How often does Grafana Cloud have outages?

Grafana Cloud has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/grafana for the complete outage history with timelines and resolution details.

What was the last Grafana Cloud outage?

The most recent Grafana Cloud incident was "Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)" on November 2, 2026. It was classified as minor impact and is currently resolved.

Grafana Cloud Outage History

50 incidents reported. Data sourced from the official Grafana Cloud status page.

Total Incidents

Major/Critical

Minor

Resolved

November 2026

Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

minor

Nov 2, 09:20 AM→Nov 2, 11:08 AMresolved

Nov 2, 11:08 AM

resolved — Between approximately 08:00 and 09:40 UTC (about 1 hour 40 minutes), some customers in AWS Australia (prod-au-southeast-1) experienced intermittent failures when evaluating alert and recording rules, ...

Nov 2, 10:17 AM

investigating — We continue to investigate intermittent failures when evaluating alert and recording rules in AWS Australia (prod-au-southeast-1), first observed at approximately 08:00 UTC. Some customers may see rul...

Nov 2, 09:20 AM

investigating — We are investigating an elevated rate of failures when evaluating Metrics alert and recording rules in AWS Australia (prod-au-southeast-1). Some customers may see rules missed or delayed rule evaluati...

Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes

none

Nov 2, 08:00 AM→Nov 2, 08:00 AMresolved

Nov 2, 12:14 PM

resolved — Between approximately 08:09 and 09:10 UTC on 2 November (about 1 hour 11 minutes), a subset of Synthetic Monitoring checks running from the Montreal, North Virginia, and North California public probe ...

IRM Unable to Voice Call Brazil Numbers

major

Nov 2, 12:36 AMinvestigating

Nov 2, 03:07 PM

investigating — We are continuing to work on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or SMS as notifications.

Nov 2, 12:36 AM

investigating — We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile ...

October 2026

Degraded Cloud Integrations

minor

Oct 27, 03:05 PM→Oct 27, 07:47 PMresolved

Oct 27, 07:47 PM

resolved — This incident has been resolved.

Oct 27, 05:16 PM

monitoring — Things are no longer degraded. We are currently monitoring the issue

Oct 27, 04:37 PM

investigating — We are continuing to investigate this issue.

+1 more updates

Frontend Observability Outage in prod-eu-west-2

critical

Oct 27, 03:56 PM→Oct 27, 04:24 PMresolved

Oct 27, 04:24 PM

resolved — This incident has been resolved.

Oct 27, 03:56 PM

investigating — We are currently investigating an issue impacting Frontend Observability since 15:20 UTC. We will provide another update as soon as we have more to share.

ingestion errors in mimir-prod-66

none

Oct 26, 02:13 AM→Oct 26, 03:13 AMresolved

Oct 26, 03:13 AM

resolved — the issue is resolved now, we're watching the cell

Oct 26, 02:35 AM

identified — read path is also affected.

Oct 26, 02:13 AM

identified — The issue has been identified, we are working on a fix

Some Grafana Instances Experiencing Issues Coming Online after Restart

minor

Oct 23, 01:33 PM→Oct 23, 06:16 PMresolved

Oct 23, 06:16 PM

resolved — This incident has been resolved.

Oct 23, 04:16 PM

monitoring — A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.

Oct 23, 03:04 PM

identified — We are continuing to work on a fix for this issue.

+1 more updates

Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

major

Oct 23, 09:31 AM→Oct 23, 10:16 AMresolved

Oct 23, 10:16 AM

resolved — Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct tra...

Oct 23, 09:31 AM

investigating — We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next upd...

Some GCK6 App Project Pages are Failing to Load

major

Oct 21, 01:22 PM→Oct 21, 03:29 PMresolved

Oct 21, 03:29 PM

resolved — This incident has been resolved.

Oct 21, 02:22 PM

identified — We are continuing to work on a fix for the issue.

Oct 21, 01:22 PM

identified — We are currently investigating this issue impacting some GCK6 app project pages. We are in the process of providing a fix for this.

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

minor

Oct 21, 11:48 AM→Oct 21, 01:26 PMresolved

Oct 21, 01:26 PM

resolved — This incident has been resolved.

