E

Elasticsearch Outage History

Past incidents and downtime events

Complete history of Elasticsearch outages, incidents, and service disruptions. Showing 50 most recent incidents.

June 2026(6 incidents)

majorresolvedJun 17, 03:52 PM — Resolved Jun 17, 05:35 PM

Issues with creating/updating Deployments in several regions

3 updates
resolvedJun 17, 05:35 PM

This issue has been resolved.

monitoringJun 17, 04:53 PM

We have identified and deployed a fix for this issue and are continuing to closely monitor the situation.

identifiedJun 17, 03:52 PM

We are currently investigating an issue when creating/updating Deployments in several regions. We've identified the issue and working on applying a fix. We will provide an update when one is available or within the hour, whichever comes first.

majorresolvedJun 16, 10:54 PM — Resolved Jun 17, 12:59 AM

Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region

3 updates
resolvedJun 17, 12:59 AM

This issue is resolved.

identifiedJun 17, 12:02 AM

This incident is ongoing. The upstream providers are aware and working to resolve the issue. We will provide an update when the status changes or within an hour, whichever comes first.

identifiedJun 16, 10:54 PM

We are currently experiencing an issue impacting the ability to ingest data into mOTLP and .amp endpoints in the Azure Australia East region.  The upstream providers are aware and working to resolve the issue.  We will provide an update when the status changes or within an hour, whichever comes first.

majorresolvedJun 16, 10:57 AM — Resolved Jun 16, 11:36 AM

Issue with Kibana authentication flow

3 updates
resolvedJun 16, 11:36 AM

We have identified the root cause and mitigated the issue. Users should now be able to log in to Kibana via the "Log in with Elastic Cloud" button.

investigatingJun 16, 11:21 AM

We are continuing to investigate this issue.

investigatingJun 16, 10:57 AM

We have detected an issue with the Kibana authentication flow for both Deployments and Projects. Authenticating to Kibana using the "Log in with Elastic Cloud" button results in an authentication failure. A workaround is to access Kibana using the link inside the Elastic Cloud console. We are currently working on a resolution. Our team is currently identifying the root cause to resolve the issue. We will share another update in the next hour.

majorresolvedJun 15, 05:31 PM — Resolved Jun 15, 07:13 PM

Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1

3 updates
resolvedJun 15, 07:13 PM

This issue has been resolved.

monitoringJun 15, 06:00 PM

This issue has been mitigated, and we are continuing to monitor the situation.

investigatingJun 15, 05:31 PM

We are currently investigating an intermittent issue which may cause unavailability of Elastic Cloud Serverless projects or the inability to create new Serverless projects in AWS us-east-1.  We will continue to update status as we learn more.

majorresolvedJun 4, 01:51 AM — Resolved Jun 4, 09:20 AM

Customers may see delays with creating Azure serverless projects

4 updates
resolvedJun 4, 09:20 AM

This incident has been resolved.

monitoringJun 4, 06:21 AM

Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are seeing increased recovery across as we monitor the situation. Services are being restored. Monitoring is continuing, and we will provide further updates as we progress.

monitoringJun 4, 03:44 AM

Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. Recovery has started and we will provide further updates as we progress.

investigatingJun 4, 01:51 AM

Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are currently investigating the issue.

minorresolvedJun 2, 01:25 PM — Resolved Jun 2, 07:50 PM

Missing Metrics in Cloud Console - Azure North Europe

3 updates
resolvedJun 2, 07:50 PM

This incident has been resolved.

investigatingJun 2, 03:02 PM

We are seeing some signs of recovery, and have taken action to mitigate the impact and speed up recovery. Some users will still see seeing missing metrics visualizations in the Cloud console, for deployments in the Azure North Europe region. We are actively investigating and will provide another update within 1 hour

investigatingJun 2, 01:25 PM

Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure North Europe region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 1 hour

May 2026(8 incidents)

majorresolvedMay 29, 06:32 AM — Resolved May 31, 09:33 PM

Upstream Azure Outage Causing Service Degradation

9 updates
resolvedMay 31, 09:33 PM

This incident has been resolved.

monitoringMay 30, 06:36 AM

We continue to monitor the situation which has mostly recovered. A small number of deployments are still not healthy. Our support team is working on resolving these on a case-by-case basis.

monitoringMay 29, 06:50 PM

Remediation is underway and systems are recovering. We  continue to monitor the situation and will post an update in the next 2 hours or earlier.

identifiedMay 29, 02:26 PM

We continue to remediate the impact of an upstream Azure outage in Azure West US 2 (azure-westus2), limited to availability zone westus2-2. Customers with deployments not configured for high availability in this region may continue to experience intermittent connectivity errors, degraded performance, or delays when performing deployment operations. Deployments configured for high availability across multiple availability zones are not expected to be affected. Our teams remain actively engaged with Microsoft Azure and are working to restore affected infrastructure. We will provide further updates as recovery progresses

identifiedMay 29, 11:46 AM

We continue to respond to an upstream Microsoft Azure outage in Azure West US 2 (azure-westus2), caused by a datacenter power event reported by Azure. Elastic impact remains limited to availability zone westus2-2. Customers with deployments not configured for high availability in this region may continue to experience intermittent connectivity errors, degraded performance, or delays when performing deployment operations (including create, edit, restart, and delete). Deployments configured for high availability across multiple availability zones are not expected to be affected. Our teams are actively remediating affected infrastructure in the impacted zone. Recovery progress is currently constrained by degraded Azure platform APIs and capacity availability in the region.

