How often does Elasticsearch have outages?

Elasticsearch has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/elasticsearch for the complete outage history with timelines and resolution details.

What was the last Elasticsearch outage?

The most recent Elasticsearch incident was "AutoOps node metrics temporarily unavailable in some regions" on September 17, 2026. It was classified as major impact and is currently resolved.

Elasticsearch Outage History

50 incidents reported. Data sourced from the official Elasticsearch status page.

Total Incidents

Major/Critical

Minor

Resolved

September 2026

AutoOps node metrics temporarily unavailable in some regions

major

Sep 17, 03:50 PM→Sep 17, 04:31 PMresolved

Sep 17, 04:31 PM

resolved — The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data...

Sep 17, 04:13 PM

identified — We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has...

Sep 17, 03:50 PM

investigating — We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes ...

Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output

major

Sep 9, 08:44 PM→Sep 17, 10:30 AMresolved

Sep 17, 10:30 AM

resolved — We have confirmed that Elastic Agents are no longer experiencing enrollment failures related to this issue. Corrected Fleet Server releases (9.5.4 / 9.4.6) have been available on Elastic Cloud Hosted ...

Sep 11, 04:00 PM

identified — We have patched Fleet Server versions 9.5.3 and 9.4.6 with corrected releases deployed as of September 10, 2026 at 21:20 UTC. - Upgrading to the current 9.4.6 or 9.5.3 releases will not be affected...

Sep 11, 02:25 PM

+1 more updates

Elastic Support Portal unavailable

major

Sep 16, 01:17 PM→Sep 16, 03:38 PMresolved

Sep 16, 03:38 PM

resolved — The Elastic Support Portal remains available and steady - at this time, we are considering this incident resolved.

Sep 16, 02:49 PM

monitoring — We are seeing signs of recovery on the Elastic Support Portal, and customers should now be able to access as normal. We will continue monitoring for 30 minutes before marking this incident as resolved...

Sep 16, 01:17 PM

investigating — We are currently aware that some customers may be unable to access the Elastic Support Portal at this time. We are working with our provider to investigate. If you need to contact support in the mean...

Delayed Metrics in Cloud Console - GCP us-east4

major

Sep 12, 11:21 PM→Sep 13, 07:45 AMresolved

Sep 13, 07:45 AM

resolved — The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.

Sep 13, 02:55 AM

monitoring — Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.

Sep 13, 12:18 AM

identified — We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.

+1 more updates

Kibana access restored for UI-assigned Organization Owners on Hosted deployments

major

Sep 10, 01:30 AM→Sep 10, 10:31 PMresolved

Sep 10, 10:31 PM

resolved — This incident has been resolved.

Sep 10, 09:51 AM

monitoring — Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

Sep 10, 06:03 AM

identified — Update: This incident is still ongoing and we are continuing to investigate.

+1 more updates

Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions

major

Sep 2, 12:04 AM→Sep 2, 12:04 AMresolved

Sep 2, 12:04 AM

resolved — From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue ha...

Issue impacting services running in GCP us-central1

major

Sep 1, 03:18 PM→Sep 1, 08:05 PMresolved

Sep 1, 08:05 PM

resolved — This issue has been resolved.

Sep 1, 04:22 PM

monitoring — We are seeing signs of recovery for services in GCP us-central1 impacted by an <a href='https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev'>upstream CSP issue</a>. We are continuing to mo...

Sep 1, 04:15 PM

identified — An ongoing <a href="https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev">upstream CSP issue</a> is impacting services running in GCP us-central1. This includes, but is not limited to Elasti...

+2 more updates

Replication bug causing slow recoveries

major

Sep 1, 08:16 AMmonitoring

Sep 3, 03:47 PM

monitoring — Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible. Impacted customers are advised to follow...

Sep 3, 12:13 PM

monitoring — Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible.

Sep 1, 03:46 PM

identified — The fix has been identified and backported to the Elasticsearch 9.5 patch branch. The teams are performing the needed validations before scheduling and rolling out the 9.5.3 release.

