LaunchDarkly Outage History

50 incidents reported. Data sourced from the official LaunchDarkly status page.

50
Total Incidents
7
Major/Critical
37
Minor
50
Resolved

March 2026

Experiment Data Missing for Some Experiment Iterations

minor
Mar 18, 02:07 AMMar 20, 12:29 AMresolved
Mar 20, 12:29 AM
resolvedOur team completed the data restoration for previously affected experiment iterations. Complete data is now available for all experiment iterations in the UI.
Mar 19, 04:52 AM
identifiedOur team continues to work on restoring data for previously affected experiment iterations. Complete data restoration expected by tomorrow.
Mar 18, 10:37 PM
identifiedOur team continues to work on restoring data for previously affected experiment iterations. We will provide a further update once full historical data recovery is complete.
+3 more updates

Server-side streaming rejected new connections across all commercial regions

major
Mar 19, 04:58 PMMar 19, 04:58 PMresolved
Mar 19, 04:58 PM
resolvedServer-side streaming began rejecting new connections across all commercial regions, causing 500/503 errors for customers attempting to establish new SDK streaming connections for a brief period of ti...

Event processing delays

minor
Mar 10, 10:59 PMMar 11, 04:07 AMresolved
Mar 11, 04:07 AM
resolvedThe issue with Event processing has been resolved. Impacted services have returned to normal operation. Flag Delivery was not impacted. There was no data loss experienced.
Mar 10, 11:42 PM
monitoringWe are continuing to monitor for any further issues.
Mar 10, 11:38 PM
monitoringA fix has been implemented and we are monitoring the results.
+1 more updates

Observability Usage Reporting

none
Mar 3, 08:40 PMMar 4, 01:13 AMresolved
Mar 4, 01:13 AM
resolvedWe've corrected the issues affecting the Observability "Errors" usage reporting for February and are finalizing reporting corrections for March.
Mar 3, 09:15 PM
identifiedWe've identified the root cause affecting the Observability "Errors" usage for some customers and are working to correct it.
Mar 3, 08:40 PM
investigatingWe're investigating reports of inaccurate usage reporting for some Observability products.

February 2026

Investigating Issues with LaunchDarkly Application and Authentication

major
Feb 26, 03:43 PMFeb 26, 05:06 PMresolved
Feb 26, 05:06 PM
resolvedThe issue with our application and authentication has been resolved. Performance has remained stable following mitigation.
Feb 26, 05:04 PM
monitoringThe issue with our application and authentication has been resolved. Performance has remained stable following mitigation.
Feb 26, 04:42 PM
monitoringThe issue with our application and authentication has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this...
+2 more updates

Degraded Observability Ingest

none
Feb 20, 10:02 PMFeb 20, 11:04 PMresolved
Feb 20, 11:04 PM
resolvedIngest performance has remained stable following mitigation. We are no longer observing impact.
Feb 20, 10:13 PM
monitoringMitigation has been applied and ingest performance has stabilized. We are monitoring to ensure continued stability.
Feb 20, 10:12 PM
identifiedWe have identified the cause of the degraded ingest performance and are applying mitigation. We are seeing signs of stabilization and continuing to monitor recovery.
+1 more updates

Observability Data Delay

minor
Feb 19, 03:39 PMFeb 19, 04:09 PMresolved
Feb 19, 04:09 PM
resolvedWe've caught up on the session/error data backlog.
Feb 19, 03:54 PM
identifiedWe've identified the root cause and have deployed a fix. We're catching up on the session/error data backlog and should be caught up in ~15 minutes. No data has been lost.
Feb 19, 03:39 PM
investigatingSessions and errors may be delayed by up to 1 hours. We are investigating the root cause. No data is lost.

