How often does HubSpot have outages?

HubSpot has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/hubspot for the complete outage history with timelines and resolution details.

What was the last HubSpot outage?

The most recent HubSpot incident was "Some HubSpot tools may be unavailable for some users" on October 23, 2026. It was classified as none impact and is currently resolved.

HubSpot Outage History

50 incidents reported. Data sourced from the official HubSpot status page.

Total Incidents

Major/Critical

Minor

Resolved

October 2026

Some HubSpot tools may be unavailable for some users

none

Oct 23, 04:07 PM→Oct 23, 06:55 PMresolved

Oct 23, 06:55 PM

resolved — Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connec...

Oct 23, 04:32 PM

monitoring — We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. T...

Oct 23, 04:07 PM

investigating — HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt We are working with Cloudflare to resolve the issue, a...

Update on PHP security vulnerability

none

Oct 22, 01:38 AM→Oct 22, 03:31 AMresolved

Oct 22, 03:31 AM

resolved — HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to ...

Oct 22, 02:00 AM

monitoring — HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to ...

Oct 22, 01:38 AM

investigating — HubSpot is aware of the recently disclosed PHP security vulnerability. PHP isn't part of HubSpot's infrastructure, and we are not aware of any impact to our platform or customers. We will continue to ...

Marketing email statistics are delayed

none

Oct 8, 02:45 PM→Oct 8, 04:20 PMresolved

Oct 8, 04:20 PM

resolved — Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. ...

Oct 8, 03:46 PM

monitoring — We've addressed the issue that caused email statistics to be delayed in North America since 02:45 PM GMT+1 (UTC +01:00). We expect to start recovering from the delay in the next hours. We're monitorin...

Oct 8, 02:52 PM

identified — Marketing email stats are delayed. The email performance page isn't showing up to date data for some customers in North America. Emails are still being delivered. We have identified an issue and are ...

+1 more updates

HubSpot is experiencing issues

none

Oct 2, 09:30 PM→Oct 2, 11:22 PMresolved

Oct 2, 11:22 PM

resolved — Between 04:32 PM EDT (UTC -04:00) and 07:21 PM EDT (UTC -04:00), some customers in North America experienced issues with customer platform tools, marketing tools, sales tools. This was caused by a bad...

Oct 2, 11:03 PM

monitoring — We've addressed the issue that caused customer platform tools, marketing tools, sales tools to be partially unavailable in North America since 04:32 PM EDT (UTC -04:00). We're monitoring performance c...

Oct 2, 10:28 PM

identified — We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by a bad production configuration change. We are revert...

+3 more updates

September 2026

The Salesforce integration is unavailable for some customers

none

Sep 24, 02:08 PM→Sep 24, 09:26 PMresolved

Sep 24, 09:26 PM

resolved — Between 09:26 AM EDT (UTC -04:00) and 05:21 PM EDT, some customers in North America, Europe, the Asian Pacific experienced issues with our Salesforce integration. This was caused by a bad system confi...

Sep 24, 08:07 PM

identified — We have identified the issue with our Salesforce integration. We continue working to restore full functionality. We will be back with an update within an hour. The information on this page reflects ...

Sep 24, 05:05 PM

identified — We have identified the issue with our Salesforce integration. We are continuing to work on restoring full functionality.

+3 more updates

Some HubSpot tools may be unavailable for some users

none

Sep 23, 03:05 PM→Sep 23, 03:17 PMresolved

Sep 23, 03:17 PM

resolved — Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT ...

Sep 23, 03:05 PM

investigating — From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers

Some HubSpot tools may be unavailable for some users

none

Sep 8, 04:21 PM→Sep 8, 05:20 PMresolved

Sep 8, 05:20 PM

resolved — Between 11:46 AM EDT (UTC -04:00) and 12:45 PM EDT (UTC -04:00), some customers in North America experienced degraded loading times with some HubSpot tools. This was caused by a server impairment. As ...

Sep 8, 04:33 PM

monitoring — We've addressed the issue that caused our CRM to be partially unavailable in North America since 11:46 AM EDT (UTC -04:00). We're monitoring performance closely to ensure all tools recover properly.

Sep 8, 04:21 PM

investigating — We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

HubSpot is experiencing issues in the EU

none

Sep 4, 08:24 AM→Sep 4, 09:44 AMresolved

Sep 4, 09:44 AM

resolved — We're satisfied that the Snowflake outage has been resolved. All HubSpot's reporting and dashboards are working as expected.

