Is Atlassian Down? How to Check Atlassian Status & Quick Fixes

Multiple Atlassian products not working? When the Atlassian platform has issues, it can take down Jira, Confluence, Bitbucket, Trello, and more simultaneously — disrupting development teams worldwide.

This guide covers how to check Atlassian's platform-wide status and what to do when their cloud infrastructure has problems.

Is Atlassian Down Right Now?

1. Check Atlassian Status Page

The official status page at status.atlassian.com covers all Atlassian Cloud products:

• Jira Cloud — project tracking and agile boards
• Confluence Cloud — documentation and wikis
• Bitbucket Cloud — git repositories and CI/CD
• Trello — kanban boards
• Jira Service Management — IT service desk
• Atlassian Access — SSO and identity management
• Statuspage — ironically, Atlassian's own status page product

2. Use API Status Check

API Status Check monitors Atlassian products and 117+ other services in real-time. One dashboard for all your dependencies — no signup required.

3. Check DownDetector

DownDetector shows crowdsourced outage reports and can reveal geographic patterns.

4. Check Social Media

Search Twitter/X for "Atlassian down" — platform-wide issues generate significant social media buzz.

Common Atlassian Platform Issues

Authentication and SSO Failures

Symptoms: Can't log into any Atlassian product, SSO redirect loops, "Access denied" across all products.

Quick fixes:

1. Check Atlassian Access status — SSO issues affect all products simultaneously
2. Try direct login — bypass SSO by going to id.atlassian.com directly
3. Clear all Atlassian cookies — search for atlassian.com in your browser cookie settings
4. Check your identity provider — Okta, Azure AD, or Google Workspace may be the root cause
5. Try incognito mode — eliminates cookie and extension conflicts

Cross-Product Sync Issues

Symptoms: Jira issues not appearing in Confluence macros, Bitbucket PR links broken, Trello power-up disconnected.

Quick fixes:

1. Check individual product status — one product may be down while others work
2. Re-authenticate integrations — OAuth connections between products can expire
3. Wait for propagation — cross-product links can have 5-10 minute sync delays
4. Check app connections — Admin → Application Links for cross-product config

Marketplace App Failures

Symptoms: Third-party apps showing errors, "App is unavailable" messages, or marketplace not loading.

Quick fixes:

1. Check Atlassian Marketplace status — marketplace has its own availability
2. Disable and re-enable the app — Admin → Manage Apps → toggle off/on
3. Check app vendor status — the issue may be with the app vendor, not Atlassian
4. Clear app cache — some apps cache data that becomes stale during outages

What To Do During an Atlassian Outage

1. Assess the Scope

Determine which products are affected. Often it's not everything — Trello might work while Jira is down, or Confluence might be fine while Bitbucket has issues.

2. Activate Alternatives

• For Jira: Use Linear, GitHub Issues, or a shared spreadsheet
• For Confluence: Use Notion, Google Docs, or HackMD
• For Bitbucket: Use GitHub or GitLab (if you have mirrors)
• For Trello: Use Notion boards, Asana, or physical sticky notes

3. Keep Development Moving

• Git works locally — keep committing even if you can't push to Bitbucket
• Document standup updates in Slack
• Track work items in a temporary shared doc

4. Communicate

• Alert all affected teams via Slack/Teams/email
• Share the Atlassian status page link
• Postpone sprint ceremonies if Jira is critical to the process

How To Set Up Atlassian Outage Alerts

Status Page Notifications

Subscribe at status.atlassian.com — you can select specific products to monitor.

API Status Check

Monitor all Atlassian products alongside your other tools at apistatuscheck.com — free, no signup required.

Related Guides

• Is Jira Down? — detailed Jira troubleshooting
• Is Confluence Down? — detailed Confluence troubleshooting

FAQ

Is Atlassian down or is it just me?

Check status.atlassian.com for platform-wide status. If specific products show operational, the issue may be local — try clearing cookies, switching browsers, or checking your SSO provider. Also check API Status Check.

Does an Atlassian outage affect all products?

Not necessarily. Atlassian products run on shared but partially isolated infrastructure. Jira might be down while Confluence works fine. Always check individual product status on the status page.

How often does Atlassian go down?

Platform-wide outages are rare (1-2 per year). Individual product incidents are more frequent — Jira Cloud might have a few minor incidents per month. Atlassian publishes post-incident reviews for major outages.

Is Atlassian Cloud more reliable than Atlassian Server?

Generally yes for uptime, but you trade control for reliability. Cloud has Atlassian's SRE team managing infrastructure 24/7. Server gives you control but you're responsible for uptime.

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Stay ahead of Atlassian outages — monitor your entire dev toolchain for free at apistatuscheck.com.