Plaid Outage History

25 incidents reported. Data sourced from the official Plaid status page.

25
Total Incidents
6
Major/Critical
7
Minor
24
Resolved

September 2026

Service Disruption Impacting Chime connections

none
Sep 17, 08:22 PMinvestigating
Sep 17, 08:22 PM
investigatingChime is currently experiencing downtime impacting all channels and data recipients. Transactions Data updates might be delayed. We will provide an update when Chime has resolved the issue.

Transaction Updates Delayed

none
Sep 15, 05:56 PMSep 16, 12:24 AMresolved
Sep 16, 12:24 AM
resolvedThis incident has been resolved.
Sep 15, 07:12 PM
investigatingWe have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
Sep 15, 05:56 PM
investigatingWe are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.

Elevated Item add errors

minor
Sep 15, 04:31 PMSep 15, 06:45 PMresolved
Sep 15, 06:45 PM
resolvedThis incident has been resolved.
Sep 15, 06:36 PM
monitoringThis issue has been mitigated. We are closely monitoring our systems as we recover.
Sep 15, 06:26 PM
identifiedWe have identified the root cause of the issue and are actively working to mitigate the impact.
+1 more updates

Statements API downtime

none
Sep 11, 04:56 PMSep 11, 10:15 PMresolved
Sep 11, 10:15 PM
resolvedThis incident has been resolved.
Sep 11, 04:56 PM
investigatingOur Statements API, /statements/download, is currently experiencing unexpected downtime. We are actively investigating and working to mitigate this issue.

August 2026

Elevated API errors

minor
Aug 24, 05:36 AMAug 24, 09:13 PMresolved
Aug 24, 09:13 PM
resolvedThis incident has been resolved.
Aug 24, 05:36 AM
monitoringThis issue has been mitigated. We are closely monitoring our systems as we recover.

Service Disruption Impacting Navy Federal Credit Union connections

minor
Aug 16, 03:13 PMAug 16, 06:51 PMresolved
Aug 16, 06:51 PM
resolvedThe health issue with Navy Federal Credit Union has been resolved
Aug 16, 04:29 PM
monitoringNavy Federal Credit Union connection health is recovering. We'll continue monitoring and provide and update when Navy Federal Credit Union has fully resolved the issue.
Aug 16, 03:24 PM
investigatingNavy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal...
+1 more updates

Service Disruption Impacting Navy Federal Credit Union connections

none
Aug 12, 09:48 PMAug 13, 06:08 AMresolved
Aug 13, 06:08 AM
resolvedThe Navy Federal Credit Union issue has been resolved
Aug 12, 09:48 PM
identifiedNavy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal...

Delayed Capital One Transactions Updates

none
Aug 5, 01:01 AMAug 10, 05:39 PMresolved
Aug 10, 05:39 PM
resolvedAll Delayed Transactions have now been fully processed.
Aug 5, 07:52 PM
monitoringWe've addressed the underlying cause and are currently monitoring for the resolution.
Aug 5, 02:40 AM
identifiedWe have identified the root cause of the issue and are actively working to mitigate the impact.
+2 more updates

Service Disruption Impacting Bank of America connections

major
Aug 2, 02:51 PMAug 3, 12:53 PMresolved
Aug 3, 12:53 PM
resolvedThis incident has been resolved.
Aug 2, 02:51 PM
investigatingWe are observing issues impacting new connections to Bank of America. We have notified Bank of America and are working to root cause and resolve this issue as quickly as possible.

python SDK degraded on Identity Verification APIs

minor
Aug 1, 01:34 AMAug 1, 02:56 AMresolved
Aug 1, 02:56 AM
resolvedA fix is deployed. This incident has been resolved.
Aug 1, 01:34 AM
identifiedWe've identified and issue causing degraded performance for our Python SDK (v33.0.0 and later) when retrieving Identity Verification results. We are deploying a fix.

July 2026

Virtual Account perfomance degradation (UK and Europe)

none
Jul 27, 04:34 PMJul 28, 08:40 AMresolved
Jul 28, 08:40 AM
resolvedThis incident has been resolved. Our services have returned to normal operations.
Jul 27, 10:09 PM
monitoringWe are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.
Jul 27, 08:35 PM
identifiedThe incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.
+2 more updates

Transaction Updates Delayed

minor
Jul 22, 02:58 PMJul 24, 10:02 AMresolved
Jul 24, 10:02 AM
resolvedThis incident is now resolved. The underlying issue has been fully mitigated, and all delayed default update webhooks have now been delivered. New item connections and their initial and historical tra...
Jul 24, 04:26 AM
monitoringThe third-party provider issue has been mitigated and recovery is progressing. New item connections and their initial and historical transaction webhooks are healthy and firing normally again, and new...
Jul 24, 02:22 AM
investigatingWe are again experiencing delays in Transactions update webhooks due to a recurrence of the third-party service provider issue that caused the earlier degradation. We are working closely with the prov...
+10 more updates

Transfer Status Upates Delays

none
Jul 23, 08:36 PMJul 23, 09:59 PMresolved
Jul 23, 09:59 PM
resolvedAll impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.
Jul 23, 08:36 PM
investigatingTransfer is experiencing delays affecting status updates for some Standard ACH and Same-Day ACH transfers created yesterday. Impacted Transfers were successfully settled on ACH network. Transfer creat...