Oct 21, 01:12 PM

monitoring — Remediation measures have been applied, and we are monitoring the recovery.

Oct 21, 12:12 PM

identified — The root cause of the issue has been indentified and we are working on the remediation steps.

+1 more updates

Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3

none

Oct 21, 07:10 AM→Oct 21, 07:10 AMresolved

Oct 21, 07:10 AM

resolved — As of 21 Oct, 06:20 am UTC, we became aware of an issue with possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3. The issue has been ended 07:00 am UTC

DB issues in prod-sa-east-1

none

Oct 20, 09:36 PM→Oct 21, 12:09 AMresolved

Oct 21, 12:09 AM

resolved — This incident has been resolved.

Oct 20, 11:39 PM

investigating — Synthetic Monitoring alerting has recovered. We are continuing to monitor.

Oct 20, 10:14 PM

investigating — Synthetic Monitoring alerting is also impacted. We are continuing to investigate this issue.

+1 more updates

Grafana Cloud unavailibity in the prod-gb-south-0 region

minor

Oct 20, 06:49 AM→Oct 20, 04:33 PMresolved

Oct 20, 04:33 PM

resolved — This incident has been resolved.

Oct 20, 02:29 PM

identified — We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.

Oct 20, 12:43 PM

identified — Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is...

+3 more updates

Some GCK6 App Project Pages are Failing to Load

major

Oct 20, 02:36 PM→Oct 20, 04:08 PMresolved

Oct 20, 04:08 PM

resolved — This incident has been resolved.

Oct 20, 02:36 PM

investigating — We are currently investigating this issue impacting some GCK6 app project pages. We will provide an update once we have more information.

IRM outage in the region prod-gb-south-0 and prod-eu-west-0

none

Oct 20, 07:28 AM→Oct 20, 10:33 AMresolved

Oct 20, 10:33 AM

resolved — This incident has been resolved.

Oct 20, 08:04 AM

monitoring — A fix has been implemented and we are monitoring the results.

Oct 20, 07:36 AM

investigating — Only the public API is affected for prod-eu-west-0

+2 more updates

Metrics: Evelvated Read and Ruler Errors.

major

Oct 19, 03:06 PM→Oct 19, 05:56 PMresolved

Oct 19, 05:56 PM

resolved — This incident has been resolved.

Oct 19, 03:48 PM

monitoring — Errors have stopped since 15:15 UTC. We are continuing to monitor.

Oct 19, 03:06 PM

investigating — We are currently investigating an issue causing elevated read and ruler errors. We will provide another update as soon as we have more to share.

IRM Unable to Send SMS to Thailand Numbers

minor

Oct 5, 04:17 PM→Oct 19, 11:40 AMresolved

Oct 19, 11:40 AM

resolved — Following further investigation, we've confirmed that SMS delivery to certain destinations is not currently supported. We've updated our documentation to clarify the supported destinations and availab...

Oct 16, 03:20 PM

identified — SMS delivery to Bangladesh has been restored. SMS delivery to Thailand is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more informat...

Oct 15, 09:33 AM

identified — SMS delivery to Austrian numbers has been restored. SMS delivery to Thailand and Bangladesh is still affected, and we are continuing to work on a resolution. We will provide another update as soon as ...

+5 more updates

Phone call notifications to numbers in Russia and Kazakhstan are blocked

minor

Oct 13, 09:23 AM→Oct 19, 11:39 AMresolved

Oct 19, 11:39 AM

Oct 16, 07:44 PM

investigating — Phone call notifications to numbers in Russia and Kazakhstan are still blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push notifi...

Oct 13, 09:35 PM

investigating — Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push no...

+1 more updates

Metric reads and rule evaluations are degraded in mimir-prod-66

minor

Oct 16, 09:05 PM→Oct 17, 01:55 AMresolved

Oct 17, 01:55 AM

resolved — This incident has been resolved.

Oct 16, 11:28 PM

monitoring — We are continuing to monitor for any further issues.

Oct 16, 11:27 PM

monitoring — A fix has been implemented and we are monitoring the results.

+2 more updates

Tempo Write Failures in prod-us-central-0

major

Oct 15, 04:10 PM→Oct 15, 09:53 PMresolved

Oct 15, 09:53 PM

resolved — This incident has been resolved.