identifiedMay 29, 10:43 AM

We are continuing to investigate the impact of an upstream Azure WestUS2 outage which is impacting Elastic services and deployment healthiness, including Elastic Serverless projects hosted in this region. We have confirmed that impact to our service is limited to a single availability zone (westus2-2). Customers whose deployments are not configured for high availability may experience intermittent errors, delays, or inability to access certain features. Deployments configured for high availability across multiple zones are not expected to be affected. Our team is working to mitigate the situation and the impact on our environment. We will provide further updates as more information becomes available.

investigatingMay 29, 06:50 AM

We are continuing to investigate this issue.

investigatingMay 29, 06:35 AM

We are continuing to investigate this issue.

investigatingMay 29, 06:32 AM

We are continuing to investigate the impact of an upstream Azure WestUS2 outage which is impacting Elastic services and deployment healthiness, including Elastic Serverless projects hosted in this region. We have confirmed that impact to our service is limited to a single availability zone (westus2-2). Customers whose deployments are not configured for high availability may experience intermittent errors, delays, or inability to access certain features. Deployments configured for high availability across multiple zones are not expected to be affected. Our team is working to mitigate the situation and the impact on our environment. We will provide further updates as more information becomes available.

majorresolvedMay 29, 06:00 PM — Resolved May 29, 06:36 PM

Issue creating new projects in AWS ap-southeast-2

2 updates
resolvedMay 29, 06:36 PM

This issue has been resolved.

investigatingMay 29, 06:00 PM

We're aware of an issue with creating Serverless projects in the AWS ap-southeast-2 region. The engineering team is investigating the problem. We will post the next update in 2 hours.

noneresolvedMay 20, 03:29 PM — Resolved May 27, 01:06 PM

AutoOps Login Issues for New Customers

4 updates
resolvedMay 27, 01:06 PM

The permanent resolution has been implemented, thus concluding our resolution actions. This incident is resolved.

monitoringMay 22, 04:19 PM

We continue to actively monitor the implemented mitigation actions. All new user logins are functioning as expected. A permanent resolution is scheduled to be implemented early next week. Our next update will be once the resolution actions are complete, or sooner if the situation changes.

monitoringMay 20, 03:48 PM

We have mitigated the issue preventing new Elastic Cloud customers and trial users from accessing AutoOps by restarting a backend service. We are actively monitoring to confirm the fix remains stable and that all new user logins are functioning as expected. We will provide a final update once we have confirmed full resolution.

investigatingMay 20, 03:29 PM

We are investigating an issue that prevents new Elastic Cloud customers, including trial users, from accessing AutoOps across all regions. Impact: New customers and trial accounts are currently unable to access the AutoOps dashboard. Existing Customers: Service is unaffected. AutoOps continues to function normally for all existing deployments. Our team is actively working to identify the root cause. We will provide our next update within the next hour or as soon as more information becomes available.

majorresolvedMay 26, 09:35 PM — Resolved May 26, 09:35 PM

Missing Metrics in Cloud Console - Azure Southeast Asia

1 update
resolvedMay 26, 09:35 PM

Some users experienced missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure Southeast Asia region. We have already stabilized the situation.

majorresolvedMay 23, 09:42 PM — Resolved May 23, 10:26 PM

Missing Metrics in Cloud Console - Azure North Europe

3 updates
resolvedMay 23, 10:26 PM

The system has recovered and functionality has returned to normal.

identifiedMay 23, 10:11 PM

The problem has been identified and is being stabilized, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.

investigatingMay 23, 09:42 PM

Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure North Europe region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 1 hour.

majorresolvedMay 22, 04:54 AM — Resolved May 22, 04:54 AM

Delayed Execution For Synthetic Monitors in Europe Germany

1 update
resolvedMay 22, 04:54 AM

Synthetics browser monitors running in Europe-Germany region (GCP europe-west3) for some of the users were experiencing delayed executions results and some of them being stopped. The issue affected both Elastic Cloud Hosted and Elastic Cloud Serverless in that region and other regions were not impacted.

majorresolvedMay 11, 08:00 AM — Resolved May 11, 11:11 AM

Temporarily unavailability of Serverless Projects Functionality

2 updates
resolvedMay 11, 11:11 AM

We have confirmed no further impact from this incident, and are now considering this issue resolved. Thank you for your patience.

monitoringMay 11, 10:07 AM

We are aware of issues resulting in temporary unavailability across multiple Serverless projects. From 08:00 UTC to 09:40 UTC on May 11, Search, Ingest and EIS functionality may have been unavailable. The root cause of this issue has been identified and resolved - we are currently monitoring, and expect no further impact.

majorresolvedMay 8, 06:10 PM — Resolved May 9, 01:01 AM

Issues with Email Alerts

3 updates
resolvedMay 9, 01:01 AM

This issue is now resolved. Email delivery has been successful with no monitored issues.

monitoringMay 8, 11:11 PM

A solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.

investigatingMay 8, 06:10 PM

We are currently investigating reports that some customers may be facing issues with email alerts.