Data attribution issues with Experimentation

major
Feb 13, 12:30 AMFeb 13, 03:39 AMresolved
Feb 13, 03:39 AM
resolvedWe have fixed the data attribution issues where running experiment iterations were receiving incorrectly attributed data. This incident is now resolved and results for active experiments are now accur...
Feb 13, 02:38 AM
identifiedWe have fixed the data attribution issues where certain experiment iterations are receiving incorrectly attributed data for any new experiments that are created. We are fixing the data attribution er...
Feb 13, 01:32 AM
identifiedThe team has identified the root cause and is working on a fix.
+1 more updates

Observability – Degraded OTel Telemetry Processing

minor
Feb 11, 01:03 PMFeb 12, 03:53 AMresolved
Feb 12, 03:53 AM
resolvedThis incident has been resolved. Telemetry data was dropped between 5:03 PM and 7:30 PM PT. All systems are now operating normally.
Feb 12, 03:50 AM
investigatingWe are currently investigating an issue affecting OTel telemetry ingestion in LaunchDarkly Observability. Some telemetry data may not be processed as expected. Our team is actively working to identify...

Degraded Observability for Customers Using AWS CloudWatch Metric Streams or Firehose Log Export

minor
Feb 10, 07:30 AMFeb 10, 09:01 AMresolved
Feb 10, 09:01 AM
resolvedThis issue has been resolved. Observability ingestion from AWS CloudWatch Metric Streams and CloudWatch Firehose log export has returned to normal. Data sent during the incident window may not have be...
Feb 10, 08:42 AM
investigatingSome customers using LaunchDarkly Observability with AWS CloudWatch Metric Stream and/or CloudWatch Firehose log export may experience delayed ingestion of metrics/logs into Observability. The impact ...

Increased error rate in our UI and API endpoints

minor
Feb 6, 11:55 AMFeb 6, 12:44 PMresolved
Feb 6, 12:44 PM
resolvedCustomers are seeing expected behavior when accessing the LaunchDarkly UI and API.
Feb 6, 11:55 AM
investigatingWe are investigating an issue where a small number of customers may experience errors when accessing the LaunchDarkly UI and API. Feature flag delivery is not impacted. We will provide updates as the ...

January 2026

Data ingestion delays

minor
Jan 31, 10:02 AMJan 31, 12:20 PMresolved
Jan 31, 12:20 PM
resolvedThis incident has been resolved and all data processing pipelines are fully caught up. No data was lost.
Jan 31, 11:35 AM
monitoringA fix has been implemented and our event processing pipeline for Observability and Opentelemetry are fully caught up. We're continuing to monitor as our event processing pipeline catches up for Flag ...
Jan 31, 10:23 AM
identifiedWe have identified the issue and are continuing our work to resolve it.
+1 more updates

Elevated error rate when configuring Okta SCIM

minor
Jan 26, 05:54 PMJan 26, 10:13 PMresolved
Jan 26, 10:13 PM
resolvedThis incident has been resolved.
Jan 26, 08:29 PM
monitoringWe believe the issue is resolved for all customers. We're continuing to monitor the situation.
Jan 26, 07:56 PM
identifiedSome customers using Okta SCIM are encountering errors when provisioning and managing LaunchDarkly members. We continue to work on a remediation and have engaged with Okta's support team.
+1 more updates

Unable to edit JSON flag variations

minor
Jan 12, 05:48 PMJan 12, 07:44 PMresolved
Jan 12, 07:44 PM
resolvedThis incident has been resolved.
Jan 12, 07:16 PM
monitoringA fix has been implemented for the issue preventing editing some JSON flag variations.
Jan 12, 06:49 PM
identifiedWe've identified a front-end issue that is causing issues editing certain JSON flag variations and are working on a fix.
+1 more updates

Guarded releases event ingestion delays

minor
Jan 8, 06:46 PMJan 8, 10:00 PMresolved
Jan 8, 10:00 PM
resolvedThis incident has been resolved.
Jan 8, 07:08 PM
monitoringEvents are caught up.
Jan 8, 06:57 PM
monitoringA fix has been implemented and we are monitoring the results. We expect to catch up on all events within the next 15 minutes, no data loss is expected.
+1 more updates