Oct 15, 06:00 PM

monitoring — Things are starting to recover, and we continue to monitor the issue.

Oct 15, 04:10 PM

investigating — We are investigating Intermittent write failures in tempo-prod (prod-us-central-0) due to Google Cloud Storage internal errors.

Tempo: High Latency in prod-eu-west-2

minor

Oct 15, 02:35 PM→Oct 15, 04:58 PMresolved

Oct 15, 04:58 PM

resolved — This incident has been resolved.

Oct 15, 04:08 PM

identified — Things are starting to stabilize as we continue to work on a mitigation.

Oct 15, 03:20 PM

identified — We are continuing to work on a fix for this issue. Next update by 16:30 UTC

+1 more updates

Authentication errors in prod-us-west-0

minor

Oct 14, 12:57 PM→Oct 14, 03:45 PMresolved

Oct 14, 03:45 PM

resolved — This incident has been resolved.

Oct 14, 03:25 PM

monitoring — The fix has been implemented, and we are monitoring the results.

Oct 14, 03:00 PM

identified — We have noticed improvements across services. We will now be applying a more permanent fix. Impacted users may experience a disruption in the auth-api service of up to 15min while we apply a DB patch ...

+2 more updates

Errors when querying Prometheus datasource

minor

Oct 13, 07:55 PM→Oct 13, 08:46 PMresolved

Oct 13, 08:46 PM

resolved — This incident has been resolved. Thank you for your patience.

Oct 13, 08:29 PM

monitoring — We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.

Oct 13, 08:01 PM

investigating — We are continuing to investigate this issue.

+1 more updates

Elevated Errors Ingesting Metrics in AWS US East (VA)

major

Oct 12, 09:45 AM→Oct 12, 04:42 PMresolved

Oct 12, 04:42 PM

resolved — From 09:45 UTC on 2026-10-12, customers in AWS US East (VA) experienced failed or delayed metric writes to Grafana Cloud Metrics, which may have also affected Frontend Observability and Synthetic Moni...

Oct 12, 03:01 PM

identified — We have isolated infrastructure suspected of contributing to the metrics ingestion issue in AWS US East (VA) - prod-us-east-3. We are validating recovery and completing mitigation steps. Customers may...

Oct 12, 02:01 PM

+5 more updates

Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0

none

Oct 12, 01:30 AM→Oct 12, 01:30 AMresolved

Oct 12, 04:07 PM

resolved — Between 14:40 and 15:00 UTC on 2026-10-12 (approximately 20 minutes), customers in AWS US East (OH) - prod-us-east-0, may have experienced failed metric writes to Grafana Cloud Metrics. This has been ...

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

none

Oct 9, 08:30 AM→Oct 9, 08:30 AMresolved

Oct 12, 09:58 AM

resolved — Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data sou...

Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central

none

Oct 8, 01:06 PM→Oct 9, 12:39 AMresolved

Oct 9, 12:39 AM

resolved — This incident has been resolved

Oct 8, 09:42 PM

investigating — We are investigating degraded performance and increased latency in the ingestion path for Grafana Cloud Metrics in GCP US Central (prod-us-central-0 and prod-us-central-5) and Grafana Cloud Traces in ...

Oct 8, 08:41 PM

+10 more updates

Grafana Cloud k6 – Brief metrics unavailability

none

Oct 7, 12:00 AM→Oct 7, 08:40 AMresolved

Oct 7, 09:29 AM

resolved — A transient issue prevented Grafana Cloud k6 from serving metrics to a small number of customers for approximately 3–4 minutes. The issue has been resolved, and normal service has been restored.

Degraded data source queries

minor

Oct 4, 06:20 PM→Oct 4, 06:33 PMresolved

Oct 4, 06:33 PM

resolved — Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

Oct 4, 06:20 PM

investigating — We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.

Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

none

Oct 3, 01:53 PM→Oct 3, 07:43 PMresolved

Oct 3, 07:43 PM

resolved — We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has r...

Oct 3, 03:07 PM

monitoring — The issue is currently resolved but we are continuing to investigate and monitor things at this time.

