:05 PM
resolvedThis incident has been resolved.
Dec 30, 09:34 PM
monitoringA fix has been implemented and we are monitoring the results.
Dec 30, 09:22 PM
identifiedThe issue has been identified and a fix is being implemented.

Users running into Canvas is currently in Maintenance mode error

none
Dec 20, 06:00 PMDec 20, 06:00 PMresolved
Dec 20, 06:16 PM
resolvedMany users were getting a Canvas is down for Maintenance error when attempting to access quizzes, images, and external tools in canvas.

Due to an incident impacting our external service provider (Snowflake), some customers are not seeing new data in Canvas Data 2

minor
Dec 16, 10:00 AMDec 16, 03:48 PMresolved
Dec 16, 03:48 PM
resolvedThis incident has been resolved.
Dec 16, 03:30 PM
identifiedWe are continuing to work on a fix for this issue.
Dec 16, 02:57 PM
identifiedWe are continuing to work on a fix for this issue.
+12 more updates

Some users in North America may be experiencing slow load times or errors when accessing Canvas

minor
Dec 11, 06:25 PMDec 11, 07:44 PMresolved
Dec 11, 07:44 PM
resolvedThis incident has been resolved.
Dec 11, 07:44 PM
identifiedWe are continuing to work on a fix for this issue.
Dec 11, 06:41 PM
identifiedWe are continuing to work on a fix for this issue.
+1 more updates

Users using social and SSO logins at badges.parchment.eu are experiencing issues.

none
Dec 11, 03:26 PMDec 11, 03:26 PMresolved
Dec 11, 03:26 PM
resolvedThis incident has been resolved.

Some users may be experiencing slowness or timeout errors when accessing Canvas

none
Dec 8, 04:00 PMDec 8, 04:00 PMresolved
Dec 8, 04:45 PM
resolvedCluster 243 was down. From 9:00 AM - 9:25 AM

Some users may experience slow loading or page errors when attempting to access Canvas.

minor
Dec 4, 01:56 AMDec 4, 02:40 AMresolved
Dec 4, 02:40 AM
resolvedThis incident has been resolved.
Dec 4, 02:39 AM
identifiedThe issue has been identified and a fix is being implemented.
Dec 4, 01:56 AM
investigatingWe are currently investigating this issue.

Some users are unable to download files using Canvas apps on Android devices

minor
Dec 2, 12:45 PMDec 2, 02:22 PMresolved
Dec 2, 02:22 PM
resolvedThis incident has been resolved.
Dec 2, 02:18 PM
monitoringWe are continuing to monitor for any further issues.
Dec 2, 01:57 PM
monitoringWe are continuing to monitor for any further issues.
+4 more updates

November 2025

Blank Screen When Attempting to Access Recordings in Canvas

minor
Nov 18, 09:38 PMNov 19, 12:06 AMresolved
Nov 19, 12:06 AM
resolvedThis incident has been resolved.
Nov 19, 12:01 AM
monitoringA fix has been implemented and we are monitoring the results.
Nov 18, 11:29 PM
identifiedThe issue has been identified and a fix is being implemented.
+4 more updates

Users are unable to access Portfolium

major
Nov 18, 01:28 PMNov 18, 03:32 PMresolved
Nov 18, 03:32 PM
resolvedCloudflare has restored services and the issue is resolved.
Nov 18, 02:16 PM
investigatingWe are continuing to investigate this issue.
Nov 18, 01:28 PM
investigatingPortfolium is currently unavailable due to an outage impacting Cloudflare Global Network: https://www.cloudflarestatus.com/

Impact Dashboard, Messaging and Insights are unavailable.

critical
Nov 18, 12:38 PMNov 18, 03:32 PMpostmortem
Nov 19, 11:05 AM
postmortem**Date:** Tuesday, November 18, 2025 **Time of Initial Detection :** 05:38 AM MST **Time of Resolution \(Normal Operations\):** 09:02 AM MST **Duration of Impact:** 3 hours and 24 minutes‌ ### 1. ...
Nov 18, 03:32 PM
resolvedCloudflare has been resolved, and all systems are currently operating normally. We are continuing to monitor performance closely to ensure full stability.
Nov 18, 02:44 PM
monitoringCloudflare has fixed the issue which caused service degradation. Our services are recovering, and we are monitoring performance closely.
+2 more updates

Some users are experiencing issues when previewing files in Canvas

minor
Nov 15, 12:38 PMNov 15, 12:57 PMresolved
Nov 15, 12:57 PM
resolvedThis incident has been resolved.
Nov 15, 12:38 PM
investigatingWe are currently investigating this issue.

Some users are receiving 503 errors when accessing the new Portfolio feature

minor
Nov 14, 08:57 PMNov 14, 09:02 PMresolved
Nov 14, 09:02 PM
resolvedThis incident has been resolved.
Nov 14, 08:58 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 14, 08:57 PM
investigatingWe are currently investigating this issue.