April 2026(7 incidents)

majorresolvedApr 30, 09:46 PM — Resolved Apr 30, 10:36 PM

Delayed AutoOps Metrics in AWS us-east-1

3 updates
resolvedApr 30, 10:36 PM

This issue has now been resolved.

monitoringApr 30, 10:18 PM

This issue has now been resolved and we are continuing to monitor the system.

identifiedApr 30, 09:46 PM

We have identified and are working to mitigate an issue which is causing delayed AutoOps metrics for customers in AWS us-east-1.

majorresolvedApr 28, 02:46 PM — Resolved Apr 28, 06:40 PM

Missing Metrics in Cloud Console — US East (us-east-1)

5 updates
resolvedApr 28, 06:40 PM

The system has recovered and functionality has returned to normal.

identifiedApr 28, 05:39 PM

We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.

investigatingApr 28, 04:32 PM

Our investigation is ongoing.  We continue to see early signs of stabilization, but metrics visualizations in the Cloud console remain impacted.  We will provide a further update in 1 hour, or when there is a change in status.

investigatingApr 28, 03:57 PM

Our investigation is ongoing. Some early signs of stabilisation have been observed, but metrics visualizations in the Cloud console remain impacted. We will provide a further update within 30 minutes.

investigatingApr 28, 02:46 PM

Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the us-east-1 (US East) region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 30 minutes.

majorresolvedApr 27, 11:49 AM — Resolved Apr 27, 12:40 PM

Elevated Error Rates and Latency — EU West Region

4 updates
resolvedApr 27, 12:40 PM

The connectivity issues affecting a subset of customers in our AWS EU West (Paris) region have been resolved. Failed probes recovered at 11:36 UTC following remediation of an issue with our underlying cloud infrastructure provider. We are no longer observing any elevated error rates or latency in the region. We apologise for any inconvenience caused and will conduct a post-incident review.

monitoringApr 27, 12:08 PM

Our monitoring system reports that AWS EU West 3 (Paris) region ingress layer traffic has recovered to normal levels as of 11:36 UTC and our SLO alerts have resolved. We are continuing to monitor and will update once we are confident the issue is fully resolved.

identifiedApr 27, 11:57 AM

We are continuing to work on a fix for this issue.

identifiedApr 27, 11:49 AM

We are currently investigating connectivity issues affecting a subset of customers in our AWS EU West 3 (Paris) region. Some requests may be experiencing elevated latency or failures. Our team is actively investigating, and we are working with our cloud infrastructure provider on the underlying issue. Other regions are not affected at this time. We will provide updates as the situation develops.

majorresolvedApr 20, 06:37 AM — Resolved Apr 20, 10:41 AM

EIS elevated 5xx error rates for model google-gemini-embedding-001

3 updates
resolvedApr 20, 10:41 AM

An incident with an upstream service provider has been resolved, and access to the model is now restored.

investigatingApr 20, 09:50 AM

Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.

investigatingApr 20, 06:37 AM

We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will update again in 2 hours or if there's a change in status.

majorresolvedApr 9, 08:46 PM — Resolved Apr 10, 07:54 PM

Privatelink hostnames reported by API are incorrect

4 updates
resolvedApr 10, 07:54 PM

We have successfully deployed a fix for the PrivateLink hostname issue to the User Console. Customers who experienced incorrect PrivateLink URLs or connectivity issues with their deployments should now see correct hostnames. We apologize for the inconvenience.

identifiedApr 10, 12:18 PM

We are still working on moving the fix to production as we experienced some testing issues.

identifiedApr 9, 10:44 PM

We have merged a fix and are working on deploying it to production

identifiedApr 9, 08:46 PM

A recent change to our Privatelink implementation resulted in the URLs reported by the deployment API being incorrect in some cases, causing connectivity issues for customers who relied on those URLs. We have identified the issue and are working on a fix.

majorresolvedApr 9, 03:37 PM — Resolved Apr 10, 11:51 AM

Connection issue to Kibana via the Cloud UI SSO

5 updates
resolvedApr 10, 11:51 AM

We have confirmed no further impact from this incident, and are now marking it as resolved.

investigatingApr 9, 07:50 PM

We have rolled out the fix and there should be no more customer impact

investigatingApr 9, 04:41 PM

We have identified the issue and are working on a fix. We will update again in 3 hours or earlier.

investigatingApr 9, 04:21 PM

We have identified that only PrivateLink customers are impacted and no other Hosted Cloud Deployments should see any issues.

investigatingApr 9, 03:37 PM

We are aware of an issue when connecting to Kibana through the Elastic Cloud UI via SAML SSO, impacting hosted Cloud deployments. Our team is actively investigating. We will post an update to this status within the next hour.

majorresolvedApr 6, 05:58 PM — Resolved Apr 6, 08:43 PM

Synthetics service may not run on schedule (us-east-4)

3 updates
resolvedApr 6, 08:43 PM

Issue has been fixed and there should be no more customer impact

identifiedApr 6, 07:16 PM

We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.

investigatingApr 6, 05:58 PM

We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.