Oct 3, 01:54 PM

monitoring — A fix has been implemented and we are monitoring the results.

+1 more updates

Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

minor

Oct 2, 10:03 AM→Oct 2, 02:03 PMresolved

Oct 2, 02:03 PM

resolved — Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered an...

Oct 2, 02:02 PM

identified — We have identified the issue as related to a cloud provider dependency affecting the write path for Grafana Cloud Logs in Azure Netherlands. Latency has recovered to normal levels. We are continuing t...

Oct 2, 11:06 AM

investigating — We are continuing to investigate this issue. Next update by 11:30 UTC.

+1 more updates

September 2026

Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)

minor

Sep 30, 12:40 PM→Sep 30, 03:39 PMresolved

Sep 30, 03:39 PM

resolved — Between 12:09 and 15:39 UTC on September 30, Grafana Cloud Logs in AWS US East (VA) experienced intermittent elevated latency and a small number of failed requests. Impact has returned to normal level...

Sep 30, 02:31 PM

identified — An additional brief recurrence affected a small number of requests after our mitigation was deployed, though impact was smaller than earlier today. We continue to monitor and investigate a related, lo...

Sep 30, 01:43 PM

identified — We have identified a contributing factor to the elevated latency and are rolling out a mitigation to increase write capacity in AWS US East (VA). We continue to investigate a related, longer-running p...

+2 more updates

Grafana Access Issues

critical

Sep 28, 05:32 PM→Sep 28, 07:21 PMresolved

Sep 28, 07:21 PM

resolved — This incident has been resolved.

Sep 28, 06:38 PM

identified — We have identified the issue, and put a mitigation in place. We continue to work towards a resolution

Sep 28, 06:00 PM

investigating — We are continuing to investigate the issue, and will provide updates once we have more to share.

+1 more updates

Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)

none

Sep 28, 12:02 PM→Sep 28, 12:02 PMresolved

Sep 28, 12:02 PM

resolved — Between 09:39 and 10:03 UTC on September 28, 2026, some Grafana Cloud Logs customers in Azure Netherlands (EU) experienced intermittent errors sending log data, in two brief periods totaling approxima...

Cloud Provider Observability - Hosted Azure metrics issues

minor

Sep 26, 02:11 AM→Sep 26, 03:00 AMresolved

Sep 26, 03:00 AM

resolved — This incident has been resolved.

Sep 26, 02:33 AM

monitoring — A fix has been implemented and we are monitoring the results.

Sep 26, 02:11 AM

investigating — Since approximately 00:19Z there has been an increase in errors returning metrics from Azure's germanywestcentral. We are currently investigating this issue.

Kubernetes Observability Billing & Usage Incorrect

minor

Sep 22, 09:27 PM→Sep 23, 02:06 PMresolved

Sep 23, 02:06 PM

resolved — This incident has been resolved.

Sep 22, 11:10 PM

monitoring — A fix has been implemented and we are monitoring the results.

Sep 22, 09:27 PM

investigating — Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is correcte...

IRM Access Issues for a Small Group of Users

major

Sep 22, 02:57 PM→Sep 23, 11:07 AMresolved

Sep 23, 11:07 AM

resolved — Between 14:57 UTC on 22 September and 09:00 UTC on 23 September, a small group of users experienced unexpected access issues and undelivered pages in Grafana IRM. This has been fully resolved and all ...

Sep 22, 06:57 PM

monitoring — The fix has been deployed to the majority of deployments. We continue to monitor progress.

Sep 22, 05:19 PM

monitoring — A fix is currently being rolled out and will be deployed progressively over the next few hours. We appreciate your patience as this reaches all affected customers.

+2 more updates

Mimir write request errors

none

Sep 21, 06:00 PM→Sep 21, 06:00 PMresolved

Sep 21, 07:16 PM

resolved — There was an impact of increased 5xx on writes with metrics. The error rates have returned back to normal, and our team is continuing to investigate the cause.

Increased Execution Time for Browser Checks in Synthetic Monitoring

minor

Sep 15, 10:00 AM→Sep 15, 11:17 AMresolved

Sep 15, 11:17 AM

resolved — Between September 9 and September 15, 2026, some browser checks in Synthetic Monitoring experienced longer than usual execution times, with impact varying by location. This has been resolved and check...