Sep 4, 09:14 AM

monitoring — Snowflake's outage has been resolved and our reporting and dashboards are now functioning correctly. We're continuing to monitor the situation to ensure it remains stable.

Sep 4, 08:24 AM

identified — HubSpot's reporting service and dashboards are unable to access data hosted in Snowflake in the EU. This is connected with a Snowflake outage described at https://status.snowflake.com/incidents/fl9tkp...

August 2026

Some Workflow actions may currently be delayed.

none

Aug 21, 09:57 AM→Aug 21, 12:27 PMresolved

Aug 21, 12:27 PM

resolved — Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM...

Aug 21, 12:09 PM

monitoring — We've addressed the issue that caused some workflow actions to be delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We're monitoring performance closely to ensure the tool...

Aug 21, 11:26 AM

identified — We have Identified the root cause leading to some workflow actions being delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are scaling the system to mitigate impact an...

+3 more updates

HubSpot is experiencing issues

none

Aug 13, 07:56 PM→Aug 13, 10:10 PMresolved

Aug 13, 10:10 PM

resolved — Between 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment. This was caused b...

Aug 13, 07:56 PM

identified — We estimate that we will restore service in the next several hours. Form submissions are delayed, along with the resulting workflow enrollments. We are mitigating impact which we believe is caused b...

Some HubSpot tools may be unavailable for some users

none

Aug 11, 07:31 PM→Aug 11, 07:45 PMresolved

Aug 11, 07:45 PM

resolved — Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a ...

Aug 11, 07:31 PM

investigating — We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

July 2026

Event ingestion and retrieval delays for some North America customers

none

Jul 28, 05:41 PM→Jul 28, 07:40 PMresolved

Jul 28, 07:40 PM

resolved — Between 07:41 AM PDT (UTC -07:00) and 12:37 PM PDT (UTC -07:00), some customers in North America experienced event ingestion and retrieval delays affecting Segments, Workflows, Timeline Events, and Re...

Jul 28, 05:41 PM

monitoring — We’ve addressed the issue that caused event ingestion and retrieval delays for some customers in North America since 7:41 AM PDT (UTC -07:00). Real-time processing has resumed, and all queued events a...

Some HubSpot tools may be unavailable for some users

none

Jul 23, 04:42 PM→Jul 23, 05:26 PMresolved

Jul 23, 05:26 PM

resolved — Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM ...

Jul 23, 04:42 PM

investigating — We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

HubSpot is experiencing issues

none

Jul 22, 07:47 AM→Jul 22, 11:13 AMresolved

Jul 22, 11:13 AM

resolved — Between 08:21 AM GMT+1 (UTC +01:00) and 11:30 AM GMT+1 (UTC +01:00), many customers in Europe experienced issues with customer platform tools. This was caused by a server impairment. As of 11:30 AM GM...

Jul 22, 08:22 AM

monitoring — We've addressed the issue that prevented customers from using certain tools, affecting all EU customers since 8:21 AM BST on July 22. We're monitoring performance closely to ensure the tools recover p...

Jul 22, 07:47 AM

investigating — Object Index views across the CRM are partially unavailable in portals in the EU1 hublet since 03:21 PM GMT+8 (UTC +08:00). We are investigating the cause and will update this page when we have more i...

Content previews are unavailable for some customers in North America

none

Jul 14, 04:31 PM→Jul 21, 05:50 PMresolved

Jul 21, 05:50 PM

resolved — Some customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our pre...

Jul 14, 04:31 PM

identified — Content previews are not loading for some customers in North America. This issue is limited to customers with certain internet providers. We are working with those third-party providers to fix the iss...

Performance Degradation (Latin America Region)

none

Jul 14, 04:42 PM→Jul 14, 04:42 PMresolved

Jul 14, 04:42 PM

resolved — We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause...

June 2026

Some HubSpot tools may be unavailable for some users

none

Jun 23, 08:17 PM→Jun 23, 08:55 PMresolved

Jun 23, 08:55 PM

resolved — Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00),...

Jun 23, 08:29 PM

identified — We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are revertin...

Jun 23, 08:17 PM

investigating — We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Some HubSpot tools may be unavailable for some users

none

Jun 22, 02:22 PM→Jun 22, 02:48 PMresolved

Jun 22, 02:48 PM

resolved — Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04...

