Asana API Outage History
50 incidents reported. Data sourced from the official Asana API status page.
50
Total Incidents
14
Major/Critical
9
Minor
22
Resolved
September 2026
Slow performance for a subset of Asana users
minorSep 17, 02:36 PM→Sep 17, 03:13 PMresolved
Sep 17, 03:13 PM
resolved — This incident has been resolved.
Sep 17, 03:12 PM
investigating — We are continuing to investigate this issue.
Sep 17, 02:36 PM
investigating — We received an alert for unusual slow performance in several regions. We're investigating.
We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.
majorSep 2, 06:08 PM→Sep 2, 06:49 PMpostmortem
Sep 4, 07:52 PM
postmortem — Incident: An internal system responsible for automatically scaling backend server capacity in one of our compute clusters stopped replacing capacity that had been cycled out during routine maintenance...
Sep 2, 06:49 PM
resolved — This incident has been resolved.
Sep 2, 06:14 PM
monitoring — A fix has been implemented and we are monitoring the results.
+3 more updates
August 2026
Asana full outage for some users (2 hours, 25% outage)
majorAug 31, 03:14 PM→Aug 31, 05:18 PMpostmortem
Sep 2, 09:29 PM
postmortem — We’ve been working to add a caching layer to our update pipeline, tuning it carefully and rolling it out gradually. On Wednesday, August 26 we enabled it for most use cases, and it initially performed...
Aug 31, 05:18 PM
resolved — User-facing symptoms have recovered. We'll continue to monitor, and will prioritize a retrospective to understand and prevent similar incidents in the future.
Aug 31, 04:47 PM
monitoring — We've applied a fix are seeing signs of recovery.
+3 more updates
Webhooks and event streams partial data loss
minorAug 4, 03:30 PM→Aug 4, 03:30 PMresolved
Aug 6, 05:24 PM
resolved — From 2026-08-04 15:25 UTC until 2026-08-06 03:51 UTC, Asana failed to send some events to registered webhooks and to return them in the event streams API. Apps which rely on this should refetch the un...
July 2026
Errors loading the Asana web app for some users in US
majorJul 7, 06:49 PM→Jul 7, 07:24 PMpostmortem
Jul 8, 09:28 PM
postmortem — **Incident**: A configuration change inadvertently removed a critical resource required by one of our services. While existing infrastructure continued to operate normally, newly scaled infrastructure...
Jul 7, 07:24 PM
resolved — This incident has been resolved.
Jul 7, 07:21 PM
monitoring — We are continuing to monitor for any further issues.
+2 more updates
April 2026
Date Time Trigger Automation Failues
noneApr 21, 07:00 PM→Apr 21, 07:00 PMpostmortem
Apr 30, 12:43 AM
postmortem — Starting on **April 20th, 2026 at 10:00 AM PDT**, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that ...
Apr 29, 11:19 PM
resolved — Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.
Notifications and Background Actions delayed in EU
noneApr 20, 05:00 PM→Apr 20, 05:00 PMpostmortem
Apr 30, 12:34 AM
postmortem — Starting on **April 20th, 2026 at 10:00 AM PDT**, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that ...
Apr 29, 11:09 PM
resolved — Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions we...
March 2026
Errors loading Asana
noneMar 26, 03:03 PM→Mar 26, 06:34 PMresolved
Mar 26, 06:34 PM
resolved — This incident has been resolved.
Mar 26, 03:50 PM
monitoring — We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.
Mar 26, 03:03 PM
investigating — We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and wil...
AWS UAE issues might affect the ME region
noneMar 1, 08:31 PM→Mar 15, 05:58 AMresolved
Mar 15, 05:58 AM
resolved — This incident has been resolved.
Mar 13, 06:44 PM
monitoring — A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact.
Mar 2, 12:03 PM
investigating — We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is widespread AW...
+6 more updates
February 2026
API monitoring
noneFeb 5, 11:49 PM→Feb 5, 11:58 PMresolved
Feb 5, 11:58 PM
resolved — Our engineers have rolled back recent changes to our primary monitoring systems, and our API and mobile systems are fully operational.
Feb 5, 11:49 PM
monitoring — Our primary monitoring is observing an outage for our API and mobile services, but secondary monitoring indicates that API and mobile traffic is operating as usual.
Our engineers are reviewing our pr...
January 2026
EU App and API issues
minorJan 26, 03:01 AM→Jan 26, 03:29 AMresolved
Jan 26, 03:29 AM
resolved — This incident has been resolved.
