Atlassian Status: How to Check If Jira, Confluence & Bitbucket Are Down (2026)
Updated June 2026 · 7 min read · By API Status Check
Quick Answer: Check Atlassian Status Now
Atlassian's suite of products — Jira Software, Confluence, Bitbucket, Jira Service Management, and Trello — powers project management, documentation, and code collaboration for over 300,000 organizations worldwide. When Atlassian goes down, entire engineering teams can lose access to tickets, wikis, and source code simultaneously. Knowing exactly where to check status and how to interpret what you see is critical for fast incident response.
Understanding Atlassian's Status Page (status.atlassian.com)
Atlassian operates status.atlassian.com — its official status page (powered by their own Statuspage product). Each product has separate components, so you can identify exactly which service is experiencing issues.
Jira Software
Issue tracking, sprint boards, and backlog management. The most-used Atlassian product for software teams. Outages block ticket creation and sprint planning.
Jira Service Management
IT service desk and ITSM platform. Separate from Jira Software — customer support queues may fail independently from dev Jira.
Confluence
Wiki and documentation platform. Outages block knowledge base access, runbooks, and meeting notes. Often fails independently from Jira.
Bitbucket
Git repository hosting. Pipeline runs (Bitbucket Pipelines) and code access are separate components — pipelines can be down while the UI works.
Trello
Lightweight Kanban board tool. Separate infrastructure from Jira, though shares Atlassian Access for authentication.
Atlassian Access
SSO and identity management for all Atlassian cloud products. If Atlassian Access is down, users may be unable to log in to any Atlassian product.
Statuspage
Atlassian's own status page product — used by thousands of companies including Atlassian itself. Meta: if Statuspage is down, status.atlassian.com may be affected.
Bitbucket Pipelines
CI/CD service built into Bitbucket. Pipeline execution can fail independently from repository access and Bitbucket web UI.
What Atlassian Status Colors Mean
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status.atlassian.com (Official)
Atlassian's own status page. Updated by Atlassian's SRE team during incidents. Can lag 15–30 minutes behind real outages as engineers investigate first.
Check status.atlassian.com →API Status Check (Independent)
Third-party monitoring that continuously pings Atlassian endpoints and reports independently. Shows issues even when Atlassian hasn't updated their status page yet.
Check independent Atlassian status →X / Twitter
Search 'Jira down' or 'Atlassian down' on X. Enterprise teams often post on X faster than Atlassian acknowledges issues on their status page.
Search X for 'Jira down' →Atlassian Community Forum
community.atlassian.com is active during outages. Admins and power users post real-time reports, workarounds, and region-specific information.
Atlassian Community →Test your specific Atlassian URL
Try accessing your Atlassian instance URL directly and check the HTTP response. If you get a 503 or timeout, it's an outage, not a configuration issue.
curl -s -o /dev/null -w "%{http_code}" https://your-company.atlassian.netCommon Atlassian Error Messages and What They Mean
These are the errors you'll encounter when Atlassian products are experiencing issues:
"Oops, something went wrong. Please try again later."Generic Jira/Confluence error usually indicating a backend issue. If you see this across multiple operations, check status.atlassian.com."503 Service Unavailable"Atlassian servers are not responding. A real outage — not a local or configuration issue. Monitor status.atlassian.com for updates."CAPTCHA verification failed — you may be experiencing temporary access issues"Security system overload during incidents. Atlassian's protection systems can trigger incorrectly during partial outages."Atlassian Access: Unable to authenticate. Please contact your administrator."SSO/identity issues. Can be a true Atlassian Access outage or your organization's SAML/SCIM configuration. Check Atlassian Access component specifically on status.atlassian.com."Confluence: Page not found (or space not found)"Usually not an outage — check if the space/page was deleted or permissions changed. During outages, this can appear incorrectly."Bitbucket: Git operation failed: 503 Service Unavailable"Bitbucket git hosting is down. Check the Bitbucket component on status.atlassian.com specifically."Jira: Issue could not be saved. Please try again."Jira write operations are failing. Could be a partial outage or database issue. Multiple failed saves usually indicate an active incident.Atlassian Outage History: What the Data Shows
Atlassian has had several notable outages in recent years, including the major 2022 incident that left thousands of companies without Jira and Confluence access for nearly two weeks:
The April 2022 Atlassian outage — where a routine maintenance script accidentally deleted 775 customers' cloud sites — highlighted the risk of full Atlassian dependency. Since then, Atlassian has significantly improved their change management processes and incident response times. Check our Atlassian monitoring for current status.
Get alerted when Jira or Confluence goes down
Better Stack monitors Atlassian products and your entire dev stack. When Jira goes down, you hear about it in Slack — not from confused teammates. Set up in 2 minutes.
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If Jira Is Down
- Use Linear, Notion, or a shared doc as a temp sprint board
- Write down ticket updates locally and sync when Jira recovers
- Check if Confluence and Bitbucket are also affected
- Notify your team via Slack about the outage status
- Subscribe to status.atlassian.com for recovery ETA
If Bitbucket Is Down
- Work with local git branches — push when service recovers
- Check if you have a GitHub or GitLab mirror configured
- Delay code reviews and merges until service is restored
- Use git stash or local commits to save in-progress work
- Note: Bitbucket Pipelines may fail even if the web UI works
Frequently Asked Questions
Where is the official Atlassian status page?
Atlassian's official status page is status.atlassian.com. It covers all Atlassian Cloud products including Jira Software, Jira Service Management, Confluence, Bitbucket, Trello, Atlassian Access, and Statuspage. Each product has its own component listing with regional breakdowns.
Why is Jira down but status.atlassian.com shows operational?
Status pages often lag 15–30 minutes behind real incidents. Atlassian's SRE team needs to investigate before posting public updates. For faster independent monitoring, check apistatuscheck.com/is-atlassian-down. Also check community.atlassian.com — users often report issues there before the status page is updated.
Does a Jira outage affect Confluence and Bitbucket?
Not necessarily. Atlassian's products share some infrastructure (especially Atlassian Access for SSO) but have independent components. A Jira-specific database incident won't affect Confluence, and a Bitbucket storage issue won't affect Jira tickets. Always check each product's component individually on status.atlassian.com.
Does Atlassian have an SLA for downtime?
Atlassian offers a 99.9% monthly uptime SLA for Jira Software, Confluence, and Jira Service Management Cloud (Standard and Premium tiers). Free plans have no SLA. If Atlassian misses the SLA, you can request service credits through their support portal. The SLA excludes scheduled maintenance windows.
How do I get alerts when Atlassian products go down?
Subscribe to email or webhook notifications at status.atlassian.com, follow @Atlassian on X, or use Better Stack / API Status Check Alert Pro to set up automated monitoring. For enterprise teams, configuring monitoring on your actual Atlassian site URL is more reliable than waiting for the official status page to update.
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