How often does Trello API have outages?

Trello API has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/trello for the complete outage history with timelines and resolution details.

What was the last Trello API outage?

The most recent Trello API incident was "Trello - degraded performance" on May 17, 2026. It was classified as minor impact and is currently postmortem.

Trello API Outage History

50 incidents reported. Data sourced from the official Trello API status page.

Total Incidents

Major/Critical

Minor

Resolved

May 2026

Trello - degraded performance

minor

May 17, 02:11 PM→May 26, 09:12 PMpostmortem

Jun 26, 07:42 PM

postmortem — # Summary On May 17th 2026 at 12:00 UTC a subset of Trello users experienced a degradation of some core functionality including but not limited to: issues with comments, viewing activity logs, access...

May 26, 09:12 PM

resolved — Thank you for your patience as our team worked diligently to resolve outstanding issues. Although our team encountered edge scenarios through the weekend, we believe all 'card not found' issues are r...

May 26, 01:27 PM

monitoring — Our team is still working to fix minor data inconsistencies on cards that were moved between boards during the incident. The following are still being addressed: -Missing card labels -Attachment rest...

+16 more updates

Trello - degraded performance (resolved)

minor

May 15, 03:14 PM→May 15, 06:04 PMresolved

May 15, 06:04 PM

resolved — Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

May 15, 05:36 PM

monitoring — The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank...

May 15, 04:40 PM

identified — The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

+2 more updates

Users experiencing issues accessing multiple Atlassian products

critical

May 14, 05:24 AM→May 14, 06:48 AMpostmortem

May 19, 07:10 PM

postmortem — ### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condit...

May 14, 06:48 AM

resolved — All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

May 14, 06:41 AM

monitoring — We are approaching full system recovery at this time, and are performing final confirmations that services are restored.

+4 more updates

Multiple Atlassian services are experiencing issues

minor

May 8, 01:31 AM→May 8, 10:26 AMpostmortem

May 20, 06:46 AM

postmortem — All dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availabi...

May 8, 10:26 AM

resolved — This incident has been resolved.

May 8, 10:25 AM

monitoring — We are continuing to monitor for any further issues.

+9 more updates

February 2026

Trello Slow or down for users

major

Feb 21, 03:32 PM→Feb 21, 03:32 PMresolved

Feb 21, 03:32 PM

resolved — Impact Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are int...

Feb 21, 03:32 PM

investigating — Impact Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are int...

Degraded performance of Trello

minor

Feb 19, 03:06 PM→Feb 19, 03:22 PMresolved

Feb 19, 03:22 PM

resolved — On February 19, 2026, Trello users may have experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.

Feb 19, 03:10 PM

monitoring — The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.

Feb 19, 03:06 PM

investigating — We are actively investigating reports of performance degradation affecting Trello. We will share updates here as more information is available.

Trello performance is degraded

none

Feb 9, 08:20 AM→Feb 9, 08:36 AMpostmortem

Feb 18, 08:33 AM

postmortem — ### **Summary** On Feb 9, 2026, between 07:12 UTC and 08:05 UTC, Atlassian customers were unable to access Trello. The event was triggered by Trello servers reaching maximum memory limits and a subse...

Feb 9, 08:36 AM

resolved — Trello users experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.

Feb 9, 08:20 AM

monitoring — Trello performance was degraded and the performance degradation of Trello has been resolved. All the services are now operating normally for all affected customers. We'll continue to monitor performa...

December 2025

Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products

critical

Dec 27, 04:42 AM→Dec 27, 05:20 AMpostmortem

Jan 30, 04:09 AM

postmortem — ### Summary On **December 27, 2025**, between **02:48 UTC and 05:20 UTC**, some Atlassian cloud customers experienced failures in sending and receiving emails and mobile notifications. Core Jira and ...

Dec 27, 05:20 AM

resolved — We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas. Thank you for you...

Dec 27, 04:42 AM

monitoring — We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all servic...

500 Errors being experienced by Trello users

critical

Dec 12, 06:40 AM→Dec 12, 07:41 AMpostmortem

Jan 6, 05:06 PM

postmortem — ### Summary On December 12, 2025, between 05:31 UTC and 07:11 UTC, Trello customers experienced errors or slow loading times due to a dependency library upgrade that caused high resource usage. The i...

Dec 12, 07:41 AM

resolved — On December 12, 2025, from 05:51 UTC to 08:09 UTC, Trello users may have experienced service disruptions on the web page and mobile apps. The issue has now been resolved, and the service is operating ...