March 2026(5 incidents)

majorresolvedMar 30, 06:46 PM — Resolved Mar 30, 07:57 PM

Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints

2 updates
resolvedMar 30, 07:57 PM

Endpoints are operating normally

investigatingMar 30, 06:46 PM

We're seeing elevated 5xx error rates for the Claude Sonnet 4.5 model in EIS. The following default inference endpoints are affected: - .anthropic-claude-4.5-sonnet-chat_completion - .anthropic-claude-4.5-sonnet-completion - .gp-llm-v2-chat_completion - .gp-llm-v2-completion We're investigating and will update again in 2 hours or if there's a change in status.

majorresolvedMar 27, 04:33 AM — Resolved Mar 27, 07:23 AM

AutoOps deployments marked as Inactive in AWS us-east-1 region

4 updates
resolvedMar 27, 07:23 AM

AutoOps is back to full functionality in the AWS us-east-1 region and the incident has been resolved.

monitoringMar 27, 07:13 AM

We have mitigated the issue, and AutoOps is back to full functionality in the AWS us-east-1 region. We will continue monitoring the signals from the region to ensure AutoOps remains fully functional, and will share another update once the issue is fully resolved.

monitoringMar 27, 05:37 AM

We have identified the issue and applied mitigations to bring AutoOps in the AWS us-east-1 region back to functionality. Customer deployments may still be marked as inactive, and recent metrics may still not be available. We expect AutoOps to return to full functionality within the next hour. We will provide an update when one is available or within the hour, whichever comes first.

investigatingMar 27, 04:33 AM

We are currently investigating an outage of AutoOps in AWS us-east-1 region. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.

majorresolvedMar 26, 10:51 AM — Resolved Mar 26, 05:42 PM

Issue creating new projects in GCP europe-west3

3 updates
resolvedMar 26, 05:42 PM

This issue is resolved. Customers are now able to create new Serverless projects in the GCP europe-west3 region

identifiedMar 26, 01:06 PM

The engineering team is validating the fix to restore project creation in the GCP europe-west3 region. We will post another update in 2 hours or sooner if needed

identifiedMar 26, 10:51 AM

We are aware of problems creating new Serverless projects in the GCP europe-west3 region. The engineering team has identified the problem and we are working on mitigating it. We will post the next updated in 2 hours.

minorresolvedMar 9, 11:32 AM — Resolved Mar 9, 08:29 PM

GCP us-central1 hosting problems

5 updates
resolvedMar 9, 08:29 PM

This incident has been resolved.

monitoringMar 9, 01:16 PM

We have seen an improvement regarding this service disruption. The docker registry is available, and project orchestration has been restored. We will continue to monitor the situation, and ensure a full service recovery.

identifiedMar 9, 12:05 PM

The issue has been identified, and we are working with our hosting providers to reach a solution. Users may see an impact with the availability of the elastic docker registry (browsing, and pulling images) Users may see an impact with the orchestration of their hosted Serverless projects, leading to slower provisioning and scaling tasks.

investigatingMar 9, 11:46 AM

Further investigations has indentified additional impact across services hosted in the GCP us-central1 region. We are working internally, and with our hosting providers to determine the root cause.

investigatingMar 9, 11:32 AM

We have identified an issue impacting the provisioning of kibana resources for new projects. This may delay or fail requests for new projects. We are investigating the root cause, and will post updates shortly.

majoridentifiedMar 2, 06:23 AM

Connectivity disruption for AWS Bahrain (me-south-1)

11 updates
identifiedJun 15, 07:27 PM

Update — This incident is still ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:support@elastic.co.

identifiedJun 1, 05:13 PM

Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email support@elastic.co.

identifiedMay 18, 04:33 PM

Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email support@elastic.co.

identifiedApr 20, 05:46 PM

Update — This incident remains ongoing. AWS Bahrain (me-south-1) has been removed from the available region selection on cloud.elastic.co and is unavailable for new deployments. Existing deployments in me-south-1 remain inaccessible due to the ongoing AWS infrastructure disruption. AWS has not provided a recovery timeline for the region. Customers should continue to assume the region is unavailable for the foreseeable future. We continue to support impacted customers individually through our support channels. If you have not yet done so, please open a case so we can assist with your recovery options. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:support@elastic.co. Apr 20, 2026 — 00:00 UTC

identifiedApr 2, 12:00 AM

As this incident remains ongoing with no recovery timeline provided by AWS, we have removed AWS Bahrain (me-south-1) from the available region selection on cloud.elastic.co. The region is currently unavailable for the creation of new deployments. Existing deployments in me-south-1 remain inaccessible due to the ongoing AWS connectivity disruption. Customers in this region should continue to work through Elastic support channels. For assistance, please open a case in our Support portal (https://support.elastic.co) or email support@elastic.co.

