LaunchDarkly Outage History

50 incidents reported. Data sourced from the official LaunchDarkly status page.

50
Total Incidents
5
Major/Critical
37
Minor
50
Resolved

January 2026

Data ingestion delays

minor
Jan 31, 10:02 AMJan 31, 12:20 PMresolved
Jan 31, 12:20 PM
resolvedThis incident has been resolved and all data processing pipelines are fully caught up. No data was lost.
Jan 31, 11:35 AM
monitoringA fix has been implemented and our event processing pipeline for Observability and Opentelemetry are fully caught up. We're continuing to monitor as our event processing pipeline catches up for Flag ...
Jan 31, 10:23 AM
identifiedWe have identified the issue and are continuing our work to resolve it.
+1 more updates

Elevated error rate when configuring Okta SCIM

minor
Jan 26, 05:54 PMJan 26, 10:13 PMresolved
Jan 26, 10:13 PM
resolvedThis incident has been resolved.
Jan 26, 08:29 PM
monitoringWe believe the issue is resolved for all customers. We're continuing to monitor the situation.
Jan 26, 07:56 PM
identifiedSome customers using Okta SCIM are encountering errors when provisioning and managing LaunchDarkly members. We continue to work on a remediation and have engaged with Okta's support team.
+1 more updates

Unable to edit JSON flag variations

minor
Jan 12, 05:48 PMJan 12, 07:44 PMresolved
Jan 12, 07:44 PM
resolvedThis incident has been resolved.
Jan 12, 07:16 PM
monitoringA fix has been implemented for the issue preventing editing some JSON flag variations.
Jan 12, 06:49 PM
identifiedWe've identified a front-end issue that is causing issues editing certain JSON flag variations and are working on a fix.
+1 more updates

Guarded releases event ingestion delays

minor
Jan 8, 06:46 PMJan 8, 10:00 PMresolved
Jan 8, 10:00 PM
resolvedThis incident has been resolved.
Jan 8, 07:08 PM
monitoringEvents are caught up.
Jan 8, 06:57 PM
monitoringA fix has been implemented and we are monitoring the results. We expect to catch up on all events within the next 15 minutes, no data loss is expected.
+1 more updates

December 2025

Delay in Observability product data ingest

minor
Dec 17, 06:33 PMDec 17, 08:51 PMresolved
Dec 17, 08:51 PM
resolvedThis incident has been resolved.
Dec 17, 08:20 PM
monitoringA fix has been implemented and we are monitoring the results.
Dec 17, 07:35 PM
identifiedWe have identified the cause of the ingest delay and are catching up on the backlogged messages. We expect to be caught up on all delayed sessions and errors in the next hour. Data loss is not expecte...
+1 more updates

Investigating - Increase in SDK errors

minor
Dec 15, 02:14 PMDec 15, 04:38 PMresolved
Dec 15, 04:38 PM
resolvedThis incident has been resolved.
Dec 15, 04:20 PM
monitoringA fix has been implemented and we are monitoring the results.
Dec 15, 03:43 PM
identifiedWe are observing a reduction in SDK errors. We are continuing to work on a fix.
+5 more updates

Event Processing Delays - Experiment Results Utilizing Attribute Filtering affected

minor
Dec 4, 09:16 PMDec 5, 03:47 AMresolved
Dec 5, 03:47 AM
resolvedWe have recovered from delays in experimentation results that are sliced by attributes. No data has been lost.
Dec 4, 09:16 PM
investigatingWe are investigation an issue with delays in experimentation results that are sliced by attributes. No data has been lost.

Delays in publishing data export events

minor
Dec 3, 10:52 PMDec 4, 01:05 PMresolved
Dec 4, 01:05 PM
resolvedAll of the delayed data has been processed and this incident is resolved.
Dec 4, 09:50 AM
identifiedWe are continuing to process the delayed data. The data is now updated through 2025-12-04, 01:00:00 UTC.
Dec 4, 05:09 AM
identifiedWe are continuing to process the data and data is current as of 2025-12-03, 08:00:00 UTC. We'll continue to update as we process data.
+1 more updates

Elevated error rates in apac region for server side sdks

minor
Dec 3, 04:00 PMDec 3, 04:00 PMresolved
Dec 3, 08:32 PM
resolvedElevated error rates in apac region for server side sdks attempting to make new connections to the streaming service from 8:05 AM PT to 8:11 AM PT. The issue is now resolved

November 2025

Intermittent issues accessing flag details

minor
Nov 26, 08:13 PMNov 26, 08:55 PMresolved
Nov 26, 08:55 PM
resolvedThis incident has been resolved.
Nov 26, 08:45 PM
monitoringWe are no longer seeing any errors, and the issue was contained to the euw1 region. We'll continue to monitor and update this as necessary.
Nov 26, 08:13 PM
investigatingWe are currently investigating an issue intermittently preventing our flags details pages from loading.