December 2025

Delay in Observability product data ingest

minor
Dec 17, 06:33 PMDec 17, 08:51 PMresolved
Dec 17, 08:51 PM
resolvedThis incident has been resolved.
Dec 17, 08:20 PM
monitoringA fix has been implemented and we are monitoring the results.
Dec 17, 07:35 PM
identifiedWe have identified the cause of the ingest delay and are catching up on the backlogged messages. We expect to be caught up on all delayed sessions and errors in the next hour. Data loss is not expecte...
+1 more updates

Investigating - Increase in SDK errors

minor
Dec 15, 02:14 PMDec 15, 04:38 PMresolved
Dec 15, 04:38 PM
resolvedThis incident has been resolved.
Dec 15, 04:20 PM
monitoringA fix has been implemented and we are monitoring the results.
Dec 15, 03:43 PM
identifiedWe are observing a reduction in SDK errors. We are continuing to work on a fix.
+5 more updates

Event Processing Delays - Experiment Results Utilizing Attribute Filtering affected

minor
Dec 4, 09:16 PMDec 5, 03:47 AMresolved
Dec 5, 03:47 AM
resolvedWe have recovered from delays in experimentation results that are sliced by attributes. No data has been lost.
Dec 4, 09:16 PM
investigatingWe are investigation an issue with delays in experimentation results that are sliced by attributes. No data has been lost.

Delays in publishing data export events

minor
Dec 3, 10:52 PMDec 4, 01:05 PMresolved
Dec 4, 01:05 PM
resolvedAll of the delayed data has been processed and this incident is resolved.
Dec 4, 09:50 AM
identifiedWe are continuing to process the delayed data. The data is now updated through 2025-12-04, 01:00:00 UTC.
Dec 4, 05:09 AM
identifiedWe are continuing to process the data and data is current as of 2025-12-03, 08:00:00 UTC. We'll continue to update as we process data.
+1 more updates

Elevated error rates in apac region for server side sdks

minor
Dec 3, 04:00 PMDec 3, 04:00 PMresolved
Dec 3, 08:32 PM
resolvedElevated error rates in apac region for server side sdks attempting to make new connections to the streaming service from 8:05 AM PT to 8:11 AM PT. The issue is now resolved

November 2025

Intermittent issues accessing flag details

minor
Nov 26, 08:13 PMNov 26, 08:55 PMresolved
Nov 26, 08:55 PM
resolvedThis incident has been resolved.
Nov 26, 08:45 PM
monitoringWe are no longer seeing any errors, and the issue was contained to the euw1 region. We'll continue to monitor and update this as necessary.
Nov 26, 08:13 PM
investigatingWe are currently investigating an issue intermittently preventing our flags details pages from loading.

Delayed Event Processing

minor
Nov 24, 07:14 AMNov 24, 10:45 AMresolved
Nov 24, 10:45 AM
resolvedThis incident has been resolved.
Nov 24, 10:35 AM
monitoringA fix has been implemented and our event processing pipeline is fully caught up. We're continuing to monitor.
Nov 24, 09:31 AM
identifiedWe are continuing to work on a fix for this issue, and remain at an approximate 20 minute delay in flag event processing.
+1 more updates

Investigating elevated latency

minor
Nov 13, 09:49 PMNov 14, 12:36 AMresolved
Nov 14, 12:36 AM
resolvedThe issue with the AI Configs list page has been resolved. Impacted services have returned to normal operation.
Nov 13, 09:49 PM
investigatingWe detected elevated latencies loading the flag list and AI configs list pages. The flag list’s performance has recovered, and we continue to investigate remediation on the AI configs list page.

Elevated error rates for a small number of customers

minor
Nov 12, 04:00 PMNov 12, 04:00 PMresolved
Nov 12, 08:38 PM
resolvedBetween 7:37am and 8:19am PT, a small number of customers in the us-east-1 region encountered elevated error rates with Polling SDK and API requests. This was caused by a minor issue affecting a CDN P...