identifiedMar 24, 11:09 AM

This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing support@elastic.co.

identifiedMar 24, 09:29 AM

We have identified a further potential disruption to our services hosted in the AWS Bahrain (me-south-1) region. We are working to determine the scope of this impact, and have engaged with AWS as the providers in this investigation. Further updates will be posted within the hour, or when we have further information.

identifiedMar 23, 04:20 PM

There are no new updates. This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing support@elastic.co.

identifiedMar 16, 07:46 PM

This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing support@elastic.co.

identifiedMar 9, 03:01 PM

This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing support@elastic.co.

identifiedMar 2, 06:23 AM

We are aware of connectivity and power issues affecting AWS Bahrain (me-south-1) due to localized power issues. We are awaiting further updates from AWS and will update here once we have more information.

February 2026(8 incidents)

majorresolvedFeb 26, 11:29 AM — Resolved Feb 26, 05:07 PM

fleet-server rejecting new incoming connections

3 updates
resolvedFeb 26, 05:07 PM

This incident is resolved.

monitoringFeb 26, 12:24 PM

We have identified the root cause of those sporadic errors observed and have successfully mitigated the issue. We continue to observe the situation and provide an update within the next 2 hours.

investigatingFeb 26, 11:29 AM

We're seeing some errors from fleet-server in Elastic Cloud that are affecting new incoming connections for some projects. We will provide an update within the next 2 hours.

majorresolvedFeb 25, 02:33 PM — Resolved Feb 25, 02:38 PM

Intermittent 404s when accessing elastic.co webpage

2 updates
resolvedFeb 25, 02:38 PM

404 errors have been resolved on the elastic.co webpage.

investigatingFeb 25, 02:33 PM

We currently investigating an issue causing intermittent 404 errors when visiting the elastic.co webpage. We will provide additional updates as they become available.

majorresolvedFeb 18, 05:56 PM — Resolved Feb 18, 07:12 PM

Issues provisioning new Elastic Cloud Hosted capacity in Azure regions

2 updates
resolvedFeb 18, 07:12 PM

This issue is now resolved.

investigatingFeb 18, 05:56 PM

We are currently aware of and investigating an issue causing failure to provision new capacity in Elastic Cloud Hosted Azure regions. We will provide additional updates as they become available.

majorresolvedFeb 12, 06:21 PM — Resolved Feb 13, 12:46 AM

Old Clusters Appearing on Billing Usage Page

2 updates
resolvedFeb 13, 12:46 AM

We have identified and fixed an issue on the billing usage pages that resulted in the pages showing incorrect billing totals. There should be no more customer impact.

identifiedFeb 12, 06:21 PM

We've identified an issue on the billing usage pages where some hosted deployments might be showing incorrect usage. We're working on a fix and will update again in 6 hours.

majorresolvedFeb 10, 06:35 PM — Resolved Feb 10, 10:51 PM

Degradation with BYOK deployment creation in Azure regions

3 updates
resolvedFeb 11, 01:01 PM

This issue has been resolved, and BYOK deployment creation has been confirmed as fully functional.

identifiedFeb 10, 07:49 PM

We have identified a misconfiguration in our Azure set up and working on pushing out the fix. Will update soon once it has been released.

investigatingFeb 10, 06:35 PM

We are investigating a degradation in BYOK deployment creation in Azure regions. We will update again in one hour.

majorresolvedFeb 9, 04:53 PM — Resolved Feb 10, 10:22 AM

Degradation in the `openai-gpt-oss-120b` model in EIS

3 updates
resolvedFeb 10, 10:22 AM

We have completed our work to restore access to`openai-gpt-oss-120b` model in EIS.

investigatingFeb 9, 07:35 PM

We've identified the issue and have merged a fix. We are in the process of rolling this out but are blocked by a GitHub degradation. Will update as soon as we have some progress on the deploy.

investigatingFeb 9, 04:53 PM

We've noticed a degradation in the `openai-gpt-oss-120b` model in EIS, we're investigating the root cause and we'll update again in 2 hours

majorresolvedFeb 6, 01:56 AM — Resolved Feb 6, 04:22 AM

Issue creating new projects in AWS us-east-1

3 updates
resolvedFeb 6, 04:22 AM

The issues affecting Elastic Cloud Serverless project creation in the AWS us-east-1 region have been resolved. Our engineering team identified a DNS configuration error as the root cause; once the records were corrected and propagated, service functionality returned to normal. All systems are now operating as expected, and customers should no longer experience delays or errors when creating new projects. We appreciate your patience while we worked to clear this up.

identifiedFeb 6, 02:43 AM

We have successfully identified the root cause of the provisioning delays in the AWS us-east-1 region and are now beginning the remediation phase. A fix has been developed and validated through internal testing, and we are currently rolling out the fix across the affected infrastructure. Customers may still see intermittent failures for a short period as the fix propagates.