Dec 12, 07:28 AM

monitoring — Our engineering team has implemented a fix, and services have now recovered. We will continue to closely monitor the situation.

+1 more updates

November 2025

Multiple Atlassian services experiencing degraded performance

major

Nov 21, 02:55 PM→Nov 21, 04:49 PMpostmortem

Dec 8, 05:12 AM

postmortem — ### Summary On November 21, 2025, between 13:44 and 15:16 UTC, Trello customers were intermittently unable to view and update data on their boards. Customers also may have experienced issues authenti...

Nov 21, 04:49 PM

resolved — The Trello performance degradation has been resolved. Also, some intermittent errors on some of our other products, has also now been resolved. The issue has now been resolved, and the service is ope...

Nov 21, 04:14 PM

monitoring — The Trello performance degradation affecting some customers has been resolved. A subset of customers may have experienced intermittent errors on some of our other products, but these should also now ...

+2 more updates

Trello automations delayed

minor

Nov 14, 05:43 PM→Nov 14, 08:30 PMresolved

Nov 14, 08:30 PM

resolved — On November 14, 2025 Trello users may have experienced delays on the execution of Trello automations. The issue has now been resolved, and the service is operating normally for all affected customers....

Nov 14, 07:49 PM

monitoring — We have applied mitigations and continue to see improvements in Trello Automation processing times. However, some users may still experience delays in automation execution. We will provide another upd...

Nov 14, 07:02 PM

identified — We have identified the cause of the issue, and our teams are diligently working on applying mitigations. We are seeing good signs of recovery, however, some users may experience some delays in Trello ...

+1 more updates

October 2025

Atlassian Cloud Services impacted

none

Oct 20, 07:56 AM→Oct 21, 05:24 AMpostmortem

Oct 24, 05:55 PM

postmortem — ### Postmortem publish date: Nov 19th, 2025 ### Summary All dates and times below are in UTC unless stated otherwise. Customers utilizing Atlassian products experienced elevated error rates and deg...

Oct 21, 05:24 AM

resolved — Our team is now able to see full recovery across the vast majority of Atlassian products. We are aware of some ongoing issues with specific components such as migrations and JSM virtual service agent...

Oct 21, 03:24 AM

monitoring — The issue relating to the Atlassian Support portal displaying a message to customers to use our temporary support channel has now been resolved. The Atlassian Support portal is fully functional for an...

+22 more updates

September 2025

Degraded performance of Trello

major

Sep 11, 01:56 PM→Sep 11, 02:18 PMresolved

Sep 11, 02:18 PM

resolved — On Thursday, September 11, 2025 1:00PM UTC, Trello users may have experienced performance degradation. The issues has now been resolved, and the service is operating normally for all affected customer...

Sep 11, 01:56 PM

monitoring — The performance degradation of Trello has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

August 2025

Trello Connectivity Problems

major

Aug 27, 07:39 PM→Aug 27, 09:12 PMresolved

Aug 27, 09:12 PM

resolved — This incident has been resolved.

Aug 27, 09:01 PM

monitoring — We are now seeing recovery and monitoring.

Aug 27, 07:39 PM

investigating — We're receiving reports of connectivity problems while accessing Trello. You may see a "You are disconnected from Trello message" in the bottom left corner of your window notifying you that you've bee...

July 2025

Degraded experience adding and accessing media attachments

minor

Jul 30, 07:16 AM→Jul 30, 08:13 AMresolved

Jul 30, 08:13 AM

resolved — We have resolved this incident.

Jul 30, 07:16 AM

investigating — We are currently investigating this issue.

Users experiencing issues with Email to Board failing

major

Jul 15, 03:43 AM→Jul 15, 05:45 AMresolved

Jul 15, 05:45 AM

resolved — Our team has been able to identify a faulty configuration internally that was causing the errors relating to Email to Board functionality in Trello. The faulty configuration has now been reverted and ...

Jul 15, 05:17 AM

investigating — Our team is continuing to investigate the cause of errors relating to Email to Board actions in Trello. For those continuing to experience issues with Email to Board we encourage users to manually cr...

Jul 15, 03:43 AM

investigating — We are aware of some users experiencing issues where Email to Board functionality is failing with an error message similar to 'This message could not be delivered due to a recipient error. Please try ...