+2 more updates

August 2026

[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available

major

Aug 27, 05:11 PM→Aug 27, 06:33 PMresolved

Aug 27, 06:33 PM

resolved — This is now resolved

Aug 27, 05:11 PM

monitoring — On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The servic...

Elevated Error Rates Affecting Managed OTLP

minor

Aug 20, 08:22 PM→Aug 20, 10:13 PMresolved

Aug 20, 10:13 PM

resolved — This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.

Aug 20, 09:59 PM

identified — We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline. Based o...

Aug 20, 08:53 PM

investigating — We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. We will provide an update within 1 hour.

+1 more updates

Elasticsearch 9.5.1: false-positive matches in certain boolean queries

major

Aug 14, 09:22 AM→Aug 20, 05:09 PMresolved

Aug 20, 05:09 PM

resolved — Elasticsearch 9.5.2 has been released and contains the fix for this issue. Customers running 9.5.0 or 9.5.1 should upgrade to 9.5.2. At this time we are considering this issue resolved and will be pro...

Aug 14, 09:22 AM

identified — Elasticsearch 9.5.1 contains a known issue where boolean queries containing a must, filter, or should clause using a multi-value terms query, alongside a must_not clause on fields with disabled indexi...

Issue when creating Serverless projects in Azure eastus region

major

Aug 20, 12:48 PM→Aug 20, 04:22 PMresolved

Aug 20, 04:22 PM

resolved — Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected.

Aug 20, 02:05 PM

monitoring — We have determined that the issue stems from an upstream problem with Azure's storage component. Upon examination, the impact is limited strictly to new project initialization times, resulting in long...

Aug 20, 12:48 PM

investigating — An issue affecting the creation of new Serverless projects in Azure's eastus region has been identified. Our team is actively investigating to determine the root cause. We will provide a follow-up st...

Increased error rates for microsoft-multilingual-e5-large

major

Aug 13, 08:32 AM→Aug 17, 11:40 AMresolved

Aug 17, 11:40 AM

resolved — The microsoft-multilingual-e5-large model has been retired from the Elastic Inference Service. Requests to this model now return an error. Customers who wish to use this model with Elastic cloud must...

Aug 13, 06:26 PM

monitoring — Unfortunately, we can no longer support the E5 Multilingual Large model on the Elastic Inference Service due to continued upstream provider issues. Any customers requiring this model should set up cus...

Aug 13, 02:45 PM

investigating — We're seeing some improvement in availability but are continuing to monitor the situation. We will follow up with more information in due course.

+1 more updates

Serverless project creation delayed or failing

major

Aug 13, 03:57 AM→Aug 13, 08:40 AMresolved

Aug 13, 08:40 AM

resolved — We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.

Aug 13, 06:04 AM

monitoring — We've identified and resolved the issue affecting Serverless project creation and modifications. Our fix has been deployed, and all services are operating normally. Current status: - Creating and mod...

Aug 13, 05:28 AM

investigating — We're currently investigating an issue affecting Serverless project creation and modifications. You may experience delays or failures when creating new projects or updating existing project settings. ...

+1 more updates

Elasticsearch 9.5.0 contains a query-correctness defect

major

Aug 5, 10:59 PM→Aug 12, 08:59 AMresolved

Aug 12, 08:59 AM

resolved — Elasticsearch 9.5.1 has been released and contains the fix for this issue. Customers running 9.5.0 should upgrade to 9.5.1. At this time we are considering this issue resolved and will be providing no...

Aug 6, 12:12 PM

identified — A patch release containing the fix is in progress and it is expected to be available within the next week. Our recommendation to defer upgrading to 9.5.0 until 9.5.1 is available remains unchanged.

Aug 5, 11:18 PM

identified — Further investigation confirmed the impact of this issue was limited to boolean queries containing a must, filter, or should clause, along with a must_not clause on unindexed fields. Such queries can ...

+1 more updates

GCP asia-south1 high latency

major

Aug 6, 05:41 PM→Aug 6, 05:41 PMresolved

Aug 6, 05:41 PM

resolved — On 2026-08-06 between 0900 - 1200 UTC, customers in GCP asia-south1 may have experienced high latency when communicating with their Elasticsearch deployments during this window. The cause has been ide...