Delayed Event Processing

minor
Nov 24, 07:14 AMNov 24, 10:45 AMresolved
Nov 24, 10:45 AM
resolvedThis incident has been resolved.
Nov 24, 10:35 AM
monitoringA fix has been implemented and our event processing pipeline is fully caught up. We're continuing to monitor.
Nov 24, 09:31 AM
identifiedWe are continuing to work on a fix for this issue, and remain at an approximate 20 minute delay in flag event processing.
+1 more updates

Investigating elevated latency

minor
Nov 13, 09:49 PMNov 14, 12:36 AMresolved
Nov 14, 12:36 AM
resolvedThe issue with the AI Configs list page has been resolved. Impacted services have returned to normal operation.
Nov 13, 09:49 PM
investigatingWe detected elevated latencies loading the flag list and AI configs list pages. The flag list’s performance has recovered, and we continue to investigate remediation on the AI configs list page.

Elevated error rates for a small number of customers

minor
Nov 12, 04:00 PMNov 12, 04:00 PMresolved
Nov 12, 08:38 PM
resolvedBetween 7:37am and 8:19am PT, a small number of customers in the us-east-1 region encountered elevated error rates with Polling SDK and API requests. This was caused by a minor issue affecting a CDN P...

Customers unable to edit custom rules on flags

minor
Nov 5, 04:42 PMNov 5, 06:02 PMresolved
Nov 5, 06:02 PM
resolvedThis incident has been resolved.
Nov 5, 04:51 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 5, 04:48 PM
identifiedThe issue has been identified and a fix is being implemented.
+1 more updates

AI Configs monitoring page tab failing to load

minor
Nov 3, 05:11 PMNov 3, 06:22 PMresolved
Nov 3, 06:22 PM
resolvedThis incident has been resolved.
Nov 3, 06:18 PM
monitoringA fix has been implemented and we are monitoring the results.
Nov 3, 05:12 PM
identifiedWe are continuing to work on a fix for this issue.
+2 more updates

Delayed flag updates for small number of customers

minor
Nov 1, 04:05 PMNov 1, 04:05 PMresolved
Nov 1, 05:34 PM
resolvedA limited number of customers (primarily in EU regions) with Polling SDK connections experienced elevated latency and errors rates between 9:05am and 9:58am PT, caused by a service incident in our CDN...

October 2025

Live Events not loading

none
Oct 28, 05:04 PMOct 28, 05:53 PMresolved
Oct 28, 05:53 PM
resolvedWe've resolved an issue causing Live Events to not load.
Oct 28, 05:40 PM
identifiedWe've identified an issue that was causing Live Events to not load (starting Oct 23 11:03am PT) and are resolving the issue.
Oct 28, 05:04 PM
investigatingWe've received reports of Live Events not loading and are investigating.

Experiment results and metrics unavailable

major
Oct 28, 02:17 AMOct 28, 02:50 AMresolved
Oct 28, 02:50 AM
resolvedWe've resolved an issue causing Experiment results to fail to load.
Oct 28, 02:38 AM
identifiedWe've identified an issue affecting the display of Experiment results and are working on a fix.
Oct 28, 02:28 AM
investigatingWe are investigating reports of experiment results and metrics failing to load.

Elevated latencies and delays

major
Oct 20, 07:25 AMOct 21, 10:00 AMresolved
Oct 21, 10:00 AM
resolvedThis incident has been resolved. One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewa...
Oct 21, 09:53 AM
monitoringOne of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewalls or proxy servers in order for ...
Oct 21, 09:19 AM
monitoringOne of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update the IP allowlists in their firewalls or proxy servers to ensure...
+27 more updates

Delays in event data

minor
Oct 10, 06:09 PMOct 10, 06:56 PMresolved
Oct 10, 06:56 PM
resolvedThe issue with delays in event data has been resolved. Event data is up to date and impacted services have returned to normal operation
Oct 10, 06:11 PM
identifiedCustomers are experiencing up to 21 minute delays with product features using event data. We have identified the issue and are continuing our work to resolve it. Data loss is not expected. Customer...
Oct 10, 06:09 PM
investigatingAll customers are experiencing up to 21 minute delays with product features using event data. We are investigating and will provide updates as they become available. Data loss is not expected.