June 2025

Issues affecting user syncing, Atlassian Administration

none

Jun 25, 09:38 AM→Jun 25, 10:57 AMresolved

Jun 25, 10:57 AM

resolved — Between 07:40 UTC and 10:31 UTC, we experienced issues affecting user syncing in Atassian Administration. This affected Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Gua...

Jun 25, 10:41 AM

monitoring — We have identified the root cause of the issue and have mitigated the problem. We are now monitoring closely.

Jun 25, 10:21 AM

identified — We continue to work on resolving the user syncing functionality for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Guard. We have identified the root cause and expect rec...

+1 more updates

Customers may experience delays receiving emails

none

Jun 4, 05:17 PM→Jun 5, 12:59 AMresolved

Jun 4, 05:59 PM

resolved — Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Alig...

Jun 4, 05:17 PM

investigating — We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Produc...

The search bar functionality in Trello is not working properly

minor

Jun 2, 12:08 PM→Jun 2, 01:24 PMresolved

Jun 2, 01:24 PM

resolved — On June 2nd, Trello's search bar functionality was not working correctly. The issue has now been resolved, and the service operates normally for all affected customers.

Jun 2, 01:19 PM

monitoring — The issues causing Trello’s search bar functionality to malfunction have been resolved, and services are now operating normally for all affected customers. We will monitor it closely to ensure stabili...

Jun 2, 12:58 PM

identified — We are currently experiencing an issue with Trello, as the search bar functionality is not working properly. We have identified the issue and are in the process of mitigating the impact. We'll keep yo...

+1 more updates

May 2025

Trello was temporarily inaccessible

major

May 15, 02:27 PM→May 15, 03:21 PMpostmortem

May 27, 07:04 PM

postmortem — ### **SUMMARY** On May 15, 2025, between 13:55 and 14:18 UTC, Atlassian customers using the Trello product experienced errors or slow loading times when attempting to view their cards and boards. The...

May 15, 03:21 PM

resolved — A fix has been implemented, and the issue is now resolved.

May 15, 02:27 PM

identified — We are aware that Trello was temporarily inaccessible for all customers. The system has already been recovered, and we are monitoring the situation.

Trello is slow or unavailable for some users

major

May 5, 03:08 PM→May 5, 05:37 PMpostmortem

May 16, 12:09 AM

postmortem — ### **SUMMARY** On May 5, 2025, between 2:08 p.m. and 4:29 p.m. UTC, some Atlassian customers using Trello were unable to view their boards or cards. The event was triggered by an unexpected error en...

May 5, 05:37 PM

resolved — On May 5th, 2025 we identified a degradation for Trello. Trello is now back online and no further impact has been observed.

May 5, 04:56 PM

monitoring — We have identified and mitigated the issue causing Trello to be slow or unavailable for some users. We expect API traffic to return to normal within the next 30 minutes. We are now monitoring closely....

+1 more updates

April 2025

Trello is slow or unavailable

critical

Apr 25, 06:39 PM→Apr 25, 07:12 PMpostmortem

May 16, 06:16 PM

postmortem — ### **SUMMARY** On April 25, 2025, between 18:18 and 18:33 UTC, Atlassian customers using Trello may have experienced service interruptions. The event was triggered by temporarily reduced capacity fo...

Apr 25, 07:12 PM

resolved — Between 18:18 UTC to 18:33 UTC, we experienced an outage for Trello. The issue has been resolved and the service is operating normally. Our teams are investigating and will publish the root cause as s...

Apr 25, 06:39 PM

monitoring — Trello was slow or unavailable. Our engineering team is actively investigating this incident to determine root cause. Users affected by this incident may have noticeed that Trello was slow or comple...

March 2025

Degraded performance in Trello

minor

Mar 11, 09:23 AM→Mar 11, 01:30 PMresolved

Mar 11, 01:30 PM

resolved — Following a period of monitoring, we've confirmed that the issue with degraded performance in Trello has been resolved. For any further issues please contact our Support team.

Mar 11, 12:59 PM

monitoring — Trello is back up and running and we're not seeing any more performance issues but we'll continue to monitor this. If you're still experiencing any performance issues, please reach out to us through o...

Mar 11, 11:33 AM

investigating — We're still looking into issues with degraded performance in Trello and our team are working to get Trello back up and running as quickly as possible. We'll post more updates on this shortly.

+3 more updates

Trello Realtime Updates are degraded

minor

Mar 10, 11:15 AM→Mar 10, 11:50 AMresolved

Mar 10, 11:50 AM

resolved — We've identified this issue and released a fix so realtime updates are back up and running in Trello. We appreciate your patience and understanding while we worked on this.