Jan 26, 03:20 AM
monitoring — We are continuing to monitor for any further issues.
Jan 26, 03:19 AM
monitoring — We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic i...
+1 more updates
Asana webapp unavailable
criticalJan 22, 05:48 PM→Jan 22, 07:00 PMpostmortem
Jan 27, 07:53 AM
postmortem — Incident: On 2026-01-22 the Asana App and all associated services had a service disruption due to dependency on a shared database used for storing metadata. This was triggered by a code path which cau...
Jan 22, 07:00 PM
resolved — This incident has been resolved.
Jan 22, 06:38 PM
investigating — Our error rates are back to normal baseline, and we don't expect an immediate recurrence. We'll create a post-mortem in the next few days with more details, including what happened and how we plan to ...
+4 more updates
Issues in with Asana in non-US regions
noneJan 6, 12:00 AM→Jan 6, 12:00 AMresolved
Jan 6, 02:17 PM
resolved — On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out.
Wh...
Downtime for the Asana web app
majorJan 5, 09:17 PM→Jan 5, 09:50 PMresolved
Jan 5, 09:50 PM
resolved — Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.
Jan 5, 09:29 PM
monitoring — Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions.
We're monitoring the situation to ensure recovery. The Asana web app is operational, a...
Jan 5, 09:17 PM
investigating — Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible.
Existing web sessions are unaffected, alon...
November 2025
Permissions bug between 2025-11-18 and 2025-11-19
noneNov 18, 05:00 PM→Nov 18, 05:00 PMresolved
Nov 24, 08:28 PM
resolved — Resolved - We have fully resolved an incident related to a product permissions bug that briefly impacted some of our customers between November 18 and November 19. This issue was contained entirely wi...
Partial downtime for Asana's MCP server
noneNov 18, 11:30 AM→Nov 18, 11:30 AMpostmortem
Nov 21, 12:29 AM
postmortem — Incident:
[Cloudflare experienced an outage](https://blog.cloudflare.com/18-november-2025-outage/) that impacted the Workers KV service, a storage infrastructure service our MCP server relies on. Thi...
Nov 18, 10:14 PM
resolved — Asana's MCP server experienced partial unavailability for three hours due to an upstream provider outage. No data loss or security issues occurred during this outage.
This resulted in an increased ra...
Asana downtime in all regions
criticalNov 7, 09:22 PM→Nov 7, 10:08 PMpostmortem
Nov 12, 05:15 PM
postmortem — We had approximately 1 hour of full downtime, where the Asana application was unavailable for most of our users. There was no data loss or security vulnerability.
A routine configuration change af...
Nov 7, 10:08 PM
resolved — The incident is now resolved.
Nov 7, 10:03 PM
monitoring — We are continuing to monitor for any further issues.
+5 more updates
October 2025
Issues in with Asana in EU region
minorOct 31, 04:17 PM→Oct 31, 05:18 PMresolved
Oct 31, 05:18 PM
resolved — This incident has been resolved. During the incident, users in EU experienced slow application performance, and automations, webhooks, and background actions were delayed.
Oct 31, 05:05 PM
monitoring — We have identified the source of load and addressed it, and are monitoring recovery.
Oct 31, 04:28 PM
identified — We’re currently experiencing increased system load. Our team has identified the source and is actively working to mitigate the impact. Thank you for your patience.
+1 more updates
App Down
noneOct 20, 02:28 PM→Oct 20, 08:34 PMpostmortem
Oct 23, 04:07 PM
postmortem — **Incident:** AWS infrastructure had [an outage affecting core services](https://aws.amazon.com/message/101925/), which our application depends on, in the Virginia \(us-east-1\) region. The initial im...
Oct 20, 08:34 PM
resolved — Asana is now fully operational, and all services are performing normally. API traffic and client access have been fully restored, and we’re no longer seeing elevated error rates or latency.
This inci...
Oct 20, 07:54 PM
monitoring — Asana is functional again. We’ve begun re-enabling API traffic and are gradually allowing traffic from all clients. Most functionality is coming back online, though some users may still experience int...
+4 more updates
App Down
noneOct 20, 07:10 AM→Oct 20, 10:23 AMpostmortem
Oct 23, 04:05 PM
postmortem — **Incident:** AWS infrastructure had [an outage affecting core services](https://aws.amazon.com/message/101925/), which our application depends on, in the Virginia \(us-east-1\) region. After partial ...
