LaunchDarkly Outage History
50 incidents reported. Data sourced from the official LaunchDarkly status page.
50
Total Incidents
5
Major/Critical
37
Minor
50
Resolved
January 2026
Data ingestion delays
minorJan 31, 10:02 AM→Jan 31, 12:20 PMresolved
Jan 31, 12:20 PM
resolved — This incident has been resolved and all data processing pipelines are fully caught up. No data was lost.
Jan 31, 11:35 AM
monitoring — A fix has been implemented and our event processing pipeline for Observability and Opentelemetry are fully caught up. We're continuing to monitor as our event processing pipeline catches up for Flag ...
Jan 31, 10:23 AM
identified — We have identified the issue and are continuing our work to resolve it.
+1 more updates
Elevated error rate when configuring Okta SCIM
minorJan 26, 05:54 PM→Jan 26, 10:13 PMresolved
Jan 26, 10:13 PM
resolved — This incident has been resolved.
Jan 26, 08:29 PM
monitoring — We believe the issue is resolved for all customers. We're continuing to monitor the situation.
Jan 26, 07:56 PM
identified — Some customers using Okta SCIM are encountering errors when provisioning and managing LaunchDarkly members. We continue to work on a remediation and have engaged with Okta's support team.
+1 more updates
Unable to edit JSON flag variations
minorJan 12, 05:48 PM→Jan 12, 07:44 PMresolved
Jan 12, 07:44 PM
resolved — This incident has been resolved.
Jan 12, 07:16 PM
monitoring — A fix has been implemented for the issue preventing editing some JSON flag variations.
Jan 12, 06:49 PM
identified — We've identified a front-end issue that is causing issues editing certain JSON flag variations and are working on a fix.
+1 more updates
Guarded releases event ingestion delays
minorJan 8, 06:46 PM→Jan 8, 10:00 PMresolved
Jan 8, 10:00 PM
resolved — This incident has been resolved.
Jan 8, 07:08 PM
monitoring — Events are caught up.
Jan 8, 06:57 PM
monitoring — A fix has been implemented and we are monitoring the results. We expect to catch up on all events within the next 15 minutes, no data loss is expected.
+1 more updates
December 2025
Delay in Observability product data ingest
minorDec 17, 06:33 PM→Dec 17, 08:51 PMresolved
Dec 17, 08:51 PM
resolved — This incident has been resolved.
Dec 17, 08:20 PM
monitoring — A fix has been implemented and we are monitoring the results.
Dec 17, 07:35 PM
identified — We have identified the cause of the ingest delay and are catching up on the backlogged messages. We expect to be caught up on all delayed sessions and errors in the next hour. Data loss is not expecte...
+1 more updates
Investigating - Increase in SDK errors
minorDec 15, 02:14 PM→Dec 15, 04:38 PMresolved
Dec 15, 04:38 PM
resolved — This incident has been resolved.
Dec 15, 04:20 PM
monitoring — A fix has been implemented and we are monitoring the results.
Dec 15, 03:43 PM
identified — We are observing a reduction in SDK errors. We are continuing to work on a fix.
+5 more updates
Event Processing Delays - Experiment Results Utilizing Attribute Filtering affected
minorDec 4, 09:16 PM→Dec 5, 03:47 AMresolved
Dec 5, 03:47 AM
resolved — We have recovered from delays in experimentation results that are sliced by attributes. No data has been lost.
Dec 4, 09:16 PM
investigating — We are investigation an issue with delays in experimentation results that are sliced by attributes. No data has been lost.
Delays in publishing data export events
minorDec 3, 10:52 PM→Dec 4, 01:05 PMresolved
Dec 4, 01:05 PM
resolved — All of the delayed data has been processed and this incident is resolved.
Dec 4, 09:50 AM
identified — We are continuing to process the delayed data. The data is now updated through 2025-12-04, 01:00:00 UTC.
Dec 4, 05:09 AM
identified — We are continuing to process the data and data is current as of 2025-12-03, 08:00:00 UTC. We'll continue to update as we process data.
+1 more updates
Elevated error rates in apac region for server side sdks
minorDec 3, 04:00 PM→Dec 3, 04:00 PMresolved
Dec 3, 08:32 PM
resolved — Elevated error rates in apac region for server side sdks attempting to make new connections to the streaming service from 8:05 AM PT to 8:11 AM PT. The issue is now resolved
November 2025
Intermittent issues accessing flag details
minorNov 26, 08:13 PM→Nov 26, 08:55 PMresolved
Nov 26, 08:55 PM
resolved — This incident has been resolved.