July 2026

Elastic Cloud - Email MFA Delivery Delays (Gmail)

major

Jul 21, 09:36 AM→Jul 23, 04:37 PMresolved

Jul 23, 04:37 PM

resolved — Delivery delays have been resolved, MFA email delivery is fully functional for all customers.

Jul 21, 11:10 PM

monitoring — Delivery delays have been mitigated. We will continue to monitor to ensure delivery remains stable.

Jul 21, 02:25 PM

investigating — Update: This incident is still ongoing and we are continuing to investigate.

+2 more updates

Metering issue with Elastic Cloud Hosted Deployments

major

Jul 21, 02:24 PM→Jul 22, 11:14 PMresolved

Jul 22, 11:14 PM

resolved — All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.

Jul 22, 10:49 AM

investigating — We are still investigating the metering issue impacting a small number of customers. We'll provide a further update when new information is available.

Jul 21, 11:15 PM

investigating — We are still investigating the metering issue impacting a small number of customers. We will proactively issue billing corrections where necessary. We'll provide another update when new information i...

+1 more updates

AutoOps monitoring data not ingested for subset of deployments

major

Jul 21, 01:45 PM→Jul 21, 02:21 PMresolved

Jul 21, 02:21 PM

resolved — This incident was resolved on Jul 20 14:00 UTC, and was posted retroactively.

Jul 21, 01:45 PM

identified — RESOLVED - Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is fl...

AutoOps monitoring data not ingested for subset of deployments

minor

Jul 18, 12:30 AM→Jul 18, 02:45 AMresolved

Jul 21, 12:10 PM

resolved — Resolved – This incident is resolved. Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has be...

Cloud Console Deployment Errors

major

Jul 15, 12:15 AM→Jul 15, 01:12 AMresolved

Jul 15, 01:12 AM

resolved — This incident has been resolved

Jul 15, 12:31 AM

monitoring — The ability to manage Elastic Cloud Hosted deployments via the Cloud Console has been restored

Jul 15, 12:15 AM

investigating — We are investigating errors with our cloud console affecting access to create, update, delete and view Elastic Cloud Hosted deployments. Our team is actively investigating the cause so that they can m...

Elastic Cloud authentication issues using Microsoft login credentials

minor

Jul 13, 12:15 PM→Jul 13, 12:19 PMresolved

Jul 13, 12:19 PM

resolved — This incident has been resolved.

Jul 13, 12:15 PM

investigating — We are investigating a problem that prevents customers from authenticating against Elastic Cloud using their Microsoft login credentials

Regional outage - Elastic Inference Service (EIS)

minor

Jul 2, 12:54 AM→Jul 2, 03:00 AMresolved

Jul 2, 03:00 AM

resolved — The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.

Jul 2, 02:24 AM

monitoring — The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.

Jul 2, 12:54 AM

investigating — We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments ar...

Partial outage - Elastic Inference Service (EIS)

major

Jul 1, 10:43 PM→Jul 1, 11:05 PMresolved

Jul 1, 11:05 PM

resolved — The issue affecting EIS for Elastic Cloud customers with projects or deployments on GCP and Azure in EMEA regions has been resolved.

Jul 1, 10:45 PM

investigating — We are currently investigating a partial outage affecting the Elastic Inference Service (EIS) for Elastic Cloud customers with deployments in GCP and Azure in EMEA regions.

Jul 1, 10:44 PM

investigating — We are currently investigating a partial outage affecting the Elastic Inference Service (EIS) for Elastic Cloud customers with deployments in GCP and Azure in EMEA regions.

+1 more updates

Internal Monitoring Data Delay

minor

Jul 1, 03:39 PM→Jul 1, 08:23 PMresolved

Jul 1, 08:23 PM

resolved — This issue has been resolved.

Jul 1, 07:50 PM

monitoring — The system has recovered and we are continuing to monitor the situation.

Jul 1, 04:50 PM

identified — We have identified the issue and implemented a fix. We are seeing signs of system recovery and are continuing to monitor the situation closely.

