Amplitude Outage History

This incident has been resolved. All affected export jobs have fully recovered and are running normally. We don't expect any data loss, and no action is required on your end.

We are continuing to monitor for any further issues.

Automatic export jobs are running again for most customers. Recovery looks on track, though we're still confirming full resolution and continuing to monitor closely. No customer action is required at this time

We're seeing recovery across most affected export jobs, and most customers should now see exports returning to normal. A subset of jobs are still catching up, and we're continuing to monitor until all exports are fully recovered. No customer action is required at this time.

We've identified that this issue can also affect exports without event filtering, due to backlog from the affected jobs. Previously we noted impact was limited to exports with event filtering, we're updating that guidance as we've confirmed broader impact. If you're experiencing delayed or stalled exports to S3, BigQuery, or Snowflake, this may be related, even without filtering configured. We're still working to confirm exports are getting back to normal. No customer action is required at this time.

We're still working to confirm that automated data exports are getting back to normal. No customer action is required at this time.

We continue to monitor system recovery following the deployed fix for automated data exports. No customer action is required at this time.

We continue to monitor system recovery following the deployed fix for automated data exports. No customer action is required at this time.

Since 2026-09-22 16:50 PT (23:50 UTC), we experienced an issue with automated data exports to export destinations that filter events before export. We have deployed a fix and are now monitoring the system to confirm exports and backfills fully recover. No data has been lost. No customer action is needed at this time.

Since 2026-09-22 16:50 PT (23:50 UTC), we have been experiencing an issue with automated data exports to all export destinations. This only affects exports that filter events before export. Customers using export destinations may notice that new data is not being delivered to your destination. Our team is actively investigating the source of the issue and working to restore exports as quickly as possible. No data will be lost; once resolved, exports will resume and backfill automatically. No customer action is needed at this time.

The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.

The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed. We will provide another update in 30 minutes.

A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.

The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed. We will share another update in 30 minutes.

Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.

This incident has been resolved.

We are continuing to investigate this issue.

Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.

The incident has been resolved and the Custom Metrics metrics details page displays normally now.

A fix has been deployed and the metric details page is loading normally again. We are monitoring error rates to confirm full recovery across all regions before resolving. No data was lost during this incident.

We have identified the root cause and a fix is being deployed. We will post an update as the deployment completes.

Since 2026-07-12 11:47:42 PM PDT (2026-07-13 07:47:42 AM CET), we have been experiencing issues with the Amplitude user interface (UI). Currently, the Custom Metrics metric details page may fail to load or display an error. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PDT.

This incident has been resolved.

We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

We are continuing to investigate this issue.

We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.

Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window. We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed. We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).

The Amplitude web application in the US was briefly inaccessible. We identified the issue to be related to a misconfigured feature flag. The issue started at 10:00 AM PST, lasting 10 minutes, and is now resolved.

This incident has been resolved.

We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.

Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.

This incident has been resolved.

Components Affected: Experiments Message: Since 2026-03-25 10:09 AM PT (17:09 UTC), users have been unable to create new experiments in Amplitude Experiment. Existing experiments and other Experiment functionality are not affected. Our team has identified the source of the issue and is actively working to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 12:00 PM PT (19:00 UTC).

This incident has been resolved.

We have verified the fix, and the management-api is now fully operational. We will remain in a period of active monitoring to ensure continued stability.

Since 2026-03-20 approximately 09:00 AM PT (16:00 UTC), the Experiment Flags Management API (/api/1/flags) has been returning incomplete results. Customers using the Flags Management API may see empty responses when listing feature flags, even though flags remain visible and functional in the Amplitude UI. The Experiments API (/api/1/experiments) is not affected. Our team has identified the root cause and a fix has been deployed. We are monitoring the rollout to confirm the issue is fully resolved. No data has been lost, and flags continue to evaluate correctly for end users. No customer action is needed at this time. We will provide the next update by 2026-03-20 12:00 PM PT (19:00 UTC).