Customers unable to edit custom rules on flags

minor
Nov 5, 04:42 PMNov 5, 06:02 PMresolved
Nov 5, 06:02 PM
resolvedThis incident has been resolved.
Nov 5, 04:51 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 5, 04:48 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

AI Configs monitoring page tab failing to load

minor
Nov 3, 05:11 PMNov 3, 06:22 PMresolved
Nov 3, 06:22 PM
resolvedThis incident has been resolved.
Nov 3, 06:18 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 3, 05:12 PM
identifiedWe are continuing to work on a fix for this issue.
+2 more updates

Delayed flag updates for small number of customers

minor
Nov 1, 04:05 PMNov 1, 04:05 PMresolved
Nov 1, 05:34 PM
resolvedA limited number of customers (primarily in EU regions) with Polling SDK connections experienced elevated latency and errors rates between 9:05am and 9:58am PT, caused by a service incident in our CDN...

October 2025

Live Events not loading

none
Oct 28, 05:04 PMOct 28, 05:53 PMresolved
Oct 28, 05:53 PM
resolvedWe've resolved an issue causing Live Events to not load.
Oct 28, 05:40 PM
identifiedWe've identified an issue that was causing Live Events to not load (starting Oct 23 11:03am PT) and are resolving the issue.
Oct 28, 05:04 PM
investigatingWe've received reports of Live Events not loading and are investigating.

Experiment results and metrics unavailable

major
Oct 28, 02:17 AMOct 28, 02:50 AMresolved
Oct 28, 02:50 AM
resolvedWe've resolved an issue causing Experiment results to fail to load.
Oct 28, 02:38 AM
identifiedWe've identified an issue affecting the display of Experiment results and are working on a fix.
Oct 28, 02:28 AM
investigatingWe are investigating reports of experiment results and metrics failing to load.

Elevated latencies and delays

major
Oct 20, 07:25 AMOct 21, 10:00 AMresolved
Oct 21, 10:00 AM
resolvedThis incident has been resolved. One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewa...
Oct 21, 09:53 AM
monitoringOne of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewalls or proxy servers in order for ...
Oct 21, 09:19 AM
monitoringOne of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update the IP allowlists in their firewalls or proxy servers to ensure...
+27 more updates

Delays in event data

minor
Oct 10, 06:09 PMOct 10, 06:56 PMresolved
Oct 10, 06:56 PM
resolvedThe issue with delays in event data has been resolved. Event data is up to date and impacted services have returned to normal operation
Oct 10, 06:11 PM
identifiedCustomers are experiencing up to 21 minute delays with product features using event data. We have identified the issue and are continuing our work to resolve it. Data loss is not expected. Customer...
Oct 10, 06:09 PM
investigatingAll customers are experiencing up to 21 minute delays with product features using event data. We are investigating and will provide updates as they become available. Data loss is not expected.

Delayed flag updates for small number of customers

none
Oct 7, 10:40 PMOct 7, 10:50 PMresolved
Oct 7, 10:50 PM
resolvedThe issue has been resolved. Flag updates have returned to normal operation.
Oct 7, 10:40 PM
monitoringA small number of customers experienced delayed flag updates made between 15:24 and 15:34 PT. The issue has been mitigated and we will continue monitoring.

Errors generating new client libraries

minor
Oct 3, 06:40 PMOct 3, 08:03 PMresolved
Oct 3, 08:03 PM
resolvedUsers are now able to generate new client libraries.
Oct 3, 06:40 PM
investigatingWe're aware of intermittent difficulties generating new client libraries. We're investigating.

