How often does Clerk have outages?

Clerk has had 25 reported incidents recently. Visit apistatuscheck.com/incidents/clerk for the complete outage history with timelines and resolution details.

What was the last Clerk outage?

The most recent Clerk incident was "SMS Delivery Issues" on October 29, 2026. It was classified as major impact and is currently resolved.

Clerk Outage History

25 incidents reported. Data sourced from the official Clerk status page.

Total Incidents

Major/Critical

Minor

Resolved

October 2026

SMS Delivery Issues

major

Oct 29, 05:40 PM→Oct 29, 06:16 PMresolved

Oct 29, 06:16 PM

resolved — The SMS delivery issue is resolved. Delivery and verification completion rates have returned to normal following our upstream provider’s switch to an alternate route.

Oct 29, 06:05 PM

monitoring — SMS verification completion rates have returned to normal levels following the provider’s switch to an alternate delivery route. We’re continuing to monitor delivery and verification rates.

Oct 29, 06:00 PM

investigating — We’ve identified an issue with an upstream SMS provider’s delivery route to AT&T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share update...

+3 more updates

Issues with Documentation "Ask AI"

minor

Oct 21, 11:50 PM→Oct 23, 09:37 PMresolved

Oct 23, 09:37 PM

resolved — The Ask AI functionality in Clerk docs has been restored.

Oct 21, 11:50 PM

identified — We are investigating an issue with the Ask AI functionality in the Clerk Docs.

Dashboard increased latency

minor

Oct 1, 04:10 PM→Oct 2, 06:29 AMresolved

Oct 2, 06:29 AM

resolved — The incident is now resolved

Oct 1, 06:34 PM

monitoring — We have implemented a fix for this incident and are monitoring to ensure the issue does not recur.

Oct 1, 04:25 PM

identified — Latency is back to normal. We have identified the issue and are actively working on fixing it.

+1 more updates

September 2026

Development instances only - Apple rejecting emails

minor

Sep 28, 03:23 PM→Oct 19, 05:39 PMresolved

Oct 19, 05:39 PM

resolved — Despite extensive efforts to reach out to Apple about this issue we still do not have a resolution from them. As this incident has been ongoing for over a month, we have decided to move towards displa...

Sep 28, 03:23 PM

identified — We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are ...

Delays in webhook delivery

minor

Sep 16, 12:31 PM→Sep 16, 01:39 PMresolved

Sep 16, 03:20 PM

resolved — All systems are functional

Sep 16, 02:58 PM

monitoring — Webhook delivery is normal at the moment. We are closely monitoring

Sep 16, 02:33 PM

investigating — Delays in webhook deliveries for some customers

+3 more updates

Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients

minor

Sep 4, 10:06 AM→Sep 4, 02:40 PMresolved

Sep 4, 02:40 PM

resolved — Delivery to Microsoft-hosted mailboxes has been normal since 12:40 UTC. All delayed emails were delivered. This incident is resolved.

Sep 4, 01:33 PM

monitoring — Delivery to Microsoft-hosted mailboxes returned to normal at about 12:40 UTC and delayed emails have been delivered. We are monitoring to confirm it stays that way.

Sep 4, 11:37 AM

identified — We've found the cause. Emails to Microsoft-hosted mailboxes (Outlook.com, Hotmail, Microsoft 365) are being rate limited on the receiving side, and other email senders are seeing the same thing today....

+1 more updates

GCP incident in us-central1-b

minor

Sep 1, 03:48 PM→Sep 1, 07:13 PMresolved

Sep 1, 07:13 PM

resolved — Latency and error rates have held steady since the last update. We will re-open if there is a resurgence in errors or latency.

Sep 1, 06:35 PM

monitoring — latency metrics have returned to baseline, and we're seeing recovery in error rates. We are continuing to monitor for any signs of resurgence and will update accordingly.

Sep 1, 05:49 PM

monitoring — We are noting recovery in the path between our services and the database provider, but latency and error rate are still elevated above baseline.

+3 more updates

August 2026

Elevated API latency

minor

Aug 31, 01:55 PM→Aug 31, 03:40 PMresolved

Aug 31, 03:40 PM

resolved — API performance has remained stable following mitigation. This incident has been resolved.

Aug 31, 03:22 PM

monitoring — Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.

Aug 31, 02:42 PM

identified — We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll p...

+1 more updates

Increased API latency and errors

minor

Aug 4, 11:03 PM→Aug 4, 11:40 PMresolved

Aug 4, 11:40 PM

resolved — We've resolved the issue with our upstream provider.

Aug 4, 11:29 PM

monitoring — Our upstream provider has applied a fix and we've seen latency and errors subside. We continue to monitor the situation.

Aug 4, 11:14 PM

identified — We've identified the issue with our upstream provider and are working on resolution.

+1 more updates

Increased error rate

minor

Aug 1, 10:00 AM→Aug 1, 10:04 AMresolved

Aug 1, 10:04 AM

resolved — All systems are operational

Aug 1, 10:04 AM

identified — Elevated error rate across all service

July 2026

Elevated error rate in domain provisioning

minor

Jul 31, 12:23 PM→Jul 31, 01:00 PMresolved

Jul 31, 01:00 PM

resolved — Custom domain provisioning is fully operational again

Jul 31, 12:52 PM

monitoring — A fix has been implement by the downstream provider. We are closely monitoring.

Jul 31, 12:28 PM

identified — Domain provisioning is currently delayed due to degraded availability at a third-party infrastructure provider. Existing live applications and session/sign-in/sign-up traffic are not affected. Affec...

+1 more updates

Elevated API Errors

minor

Jul 16, 01:04 PM→Jul 16, 02:01 PMresolved

Jul 16, 02:01 PM

resolved — We have confirmed that error rates have returned to baseline.