Nov 26, 08:45 PM
monitoring — We are no longer seeing any errors, and the issue was contained to the euw1 region. We'll continue to monitor and update this as necessary.
Nov 26, 08:13 PM
investigating — We are currently investigating an issue intermittently preventing our flags details pages from loading.
Delayed Event Processing
minorNov 24, 07:14 AM→Nov 24, 10:45 AMresolved
Nov 24, 10:45 AM
resolved — This incident has been resolved.
Nov 24, 10:35 AM
monitoring — A fix has been implemented and our event processing pipeline is fully caught up. We're continuing to monitor.
Nov 24, 09:31 AM
identified — We are continuing to work on a fix for this issue, and remain at an approximate 20 minute delay in flag event processing.
+1 more updates
Investigating elevated latency
minorNov 13, 09:49 PM→Nov 14, 12:36 AMresolved
Nov 14, 12:36 AM
resolved — The issue with the AI Configs list page has been resolved. Impacted services have returned to normal operation.
Nov 13, 09:49 PM
investigating — We detected elevated latencies loading the flag list and AI configs list pages. The flag list’s performance has recovered, and we continue to investigate remediation on the AI configs list page.
Elevated error rates for a small number of customers
minorNov 12, 04:00 PM→Nov 12, 04:00 PMresolved
Nov 12, 08:38 PM
resolved — Between 7:37am and 8:19am PT, a small number of customers in the us-east-1 region encountered elevated error rates with Polling SDK and API requests. This was caused by a minor issue affecting a CDN P...
Customers unable to edit custom rules on flags
minorNov 5, 04:42 PM→Nov 5, 06:02 PMresolved
Nov 5, 06:02 PM
resolved — This incident has been resolved.
Nov 5, 04:51 PM
monitoring — A fix has been implemented and we are monitoring the results.
Nov 5, 04:48 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates
AI Configs monitoring page tab failing to load
minorNov 3, 05:11 PM→Nov 3, 06:22 PMresolved
Nov 3, 06:22 PM
resolved — This incident has been resolved.
Nov 3, 06:18 PM
monitoring — A fix has been implemented and we are monitoring the results.
Nov 3, 05:12 PM
identified — We are continuing to work on a fix for this issue.
+2 more updates
Delayed flag updates for small number of customers
minorNov 1, 04:05 PM→Nov 1, 04:05 PMresolved
Nov 1, 05:34 PM
resolved — A limited number of customers (primarily in EU regions) with Polling SDK connections experienced elevated latency and errors rates between 9:05am and 9:58am PT, caused by a service incident in our CDN...
October 2025
Live Events not loading
noneOct 28, 05:04 PM→Oct 28, 05:53 PMresolved
Oct 28, 05:53 PM
resolved — We've resolved an issue causing Live Events to not load.
Oct 28, 05:40 PM
identified — We've identified an issue that was causing Live Events to not load (starting Oct 23 11:03am PT) and are resolving the issue.
Oct 28, 05:04 PM
investigating — We've received reports of Live Events not loading and are investigating.
Experiment results and metrics unavailable
majorOct 28, 02:17 AM→Oct 28, 02:50 AMresolved
Oct 28, 02:50 AM
resolved — We've resolved an issue causing Experiment results to fail to load.
Oct 28, 02:38 AM
identified — We've identified an issue affecting the display of Experiment results and are working on a fix.
Oct 28, 02:28 AM
investigating — We are investigating reports of experiment results and metrics failing to load.
Elevated latencies and delays
majorOct 20, 07:25 AM→Oct 21, 10:00 AMresolved
Oct 21, 10:00 AM
resolved — This incident has been resolved.
One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewa...
Oct 21, 09:53 AM
monitoring — One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewalls or proxy servers in order for ...
Oct 21, 09:19 AM
monitoring — One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update the IP allowlists in their firewalls or proxy servers to ensure...
+27 more updates
Delays in event data
minorOct 10, 06:09 PM→Oct 10, 06:56 PMresolved
Oct 10, 06:56 PM
resolved — The issue with delays in event data has been resolved. Event data is up to date and impacted services have returned to normal operation
Oct 10, 06:11 PM
identified — Customers are experiencing up to 21 minute delays with product features using event data. We have identified the issue and are continuing our work to resolve it.
Data loss is not expected.
Customer...
