Plaid Outage History

25 incidents reported. Data sourced from the official Plaid status page.

25
Total Incidents
7
Major/Critical
6
Minor
25
Resolved

October 2026

Service Disruption Impacting Wells Fargo connections

major
Oct 26, 02:04 AM→Oct 26, 02:29 PMresolved
Oct 26, 02:29 PM
resolved — This incident has been resolved.
Oct 26, 02:04 AM
investigating — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved t...

Service Disruption Impacting Chase connections

major
Oct 22, 03:34 AM→Oct 22, 03:52 AMresolved
Oct 22, 03:52 AM
resolved — This incident has been resolved.
Oct 22, 03:34 AM
investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Service Disruption Impacting Chase connections

major
Oct 21, 03:18 AM→Oct 21, 04:37 AMresolved
Oct 21, 04:37 AM
resolved — This incident has been resolved.
Oct 21, 03:18 AM
investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Link performance degradation

none
Oct 15, 02:39 PM→Oct 15, 02:47 PMresolved
Oct 15, 02:47 PM
resolved — This incident has been resolved.
Oct 15, 02:39 PM
investigating — We are experiencing degraded performance with Link. We are actively investigating and working to mitigate this issue.

Elevated API errors

none
Oct 14, 09:27 PM→Oct 14, 09:59 PMresolved
Oct 14, 09:59 PM
resolved — This incident has been resolved.
Oct 14, 09:50 PM
monitoring — This issue has been mitigated. We are closely monitoring our systems as we recover.
Oct 14, 09:27 PM
identified — We have identified the root cause of the issue and are actively working to mitigate the impact. The `transactions/enrich` and other `transactions` related endpoints and webhooks.

Delayed Transactions Update Webhooks

minor
Oct 13, 08:55 PM→Oct 13, 08:50 AMresolved
Oct 13, 08:55 PM
resolved — This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up...
Oct 13, 08:55 PM
identified — We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation...

Service Disruption Impacting Chase connections

major
Oct 11, 08:25 AM→Oct 11, 09:09 AMresolved
Oct 11, 09:09 AM
resolved — This incident has been resolved.
Oct 11, 08:25 AM
investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

September 2026

Service Disruption Impacting Bank of America connections

major
Sep 26, 03:40 AM→Sep 26, 05:15 AMresolved
Sep 26, 05:15 AM
resolved — This incident has been resolved.
Sep 26, 03:40 AM
investigating — Bank of America is currently experiencing downtime impacting all channels and data recipients. API calls through Plaid are impacted. We will provide an update when Bank of America has resolved the iss...

Service Disruption Impacting Chime connections

none
Sep 17, 08:22 PM→Sep 18, 02:23 AMresolved
Sep 18, 02:23 AM
resolved — This incident has been resolved.
Sep 17, 08:22 PM
investigating — Chime is currently experiencing downtime impacting all channels and data recipients. Transactions Data updates might be delayed. We will provide an update when Chime has resolved the issue.

Transaction Updates Delayed

none
Sep 15, 05:56 PM→Sep 16, 12:24 AMresolved
Sep 16, 12:24 AM
resolved — This incident has been resolved.
Sep 15, 07:12 PM
investigating — We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
Sep 15, 05:56 PM
investigating — We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.

Elevated Item add errors

minor
Sep 15, 04:31 PM→Sep 15, 06:45 PMresolved
Sep 15, 06:45 PM
resolved — This incident has been resolved.
Sep 15, 06:36 PM
monitoring — This issue has been mitigated. We are closely monitoring our systems as we recover.
Sep 15, 06:26 PM
identified — We have identified the root cause of the issue and are actively working to mitigate the impact.
+1 more updates

Statements API downtime

none
Sep 11, 04:56 PM→Sep 11, 10:15 PMresolved
Sep 11, 10:15 PM
resolved — This incident has been resolved.
Sep 11, 04:56 PM
investigating — Our Statements API, /statements/download, is currently experiencing unexpected downtime. We are actively investigating and working to mitigate this issue.

August 2026

Elevated API errors

minor
Aug 24, 05:36 AM→Aug 24, 09:13 PMresolved
Aug 24, 09:13 PM
resolved — This incident has been resolved.
Aug 24, 05:36 AM
monitoring — This issue has been mitigated. We are closely monitoring our systems as we recover.

Service Disruption Impacting Navy Federal Credit Union connections

minor
Aug 16, 03:13 PM→Aug 16, 06:51 PMresolved
Aug 16, 06:51 PM
resolved — The health issue with Navy Federal Credit Union has been resolved
Aug 16, 04:29 PM
monitoring — Navy Federal Credit Union connection health is recovering. We'll continue monitoring and provide and update when Navy Federal Credit Union has fully resolved the issue.
Aug 16, 03:24 PM
investigating — Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal...
+1 more updates

Service Disruption Impacting Navy Federal Credit Union connections

none
Aug 12, 09:48 PM→Aug 13, 06:08 AMresolved
Aug 13, 06:08 AM
resolved — The Navy Federal Credit Union issue has been resolved
Aug 12, 09:48 PM
identified — Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal...