+1 more updates

June 2026

Issues delivering static assets to products

minor

Jun 29, 04:32 PM→Jun 29, 04:58 PMresolved

Jun 29, 04:58 PM

resolved — This issue has been resolved.

Jun 29, 04:33 PM

identified — We are continuing to work on a fix for this issue.

Jun 29, 04:32 PM

identified — We have identified an issue with our ability to deliver certain static assets to our products. We have identified and are working to implement a fix.

Issues with creating/updating Deployments in several regions

major

Jun 17, 03:52 PM→Jun 17, 05:35 PMresolved

Jun 17, 05:35 PM

resolved — This issue has been resolved.

Jun 17, 04:53 PM

monitoring — We have identified and deployed a fix for this issue and are continuing to closely monitor the situation.

Jun 17, 03:52 PM

identified — We are currently investigating an issue when creating/updating Deployments in several regions. We've identified the issue and working on applying a fix. We will provide an update when one is availab...

Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region

major

Jun 16, 10:54 PM→Jun 17, 12:59 AMresolved

Jun 17, 12:59 AM

resolved — This issue is resolved.

Jun 17, 12:02 AM

identified — This incident is ongoing. The upstream providers are aware and working to resolve the issue. We will provide an update when the status changes or within an hour, whichever comes first.

Jun 16, 10:54 PM

identified — We are currently experiencing an issue impacting the ability to ingest data into mOTLP and .amp endpoints in the Azure Australia East region. The upstream providers are aware and working to resolve t...

Issue with Kibana authentication flow

major

Jun 16, 10:57 AM→Jun 16, 11:36 AMresolved

Jun 16, 11:36 AM

resolved — We have identified the root cause and mitigated the issue. Users should now be able to log in to Kibana via the "Log in with Elastic Cloud" button.

Jun 16, 11:21 AM

investigating — We are continuing to investigate this issue.

Jun 16, 10:57 AM

investigating — We have detected an issue with the Kibana authentication flow for both Deployments and Projects. Authenticating to Kibana using the "Log in with Elastic Cloud" button results in an authentication fail...

Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1

major

Jun 15, 05:31 PM→Jun 15, 07:13 PMresolved

Jun 15, 07:13 PM

resolved — This issue has been resolved.

Jun 15, 06:00 PM

monitoring — This issue has been mitigated, and we are continuing to monitor the situation.

Jun 15, 05:31 PM

investigating — We are currently investigating an intermittent issue which may cause unavailability of Elastic Cloud Serverless projects or the inability to create new Serverless projects in AWS us-east-1. We will c...

Customers may see delays with creating Azure serverless projects

major

Jun 4, 01:51 AM→Jun 4, 09:20 AMresolved

Jun 4, 09:20 AM

resolved — This incident has been resolved.

Jun 4, 06:21 AM

monitoring — Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. We are seeing increased recovery across as we monitor the situation. Servi...

Jun 4, 03:44 AM

monitoring — Customers may see delays with creating Azure serverless projects and existing Azure projects may be temporarily unavailable. Recovery has started and we will provide further updates as we progress.

+1 more updates

Missing Metrics in Cloud Console - Azure North Europe

minor

Jun 2, 01:25 PM→Jun 2, 07:50 PMresolved

Jun 2, 07:50 PM

resolved — This incident has been resolved.

Jun 2, 03:02 PM

investigating — We are seeing some signs of recovery, and have taken action to mitigate the impact and speed up recovery. Some users will still see seeing missing metrics visualizations in the Cloud console, for depl...

Jun 2, 01:25 PM

investigating — Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure North Europe region. Some recent metric data m...

May 2026

Upstream Azure Outage Causing Service Degradation

major

May 29, 06:32 AM→May 31, 09:33 PMresolved

May 31, 09:33 PM

resolved — This incident has been resolved.

May 30, 06:36 AM

monitoring — We continue to monitor the situation which has mostly recovered. A small number of deployments are still not healthy. Our support team is working on resolving these on a case-by-case basis.

May 29, 06:50 PM

monitoring — Remediation is underway and systems are recovering. We continue to monitor the situation and will post an update in the next 2 hours or earlier.