Oct 20, 10:23 AM
resolved — This incident has been resolved; error rates and latency have gone down and we've caught up on existing traffic. We will publish a postmortem here within 72 hours.
Oct 20, 10:08 AM
monitoring — The root cause has been fixed, and we are monitoring recovery; we still see somehow degraded performance in the US region, and are adjusting configuration to address this.
+9 more updates
Stale data and crashes
minorOct 13, 03:44 PM→Oct 13, 04:33 PMresolved
Oct 13, 08:56 PM
resolved — From 15:44 - 16:33 UTC, Asana users may have seen stale data in the web app. In some cases, users may have experienced crashes and failed API requests.
Script-based actions on tasks were failing
noneOct 2, 12:00 PM→Oct 2, 12:00 PMresolved
Oct 6, 06:33 PM
resolved — One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security c...
August 2025
Automation delay
majorAug 18, 01:01 AM→Aug 18, 02:43 AMpostmortem
Aug 20, 12:02 AM
postmortem — **Incident**: Around 2025-08-17 23:35, a conflict occurred between two database management systems. For most Asana customers, database locks prevented execution of background actions, automations, and...
Aug 18, 02:43 AM
resolved — Automations and background actions are back to normal operations for all Asana users and customers.
Aug 18, 01:41 AM
monitoring — The root cause of automation delay has been addressed, and controls are in place for automations and background actions to catch up on overdue work. Our engineers are monitoring metrics for recovery, ...
+1 more updates
July 2025
Inbound email outage
minorJul 25, 01:15 AM→Jul 25, 01:15 AMresolved
Jul 25, 01:52 AM
resolved — On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed...
June 2025
Elevated application and API/Mobile errors
noneJun 25, 12:25 PM→Jun 25, 12:35 PMpostmortem
Jun 27, 10:20 PM
postmortem — **Incident**: A configuration change unintentionally blocked internal network access between application components. This change was identified as the cause of downtime and reverted.
**Impact**: The...
Jun 25, 12:35 PM
resolved — All system appear to have recovered, with recovery starting around 12:14 UTC. We will publish a postmortem within 72 hours.
Jun 25, 12:30 PM
monitoring — We are continuing to monitor for any further issues.
+1 more updates
MCP Maintenance
maintenanceJun 5, 05:51 PM→Jun 17, 04:51 PMpostmortem
Jun 17, 04:52 PM
postmortem — **Incident:** From June 5th, 2025 through June 17th we disabled <a href="https://developers.asana.com/docs/using-asanas-model-control-protocol-mcp-server">MCP</a> \(an opt-in API feature\) for mainten...
Jun 17, 04:51 PM
resolved — Asana's MCP server is now operational.
Jun 16, 11:54 PM
monitoring — We anticipate the MCP server will be back online by June 17, 17:00 UTC. We'll provide another update at that time or when the server is redeployed. Thank you for your patience as we work through this ...
+2 more updates
April 2025
Transient application errors
noneApr 25, 10:42 PM→Apr 25, 11:44 PMresolved
Apr 25, 11:44 PM
resolved — We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.
Apr 25, 10:42 PM
monitoring — We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. W...
SAML Login Failures
minorApr 8, 10:47 PM→Apr 8, 10:47 PMpostmortem
Apr 16, 10:47 PM
postmortem — **Incident:** From April 4 to April 8, 2025, a subset of users were blocked from logging in with SAML, despite no changes to their identity provider setup. We believe the root cause to be a combinatio...
Apr 16, 10:47 PM
resolved — From April 4th to April 8th, approximately 0.5% of users using SAML for authentication experienced errors during login.
March 2025
App and API downtime
noneMar 25, 10:47 PM→Mar 25, 11:09 PMpostmortem
Mar 27, 07:37 PM
postmortem — **Incident**: A configuration change triggered a bug affecting how internal systems process configuration data, leading to application downtime. The issue impacted internal server uptime, resulting in...
Mar 25, 11:09 PM
resolved — This incident has been resolved.
Mar 25, 11:05 PM
monitoring — Our systems have recovered, and we are continuing to monitor.
+1 more updates
App and API errors
noneMar 25, 02:36 PM→Mar 25, 03:28 PMresolved
Mar 25, 03:28 PM
resolved — This incident has been resolved. We are doing root cause analysis and will post an update within 72 hours.
Mar 25, 03:12 PM
monitoring — We have scaled up affected infrastructure are continuing to monitor application health and metrics.