Oct 10, 06:09 PM
investigating — All customers are experiencing up to 21 minute delays with product features using event data. We are investigating and will provide updates as they become available.
Data loss is not expected.
Delayed flag updates for small number of customers
noneOct 7, 10:40 PM→Oct 7, 10:50 PMresolved
Oct 7, 10:50 PM
resolved — The issue has been resolved. Flag updates have returned to normal operation.
Oct 7, 10:40 PM
monitoring — A small number of customers experienced delayed flag updates made between 15:24 and 15:34 PT. The issue has been mitigated and we will continue monitoring.
Errors generating new client libraries
minorOct 3, 06:40 PM→Oct 3, 08:03 PMresolved
Oct 3, 08:03 PM
resolved — Users are now able to generate new client libraries.
Oct 3, 06:40 PM
investigating — We're aware of intermittent difficulties generating new client libraries. We're investigating.
Delay in event processing
majorOct 1, 03:12 PM→Oct 1, 03:46 PMresolved
Oct 1, 03:46 PM
resolved — This incident has been resolved.
Oct 1, 03:28 PM
monitoring — We've implemented a fix and are monitoring the results. Impact to Data Export was limited to our streaming data export product.
Oct 1, 03:21 PM
investigating — We've mitigated the impact on processing events for all features outside of Data Export. We're continuing to investigate.
+1 more updates
September 2025
Self-serve legacy customers are unable to check out or modify plan
minorSep 30, 05:00 PM→Sep 30, 07:53 PMresolved
Sep 30, 07:53 PM
resolved — The issue with legacy self-serve check out has been resolved.
Sep 30, 06:44 PM
monitoring — The issue with legacy self-serve plans has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until...
Sep 30, 05:00 PM
identified — Customers on legacy plans (such as Starter, Professional) are unable to check out or modify the plan. We have identified a fix and will provide an update as soon as the fix is ready. Please contact Su...
Increased error rate on flag status API
minorSep 22, 06:30 PM→Sep 22, 06:30 PMresolved
Sep 22, 07:08 PM
resolved — From 11:38 am PT - 11:46 am PT we experienced an elevated error rate on the flag evaluation and flag status APIs, used by flag list, flag targeting, and feature monitoring endpoints.
Goals Endpoint Initialization Failures Impacting Experiments
minorSep 19, 06:46 PM→Sep 19, 07:18 PMresolved
Sep 19, 07:18 PM
resolved — The issue with the Goals endpoint has been resolved.
We will continue monitoring to ensure normal operation.
Sep 19, 06:57 PM
monitoring — A fix has been implemented for the Goals endpoint. We are actively monitoring the system to ensure experiments are functioning as expected.
Sep 19, 06:46 PM
identified — We’ve identified an issue where the Goals endpoint is failing to initialize in some instances. This is currently impacting experiments. Our team is actively working on a fix to the cause.
Customers are unable to edit flag JSON
minorSep 19, 04:13 PM→Sep 19, 04:49 PMresolved
Sep 19, 04:49 PM
resolved — The issue where the JSON failed to load when clicking “Edit JSON” has been fixed. Functionality is now fully restored.
Sep 19, 04:13 PM
identified — The JSON fails to load when clicking “Edit JSON.” We’ve identified the issue and are deploying a fix.
Customers on Foundation plans are unable to invite new members
minorSep 19, 10:50 AM→Sep 19, 03:04 PMresolved
Sep 19, 03:04 PM
resolved — This incident has been resolved.
Sep 19, 02:34 PM
monitoring — A fix has been implemented and we are monitoring the results.
Sep 19, 02:22 PM
identified — We are continuing to work on a fix for this issue.
+3 more updates
Trial Customers Blocked from Foundational Plan Upgrade
minorSep 17, 06:20 PM→Sep 17, 07:54 PMresolved
Sep 17, 07:54 PM
resolved — The issue preventing trial customers from upgrading to the Foundational plan has been resolved. All functionality is now operating as expected.
Sep 17, 06:24 PM
identified — We have identified the issue preventing trial customers from upgrading to the Foundational plan. A fix is being implemented.
Sep 17, 06:20 PM
investigating — We are investigating an issue where trial customers are unable to upgrade to the Foundational plan.
Delayed flag updates for small number of customers
noneSep 16, 11:30 PM→Sep 16, 11:30 PMresolved
Sep 17, 12:42 AM
resolved — A small number of customers experienced delayed flag updates made between 16:22 and 16:49 PT. The issue has been resolved, and all services are now operating normally.
