Plaid Outage History

25 incidents reported. Data sourced from the official Plaid status page.

25
Total Incidents
6
Major/Critical
8
Minor
25
Resolved

June 2026

Elevated Item add errors

minor
Jun 8, 06:53 PMJun 8, 06:56 PMresolved
Jun 8, 06:56 PM
resolvedThis incident has been resolved.
Jun 8, 06:53 PM
monitoringWe were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.

Service Disruption Impacting Wells Fargo connections

major
Jun 5, 02:24 AMJun 5, 06:21 AMresolved
Jun 5, 06:21 AM
resolvedThis incident has been resolved.
Jun 5, 02:24 AM
identifiedWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

May 2026

Service Disruption Impacting Chase connections

none
May 26, 10:42 PMMay 27, 12:02 AMresolved
May 27, 12:02 AM
resolved
May 26, 10:42 PM
investigating

Issues retrieving invoices on the Dashboard Billing page

none
May 26, 11:13 PMMay 26, 11:00 PMresolved
May 26, 11:13 PM
resolved

Service Disruption Impacting Chase connections

major
May 26, 10:33 PMMay 26, 10:42 PMresolved
May 26, 10:42 PM
resolved
May 26, 10:33 PM
investigating

Transaction Updates Delayed

none
May 21, 07:33 PMMay 22, 12:30 AMresolved
May 22, 12:30 AM
resolved
May 21, 07:33 PM
investigating

Increased Transactions webhook latency

none
May 21, 07:36 PMMay 22, 12:30 AMresolved
May 22, 12:30 AM
resolved
May 21, 08:30 PM
monitoring
May 21, 08:12 PM
investigating
+1 more updates

Elevated API errors on signal/evaluate and protect/compute

minor
May 14, 04:13 AMMay 14, 06:13 AMresolved
May 14, 06:13 AM
resolved
May 14, 04:44 AM
identified
May 14, 04:13 AM
investigating

Dashboard sessions are degraded

none
May 10, 11:27 PMMay 10, 11:39 PMresolved
May 10, 11:39 PM
resolved
May 10, 11:27 PM
identified

Elevated API errors

minor
May 8, 02:18 AMMay 9, 07:26 AMresolved
May 9, 07:26 AM
resolved
May 8, 06:26 AM
monitoring
May 8, 02:18 AM
investigating

Elevated dashboard.plaid.com error rates

minor
May 8, 01:37 AMMay 9, 07:24 AMresolved
May 9, 07:24 AM
resolved
May 8, 02:40 PM
monitoring
May 8, 01:37 AM
investigating

Transaction Updates Delayed

minor
May 8, 01:29 AMMay 9, 07:22 AMresolved
May 9, 07:22 AM
resolved
May 8, 05:36 PM
monitoring
May 8, 01:29 AM
investigating

April 2026

Dashboard widgets appearing as dark variants

none
Apr 30, 07:53 PMApr 30, 08:55 PMresolved
Apr 30, 08:55 PM
resolvedThis incident has been resolved.
Apr 30, 08:09 PM
identifiedWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Apr 30, 07:53 PM
investigatingDashboard widgets are appearing as dark theme variants for some users.

Elevated API errors

minor
Apr 29, 03:07 AMApr 29, 03:25 AMresolved
Apr 29, 04:08 AM
resolvedThis incident has been resolved.
Apr 29, 03:07 AM
monitoringA fix has been implemented and we are monitoring the results.
Apr 29, 03:07 AM
identifiedWe are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Transaction Updates Delayed

none
Apr 23, 02:57 PMApr 23, 10:23 PMresolved
Apr 23, 10:23 PM
resolvedThis incident has been resolved.
Apr 23, 06:06 PM
monitoringWe have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
Apr 23, 04:34 PM
monitoringWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
+2 more updates

IDV Downtime

none
Apr 23, 05:33 PMApr 23, 05:58 PMresolved
Apr 23, 05:58 PM
resolvedThis incident has been resolved.
Apr 23, 05:33 PM
monitoringIdentity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.

Service Disruption Impacting Wells Fargo connections

major
Apr 22, 04:08 AMApr 22, 03:57 AMresolved
Apr 22, 04:08 AM
resolvedThis incident has been resolved.
Apr 22, 04:08 AM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Elevated API errors

minor
Apr 21, 02:34 PMApr 21, 02:35 PMresolved
Apr 21, 02:35 PM
resolved
Apr 21, 02:34 PM
identified

Service Disruption Impacting Chase connections

major
Apr 19, 04:06 AMApr 19, 01:07 PMresolved
Apr 19, 02:08 PM
resolvedChase has resolved the issue impacting Item adds.
Apr 19, 04:06 AM
investigatingChase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Elevated Link errors

minor
Apr 18, 03:45 AMApr 18, 07:47 AMresolved
Apr 18, 07:47 AM
resolvedWe experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.
Apr 18, 03:45 AM
investigatingWe are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.

Increased Transactions webhook latency

none
Apr 1, 09:02 PMApr 1, 09:07 PMresolved
Apr 1, 09:07 PM
resolvedThis incident has been resolved.
Apr 1, 09:02 PM
monitoringWe are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

March 2026

Elevated API errors

none
Mar 31, 07:01 PMMar 31, 08:33 PMresolved
Mar 31, 08:33 PM
resolvedThe issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.
Mar 31, 07:01 PM
monitoringWe experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.

Service Disruption Impacting Wells Fargo connections

major
Mar 30, 04:09 PMMar 30, 05:19 PMresolved
Mar 30, 06:05 PM
resolvedThis incident has been resolved.
Mar 30, 04:09 PM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Elevated dashboard error rates

major
Mar 27, 05:06 PMMar 27, 09:26 PMresolved
Mar 27, 09:26 PM
resolvedThis incident has been resolved.
Mar 27, 05:19 PM
monitoringThe issue has been mitigated. We are closely monitoring our systems as we recover.
Mar 27, 05:06 PM
investigatingWe are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

Elevated dashboard error rates

none
Mar 26, 03:53 PMMar 26, 04:32 PMresolved
Mar 26, 04:32 PM
resolvedThis incident has been resolved.
Mar 26, 04:03 PM
monitoringThe issue has been mitigated. We are closely monitoring our systems as we recover.
Mar 26, 03:53 PM
investigatingWe are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

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