Jun 22, 02:38 PM

investigating — HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with ...

Jun 22, 02:22 PM

investigating — We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customers

none

Jun 12, 02:32 PM→Jun 12, 06:36 PMresolved

Jun 12, 06:36 PM

resolved — Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This...

Jun 12, 05:49 PM

monitoring — Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new ph...

Jun 12, 05:20 PM

monitoring — We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear...

+5 more updates

May 2026

HubSpot may be unavailable for some users

none

May 12, 01:57 PM→May 12, 02:55 PMresolved

May 12, 02:55 PM

resolved — Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM ...

May 12, 01:57 PM

investigating — We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outage

none

May 8, 01:36 AM→May 8, 03:14 AMresolved

May 8, 03:14 AM

resolved — Between 05:23 PM (UTC -07:00) and 07:56 PM (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident ...

May 8, 02:07 AM

identified — We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The informatio...

May 8, 01:36 AM

identified — We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The ...

Intermittent DMARC failures for messages to Microsoft-hosted inboxes

none

May 1, 03:52 PM→May 2, 07:31 PMresolved

May 2, 07:31 PM

resolved — HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the ...

May 1, 04:34 PM

monitoring — In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. ...

May 1, 03:52 PM

April 2026

HubSpot is experiencing issues publishing Instagram posts

none

Apr 29, 08:02 PM→Apr 30, 03:10 PMresolved

Apr 30, 03:10 PM

resolved — Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are w...

Apr 30, 02:15 AM

monitoring — We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects ...

Apr 29, 08:02 PM

identified — We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble pos...

Workflows Outage

none

Apr 30, 01:59 PM→Apr 30, 02:44 PMresolved

Apr 30, 02:44 PM

resolved — Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved,...

Apr 30, 01:59 PM

investigating — We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the t...

Some automation and workflow actions are delayed

none

Apr 21, 03:25 PM→Apr 21, 07:37 PMresolved

Apr 21, 07:37 PM

resolved — Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a ...

Apr 21, 06:33 PM

monitoring — We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email ...

Apr 21, 03:25 PM

monitoring — We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this...

HubSpot may be unavailable for some users

none

Apr 16, 07:23 PM→Apr 16, 07:44 PMresolved

Apr 16, 07:44 PM

resolved — Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a s...

Apr 16, 07:32 PM

identified — We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system. We ...

Apr 16, 07:23 PM

investigating — We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.

none

Apr 16, 03:16 PM→Apr 16, 03:36 PMresolved

Apr 16, 03:36 PM

resolved — Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote gener...

Apr 16, 03:31 PM

identified — We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information. The informa...

Apr 16, 03:16 PM

investigating — We are investigating an issue impacting sales tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the...

Activities and Events features are currently impaired for some customers

none

Apr 9, 02:50 PM→Apr 9, 04:53 PMresolved

Apr 9, 04:53 PM

resolved — Activity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a dat...

Apr 9, 03:53 PM

monitoring — We've addressed the issue that was causing Activity and Event feature impariment starting at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We're monitoring the tools closely to ensure all processes recover...

Apr 9, 02:50 PM

monitoring — We’ve identified the issue that is causing impairments in Activities and Events features beginning at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026. We’re addressing the cause of this issue. Only customers ...

HubSpot may be unavailable for some users

none

Apr 9, 03:48 PM→Apr 9, 04:20 PMresolved

Apr 9, 04:20 PM

resolved — Between 11:44 AM (UTC -04:00) and 12:18 PM (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM (UTC -04...

Apr 9, 04:15 PM

identified — We estimate that we will restore service in the next half an hour. We are mitigating impact from a database impairment which we believe is caused by a bad production configuration change. We are fail...

Apr 9, 04:00 PM

investigating — commerce tools, content tools, customer platform tools, hubspot APIs, marketing tools, operations tools, sales tools, service tools have been unavailable in North America since 11:44 AM (UTC -04:00)....

+1 more updates

Activity and Event Reads Impaired

none

Apr 8, 08:51 PM→Apr 8, 08:51 PMresolved

Apr 8, 08:51 PM

resolved — Between 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC...

"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"

none

Apr 8, 03:54 PM→Apr 8, 03:54 PMresolved

Apr 8, 03:54 PM

resolved — Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled b...