Delayed Capital One Transactions Updates

none
Aug 5, 01:01 AM→Aug 10, 05:39 PMresolved
Aug 10, 05:39 PM
resolved — All Delayed Transactions have now been fully processed.
Aug 5, 07:52 PM
monitoring — We've addressed the underlying cause and are currently monitoring for the resolution.
Aug 5, 02:40 AM
identified — We have identified the root cause of the issue and are actively working to mitigate the impact.
+2 more updates

Service Disruption Impacting Bank of America connections

major
Aug 2, 02:51 PM→Aug 3, 12:53 PMresolved
Aug 3, 12:53 PM
resolved — This incident has been resolved.
Aug 2, 02:51 PM
investigating — We are observing issues impacting new connections to Bank of America. We have notified Bank of America and are working to root cause and resolve this issue as quickly as possible.

python SDK degraded on Identity Verification APIs

minor
Aug 1, 01:34 AM→Aug 1, 02:56 AMresolved
Aug 1, 02:56 AM
resolved — A fix is deployed. This incident has been resolved.
Aug 1, 01:34 AM
identified — We've identified and issue causing degraded performance for our Python SDK (v33.0.0 and later) when retrieving Identity Verification results. We are deploying a fix.

July 2026

Virtual Account perfomance degradation (UK and Europe)

none
Jul 27, 04:34 PM→Jul 28, 08:40 AMresolved
Jul 28, 08:40 AM
resolved — This incident has been resolved. Our services have returned to normal operations.
Jul 27, 10:09 PM
monitoring — We are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.
Jul 27, 08:35 PM
identified — The incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.
+2 more updates

Transaction Updates Delayed

minor
Jul 22, 02:58 PM→Jul 24, 10:02 AMresolved
Jul 24, 10:02 AM
resolved — This incident is now resolved. The underlying issue has been fully mitigated, and all delayed default update webhooks have now been delivered. New item connections and their initial and historical tra...
Jul 24, 04:26 AM
monitoring — The third-party provider issue has been mitigated and recovery is progressing. New item connections and their initial and historical transaction webhooks are healthy and firing normally again, and new...
Jul 24, 02:22 AM
investigating — We are again experiencing delays in Transactions update webhooks due to a recurrence of the third-party service provider issue that caused the earlier degradation. We are working closely with the prov...
+10 more updates

Transfer Status Upates Delays

none
Jul 23, 08:36 PM→Jul 23, 09:59 PMresolved
Jul 23, 09:59 PM
resolved — All impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.
Jul 23, 08:36 PM
investigating — Transfer is experiencing delays affecting status updates for some Standard ACH and Same-Day ACH transfers created yesterday. Impacted Transfers were successfully settled on ACH network. Transfer creat...

Payouts/Refunds API degraded

none
Jul 23, 11:41 AM→Jul 23, 02:33 PMresolved
Jul 23, 02:33 PM
resolved — This incident has been resolved.
Jul 23, 02:28 PM
monitoring — This incident has been resolved.
Jul 23, 12:25 PM
monitoring — This issue has been mitigated. We are closely monitoring our systems as we recover.
+2 more updates

Link performance degradation

none
Jul 17, 11:59 PM→Jul 18, 01:39 AMresolved
Jul 18, 01:39 AM
resolved — This incident has been resolved.
Jul 17, 11:59 PM
investigating — We are experiencing degraded performance with Link. Some users are seeing issues with Link, where when users completes an OAuth flow with a bank, Plaid Link may crash and restart, prompting users to ...

Elevated dashboard.plaid.com error rates

major
Jul 16, 08:48 AM→Jul 16, 10:30 AMresolved
Jul 16, 10:30 AM
resolved — SSO and Google logins in the Plaid Dashboard are now performing as normal.
Jul 16, 09:30 AM
monitoring — SSO and Google logins on the Plaid Dashboard are now working with increased latency. We'll continue to monitor until fully recovered.
Jul 16, 09:22 AM
identified — We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google logins. We are working on a resolution.
+1 more updates

Elevated API errors

none
Jul 12, 03:06 AM→Jul 12, 05:57 AMresolved
Jul 12, 05:57 AM
resolved — This incident has been resolved.
Jul 12, 03:06 AM
investigating — We are currently experiencing elevated error rates for Document Income API calls. We are actively investigating and working to mitigate this issue.

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