Freshdesk API vs Zendesk
Uptime & reliability comparison — Customer Support
Freshdesk API
Degraded
Zendesk
Operational
Response Time (now)
131ms
vs
82ms
✓ Better
Avg Response (24h)
170ms
vs
124ms
✓ Better
Uptime (30d)
99.63%
✓ Better
vs
99.49%
Feature
Freshdesk API
Zendesk
Category
Customer Support
Customer Support
Current Status
⚠️ Degraded
✅ Operational
Response Time
131ms
82ms
30-Day Uptime
99.63%
99.49%
Status Page
Full Status
Freshdesk API vs Zendesk — Summary
Both Freshdesk API and Zendesk are popular customer support APIs. Based on our monitoring:
- Faster response: Zendesk (82ms vs 131ms)
- Higher uptime: Freshdesk API (99.63%)
- Current status: Freshdesk API: degraded, Zendesk: up
More Customer Support Comparisons
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