High ingestion latency for UnifiedEvents

none

Apr 7, 03:24 PM→Apr 7, 04:48 PMresolved

Apr 7, 04:48 PM

resolved — Between 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00...

Apr 7, 04:23 PM

monitoring — We've addressed the issue that caused event processing to be delayed in North America since 10:00 AM (UTC -04:00). The issue has been isolated to List Segmentation processing which is still delayed...

Apr 7, 04:12 PM

investigating — We are continuing to investigate events processing delays in HubSpot in North America. In order to alleviate downstream processing bottlenecks List Segmentation updates may be delayed. The informati...

+2 more updates

"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"

none

Apr 6, 06:59 PM→Apr 6, 07:08 PMresolved

Apr 6, 07:08 PM

resolved — Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00)...

Apr 6, 06:59 PM

monitoring — We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover prope...

March 2026

"HubSpot Email Reply Functionality Fails"

none

Mar 25, 08:56 PM→Mar 25, 09:17 PMresolved

Mar 25, 09:17 PM

resolved — Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -0...

Mar 25, 08:56 PM

investigating — We are investigating an issue impacting Email replies. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at t...

Issues with Forms

none

Mar 23, 02:42 PM→Mar 23, 03:22 PMresolved

Mar 23, 03:22 PM

resolved — Between 10:15 AM (UTC -04:00) and 10:37 AM (UTC -04:00), all customers in all affected regions experienced issues with Forms on landing pages. This was caused by a server impairment. As of 10:37 AM ...

Mar 23, 02:48 PM

monitoring — We've addressed the issue that caused Forms to be unavailable in all affected regions since 10:26 AM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The info...

Mar 23, 02:42 PM

investigating — We are investigating an issue impacting Forms. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time ...

Saved views were removed from the view tabs on the index page

none

Mar 19, 07:31 PM→Mar 19, 07:41 PMresolved

Mar 19, 07:41 PM

resolved — We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs wi...

Mar 19, 07:31 PM

monitoring — We've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs wi...

HelpDesk not available for the customers and the Support team

none

Mar 5, 11:39 AM→Mar 5, 12:26 PMresolved

Mar 5, 12:26 PM

resolved — The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be wor...

Mar 5, 12:12 PM

monitoring — We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover proper...

Mar 5, 11:57 AM

identified — We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page w...

+2 more updates

February 2026

Workflows are not working for some customers

none

Feb 25, 09:10 PM→Feb 25, 09:37 PMresolved

Feb 25, 09:37 PM

resolved — Workflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.

Feb 25, 09:10 PM

investigating — We are investigating an issue impacting workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the t...

CRM record creation is unavailable for some customers

none

Feb 19, 06:53 PM→Feb 19, 06:54 PMresolved

Feb 19, 06:54 PM

resolved — CRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No dat...

Feb 19, 06:53 PM

monitoring — We've addressed the issue that caused CRM record creation to be unavailable since 1:11 PM EST (UTC -05:00) on Feb 19, 2026. We're monitoring performance closely to ensure the tools recover properly. W...

Users experiencing frequent session expirations / disconnections from HubSpot

none

Feb 18, 11:01 AM→Feb 18, 12:24 PMresolved

Feb 18, 12:24 PM

resolved — Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:...

Feb 18, 11:19 AM

monitoring — We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools reco...

Feb 18, 11:01 AM

investigating — We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information. The information on this page reflects our understanding of the...

Scheduling meetings with Google Meet is unavailable for some customers

none

Feb 10, 11:16 AM→Feb 10, 11:42 AMresolved

Feb 10, 11:42 AM

resolved — Between 10:30 AM (UTC +01:00) and 12:20 PM (UTC +01:00), some customers in all affected regions experienced issues with our Google Meet integration. This was caused by a rollout issue. As of 12:20 P...

Feb 10, 11:21 AM

investigating — The choice to add "Google Meet" links in meetings isn't available right now for some customers . We're investigating what's causing this issue and will update this page when we have more information. ...

Feb 10, 11:16 AM

investigating — Scheduling meetings with Google Meet isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North Am...

Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk thread

none

Feb 5, 04:22 PM→Feb 5, 09:41 PMresolved

Feb 5, 09:41 PM

resolved — Help desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be...

Feb 5, 09:15 PM

monitoring — We've addressed the issue that caused Help desk WhatsApp thread links to be broken since 2:53 PM EST (UTC -05:00) on Feb 4, 2026. We're monitoring performance closely to ensure the tools recover prope...