investigatingFeb 6, 01:56 AM

We are currently investigating an issue that has resulted in provisioning delays affecting the creation of new Elastic Cloud Serverless projects within the AWS us-east-1 region. While existing projects remain operational and unaffected, customers may encounter errors or extended wait times when attempting to spin up new projects in this specific region. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will provide further updates as more information becomes available.

majorresolvedFeb 2, 11:01 PM — Resolved Feb 3, 10:42 AM

Upstream cloud provider incident impacting Project Creation/Deployments

5 updates
resolvedFeb 3, 10:42 AM

The incidents affecting us have been resolved on Azure's side. All Elastic services are fully operational and no further impact was observed during the past 4 hours. Hence, we mark this incident as resolved.

monitoringFeb 3, 07:37 AM

We are closely monitoring the situation as we await Microsoft Azure's final resolution regarding their ongoing incidents. Currently, we are not aware of any additional impact on Elastic customers or services. However, we will maintain a very close monitoring status until Azure provides official confirmation that the incident is fully resolved.

monitoringFeb 3, 03:52 AM

There is no new information to report at this time. We are still awaiting a final resolution from Microsoft Azure regarding their ongoing incident. As soon as Azure confirms the issue is resolved on their side, we will provide a final update.

monitoringFeb 3, 12:26 AM

We are continuing to monitor an open incident on the Microsoft Azure side. At this time, we are not aware of any further active impact to Elastic customers or services; however, we will remain in a monitoring state until Azure provides official confirmation that the incident is fully resolved on their end.

monitoringFeb 2, 11:01 PM

We are aware of an active incident involving Microsoft Azure infrastructure that is impacting Elastic Serverless and Elastic Hosted services. Customers may experience failures or significant delays when attempting to provision new Serverless projects, create new Hosted deployments, or perform scaling operations on existing clusters. Our engineering team is closely monitoring the situation. Existing, steady-state deployments in Azure remain operational. There is also no impact to projects or deployments in other cloud providers. We will provide further updates as more information becomes available.

January 2026(2 incidents)

majorresolvedJan 23, 01:10 AM — Resolved Jan 23, 07:31 AM

Elastic Cloud account verification and MFA emails may be delayed

3 updates
resolvedJan 23, 07:31 AM

We have completed our work to restore service to Elastic Cloud email and MFA services. The upstream third-party incident that was affecting account verification and MFA emails has been resolved, and all systems are now operating normally. We have confirmed that email delivery has returned to expected levels.

monitoringJan 23, 03:55 AM

We are continuing to monitor the status of the upstream provider's incident. We will continue to post periodic updates or as new information becomes available.

monitoringJan 23, 01:10 AM

Some Elastic Cloud customers may be experiencing issues with receiving emails for account verification and MFA due to an upstream third-party incident. We are actively monitoring this and will post periodic updates or as new information becomes available.

majorresolvedJan 23, 12:37 AM — Resolved Jan 23, 03:51 AM

AutoOps incident in ECH GCP US Central

3 updates
resolvedJan 23, 03:51 AM

The incident has been resolved.

monitoringJan 23, 12:56 AM

We've determined that AutoOps functionality has fully recovered for Elastic Cloud Hosted clusters in GCP US Central.

investigatingJan 23, 12:37 AM

Customers may observe some data delay in AutoOps functionality for Elastic Cloud Hosted clusters in GCP US Central. We're actively investigating this.

December 2025(5 incidents)

majorresolvedDec 24, 08:37 AM — Resolved Dec 25, 03:17 AM

AutoOps Outage in GCP us-central-1

16 updates
resolvedDec 25, 03:17 AM

The system is operational.

monitoringDec 25, 02:19 AM

AutoOps functionality has been restored in the GCP us-central-1 region. We are continuing to monitor the system for signs of service degradation.

identifiedDec 25, 12:35 AM

AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Customer deployments in the region may still be marked as inactive, and recent metrics may not be available until it is fully recovered.

identifiedDec 24, 11:26 PM

AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Customer deployments in the region may still be marked as inactive, and recent metrics may not be available until it is fully recovered.

identifiedDec 24, 10:27 PM

We are continuing to see intermittent impact in the GCP us-central-1 region, which is causing some customer deployments to be marked as inactive. We are continuing to investigate the issue and will continue to provide updates as they become available.

identifiedDec 24, 09:05 PM

We are continuing to investigate an issue impacting AutoOps deployments in the GCP us-central-1 region. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will continue to provide updates as they become available.

identifiedDec 24, 07:07 PM

We are continuing to investigate an issue impacting AutoOps deployments in the GCP us-central-1 region. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will continue to provide updates as they become available.

identifiedDec 24, 05:20 PM

We are continuing to see intermittent impact in the GCP us-central-1 region, which is causing some customer deployments to be marked as inactive. We are continuing to investigate the issue and will continue to provide updates as they become available.

monitoringDec 24, 04:22 PM

AutoOps functionality has been restored in the GCP us-central-1 region. We are continuing to monitor the system for signs of service degradation.

identifiedDec 24, 03:16 PM

AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Customer deployments in the region may still be marked as inactive, and recent metrics may not be available.