Delay in event processing

major
Oct 1, 03:12 PMOct 1, 03:46 PMresolved
Oct 1, 03:46 PM
resolvedThis incident has been resolved.
Oct 1, 03:28 PM
monitoringWe've implemented a fix and are monitoring the results. Impact to Data Export was limited to our streaming data export product.
Oct 1, 03:21 PM
investigatingWe've mitigated the impact on processing events for all features outside of Data Export. We're continuing to investigate.
+1 more updates

September 2025

Self-serve legacy customers are unable to check out or modify plan

minor
Sep 30, 05:00 PMSep 30, 07:53 PMresolved
Sep 30, 07:53 PM
resolvedThe issue with legacy self-serve check out has been resolved.
Sep 30, 06:44 PM
monitoringThe issue with legacy self-serve plans has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until...
Sep 30, 05:00 PM
identifiedCustomers on legacy plans (such as Starter, Professional) are unable to check out or modify the plan. We have identified a fix and will provide an update as soon as the fix is ready. Please contact Su...

Increased error rate on flag status API

minor
Sep 22, 06:30 PMSep 22, 06:30 PMresolved
Sep 22, 07:08 PM
resolvedFrom 11:38 am PT - 11:46 am PT we experienced an elevated error rate on the flag evaluation and flag status APIs, used by flag list, flag targeting, and feature monitoring endpoints.

Goals Endpoint Initialization Failures Impacting Experiments

minor
Sep 19, 06:46 PMSep 19, 07:18 PMresolved
Sep 19, 07:18 PM
resolvedThe issue with the Goals endpoint has been resolved. We will continue monitoring to ensure normal operation.
Sep 19, 06:57 PM
monitoringA fix has been implemented for the Goals endpoint. We are actively monitoring the system to ensure experiments are functioning as expected.
Sep 19, 06:46 PM
identifiedWe’ve identified an issue where the Goals endpoint is failing to initialize in some instances. This is currently impacting experiments. Our team is actively working on a fix to the cause.

Customers are unable to edit flag JSON

minor
Sep 19, 04:13 PMSep 19, 04:49 PMresolved
Sep 19, 04:49 PM
resolvedThe issue where the JSON failed to load when clicking “Edit JSON” has been fixed. Functionality is now fully restored.
Sep 19, 04:13 PM
identifiedThe JSON fails to load when clicking “Edit JSON.” We’ve identified the issue and are deploying a fix.

Customers on Foundation plans are unable to invite new members

minor
Sep 19, 10:50 AMSep 19, 03:04 PMresolved
Sep 19, 03:04 PM
resolvedThis incident has been resolved.
Sep 19, 02:34 PM
monitoringA fix has been implemented and we are monitoring the results.
Sep 19, 02:22 PM
identifiedWe are continuing to work on a fix for this issue.
+3 more updates

Trial Customers Blocked from Foundational Plan Upgrade

minor
Sep 17, 06:20 PMSep 17, 07:54 PMresolved
Sep 17, 07:54 PM
resolvedThe issue preventing trial customers from upgrading to the Foundational plan has been resolved. All functionality is now operating as expected.
Sep 17, 06:24 PM
identifiedWe have identified the issue preventing trial customers from upgrading to the Foundational plan. A fix is being implemented.
Sep 17, 06:20 PM
investigatingWe are investigating an issue where trial customers are unable to upgrade to the Foundational plan.

Delayed flag updates for small number of customers

none
Sep 16, 11:30 PMSep 16, 11:30 PMresolved
Sep 17, 12:42 AM
resolvedA small number of customers experienced delayed flag updates made between 16:22 and 16:49 PT. The issue has been resolved, and all services are now operating normally.