Mar 25, 02:44 PM
monitoring — We are continuing to monitor for any further issues.
+2 more updates
February 2025
Asana down
noneFeb 6, 03:38 PM→Feb 6, 04:18 PMpostmortem
Feb 7, 10:47 PM
postmortem — Incident: At 2025-02-06 15:37 UTC, a configuration change caused some of our servers to crash, leading to complete downtime for 20 minutes. We rolled back the configuration, but this event triggered a...
Feb 6, 04:29 PM
resolved — This incident has been resolved.
Feb 6, 04:21 PM
monitoring — A fix has been implemented and we are monitoring the results.
+2 more updates
Asana down in US
noneFeb 5, 09:19 PM→Feb 5, 09:54 PMpostmortem
Feb 7, 10:46 PM
postmortem — Incident: Starting at 2025-02-05 21:05 UTC, a configuration change caused a large increase in server logs, overloading logging infrastructure and causing server restarts. This caused cascade failure a...
Feb 5, 09:54 PM
resolved — This incident has been resolved.
Feb 5, 09:35 PM
monitoring — A fix has been implemented and we are monitoring the results.
+3 more updates
January 2025
Partial Outage
majorJan 17, 09:50 PM→Jan 17, 11:39 PMresolved
Jan 17, 11:39 PM
resolved — This incident has been resolved.
Jan 17, 10:05 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jan 17, 09:51 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates
December 2024
Asana unavailable
criticalDec 3, 12:09 AM→Dec 3, 12:55 AMpostmortem
Dec 5, 10:30 PM
postmortem — Incident: During an automated deployment of new code, an error in an internal networking service caused several system components to retain stale network connections. This caused requests to fail acro...
Dec 3, 12:55 AM
resolved — This incident has been resolved.
Dec 3, 12:22 AM
monitoring — A fix has been implemented and we are monitoring the results.
+1 more updates
November 2024
Intermittent issues with SAML login
noneNov 18, 07:00 PM→Nov 18, 07:00 PMpostmortem
Nov 22, 10:45 PM
postmortem — Incident: A gradual rollout changing Asana’s network routing resulted in certain internal requests for our non-North American clusters being misrouted. This caused sporadic errors loading information ...
Nov 22, 10:45 PM
resolved — We are currently investigating this issue.
Issues in some regions
criticalNov 8, 08:46 PM→Nov 8, 09:08 PMresolved
Nov 8, 09:08 PM
resolved — This incident has been resolved.
Nov 8, 08:55 PM
monitoring — A fix has been implemented and we are monitoring the results.
Nov 8, 08:48 PM
identified — We are continuing to work on a fix for this issue.
+1 more updates
October 2024
Issues with signing up
noneOct 24, 02:53 PM→Oct 24, 02:53 PMresolved
Oct 24, 02:53 PM
resolved — From 7 AM - 3 PM UTC time, there was a problem with signing up to Asana. This issue has now been resolved, and users should be able to sign up again.
Major outage
noneOct 15, 01:30 PM→Oct 15, 01:30 PMresolved
Oct 16, 01:58 PM
resolved — Our engineers have fixed the issue and Asana which cause global downtime for ~10 minutes and connectivity issues for a small subset of users for around an hour after that. Asana is now running normall...
Errors loading Asana
noneOct 10, 02:13 AM→Oct 10, 02:52 AMpostmortem
Oct 11, 11:13 PM
postmortem — **Incident:** On 2024-10-10, between 01:23 and 02:31 UTC a software change caused overload to a shared resource, leading to application errors. The change was rolled back, with recovery for most users...
Oct 10, 02:52 AM
resolved — We have seen full resolution. We add a postmortem within 72 hours.
Oct 10, 02:48 AM
monitoring — We are continuing to monitor for any further issues.
+2 more updates
September 2024
Errors accessing Asana
minorSep 16, 06:56 PM→Sep 16, 07:38 PMpostmortem
Sep 18, 04:56 PM
postmortem — Incident:
An experimental flag was enabled that changed initial page loading behavior. With the flag enabled, users were inadvertently directed to load a code version that was not servable by all gro...
Sep 16, 07:38 PM
resolved — This incident has been resolved.
Sep 16, 07:16 PM
monitoring — A fix has been implemented and we are monitoring the results.
+1 more updates
August 2024
Webapp degraded performance and crashes
noneAug 20, 03:32 PM→Aug 20, 04:17 PMresolved
Aug 20, 04:17 PM
resolved — We expect that all user-visible impact has been resolved.