identifiedDec 24, 02:06 PM

AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Customer deployments in the region may still be marked as inactive, and recent metrics may not be available.

identifiedDec 24, 01:03 PM

AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Customer deployments in the region may still be marked as inactive, and recent metrics may not be available.

identifiedDec 24, 12:05 PM

AutoOps functionality is gradually being restored in the GCP us-central-1 region. We expect the full recovery to resume within a few hours and will keep updating until full recovery is achieved. Customer deployments in the region may still be marked as inactive, and recent metrics may not be available.

identifiedDec 24, 11:01 AM

We have implemented mitigations to restore AutoOps functionality in GCP us-central-1. Customer deployments in the region may still be marked as inactive and recent metrics may not be available. We are monitoring its recovery and will provide an update within an hour.

investigatingDec 24, 09:37 AM

We are currently investigating an outage of AutoOps in GCP us-central-1. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.

investigatingDec 24, 08:37 AM

We are currently investigating an outage of AutoOps in GCP us-central-1. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.

majorresolvedDec 23, 03:29 AM — Resolved Dec 23, 05:29 AM

AutoOps Partial Outage in GCP us-central-1

4 updates
resolvedDec 23, 05:29 AM

The system is operational.

monitoringDec 23, 04:47 AM

We are seeing recovery in the system with the deployed fix, and are continuing to monitor the health of the system.

identifiedDec 23, 04:24 AM

We have identified the underlying cause of the issue and are applying a fix. We will post another update as it becomes available or within an hour, whichever is first.

investigatingDec 23, 03:29 AM

We are currently investigating a partial outage of AutoOps in GCP us-central-1. Customer deployments in the region may be marked as inactive and recent metrics may not be available. We will provide an update when one is available or within the hour, whichever comes first.

criticalresolvedDec 17, 12:10 PM — Resolved Dec 17, 12:49 PM

Email delays impacting some customers

2 updates
resolvedDec 17, 12:49 PM

Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisations.

identifiedDec 17, 12:10 PM

We're aware of delays affecting emails being sent for customers, such as password reset requests, receiving billing invoices and adding users to organisations. Our team is investigating the issue and we will provide updates on our progress.

majorresolvedDec 11, 04:50 PM — Resolved Dec 11, 08:23 PM

AutoOps button disabled for some deployments created after December 3

4 updates
resolvedDec 11, 08:23 PM

The fix is working as expected. This issue is resolved

monitoringDec 11, 06:56 PM

We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.

identifiedDec 11, 05:58 PM

Our engineers have deployed a change and new deployments will be able to use AutoOps. We are still working on fixing the affected deployments between December 3 and today. We will provide an update within 1 hour, or sooner if appropriate.

identifiedDec 11, 04:50 PM

We are aware of an issue impacting deployments created after December 3rd that causes the AutoOps button to appear greyed out. Affected AWS regions are af-south-1, ap-east-1, ap-northeast-2, aws-ap-southeast-2, ca-central-1, me-south-1, sa-east-1, eu-north-1, eu-south-1, eu-west-3, us-west-1, eu-central-2. The us-central-1 GCP region is also affected. Our engineers have been engaged and are currently working on a resolution. We will provide an update within 1 hour, or sooner if appropriate

majorresolvedDec 4, 08:29 PM — Resolved Dec 4, 10:31 PM

System emails may not be delivered

3 updates
resolvedDec 4, 10:31 PM

This incident is now resolved as the backlog of emails has been cleared.

monitoringDec 4, 08:59 PM

We've identified the issue and have started processing the backlog of emails. We will continue to monitor the situation until the backlog is cleared.

identifiedDec 4, 08:29 PM

We are aware of issues where system emails are not being delivered. We are investigating and will provide an update in two hours or earlier on our investigation.

November 2025(7 incidents)

majorresolvedNov 28, 10:42 PM — Resolved Nov 29, 11:25 AM

Azure — Serverless projects

8 updates
resolvedNov 29, 11:25 AM

The fix is working as expected. This issue is resolved

monitoringNov 29, 10:08 AM

We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.

identifiedNov 29, 07:50 AM

We are continuing the rollout of the potential fix. We will update again in an hour

identifiedNov 29, 06:50 AM

We are continuing the rollout of the potential fix. We will update again in an hour

identifiedNov 29, 05:20 AM

We are continuing the rollout of the potential fix. We will update again in an hour

identifiedNov 29, 01:24 AM

We have identified a potential fix that we are in the process of rolling out. We anticipate this to be complete in approximately 3-4 hours. We will update when this process is complete.

investigatingNov 29, 12:02 AM

We are continuing our investigation into the intermittent 5xx errors in Azure Serverless projects. We will update again in an hour.

investigatingNov 28, 10:42 PM

We are currently investigating an increase in HTTP 502 errors affecting Serverless projects running in Azure regions.

majorresolvedNov 21, 04:52 AM — Resolved Nov 21, 06:09 AM

Managed OTLP Endpoint & Managed Intake Service ingestion issues on GCP us-central1