Sep 15, 10:58 AM

monitoring — A fix has been deployed and CPU throttling is returning to normal. Check execution times should return to baseline shortly. We will continue monitoring recovery. Next update by 11:56 UTC.

Sep 15, 10:51 AM

identified — A fix has been merged and is now being rolled out across affected locations. We are monitoring deployment progress. Next update by 11:49 UTC.

+1 more updates

Intermittent Metric Write Errors in GCP US Central (prod-us-central-0)

minor

Sep 14, 03:30 PM→Sep 14, 03:30 PMresolved

Sep 15, 07:49 AM

resolved — Between 15:31 and 20:43 UTC on September 14, 2026 (approximately 5 hours 12 minutes), some customers in GCP US Central (prod-us-central-0) may have experienced intermittent errors or delays when writi...

CloudWatch request timeouts in prod-us-central-0

none

Sep 14, 12:00 PM→Sep 14, 12:00 PMresolved

Sep 14, 01:04 PM

resolved — Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored. This incident did not affect all customers. We are p...

Elevated Latency Managing Cloud Provider Integrations in GCP US Central

minor

Sep 14, 03:30 AM→Sep 14, 03:30 AMresolved

Sep 17, 12:34 PM

resolved — Between 03:30 UTC on September 14, 2026 and 10:50 UTC on September 17, 2026 (approximately 3 days), customers managing cloud provider integrations in GCP US Central may have experienced elevated laten...

Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)

minor

Sep 12, 11:00 PM→Sep 12, 11:00 PMresolved

Sep 14, 10:18 AM

resolved — Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors ...

Investigating elevated database load in AWS Germany

minor

Sep 9, 11:27 AM→Sep 9, 01:51 PMresolved

Sep 9, 01:51 PM

resolved — This incident has been resolved.

Sep 9, 12:44 PM

monitoring — A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.

Sep 9, 11:27 AM

investigating — We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow resp...

Issues with Geomap Tiles

minor

Sep 8, 06:05 PM→Sep 8, 10:41 PMresolved

Sep 8, 10:41 PM

resolved — This incident has been resolved.

Sep 8, 06:05 PM

identified — Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix. As a workaround, you can open the Geomap panel, navigate to the Map layers se...

High Latency in prod-us-east-2

minor

Sep 8, 04:14 PM→Sep 8, 08:34 PMresolved

Sep 8, 08:34 PM

resolved — This incident has been resolved.

Sep 8, 05:04 PM

monitoring — We have observed latency return to normal levels, and we will continue to monitor this incident.

Sep 8, 04:14 PM

investigating — We are currently investigating an issue causing high latency for deployments in the prod-us-east-2 cluster.

US Central Region Instability

minor

Sep 4, 04:45 PM→Sep 4, 11:00 PMresolved

Sep 4, 11:00 PM

resolved — The US Central region is fully recovered now and the issue is now resolved.

Sep 4, 06:58 PM

monitoring — The underlying cloud provider issue is not yet fully resolved, but our systems have recovered and affected Grafana Cloud stacks are loading normally again. Some customers may still see brief intermit...

Sep 4, 04:45 PM

identified — We’re currently investigating an issue affecting the us central region due to ongoing cloud provider incident. Multiple components impacted. Our team is actively working on this. Thank you for your pa...

Degradation of Hosted Grafana in US Central Region

major

Sep 4, 05:03 PM→Sep 4, 08:42 PMresolved

Sep 4, 08:42 PM

resolved — The US Central region is now fully operational and this incident is now resolved.

Sep 4, 06:24 PM

monitoring — We are currently observing minimal impact and continuing to monitor the situation.

Sep 4, 05:03 PM

identified — We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, ...

Alert rule creation, deletion, and update degradation in prod-us-east-2

minor

Sep 4, 01:36 PM→Sep 4, 04:32 PMresolved

Sep 4, 04:32 PM

resolved — The issue has been mitigated and there's a code fix pending.

Sep 4, 01:36 PM

investigating — We’re currently investigating an issue affecting alert rule creation, deletion, and updates in prod-us-east-2. Our team is actively working to identify the cause. Thank you for your patience.