Feb 5, 08:08 PM

identified — We have identified the issue causing Help desk WhatsApp thread links to redirect to a blank help desk thread when clicking "Show conversation". We are working on a fix. We will provide an update when ...

+1 more updates

Help Desk and Conversations Inbox channels not receiving ticket

none

Feb 5, 09:06 PM→Feb 5, 09:36 PMresolved

Feb 5, 09:36 PM

resolved — Between 03:25 PM (UTC -05:00) and 03:59 PM (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM (UT...

Feb 5, 09:20 PM

monitoring — We've addressed the issue that caused HelpDesk to be partially unavailable in North America, Europe, the Asian Pacific since 02:23 PM (UTC -05:00). We're monitoring performance closely to ensure the ...

Feb 5, 09:06 PM

identified — We estimate that we will restore service in the next half an hour. We are mitigating impact from a database impairment which we believe is caused by a traffic surge. We are scaling the system and pau...

January 2026

Email events and workflow enrolment delayed

none

Jan 29, 11:28 AM→Jan 29, 02:53 PMresolved

Jan 29, 02:53 PM

resolved — We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpo...

Jan 29, 02:41 PM

identified — We're continuing to address the cause of the event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM upd...

Jan 29, 02:10 PM

identified — We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrol...

+5 more updates

UI extensions from integrations are not loading

none

Jan 20, 05:43 PM→Jan 20, 06:17 PMresolved

Jan 20, 06:17 PM

resolved — Between 11:47 AM (UTC -05:00) and 01:05 PM (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfigurati...

Jan 20, 05:43 PM

investigating — We are investigating an issue impacting integration UI extensions. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and...

Marketing email editor and page editor not loading

none

Jan 15, 05:47 AM→Jan 15, 07:06 AMresolved

Jan 15, 07:06 AM

resolved — Between 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment...

Jan 15, 06:19 AM

investigating — We are investigating an issue impacting content tools, marketing tools. We will provide an update when we have more information. The information on this page reflects our understanding of the inciden...

Jan 15, 05:47 AM

identified — We've identified the issue that caused marketing tools to be partially unavailable in North America, Europe since 05:25 AM (UTC +00:00). We're addressing the cause of this issue and will update this ...

Investigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduled

none

Jan 12, 10:18 PM→Jan 12, 11:47 PMresolved

Jan 12, 11:47 PM

resolved — Between 03:39 PM (UTC -05:00) and 06:40 PM (UTC -05:00), a small number of customers in all affected regions experienced issues with marketing emails. This was caused by a database impairment. As of...

Jan 12, 10:46 PM

monitoring — We've addressed the issue that caused marketing emails to be partially unavailable in North America, Europe, the Asian Pacific since 03:39 PM (UTC -05:00). We're monitoring performance closely to ens...

Jan 12, 10:35 PM

identified — We estimate that we will restore service in the next hour. We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system. We will b...

+1 more updates

HubSpot may be unavailable for some users

none

Jan 9, 06:01 PM→Jan 9, 06:19 PMresolved

Jan 9, 06:19 PM

resolved — Between 12:44 PM (UTC -05:00) and 12:56 PM (UTC -05:00), some customers in North America, Europe, the Asian Pacific experienced issues with hubspot APIs. This was caused by a server impairment. As o...

Jan 9, 06:01 PM

investigating — We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

December 2025

HubSpot is currently unavailable for all customers.

none

Dec 5, 09:09 AM→Dec 5, 09:33 AMresolved

Dec 5, 09:33 AM

resolved — Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00)...

Dec 5, 09:20 AM

monitoring — Cloudflare has addressed the issue that prevented HubSpot from loading beginning at 3:55 AM EST (UTC -05:00) on Dec 5, 2025. We're monitoring performance closely to ensure the software recovers proper...

Dec 5, 09:09 AM

investigating — HubSpot is currently unavailable for all users due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are working with Cloudflare to resolve the issue, and we'll upda...

Setting Contacts to non-marketing on the next update date is delayed for some customers

none

Dec 1, 09:34 AM→Dec 1, 04:02 PMresolved

Dec 1, 04:02 PM

resolved — Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.

Dec 1, 12:37 PM

monitoring — We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're still monitoring performance closely ...

Dec 1, 09:34 AM

monitoring — We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensur...

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