Jul 16, 01:45 PM

monitoring — We've deployed a fix and are seeing error rates decrease. We are monitoring.

Jul 16, 01:27 PM

investigating — We're continuing to investigate.

+2 more updates

Increased latency on our APIs

minor

Jul 16, 07:56 AM→Jul 16, 07:58 AMresolved

Jul 16, 07:58 AM

resolved — There was a service degradation on our caching layer that affected the latency of our APIs. The caching layer is back to normal and latency dropped to normal levels.

Jul 16, 07:56 AM

investigating — There is increased latency on our APIs. We are investigating.

Elevated errors while configuring domains

major

Jul 12, 10:05 PM→Jul 13, 01:37 AMresolved

Jul 13, 01:37 AM

resolved — All domains have been processed from this incident.

Jul 12, 11:10 PM

monitoring — The underlying issue has been resolved, a downstream provider incident. Domains which failed to be provisioned are now being reprocessed and succeeding. We are continuing to monitor.

Jul 12, 10:05 PM

monitoring — We are observing elevated errors while provisioning domains

Elevated errors in Account Portal

minor

Jul 9, 08:38 PM→Jul 9, 08:43 PMresolved

Jul 9, 08:43 PM

resolved — The underlying issue has been identified and the Account Portal is now fully functioning again.

Jul 9, 08:38 PM

investigating — We are observing evaluated errors in account portal and actively investigating the source of the problem

Delay in webhook delivery

minor

Jul 1, 05:12 PM→Jul 1, 05:26 PMresolved

Jul 1, 05:26 PM

resolved — We have identified the cause of the delays and our mitigations have been successful. We are continuing to monitor webhook delivery.

Jul 1, 05:12 PM

investigating — We are investigating delays in webhook delivery. We have deployed mitigations and are continuing to monitor.

June 2026

SVGs are not loading properly

minor

Jun 18, 08:21 PM→Jun 18, 08:23 PMresolved

Jun 18, 08:23 PM

resolved — A fix has been published and confirmed it's now resolving SVGs correctly

Jun 18, 08:22 PM

monitoring — A fix has been deployed and we're seeing improved rates of resolution on the SVGs

Jun 18, 08:21 PM

investigating — SVGs are not loading properly, the team is investigating a fix

Dashboard analytics not loading properly

minor

Jun 18, 03:43 PM→Jun 18, 04:18 PMresolved

Jun 18, 04:18 PM

resolved — Services are up and running.

Jun 18, 04:17 PM

monitoring — A fix has been implemented, we are currently monitoring the affected services.

Jun 18, 04:16 PM

identified — Issue identified

+1 more updates

Elevated errors on Platform-API

minor

Jun 15, 03:44 PM→Jun 15, 03:26 PMresolved

Jun 15, 03:59 PM

resolved — Systems are fully operational

Jun 15, 03:44 PM

investigating — Elevated errors were observed in platform API when communicating with an upstream service

Elevated errors or delays for Clerk application going live

minor

Jun 12, 02:48 PM→Jun 12, 03:29 PMresolved

Jun 12, 03:29 PM

resolved — All systems are operational

Jun 12, 03:13 PM

monitoring — A fix has been implemented by the upstream provider. We are monitoring the results

Jun 12, 02:48 PM

identified — An upstream provider has a partial outage. Errors or delays might be encountered when a Clerk application goes live. We are monitoring the situation.

Analytics API I/O timeouts

major

Jun 9, 09:56 PM→Jun 9, 10:37 PMresolved

Jun 9, 10:37 PM

resolved — Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silen...

Jun 9, 10:11 PM

monitoring — We've mitigated a connection issue with the Analytics API and are now monitoring.

Jun 9, 09:56 PM

investigating — Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.

May 2026

Elevated Errors in APIs

minor

May 28, 07:16 PM→May 28, 08:32 PMresolved

May 28, 08:32 PM

resolved — APIs have returned to normal operation.

May 28, 07:30 PM

monitoring — We have deployed a mitigation to our APIs and observed errors return to a normal level. We are continuing to investigate and monitor.

May 28, 07:16 PM

investigating — We are investigating elevated level of internal errors in APIs.

Elevated 500 rates on API responses

major

May 26, 09:19 PM→May 26, 10:26 PMresolved

May 26, 10:26 PM

resolved — The root cause has been identified and addressed. We will continue to monitor going forward.

May 26, 10:08 PM

monitoring — We have deployed a fix for this issue and our services appear to have returned to normal operation. We continue to monitor.

May 26, 10:00 PM

investigating — We have deployed a fix and are observing rapid decline in error rates. We continue to monitor the situation.

+4 more updates

Issue with Provisioning Domains

minor

May 22, 03:48 PM→May 22, 09:43 PMresolved

May 22, 09:43 PM

resolved — Systems are back to normal.

May 22, 04:53 PM

monitoring — Our upstream provider has implemented a fix for domain provisioning. We are seeing signs of recovery and are continuing to monitor the situation.

May 22, 03:48 PM

investigating — There is an ongoing issue with one of our upstream providers which is impacting the provisioning of domains.

SCIM services are facing intermittent errors

minor

May 14, 08:37 PM→May 14, 09:05 PMresolved

May 14, 09:05 PM

resolved — The upstream provider marked the issue as resolved, we're continuing to monitor the database, but no error was observed.

May 14, 08:47 PM

monitoring — We're monitoring the database health, no error has been found on the last 10 minutes.

May 14, 08:37 PM

investigating — Our upstream database provider is facing issues with a specific region where our database is deployed, we're currently seeing intermittent errors on the SCIM services. The rest of clerk is not affecte...

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