Is Amazon Alexa Down?

What is Amazon Alexa?

Amazon voice assistant and smart home platform

Amazon Alexa Down? Try These Steps

1. Check the official Amazon Alexa status page for announcements
2. Try refreshing your browser or clearing cache
3. Check your internet connection
4. Try accessing from a different network or VPN
5. Check social media for reports from other users
6. Set up automated monitoring so you know before your users do — Better Stack monitors every 30 seconds

Is Amazon Alexa down for everyone or just me?

To determine whether it's a widespread Amazon Alexa outage or a problem specific to your account or location:

1. Check the status indicator above — if this page shows a major outage, it's confirmed global.
2. Try a different device or network — if it works on mobile data but not Wi-Fi, it's likely a local network issue, not Amazon Alexa.
3. Clear cache and cookies — browser issues can mimic service outages.
4. Check community reports — Downdetector and social media will show whether hundreds of other users are reporting the same issue.
5. Test the API directly (for developers) — a raw request returning 5xx errors confirms a service-side outage; a 429 means you've hit your personal rate limit.

Official source: Amazon Alexa Status Page

Related Services

Check the status of other smart-home services and APIs