Mar 10, 11:15 AM

investigating — We're currently investigating an issue causing degraded performance for Trello's realtime updates for some customers. Our team are actively working to bring Trello back up to speed as quickly as poss...

Trello is slow

minor

Mar 7, 12:12 PM→Mar 7, 06:23 PMresolved

Mar 7, 06:23 PM

resolved — The changes we applied to our infrastructure have resulted in very good results on our side, and we’re no longer noticing issues that would result in constant disconnections or degraded services for T...

Mar 7, 05:18 PM

identified — We’ve already identified the issue and are working on a possible fix in our infrastructure for all connection problems some users have been experiencing. We’ll share a new update soon!

Mar 7, 02:38 PM

investigating — We're continuing to investigate this issue with connections to Trello being dropped. Our engineering are working to bring Trello back up to speed as quickly as possible.

+1 more updates

Trello Realtime Updates are degraded

minor

Mar 5, 03:48 PM→Mar 5, 07:44 PMresolved

Mar 5, 07:44 PM

resolved — Between <15:34 UTC> to <19:12 UTC>, we experienced realtime update functionality degraded performance for Trello. We have mitigated the problem and are investigating the root cause. The issue has been...

Mar 5, 07:25 PM

monitoring — Between <15:34 UTC> to <19:12 UTC>, we experienced realtime update functionality degraded performance for Trello. We have mitigated the problem and are investigating the root cause. We are now monitor...

Mar 5, 06:19 PM

investigating — We are continuing our investigation on realtime updates that is impacting all Trello Cloud customers. We will provide more details within the next hour.

+2 more updates

February 2025

The Trello Desktop app is re-directing users to the home page

none

Feb 13, 03:54 PM→Feb 14, 04:02 AMresolved

Feb 14, 04:02 AM

resolved — Following a period of monitoring, we have confirmed that the issue affecting the MacOS and Windows Desktop Apps is resolved. Please update to the latest version for the latest fix. For any further iss...

Feb 14, 01:29 AM

monitoring — Our engineering team has successfully released a fix for both the MacOS and Windows Desktop Apps. To benefit from this fix, users are required to update to the latest version of the app. If you contin...

Feb 13, 10:17 PM

identified — We're still working on a fix for the Trello Desktop. We'll provide a new update soon.

+2 more updates

December 2024

Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up

major

Dec 11, 03:27 PM→Dec 11, 05:59 PMresolved

Dec 11, 05:59 PM

resolved — A fix was released for the Card Repeater Power-up, and the repeats and new ones are working as intended.

Dec 11, 04:35 PM

identified — Our recent change hasn’t fixed the existing issue with the Card Repeater Power-Up. We’ll keep investigating the problem, and a new update will be provided soon.

Dec 11, 04:24 PM

monitoring — A fix has been implemented and we're currently monitoring it.

+2 more updates

October 2024

Boards are demonstrating slow performance for Workspace Guests

minor

Oct 14, 06:43 PM→Oct 15, 10:25 PMresolved

Oct 15, 10:25 PM

resolved — On October 15th, we identified that some boards were performing slowly for Workspace Guests. A fix has been released to all affected users, and the slow performance issue is fixed. No further impact h...

Oct 15, 09:48 PM

monitoring — On October 15th, we identified that some boards were performing slowly for Workspace Guests. We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before...

Oct 15, 09:08 PM

identified — We've identified the issue that caused the issue for slow performance for boards when loading them and opening cards for Workspace Guests, and we're now working on a fix for the problem and will provi...

+5 more updates

September 2024

Email to Board feature isn't working as expected for some customers

minor

Sep 25, 07:22 PM→Sep 25, 09:32 PMresolved

Sep 25, 09:32 PM

resolved — On September 25th, we identified a temporary outage with the Email-to-Board feature. The affected feature is now back online, and no further impact has been observed.

Sep 25, 08:53 PM

monitoring — On Sept 25 we identified that our email-to-board feature was failing for some users. We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before markin...

Sep 25, 07:58 PM

identified — We've identified the issue that caused the issues with the Email-to-Board feature not working correctly, and we're now working on a fix for the problem and will provide a new update here soon.

+2 more updates

Users are experiencing reCaptcha errors while signing up

critical

Sep 12, 02:08 AM→Sep 12, 03:28 AMresolved

Sep 12, 03:28 AM

resolved — This issue has been resolved.