Payouts/Refunds API degraded

none
Jul 23, 11:41 AMJul 23, 02:33 PMresolved
Jul 23, 02:33 PM
resolvedThis incident has been resolved.
Jul 23, 02:28 PM
monitoringThis incident has been resolved.
Jul 23, 12:25 PM
monitoringThis issue has been mitigated. We are closely monitoring our systems as we recover.
+2 more updates

Link performance degradation

none
Jul 17, 11:59 PMJul 18, 01:39 AMresolved
Jul 18, 01:39 AM
resolvedThis incident has been resolved.
Jul 17, 11:59 PM
investigatingWe are experiencing degraded performance with Link. Some users are seeing issues with Link, where when users completes an OAuth flow with a bank, Plaid Link may crash and restart, prompting users to ...

Elevated dashboard.plaid.com error rates

major
Jul 16, 08:48 AMJul 16, 10:30 AMresolved
Jul 16, 10:30 AM
resolvedSSO and Google logins in the Plaid Dashboard are now performing as normal.
Jul 16, 09:30 AM
monitoringSSO and Google logins on the Plaid Dashboard are now working with increased latency. We'll continue to monitor until fully recovered.
Jul 16, 09:22 AM
identifiedWe are experiencing elevated error rates on the Plaid Dashboard during SSO and Google logins. We are working on a resolution.
+1 more updates

Elevated API errors

none
Jul 12, 03:06 AMJul 12, 05:57 AMresolved
Jul 12, 05:57 AM
resolvedThis incident has been resolved.
Jul 12, 03:06 AM
investigatingWe are currently experiencing elevated error rates for Document Income API calls. We are actively investigating and working to mitigate this issue.

Service Disruption Impacting Chase connections

major
Jul 12, 12:43 AMJul 12, 12:45 AMresolved
Jul 12, 12:45 AM
resolvedThis incident has been resolved.
Jul 12, 12:43 AM
investigatingChase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Service Disruption Impacting Wells Fargo connections

major
Jul 11, 01:56 AMJul 11, 02:16 AMresolved
Jul 11, 02:16 AM
resolvedThis incident has been resolved.
Jul 11, 01:56 AM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

IDV Performance Degradation

none
Jul 10, 06:46 PMJul 10, 09:40 PMresolved
Jul 10, 09:40 PM
resolvedThis incident has been resolved.
Jul 10, 06:46 PM
monitoringIdentity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we rec...

Elevated Item add errors

minor
Jul 10, 04:51 PMJul 10, 09:38 PMresolved
Jul 10, 09:38 PM
resolvedThis incident has been resolved.
Jul 10, 05:46 PM
monitoringThis issue has been mitigated. We are closely monitoring our systems as we recover.
Jul 10, 04:51 PM
identifiedWe have identified the root cause of the issue and are actively working to mitigate the impact.

Service Disruption Impacting Wells Fargo connections

major
Jul 10, 04:04 PMJul 10, 07:23 PMresolved
Jul 10, 07:23 PM
resolvedThis incident has been resolved.
Jul 10, 04:04 PM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved t...

June 2026

Elevated Item add errors

minor
Jun 8, 06:53 PMJun 8, 06:56 PMresolved
Jun 8, 06:56 PM
resolvedThis incident has been resolved.
Jun 8, 06:53 PM
monitoringWe were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.

Service Disruption Impacting Wells Fargo connections

major
Jun 5, 02:24 AMJun 5, 06:21 AMresolved
Jun 5, 06:21 AM
resolvedThis incident has been resolved.
Jun 5, 02:24 AM
identifiedWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

May 2026

Issues retrieving invoices on the Dashboard Billing page

none
May 26, 11:13 PMMay 26, 11:00 PMresolved
May 26, 11:13 PM
resolvedWe experienced problems retrieving invoices on the Billing section of the Plaid dashboard between Thursday, May 21, 2026 12:00 PT - Tuesday, May 26, 2026 15:40 PT. This incident has been resolved.

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