+6 more updates

Issue creating new projects in AWS ap-southeast-2

major

May 29, 06:00 PM→May 29, 06:36 PMresolved

May 29, 06:36 PM

resolved — This issue has been resolved.

May 29, 06:00 PM

investigating — We're aware of an issue with creating Serverless projects in the AWS ap-southeast-2 region. The engineering team is investigating the problem. We will post the next update in 2 hours.

AutoOps Login Issues for New Customers

none

May 20, 03:29 PM→May 27, 01:06 PMresolved

May 27, 01:06 PM

resolved — The permanent resolution has been implemented, thus concluding our resolution actions. This incident is resolved.

May 22, 04:19 PM

monitoring — We continue to actively monitor the implemented mitigation actions. All new user logins are functioning as expected. A permanent resolution is scheduled to be implemented early next week. Our next upd...

May 20, 03:48 PM

monitoring — We have mitigated the issue preventing new Elastic Cloud customers and trial users from accessing AutoOps by restarting a backend service. We are actively monitoring to confirm the fix remains stable ...

+1 more updates

Missing Metrics in Cloud Console - Azure Southeast Asia

major

May 26, 09:35 PM→May 26, 09:35 PMresolved

May 26, 09:35 PM

resolved — Some users experienced missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the Azure Southeast Asia region. We have already stabil...

Missing Metrics in Cloud Console - Azure North Europe

major

May 23, 09:42 PM→May 23, 10:26 PMresolved

May 23, 10:26 PM

resolved — The system has recovered and functionality has returned to normal.

May 23, 10:11 PM

identified — The problem has been identified and is being stabilized, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or whe...

May 23, 09:42 PM

Delayed Execution For Synthetic Monitors in Europe Germany

major

May 22, 04:54 AM→May 22, 04:54 AMresolved

May 22, 04:54 AM

resolved — Synthetics browser monitors running in Europe-Germany region (GCP europe-west3) for some of the users were experiencing delayed executions results and some of them being stopped. The issue affected bo...

Temporarily unavailability of Serverless Projects Functionality

major

May 11, 08:00 AM→May 11, 11:11 AMresolved

May 11, 11:11 AM

resolved — We have confirmed no further impact from this incident, and are now considering this issue resolved. Thank you for your patience.

May 11, 10:07 AM

monitoring — We are aware of issues resulting in temporary unavailability across multiple Serverless projects. From 08:00 UTC to 09:40 UTC on May 11, Search, Ingest and EIS functionality may have been unavailable....

Issues with Email Alerts

major

May 8, 06:10 PM→May 9, 01:01 AMresolved

May 9, 01:01 AM

resolved — This issue is now resolved. Email delivery has been successful with no monitored issues.

May 8, 11:11 PM

monitoring — A solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.

May 8, 06:10 PM

investigating — We are currently investigating reports that some customers may be facing issues with email alerts.

April 2026

Delayed AutoOps Metrics in AWS us-east-1

major

Apr 30, 09:46 PM→Apr 30, 10:36 PMresolved

Apr 30, 10:36 PM

resolved — This issue has now been resolved.

Apr 30, 10:18 PM

monitoring — This issue has now been resolved and we are continuing to monitor the system.

Apr 30, 09:46 PM

identified — We have identified and are working to mitigate an issue which is causing delayed AutoOps metrics for customers in AWS us-east-1.

Missing Metrics in Cloud Console — US East (us-east-1)

major

Apr 28, 02:46 PM→Apr 28, 06:40 PMresolved

Apr 28, 06:40 PM

resolved — The system has recovered and functionality has returned to normal.

Apr 28, 05:39 PM

identified — We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a fu...

Apr 28, 04:32 PM

investigating — Our investigation is ongoing. We continue to see early signs of stabilization, but metrics visualizations in the Cloud console remain impacted. We will provide a further update in 1 hour, or when th...

+2 more updates

Elevated Error Rates and Latency — EU West Region

major

Apr 27, 11:49 AM→Apr 27, 12:40 PMresolved

Apr 27, 12:40 PM

resolved — The connectivity issues affecting a subset of customers in our AWS EU West (Paris) region have been resolved. Failed probes recovered at 11:36 UTC following remediation of an issue with our underlying...