Sep 12, 02:40 AM

monitoring — We have identified the root cause and the issue appears to be resolved.

Sep 12, 02:08 AM

investigating — Users attempting to sign up are encountering reCaptcha errors that are preventing a successful signup.

July 2024

Issue with search and moving cards for some users

major

Jul 25, 07:31 PM→Jul 25, 08:27 PMresolved

Jul 25, 08:27 PM

resolved — We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.

Jul 25, 08:00 PM

identified — We’ve identified the issue causing problems with moving and searching for cards on Trello. We’re currently working on implementing a fix, and a new update will be shared soon.

Jul 25, 07:31 PM

investigating — We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause

+1 more updates

Some users may experience delays in receiving email notifications

none

Jul 10, 12:49 AM→Jul 10, 08:54 AMresolved

Jul 10, 08:54 AM

resolved — Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlass...

Jul 10, 01:06 AM

identified — We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identifie...

Jul 10, 12:49 AM

investigating — We are investigating reports of intermittent errors whilst sending Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, and Jira Product Discovery Cloud cu...

Some products are hard down

none

Jul 3, 08:51 PM→Jul 4, 12:42 AMresolved

Jul 4, 12:42 AM

resolved — Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Trello. The issue has been resolved and the service is operating normally.

Jul 3, 09:45 PM

monitoring — We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.

Jul 3, 08:51 PM

investigating — We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Ji...

June 2024

Issues with the Jira powerup

none

Jun 27, 07:57 AM→Jun 27, 08:35 AMresolved

Jun 27, 08:35 AM

resolved — The issues with the Jira powerup have been resolved!

Jun 27, 07:57 AM

identified — Users of the Jira powerup for Trello may be experiencing errors when installing and using the powerup on their boards. The team is working to resolve this issue as quickly as possible.

Intermittent error accessing content

major

Jun 21, 12:18 AM→Jun 21, 02:47 AMresolved

Jun 21, 02:47 AM

resolved — Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service...

Jun 21, 01:31 AM

monitoring — We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.

Jun 21, 12:18 AM

investigating — We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause.

Error responses across multiple Cloud products

none

Jun 3, 11:11 PM→Jun 4, 12:31 AMpostmortem

Jun 11, 12:57 AM

postmortem — ### Summary On June 3rd, between 09:43pm and 10:58 pm UTC, Atlassian customers using multiple product\(s\) were unable to access their services. The event was triggered by a change to the infrastruct...

Jun 4, 12:31 AM

resolved — Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.

Jun 3, 11:11 PM

identified — We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.

May 2024

Card Repeater Power-Up failing to repeat

none

May 23, 05:56 PM→May 23, 11:06 PMresolved

May 23, 11:06 PM

resolved — Our engineering team has resolved this issue, and the Card Repeater Power-Up is working again. Cards that missed their scheduled repeat will run at their next scheduled time.

May 23, 05:56 PM

investigating — Our engineering team identified an incident affecting the Card Repeater Power-Up service which caused an issue while repeating cards and we're currently investigating.

April 2024

Managing workspace members is failing for some workspace administrators

minor

Apr 9, 05:24 PM→Apr 9, 08:02 PMresolved

Apr 9, 08:02 PM

resolved — A fix has been deployed. Thank you for your patience.

Apr 9, 06:16 PM

identified — We have identified the root cause and are working towards releasing a fix.

Apr 9, 05:24 PM

investigating — We are currently investigating this issue.

Admin Portal Feature Access Issue

none

Apr 3, 09:52 AM→Apr 3, 10:23 AMresolved

Apr 3, 10:23 AM

resolved — Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating normally.

Apr 3, 09:52 AM

identified — We are investigating an issue causing failures in accessing some features from the Admin Portal, which is impacting some of our Cloud customers. We have identified the root cause and anticipate recove...

March 2024

Some paginated queries in Forge hosted storage kept repeating the last page

none

Mar 26, 03:17 AM→Mar 26, 03:17 AMresolved

Mar 26, 03:17 AM

resolved — We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal monitoring and was resolved qu...

February 2024

Investigating new product purchasing

none

Feb 29, 01:27 AM→Feb 29, 02:53 AMresolved

Feb 29, 02:53 AM

resolved — Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed i...

Feb 29, 01:27 AM

investigating — We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attemp...