Some users may experience 500 errors when trying to access Canvas

minor
Nov 12, 03:23 AMNov 12, 04:16 AMresolved
Nov 12, 04:16 AM
resolvedThis incident has been resolved.
Nov 12, 04:12 AM
identifiedThe issue has been identified and a fix is being implemented.
Nov 12, 03:51 AM
investigatingWe are continuing to investigate this issue.
+1 more updates

Some users may be receiving errors when accessing Canvas

minor
Nov 10, 07:51 PMNov 11, 06:56 AMresolved
Nov 11, 06:56 AM
resolvedThis incident has been resolved.
Nov 11, 04:17 AM
monitoringWe are continuing to monitor for any further issues.
Nov 11, 02:38 AM
monitoringWe are continuing to monitor for any further issues.
+11 more updates

Some users may encounter page errors when accessing Canvas.

minor
Nov 10, 07:45 PMNov 10, 08:13 PMresolved
Nov 10, 08:13 PM
resolvedThis incident has been resolved.
Nov 10, 08:05 PM
identifiedThe issue has been identified and a fix is being implemented.
Nov 10, 07:52 PM
investigatingWe are continuing to investigate this issue.
+2 more updates

Some users may be experiencing slow load times or timeout errors when accessing Canvas

minor
Nov 7, 04:23 PMNov 7, 06:55 PMresolved
Nov 7, 06:55 PM
resolvedThis incident has been resolved.
Nov 7, 04:58 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 7, 04:23 PM
investigatingWe are currently investigating this issue.

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Nov 5, 06:14 PMNov 6, 03:21 AMresolved
Nov 6, 03:21 AM
resolvedThis incident has been resolved.
Nov 6, 02:31 AM
monitoringWe are continuing to monitor for any further issues.
Nov 6, 12:43 AM
monitoringWe are continuing to monitor for any further issues.
+9 more updates

Some users may run into errors when logging into Canvas or during LTI launches.

minor
Nov 4, 06:32 PMNov 4, 07:52 PMresolved
Nov 4, 07:52 PM
resolvedThis incident has been resolved.
Nov 4, 07:17 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 4, 06:53 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

Google Assignments LTI 1.3 Submission & Linking Failure

none
Nov 4, 04:30 PMNov 4, 04:30 PMresolved
Nov 4, 05:53 PM
resolvedA service disruption occurred last night affecting the Google Assignments LTI 1.3 tool for approximately 9 hours. During this period, the "Link Selection" and "Homework Submission" placements were err...

Some incoming phone calls are experiencing delays in being assigned to Canvas Support agents

minor
Nov 3, 05:13 AMNov 3, 05:55 AMresolved
Nov 3, 05:55 AM
resolvedThis incident has been resolved.
Nov 3, 05:13 AM
investigatingWe are currently investigating this issue.

October 2025

LearnPlatform Portal is Down due to Database connectivity

critical
Oct 23, 01:38 PMOct 23, 02:40 PMresolved
Oct 23, 02:40 PM
resolvedThis incident has been resolved.LearnPlatform Portal is now operational for users. The issue is resolved.
Oct 23, 02:36 PM
identifiedLearnPlatform Portal is now operational for users. The issue is resolved.
Oct 23, 01:38 PM
identifiedLearnPlatform portal is down due to database connectivity issues. The engineering team has identified the problem and is working to resolve it. Users may see a 502 Bad Gateway status page after loggin...

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Oct 23, 11:48 AMOct 23, 01:41 PMresolved
Oct 23, 01:41 PM
resolvedThis incident has been resolved.
Oct 23, 01:38 PM
monitoringA fix has been implemented and we are monitoring the results.
Oct 23, 01:26 PM
identifiedThe issue has been identified and a fix is being implemented.
+4 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Oct 21, 05:33 AMOct 21, 06:06 AMresolved
Oct 21, 06:06 AM
resolvedThis incident has been resolved.
Oct 21, 05:33 AM
investigatingWe are currently investigating this issue.

Customers in IAD Region have been experiencing issues due to an Amazon Web Services incident.

major
Oct 20, 07:04 AMOct 21, 01:02 AMresolved
Oct 21, 01:02 AM
resolvedThis incident has been resolved.
Oct 21, 12:40 AM
monitoringCanvas and Mastery Connect are now accessible, and our engineers are monitoring for stability.
Oct 21, 12:13 AM
monitoringCanvas and Mastery Connect are now accessible, and our engineers are monitoring for stability.
+37 more updates

Some users may be experiencing slowness or timeout errors when accessing Canvas

minor
Oct 17, 01:24 PMOct 17, 01:42 PMresolved
Oct 17, 01:42 PM
resolvedThis incident has been resolved.
Oct 17, 01:24 PM
identifiedThe issue has been identified and a fix is being implemented.

Some users are experiencing errors when attempting to load Canvas Discussions.

minor
Oct 14, 01:06 AMOct 14, 02:27 AMresolved
Oct 14, 02:27 AM
resolvedThis incident has been resolved.
Oct 14, 01:48 AM
monitoringA fix has been implemented and we are monitoring the results.
Oct 14, 01:06 AM
investigatingWe are currently investigating this issue.

Some users experienced slow loading or page errors when accessing Canvas.

minor
Oct 13, 11:57 PMOct 13, 11:57 PMresolved
Oct 13, 11:57 PM
resolvedThis incident has been resolved.

Users of Canvas Free for Teacher may have briefly experienced slow loading or page errors.

minor
Oct 4, 12:25 AMOct 4, 12:25 AMresolved
Oct 4, 12:25 AM
resolvedThis incident has been resolved.

Some users are having issues accessing Canvas

minor
Oct 2, 11:09 AMOct 2, 11:14 AMresolved
Oct 2, 11:14 AM
resolvedThis incident has been resolved.
Oct 2, 11:09 AM
investigatingWe are currently investigating this issue.

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