Delayed flag updates for small number of customers

none
Oct 7, 10:40 PMOct 7, 10:50 PMresolved
Oct 7, 10:50 PM
resolvedThe issue has been resolved. Flag updates have returned to normal operation.
Oct 7, 10:40 PM
monitoringA small number of customers experienced delayed flag updates made between 15:24 and 15:34 PT. The issue has been mitigated and we will continue monitoring.

Errors generating new client libraries

minor
Oct 3, 06:40 PMOct 3, 08:03 PMresolved
Oct 3, 08:03 PM
resolvedUsers are now able to generate new client libraries.
Oct 3, 06:40 PM
investigatingWe're aware of intermittent difficulties generating new client libraries. We're investigating.

Delay in event processing

major
Oct 1, 03:12 PMOct 1, 03:46 PMresolved
Oct 1, 03:46 PM
resolvedThis incident has been resolved.
Oct 1, 03:28 PM
monitoringWe've implemented a fix and are monitoring the results. Impact to Data Export was limited to our streaming data export product.
Oct 1, 03:21 PM
investigatingWe've mitigated the impact on processing events for all features outside of Data Export. We're continuing to investigate.
+1 more updates

September 2025

Self-serve legacy customers are unable to check out or modify plan

minor
Sep 30, 05:00 PMSep 30, 07:53 PMresolved
Sep 30, 07:53 PM
resolvedThe issue with legacy self-serve check out has been resolved.
Sep 30, 06:44 PM
monitoringThe issue with legacy self-serve plans has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until...
Sep 30, 05:00 PM
identifiedCustomers on legacy plans (such as Starter, Professional) are unable to check out or modify the plan. We have identified a fix and will provide an update as soon as the fix is ready. Please contact Su...

Increased error rate on flag status API

minor
Sep 22, 06:30 PMSep 22, 06:30 PMresolved
Sep 22, 07:08 PM
resolvedFrom 11:38 am PT - 11:46 am PT we experienced an elevated error rate on the flag evaluation and flag status APIs, used by flag list, flag targeting, and feature monitoring endpoints.

Goals Endpoint Initialization Failures Impacting Experiments

minor
Sep 19, 06:46 PMSep 19, 07:18 PMresolved
Sep 19, 07:18 PM
resolvedThe issue with the Goals endpoint has been resolved. We will continue monitoring to ensure normal operation.
Sep 19, 06:57 PM
monitoringA fix has been implemented for the Goals endpoint. We are actively monitoring the system to ensure experiments are functioning as expected.
Sep 19, 06:46 PM
identifiedWe’ve identified an issue where the Goals endpoint is failing to initialize in some instances. This is currently impacting experiments. Our team is actively working on a fix to the cause.

Customers are unable to edit flag JSON

minor
Sep 19, 04:13 PMSep 19, 04:49 PMresolved
Sep 19, 04:49 PM
resolvedThe issue where the JSON failed to load when clicking “Edit JSON” has been fixed. Functionality is now fully restored.
Sep 19, 04:13 PM
identifiedThe JSON fails to load when clicking “Edit JSON.” We’ve identified the issue and are deploying a fix.

Customers on Foundation plans are unable to invite new members

minor
Sep 19, 10:50 AMSep 19, 03:04 PMresolved
Sep 19, 03:04 PM
resolvedThis incident has been resolved.
Sep 19, 02:34 PM
monitoringA fix has been implemented and we are monitoring the results.
Sep 19, 02:22 PM
identifiedWe are continuing to work on a fix for this issue.
+3 more updates

Trial Customers Blocked from Foundational Plan Upgrade

minor
Sep 17, 06:20 PMSep 17, 07:54 PMresolved
Sep 17, 07:54 PM
resolvedThe issue preventing trial customers from upgrading to the Foundational plan has been resolved. All functionality is now operating as expected.
Sep 17, 06:24 PM
identifiedWe have identified the issue preventing trial customers from upgrading to the Foundational plan. A fix is being implemented.
Sep 17, 06:20 PM
investigatingWe are investigating an issue where trial customers are unable to upgrade to the Foundational plan.

Delayed flag updates for small number of customers

none
Sep 16, 11:30 PMSep 16, 11:30 PMresolved
Sep 17, 12:42 AM
resolvedA small number of customers experienced delayed flag updates made between 16:22 and 16:49 PT. The issue has been resolved, and all services are now operating normally.