Service Disruptions Affecting Atlassian Products

none

Feb 14, 09:57 PM→Feb 14, 11:32 PMpostmortem

Feb 27, 05:45 AM

postmortem — ### **Summary** On February 14, 2024, between 20:05 UTC and 23:03 UTC, Atlassian customers on the following cloud products encountered a service disruption: Access, Atlas, Atlassian Analytics, Bitbuc...

Feb 14, 11:32 PM

resolved — We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Align, Jira Product Discovery...

Feb 14, 10:55 PM

monitoring — We have identified the root cause of the Service Disruptions affecting all Atlassian products and have mitigated the problem. We are now monitoring this closely.

+2 more updates

Trello is slow or unavailable

critical

Feb 13, 08:57 AM→Feb 13, 11:46 AMpostmortem

Feb 23, 06:01 PM

postmortem — ### Summary On Feb. 13, 2024, between 8:00 AM and 11:34 AM UTC, Trello experienced severely degraded performance appearing as a full or partial outage to Atlassian customers. The event was triggered ...

Feb 13, 11:46 AM

resolved — Trello is now available. Thank you for your patience.

Feb 13, 11:40 AM

monitoring — We've identified an issue that was causing slowness in Trello and put a fix in place. We're seeing things improving for all our customers and we'll keep monitoring this latest fix for now. Once again,...

+4 more updates

December 2023

Intermittent issues viewing and loading attachments

minor

Dec 6, 08:45 PM→Dec 7, 07:20 PMresolved

Dec 7, 07:20 PM

resolved — This incident has been resolved.

Dec 6, 09:36 PM

monitoring — A fix has been implement and we are monitoring the results.

Dec 6, 08:45 PM

investigating — Some users may see intermittent issues viewing and loading attachments. We are investigating the cause - for now, refreshing your browser may fix the issue. We will update this page with more informat...

Egress connectivity timing out

none

Dec 4, 04:33 PM→Dec 4, 05:15 PMresolved

Dec 4, 05:15 PM

resolved — The systems are stable after the fix and monitoring for a specified duration

Dec 4, 04:59 PM

monitoring — The issue was identified and a fix implemented. We are monitoring currently.

Dec 4, 04:54 PM

identified — We are currently investigating an incident that result in outbound connections from Atlassian cloud in us-east-1 intermittently timing out. This affects Jira, Trello, Confluence, Ecosystem products. T...

+2 more updates

November 2023

Trello is unavailable

critical

Nov 30, 02:21 PM→Nov 30, 05:37 PMpostmortem

Dec 8, 04:03 PM

postmortem — ### **SUMMARY** On Nov 30 2023, between 14:04 and 16:57 UTC, Atlassian customers using Trello experienced errors when accessing and interacting with the application. This incident impacted Trello use...

Nov 30, 05:37 PM

resolved — The fix we released was successful, and all the issues our users were experiencing with Trello have been resolved. Thank you for your patience and understanding!

Nov 30, 05:14 PM

monitoring — We've implemented a new fix to the issue affecting our database, and we're now seeing signs of recovery for all users on Trello. We'll keep monitoring this latest fix for now. Once again, we appreciat...

+5 more updates

Forge Function Invocations outage impacting Smartlinks

minor

Nov 29, 03:00 AM→Nov 29, 03:00 AMresolved

Nov 29, 05:58 AM

resolved — Forge Invocations had an 8 minute outage between 2023-11-29 03:05:13 UTC to 2023-11-29 03:13:27 UTC resulting in Smart Links failing. This service has recovered post this time period.

Degraded experience for some of Trello's users

major

Nov 16, 10:37 PM→Nov 16, 11:58 PMresolved

Nov 16, 11:58 PM

resolved — This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/

Nov 16, 11:32 PM

monitoring — Our Engineers have rolled out a fix and have seen services recovering. We're now monitoring it.

Nov 16, 10:52 PM

identified — Our Engineers have identified the issue and are working on a fix. We have found the following services to be affected: - Inability to create new Automation commands - Card changes not saving - Some f...

+1 more updates

Trello is down

critical

Nov 10, 02:43 PM→Nov 10, 04:19 PMresolved

Nov 10, 04:19 PM

resolved — We want to let you know that the changes we made on our side fixed all the connection issues our users were experiencing with Trello, and all services are functional right now. We appreciate your pati...

Nov 10, 03:47 PM

monitoring — The changes we released have fixed the connection issues our users were experiencing when connecting to Trello. We're now monitoring it.

Nov 10, 03:05 PM

identified — We've identified the root cause of the issue, and we made some adjustments, which should bring Trello's functionalities back soon.

+2 more updates

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