4 updates
resolvedNov 21, 06:09 AM

Ingestion rates are normal, the incident is resolved

monitoringNov 21, 05:48 AM

Ingestion rates are back to normal, we're currently monitoring the situation.

investigatingNov 21, 05:11 AM

We are continuing to investigate this issue.

investigatingNov 21, 04:52 AM

We are aware of ingestion problems in Managed OTLP Endpoint & Managed Intake Service for GCP us-central1 region since 0338 UTC. Other regions remain unaffected. We are currently investigating the problem. We will publish more information as it becomes available. Next update in 1 hr

majorresolvedNov 18, 01:46 PM — Resolved Nov 18, 06:35 PM

Intermittent 404s/500s on elastic.co

3 updates
resolvedNov 18, 06:35 PM

The situation has been resolved.

monitoringNov 18, 03:28 PM

The underlying outage with our provider is reported as resolved. We will continue monitoring to ensure our service is fully operational.

monitoringNov 18, 01:46 PM

We are seeing intermittent 404s/500s on elastic.co. This is due to an outage with one of our providers. Our team is monitoring and will update as we know more.

majorresolvedNov 16, 09:12 PM — Resolved Nov 17, 12:52 AM

Issue applying plans in Elastic Cloud Hosted

3 updates
resolvedNov 17, 12:52 AM

The issue has been successfully mitigated and full service has been restored to the AWS region; the root cause involved an internal provisioning system temporarily preventing the application of new hosted plans, which has now been corrected. We will continue to monitor the system closely.

investigatingNov 16, 10:33 PM

We are actively investigating the root cause of the incident and are working towards a full resolution. The next update will be provided as soon as significant progress is made or a preliminary resolution timeframe is established.

investigatingNov 16, 09:12 PM

We are currently investigating an issue with Elastic Cloud Hosted in the eu-west-1 region of AWS. Customers may be experiencing issues with upgrades, new deployments, and vacates in that region.

majorresolvedNov 14, 06:20 AM — Resolved Nov 14, 07:11 AM

Delays creating new Serverless projects in GCP us-central1

4 updates
resolvedNov 14, 07:11 AM

The issue affecting the creation of new Serverless projects has been fully resolved. The service is functioning normally, and no further impact is expected.

monitoringNov 14, 06:32 AM

We have deployed a fix for the issue affecting the creation of new Serverless projects. The service is operating as expected, and we are monitoring the system to ensure stability. We will provide a final update once the incident is fully resolved.

identifiedNov 14, 06:23 AM

We have identified the root cause of the issue affecting the creation of new Serverless projects. Our team is currently preparing a patch to restore full functionality. We will provide another update once the fix is deployed.

investigatingNov 14, 06:20 AM

We are currently investigating an issue that prevents creating new Serverless projects. Our team is working to find the cause, and we will provide a status update as soon as more information becomes available.

majorresolvedNov 12, 08:47 PM — Resolved Nov 12, 10:38 PM

Incident Impacting Serverless Regions for Synthetics

4 updates
resolvedNov 12, 10:38 PM

This issue has been resolved, and system operations returned to normal.

monitoringNov 12, 10:21 PM

We have identified the cause of this issue and are currently applying a fix. We are seeing recovery in the system and will continue to monitor.

investigatingNov 12, 09:51 PM

We are continuing to investigate this issue. We will share an update when one is available or one hour from now, whichever comes first.

investigatingNov 12, 08:47 PM

We are aware of an issue impacting all serverless regions interacting with the Synthetics service. We will provide an update when more information is available or in one hour, whichever is sooner.

minorresolvedNov 12, 04:44 PM — Resolved Nov 12, 05:34 PM

Monitoring Network Conditions - AWS us-east-1

3 updates
resolvedNov 12, 05:34 PM

We can confirm no connectivity or latency issues in the last 60 minutes. We consider this resolved.

monitoringNov 12, 04:49 PM

We recently investigated intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects and Elastic Cloud Hosted deployments. Our monitoring indicates that service health has returned to normal. We are continuing to actively monitor the situation to ensure continued stability. Expect next update in 60 mins or as soon as we have any updates to share.

monitoringNov 12, 04:44 PM

We recently detected intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects. Our monitoring indicates that service health has returned to normal. We are continuing to actively monitor the situation to ensure continued stability. Expect next update in 60 mins or as soon as we have any updates to share.

October 2025(2 incidents)

majorresolvedOct 29, 04:59 PM — Resolved Oct 30, 01:19 AM

Azure degradation impacting some services

2 updates
resolvedOct 30, 01:19 AM

We are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.

investigatingOct 29, 04:59 PM

We are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.

majorresolvedOct 22, 11:22 AM — Resolved Oct 22, 12:44 PM

Delay in deployment creation in AWS us-east-1

3 updates
resolvedOct 22, 12:44 PM

This issue has been resolved.

monitoringOct 22, 12:05 PM

This issue has been mitigated and new Deployments are coming up as expected. We are continuing to monitor.

investigatingOct 22, 11:22 AM

We are experiencing an issue with new Deployments taking longer than expected to create in AWS us-east-1. We'll post an update on this within the hour

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