Guarded releases and Experiments are experiencing elevated errors

critical
Sep 9, 12:22 PMSep 9, 02:53 PMresolved
Sep 9, 02:53 PM
resolvedWe have turned on Views for Early Access users and confirmed there are no issues with Guarded Releases or Experiments. This issue is fully resolved.
Sep 9, 01:36 PM
monitoringWe are continuing to monitor for any further issues.
Sep 9, 01:10 PM
monitoringOnly customers who had Early Access to the new Views feature were affected by this incident. We've temporarily turned off Views while implementing a long term fix.
+3 more updates

August 2025

Elevated TLS negotiation error rate for server side SDKs in streaming mode

minor
Aug 28, 05:00 PMAug 28, 05:00 PMresolved
Aug 28, 06:30 PM
resolvedBetween 10:12 AM and 10:52 AM PT, a small subset of customers using LaunchDarkly server-side SDKs in streaming mode on older TLS versions may have experienced TLS negotiation errors when initializing ...

CORS errors for a small subset of customers

minor
Aug 27, 04:00 AMAug 27, 04:00 AMresolved
Aug 27, 05:31 AM
resolvedA small number of customers using the LaunchDarkly JavaScript client side SDK with use cases that involved a single browser session requesting the same LaunchDarkly environment from two or more domain...

Onboarding/Quickstart Not Visible

minor
Aug 25, 07:06 PMAug 25, 10:11 PMresolved
Aug 25, 10:11 PM
resolvedThis incident has been resolved.
Aug 25, 10:08 PM
monitoringA fix has been deployed and we will continue to monitor for a period of time.
Aug 25, 07:24 PM
identifiedThe issue has been identified and the team is working on a rollback to restore the onboarding and Quickstart experience.
+1 more updates

Flag Evaluation Latency

minor
Aug 21, 06:51 PMAug 21, 11:05 PMresolved
Aug 21, 11:05 PM
resolvedWe have addressed the source of the latency on flag evaluations and all affected endpoints.
Aug 21, 07:59 PM
investigatingWe are continuing to investigate the intermittent latency and have engaged our backend partner to facilitate the investigation.
Aug 21, 06:51 PM
investigatingWe are aware of some customers experiencing brief periods of latency in flag evaluations and flag list endpoints. We are continuing to investigate and will provide an update shortly.

EU West region customers may experience failures in initial streaming requests

minor
Aug 13, 01:09 PMAug 13, 01:17 PMresolved
Aug 13, 01:17 PM
resolvedThe streaming failures in EU West region have been resolved. Impacted services have returned to normal operation
Aug 13, 01:09 PM
investigating5% of customers are experiencing failures in initial streaming requests in the EU West region. SDKs will retry. We are investigating and will provide updates as they become available.

Elevated TLS negotiation error rate for SDKs in streaming mode

minor
Aug 11, 06:25 PMAug 11, 07:51 PMresolved
Aug 11, 07:51 PM
resolvedThe issue with TLS handshake errors from SDKs to our streaming service has been resolved.
Aug 11, 07:29 PM
monitoringWe are no longer experiencing elevated error rates. We are continuing to monitor the performance of our streaming service.
Aug 11, 07:00 PM
identifiedWe have identified the issue with the TLS handshake errors from SDKs for small number of customers. We have reverted the change and expect elevated error rates intermittently while the change is rolle...
+1 more updates

Elevated error rates in SDK streaming connections

none
Aug 8, 08:23 PMAug 8, 08:23 PMresolved
Aug 8, 09:08 PM
resolvedFrom 8:23 PM UTC until 8:37 PM UTC we observed elevated error rates for streaming connections in SDKs across all regions. These errors self-resolved as clients successfully retried, and there is no on...

Account Usage Charts for Server Side SDKs Degraded

minor
Aug 6, 05:46 PMAug 6, 11:43 PMresolved
Aug 6, 11:43 PM
resolvedThis incident has been resolved.
Aug 6, 10:30 PM
monitoringWe have implemented a fix for the Account Settings Usage Charts for server side SDKs under-reporting the connection counts and we are monitoring the results. Customers should start seeing new connecti...
Aug 6, 07:02 PM
identifiedThe issue with account usage charts for server side SDKs connection metrics has been identified and the fix is being implemented.
+1 more updates

July 2025

Observability [EAP] Logs and Traces Ingest Failures

none
Jul 30, 08:18 PMJul 30, 08:18 PMresolved
Jul 30, 08:18 PM
resolvedBetween 18:42-19:52 UTC (11:42-12:52 PDT), Logs and Traces were not ingested due to an issue in the hosted OpenTelemetry collector. Logs and Traces sent during this time will not appear in the Observa...