Apr 27, 12:08 PM

monitoring — Our monitoring system reports that AWS EU West 3 (Paris) region ingress layer traffic has recovered to normal levels as of 11:36 UTC and our SLO alerts have resolved. We are continuing to monitor and ...

Apr 27, 11:57 AM

identified — We are continuing to work on a fix for this issue.

+1 more updates

EIS elevated 5xx error rates for model google-gemini-embedding-001

major

Apr 20, 06:37 AM→Apr 20, 10:41 AMresolved

Apr 20, 10:41 AM

resolved — An incident with an upstream service provider has been resolved, and access to the model is now restored.

Apr 20, 09:50 AM

investigating — Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.

Apr 20, 06:37 AM

investigating — We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will upda...

Privatelink hostnames reported by API are incorrect

major

Apr 9, 08:46 PM→Apr 10, 07:54 PMresolved

Apr 10, 07:54 PM

resolved — We have successfully deployed a fix for the PrivateLink hostname issue to the User Console. Customers who experienced incorrect PrivateLink URLs or connectivity issues with their deployments should no...

Apr 10, 12:18 PM

identified — We are still working on moving the fix to production as we experienced some testing issues.

Apr 9, 10:44 PM

identified — We have merged a fix and are working on deploying it to production

+1 more updates

Connection issue to Kibana via the Cloud UI SSO

major

Apr 9, 03:37 PM→Apr 10, 11:51 AMresolved

Apr 10, 11:51 AM

resolved — We have confirmed no further impact from this incident, and are now marking it as resolved.

Apr 9, 07:50 PM

investigating — We have rolled out the fix and there should be no more customer impact

Apr 9, 04:41 PM

investigating — We have identified the issue and are working on a fix. We will update again in 3 hours or earlier.

+2 more updates

Synthetics service may not run on schedule (us-east-4)

major

Apr 6, 05:58 PM→Apr 6, 08:43 PMresolved

Apr 6, 08:43 PM

resolved — Issue has been fixed and there should be no more customer impact

Apr 6, 07:16 PM

identified — We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.

Apr 6, 05:58 PM

investigating — We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.

March 2026

Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints

major

Mar 30, 06:46 PM→Mar 30, 07:57 PMresolved

Mar 30, 07:57 PM

resolved — Endpoints are operating normally

Mar 30, 06:46 PM

investigating — We're seeing elevated 5xx error rates for the Claude Sonnet 4.5 model in EIS. The following default inference endpoints are affected: - .anthropic-claude-4.5-sonnet-chat_completion - .anthropic-claud...

AutoOps deployments marked as Inactive in AWS us-east-1 region

major

Mar 27, 04:33 AM→Mar 27, 07:23 AMresolved

Mar 27, 07:23 AM

resolved — AutoOps is back to full functionality in the AWS us-east-1 region and the incident has been resolved.

Mar 27, 07:13 AM

monitoring — We have mitigated the issue, and AutoOps is back to full functionality in the AWS us-east-1 region. We will continue monitoring the signals from the region to ensure AutoOps remains fully functional, ...

Mar 27, 05:37 AM

monitoring — We have identified the issue and applied mitigations to bring AutoOps in the AWS us-east-1 region back to functionality. Customer deployments may still be marked as inactive, and recent metrics may st...

+1 more updates

Issue creating new projects in GCP europe-west3

major

Mar 26, 10:51 AM→Mar 26, 05:42 PMresolved

Mar 26, 05:42 PM

resolved — This issue is resolved. Customers are now able to create new Serverless projects in the GCP europe-west3 region

Mar 26, 01:06 PM

identified — The engineering team is validating the fix to restore project creation in the GCP europe-west3 region. We will post another update in 2 hours or sooner if needed

Mar 26, 10:51 AM

identified — We are aware of problems creating new Serverless projects in the GCP europe-west3 region. The engineering team has identified the problem and we are working on mitigating it. We will post the next upd...

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