Aug 20, 03:32 PM
investigating — We are investigating issues which appear to include poor application performance followed by session crashes, affecting groups of users for approximately 15 minutes.
Application and API errors
noneAug 1, 03:21 PM→Aug 1, 07:49 PMpostmortem
Aug 2, 12:16 AM
postmortem — **Incident:** On 2024-08-01 at 14:09 UTC, an increased connection rate on a central database saturated the database’s ability to accept new connections. As a result, Asana became unavailable to users ...
Aug 1, 07:49 PM
resolved — This incident has been resolved.
Aug 1, 06:35 PM
monitoring — We've identified the root cause and are monitoring our systems
+9 more updates
July 2024
Automations and Background Actions Delayed
noneJul 26, 09:10 PM→Jul 26, 09:10 PMresolved
Jul 26, 09:10 PM
resolved — On 2024-07-26, a deployment of new code introduced a bug which caused delays for automations and background actions for a subset of our customers. Jobs were delayed between 00:55 and 12:30 UTC. We rev...
Asana unreachable for some users
majorJul 1, 10:30 PM→Jul 1, 10:30 PMpostmortem
Jul 15, 10:48 PM
postmortem — Incident: On 2024-07-01 22:30 UTC, changes related to ongoing work towards smaller, independent deployment environments resulted in an invalid configuration affecting approximately 18% of our customer...
Jul 2, 04:52 AM
resolved — Some users were unable to connect to Asana; we investigated and have fixed the issue. We will post a postmortem with additional information.
June 2024
Page load failures
noneJun 28, 05:50 PM→Jun 28, 05:50 PMpostmortem
Jul 9, 08:47 PM
postmortem — Incident: An off-peak routine update of our service handling new page loads caused us to deploy code that depended on an artifact that wasn't yet available. The net effect was that all traffic attempt...
Jul 3, 02:22 AM
resolved — We've resolved the issue where some users were unable to load the Asana application. We're investigating the root cause. We apologize for the inconvenience.
Slow loads and degraded mobile app usability
minorJun 28, 03:30 AM→Jun 28, 03:30 AMpostmortem
Jul 3, 06:18 PM
postmortem — **Incident**: On June 28, 2024 between 0334 and 0356 UTC, network maintenance was performed to remap internal endpoints, with unforecasted negative effects on communication between internal services....
Jul 3, 06:17 PM
resolved — Incident: On June 28, 2024 between 0334 and 0356 UTC, network maintenance was performed to remap internal endpoints, with unforecasted negative effects on communication between internal services. Thi...
Elevated error rates
majorJun 17, 04:44 PM→Jun 17, 07:49 PMpostmortem
Jun 19, 03:45 PM
postmortem — Incident: Asana uses several load balancers to route incoming requests to the correct backend service. As our volume of traffic increased over time, these load balancers consumed more resources to han...
Jun 17, 07:49 PM
resolved — This incident has been resolved.
Jun 17, 04:52 PM
monitoring — A fix has been implemented and we are monitoring the results.
+1 more updates
Asana Webhooks [Partial Outage - Fixed]
noneJun 12, 03:00 PM→Jun 12, 03:00 PMresolved
Jun 12, 03:00 PM
resolved — Webhook subscriptions filtered to a specific story type (for example, comment_added) or a specific task type (approval, milestone, default_task) were dropped and not delivered between Friday June 7th,...
Australia, Japan, and EU downtime
majorJun 6, 09:00 PM→Jun 6, 09:00 PMpostmortem
Jun 11, 11:16 PM
postmortem — **Incident:** Around 2024-06-06 21:41 UTC a software deployment started sending traffic to 3 regions \(AU, JP, EU\) which triggered a version incompatibility bug for subsequent new sessions. The rate ...
Jun 11, 11:16 PM
resolved — Asana users whose data is hosted in Australia, Japan, and the EU were unable to start new sessions, seeing application crashes for both web browser and desktop applications.
April 2024
Outage
majorApr 8, 08:00 PM→Apr 8, 08:00 PMpostmortem
Apr 10, 11:08 PM
postmortem — **Incident**: On 2024-04-08 at 19:40 UTC, an operator ran a routine database maintenance script on a recently-upgraded database containing data required for user sessions. At 19:50 UTC, the script exp...
Apr 10, 11:08 PM
resolved — Asana users experienced errors and app crashes due to a database problem.
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