Guarded releases and Experiments are experiencing elevated errors

critical
Sep 9, 12:22 PMSep 9, 02:53 PMresolved
Sep 9, 02:53 PM
resolvedWe have turned on Views for Early Access users and confirmed there are no issues with Guarded Releases or Experiments. This issue is fully resolved.
Sep 9, 01:36 PM
monitoringWe are continuing to monitor for any further issues.
Sep 9, 01:10 PM
monitoringOnly customers who had Early Access to the new Views feature were affected by this incident. We've temporarily turned off Views while implementing a long term fix.
+3 more updates

August 2025

Elevated TLS negotiation error rate for server side SDKs in streaming mode

minor
Aug 28, 05:00 PMAug 28, 05:00 PMresolved
Aug 28, 06:30 PM
resolvedBetween 10:12 AM and 10:52 AM PT, a small subset of customers using LaunchDarkly server-side SDKs in streaming mode on older TLS versions may have experienced TLS negotiation errors when initializing ...

CORS errors for a small subset of customers

minor
Aug 27, 04:00 AMAug 27, 04:00 AMresolved
Aug 27, 05:31 AM
resolvedA small number of customers using the LaunchDarkly JavaScript client side SDK with use cases that involved a single browser session requesting the same LaunchDarkly environment from two or more domain...

Onboarding/Quickstart Not Visible

minor
Aug 25, 07:06 PMAug 25, 10:11 PMresolved
Aug 25, 10:11 PM
resolvedThis incident has been resolved.
Aug 25, 10:08 PM
monitoringA fix has been deployed and we will continue to monitor for a period of time.
Aug 25, 07:24 PM
identifiedThe issue has been identified and the team is working on a rollback to restore the onboarding and Quickstart experience.
+1 more updates

Flag Evaluation Latency

minor
Aug 21, 06:51 PMAug 21, 11:05 PMresolved
Aug 21, 11:05 PM
resolvedWe have addressed the source of the latency on flag evaluations and all affected endpoints.
Aug 21, 07:59 PM
investigatingWe are continuing to investigate the intermittent latency and have engaged our backend partner to facilitate the investigation.
Aug 21, 06:51 PM
investigatingWe are aware of some customers experiencing brief periods of latency in flag evaluations and flag list endpoints. We are continuing to investigate and will provide an update shortly.

EU West region customers may experience failures in initial streaming requests

minor
Aug 13, 01:09 PMAug 13, 01:17 PMresolved
Aug 13, 01:17 PM
resolvedThe streaming failures in EU West region have been resolved. Impacted services have returned to normal operation
Aug 13, 01:09 PM
investigating5% of customers are experiencing failures in initial streaming requests in the EU West region. SDKs will retry. We are investigating and will provide updates as they become available.

Elevated TLS negotiation error rate for SDKs in streaming mode

minor
Aug 11, 06:25 PMAug 11, 07:51 PMresolved
Aug 11, 07:51 PM
resolvedThe issue with TLS handshake errors from SDKs to our streaming service has been resolved.
Aug 11, 07:29 PM
monitoringWe are no longer experiencing elevated error rates. We are continuing to monitor the performance of our streaming service.
Aug 11, 07:00 PM
identifiedWe have identified the issue with the TLS handshake errors from SDKs for small number of customers. We have reverted the change and expect elevated error rates intermittently while the change is rolle...
+1 more updates

Elevated error rates in SDK streaming connections

none
Aug 8, 08:23 PMAug 8, 08:23 PMresolved
Aug 8, 09:08 PM
resolvedFrom 8:23 PM UTC until 8:37 PM UTC we observed elevated error rates for streaming connections in SDKs across all regions. These errors self-resolved as clients successfully retried, and there is no on...

Account Usage Charts for Server Side SDKs Degraded

minor
Aug 6, 05:46 PMAug 6, 11:43 PMresolved
Aug 6, 11:43 PM
resolvedThis incident has been resolved.
Aug 6, 10:30 PM
monitoringWe have implemented a fix for the Account Settings Usage Charts for server side SDKs under-reporting the connection counts and we are monitoring the results. Customers should start seeing new connecti...
Aug 6, 07:02 PM
identifiedThe issue with account usage charts for server side SDKs connection metrics has been identified and the fix is being implemented.
+1 more updates

Get LaunchDarkly Outage Alerts

Be the first to know when LaunchDarkly go down.