Guarded releases and Experiments are experiencing elevated errors
criticalSep 9, 12:22 PM→Sep 9, 02:53 PMresolved
Sep 9, 02:53 PM
resolved — We have turned on Views for Early Access users and confirmed there are no issues with Guarded Releases or Experiments. This issue is fully resolved.
Sep 9, 01:36 PM
monitoring — We are continuing to monitor for any further issues.
Sep 9, 01:10 PM
monitoring — Only customers who had Early Access to the new Views feature were affected by this incident. We've temporarily turned off Views while implementing a long term fix.
+3 more updates
August 2025
Elevated TLS negotiation error rate for server side SDKs in streaming mode
minorAug 28, 05:00 PM→Aug 28, 05:00 PMresolved
Aug 28, 06:30 PM
resolved — Between 10:12 AM and 10:52 AM PT, a small subset of customers using LaunchDarkly server-side SDKs in streaming mode on older TLS versions may have experienced TLS negotiation errors when initializing ...
CORS errors for a small subset of customers
minorAug 27, 04:00 AM→Aug 27, 04:00 AMresolved
Aug 27, 05:31 AM
resolved — A small number of customers using the LaunchDarkly JavaScript client side SDK with use cases that involved a single browser session requesting the same LaunchDarkly environment from two or more domain...
Onboarding/Quickstart Not Visible
minorAug 25, 07:06 PM→Aug 25, 10:11 PMresolved
Aug 25, 10:11 PM
resolved — This incident has been resolved.
Aug 25, 10:08 PM
monitoring — A fix has been deployed and we will continue to monitor for a period of time.
Aug 25, 07:24 PM
identified — The issue has been identified and the team is working on a rollback to restore the onboarding and Quickstart experience.
+1 more updates
Flag Evaluation Latency
minorAug 21, 06:51 PM→Aug 21, 11:05 PMresolved
Aug 21, 11:05 PM
resolved — We have addressed the source of the latency on flag evaluations and all affected endpoints.
Aug 21, 07:59 PM
investigating — We are continuing to investigate the intermittent latency and have engaged our backend partner to facilitate the investigation.
Aug 21, 06:51 PM
investigating — We are aware of some customers experiencing brief periods of latency in flag evaluations and flag list endpoints. We are continuing to investigate and will provide an update shortly.
EU West region customers may experience failures in initial streaming requests
minorAug 13, 01:09 PM→Aug 13, 01:17 PMresolved
Aug 13, 01:17 PM
resolved — The streaming failures in EU West region have been resolved. Impacted services have returned to normal operation
Aug 13, 01:09 PM
investigating — 5% of customers are experiencing failures in initial streaming requests in the EU West region. SDKs will retry. We are investigating and will provide updates as they become available.
Elevated TLS negotiation error rate for SDKs in streaming mode
minorAug 11, 06:25 PM→Aug 11, 07:51 PMresolved
Aug 11, 07:51 PM
resolved — The issue with TLS handshake errors from SDKs to our streaming service has been resolved.
Aug 11, 07:29 PM
monitoring — We are no longer experiencing elevated error rates. We are continuing to monitor the performance of our streaming service.
Aug 11, 07:00 PM
identified — We have identified the issue with the TLS handshake errors from SDKs for small number of customers. We have reverted the change and expect elevated error rates intermittently while the change is rolle...
+1 more updates
Elevated error rates in SDK streaming connections
noneAug 8, 08:23 PM→Aug 8, 08:23 PMresolved
Aug 8, 09:08 PM
resolved — From 8:23 PM UTC until 8:37 PM UTC we observed elevated error rates for streaming connections in SDKs across all regions. These errors self-resolved as clients successfully retried, and there is no on...
Account Usage Charts for Server Side SDKs Degraded
minorAug 6, 05:46 PM→Aug 6, 11:43 PMresolved
Aug 6, 11:43 PM
resolved — This incident has been resolved.
Aug 6, 10:30 PM
monitoring — We have implemented a fix for the Account Settings Usage Charts for server side SDKs under-reporting the connection counts and we are monitoring the results. Customers should start seeing new connecti...
Aug 6, 07:02 PM
identified — The issue with account usage charts for server side SDKs connection metrics has been identified and the fix is being implemented.
+1 more updates
July 2025
Observability [EAP] Logs and Traces Ingest Failures
noneJul 30, 08:18 PM→Jul 30, 08:18 PMresolved
Jul 30, 08:18 PM
resolved — Between 18:42-19:52 UTC (11:42-12:52 PDT), Logs and Traces were not ingested due to an issue in the hosted OpenTelemetry collector. Logs and Traces sent during this time will not appear in the Observa...