Session Data Not Loading in App

none
Jul 24, 07:15 PMJul 24, 07:15 PMresolved
Jul 24, 10:17 PM
resolvedDuring the period from 12:15PM PT to 2:42PM PT, customers monitoring user sessions via the SDK may have experienced issues loading data. At 2:42PM PT, a fix was implemented to address this issue.

Blank Pages in the Web App

none
Jul 23, 07:34 PMJul 23, 07:34 PMresolved
Jul 23, 08:12 PM
resolvedA guarded rollout serving less than 1% of LaunchDarkly users rendered blank pages in the web application between 12:34pm PT and 12:59pm PT.

Event Processing Delays

minor
Jul 23, 03:55 PMJul 23, 04:05 PMresolved
Jul 23, 04:05 PM
resolvedThe intermittent delays have been resolved.
Jul 23, 03:55 PM
investigatingEvent processing is currently delayed. Some features may show stale data for a period of time until the issue is resolved.

Elevated error rates in usage and flag endpoints

minor
Jul 22, 01:44 PMJul 22, 03:10 PMresolved
Jul 22, 03:10 PM
resolvedThis incident has been resolved.
Jul 22, 02:17 PM
monitoringWe have addressed the backend performance issues and are no longer observing elevated error rates on the impacted endpoints.
Jul 22, 01:45 PM
identifiedWe are continuing to work on a fix for this issue.
+1 more updates

Elevated Error Rates in Event Ingestion

major
Jul 21, 07:14 PMJul 21, 08:17 PMresolved
Jul 21, 08:17 PM
resolvedThis incident has been resolved.
Jul 21, 07:56 PM
monitoringAll event ingestion errors have been resolved and downstream services processing event data have been restored to normal operations.
Jul 21, 07:26 PM
identifiedEngineers have scaled the event service to resolve the majority of error rates. Users should experience a reduction in the errors on events.launchdarkly.com. Some downstream services in the event data...
+2 more updates

Observability [EAP] Pages Outage

minor
Jul 16, 07:51 PMJul 16, 08:12 PMresolved
Jul 16, 08:12 PM
resolvedFrom 10:49:39 AM PDT to 1:11 PM PDT, observability pages were not loading correctly. This incident has been resolved, and there was no loss of customer observability data.
Jul 16, 07:51 PM
investigatingCustomers cannot load the observability data, but customer observability data is still being ingested.

Partial Event Processing Interruption

minor
Jul 10, 08:30 AMJul 10, 08:30 AMresolved
Jul 10, 10:10 AM
resolvedBetween 1:20 AM and 1:40 AM PT on July 10, 2025, we experienced an issue that affected the processing of some analytical events. These events power several features, including flag evaluation graphs, ...

Docker Image for Relay Proxy (latest) incorrectly pointing to the v9 alpha release.

none
Jul 1, 04:02 AMJul 1, 04:01 PMresolved
Jul 1, 04:01 PM
resolvedThis incident has been resolved.
Jul 1, 04:02 AM
monitoringThere is an issue with the latest Relay Proxy Docker image pointing to the v9 alpha release between 2025 Jun 30 12:11 PM - 8:52 PM PDT. This has been identified, and we have replaced the latest Relay...

June 2025

CUPED-Adjusted Iterations Delayed

minor
Jun 13, 04:43 PMJun 13, 07:33 PMresolved
Jun 13, 07:33 PM
resolvedAll missing data has been successfully backfilled.
Jun 13, 04:43 PM
identifiedUsers of CUPED-adjusted iterations in experimentation may be missing data from June 11th 4:30AM PST to June 13th 10AM PST. There is no underlying data loss and our engineers are working to backfill th...

Delays for Customers Using the Cloudflare Edge SDK

minor
Jun 12, 06:47 PMJun 12, 09:52 PMresolved
Jun 12, 09:52 PM
resolvedOur partner has confirmed full restoration of their platform. We began observing full recovery starting at 2:07PM PT.
Jun 12, 08:20 PM
monitoringOur partner is reporting partial recovery on their platform. We are still observing intermittent delays in the Edge SDK and warehouse-native data export. We'll continue to monitor and update when full...
Jun 12, 07:37 PM
identifiedWe have been notified our vendor handling data warehouse export functionality is also impacted. LaunchDarkly customers using warehouse-native data export may experience data delays until the partner i...
+2 more updates

Get LaunchDarkly Outage Alerts

Be the first to know when LaunchDarkly go down.