Session Data Not Loading in App
noneJul 24, 07:15 PM→Jul 24, 07:15 PMresolved
Jul 24, 10:17 PM
resolved — During the period from 12:15PM PT to 2:42PM PT, customers monitoring user sessions via the SDK may have experienced issues loading data. At 2:42PM PT, a fix was implemented to address this issue.
Blank Pages in the Web App
noneJul 23, 07:34 PM→Jul 23, 07:34 PMresolved
Jul 23, 08:12 PM
resolved — A guarded rollout serving less than 1% of LaunchDarkly users rendered blank pages in the web application between 12:34pm PT and 12:59pm PT.
Event Processing Delays
minorJul 23, 03:55 PM→Jul 23, 04:05 PMresolved
Jul 23, 04:05 PM
resolved — The intermittent delays have been resolved.
Jul 23, 03:55 PM
investigating — Event processing is currently delayed. Some features may show stale data for a period of time until the issue is resolved.
Elevated error rates in usage and flag endpoints
minorJul 22, 01:44 PM→Jul 22, 03:10 PMresolved
Jul 22, 03:10 PM
resolved — This incident has been resolved.
Jul 22, 02:17 PM
monitoring — We have addressed the backend performance issues and are no longer observing elevated error rates on the impacted endpoints.
Jul 22, 01:45 PM
identified — We are continuing to work on a fix for this issue.
+1 more updates
Elevated Error Rates in Event Ingestion
majorJul 21, 07:14 PM→Jul 21, 08:17 PMresolved
Jul 21, 08:17 PM
resolved — This incident has been resolved.
Jul 21, 07:56 PM
monitoring — All event ingestion errors have been resolved and downstream services processing event data have been restored to normal operations.
Jul 21, 07:26 PM
identified — Engineers have scaled the event service to resolve the majority of error rates. Users should experience a reduction in the errors on events.launchdarkly.com. Some downstream services in the event data...
+2 more updates
Observability [EAP] Pages Outage
minorJul 16, 07:51 PM→Jul 16, 08:12 PMresolved
Jul 16, 08:12 PM
resolved — From 10:49:39 AM PDT to 1:11 PM PDT, observability pages were not loading correctly. This incident has been resolved, and there was no loss of customer observability data.
Jul 16, 07:51 PM
investigating — Customers cannot load the observability data, but customer observability data is still being ingested.
Partial Event Processing Interruption
minorJul 10, 08:30 AM→Jul 10, 08:30 AMresolved
Jul 10, 10:10 AM
resolved — Between 1:20 AM and 1:40 AM PT on July 10, 2025, we experienced an issue that affected the processing of some analytical events. These events power several features, including flag evaluation graphs, ...
Docker Image for Relay Proxy (latest) incorrectly pointing to the v9 alpha release.
noneJul 1, 04:02 AM→Jul 1, 04:01 PMresolved
Jul 1, 04:01 PM
resolved — This incident has been resolved.
Jul 1, 04:02 AM
monitoring — There is an issue with the latest Relay Proxy Docker image pointing to the v9 alpha release between 2025 Jun 30 12:11 PM - 8:52 PM PDT.
This has been identified, and we have replaced the latest Relay...
June 2025
CUPED-Adjusted Iterations Delayed
minorJun 13, 04:43 PM→Jun 13, 07:33 PMresolved
Jun 13, 07:33 PM
resolved — All missing data has been successfully backfilled.
Jun 13, 04:43 PM
identified — Users of CUPED-adjusted iterations in experimentation may be missing data from June 11th 4:30AM PST to June 13th 10AM PST. There is no underlying data loss and our engineers are working to backfill th...
Delays for Customers Using the Cloudflare Edge SDK
minorJun 12, 06:47 PM→Jun 12, 09:52 PMresolved
Jun 12, 09:52 PM
resolved — Our partner has confirmed full restoration of their platform. We began observing full recovery starting at 2:07PM PT.
Jun 12, 08:20 PM
monitoring — Our partner is reporting partial recovery on their platform. We are still observing intermittent delays in the Edge SDK and warehouse-native data export. We'll continue to monitor and update when full...
Jun 12, 07:37 PM
identified — We have been notified our vendor handling data warehouse export functionality is also impacted. LaunchDarkly customers using warehouse-native data export may experience data delays until the partner i...
+2 more updates
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