Plaid Outage History

25 incidents reported. Data sourced from the official Plaid status page.

25
Total Incidents
11
Major/Critical
3
Minor
25
Resolved

May 2026

Service Disruption Impacting Chase connections

major
May 4, 06:52 PMMay 4, 06:52 PMresolved
May 4, 06:52 PM
resolved
May 4, 06:52 PM
investigating

Service Disruption Impacting Wells Fargo connections

major
May 4, 06:44 PMMay 4, 06:45 PMresolved
May 4, 06:45 PM
resolved
May 4, 06:44 PM
investigating

Service Disruption Impacting Chase connections

major
May 4, 06:11 PMMay 4, 06:12 PMresolved
May 4, 06:12 PM
resolved
May 4, 06:11 PM
investigating

April 2026

Dashboard widgets appearing as dark variants

none
Apr 30, 07:53 PMApr 30, 08:55 PMresolved
Apr 30, 08:55 PM
resolvedThis incident has been resolved.
Apr 30, 08:09 PM
identifiedWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Apr 30, 07:53 PM
investigatingDashboard widgets are appearing as dark theme variants for some users.

Elevated API errors

minor
Apr 29, 03:07 AMApr 29, 03:25 AMresolved
Apr 29, 04:08 AM
resolvedThis incident has been resolved.
Apr 29, 03:07 AM
monitoringA fix has been implemented and we are monitoring the results.
Apr 29, 03:07 AM
identifiedWe are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Transaction Updates Delayed

none
Apr 23, 02:57 PMApr 23, 10:23 PMresolved
Apr 23, 10:23 PM
resolvedThis incident has been resolved.
Apr 23, 06:06 PM
monitoringWe have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
Apr 23, 04:34 PM
monitoringWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
+2 more updates

IDV Downtime

none
Apr 23, 05:33 PMApr 23, 05:58 PMresolved
Apr 23, 05:58 PM
resolvedThis incident has been resolved.
Apr 23, 05:33 PM
monitoringIdentity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.

Service Disruption Impacting Wells Fargo connections

major
Apr 22, 04:08 AMApr 22, 03:57 AMresolved
Apr 22, 04:08 AM
resolvedThis incident has been resolved.
Apr 22, 04:08 AM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Elevated API errors

minor
Apr 21, 02:34 PMApr 21, 02:35 PMresolved
Apr 21, 02:35 PM
resolved
Apr 21, 02:34 PM
identified

Service Disruption Impacting Chase connections

major
Apr 19, 04:06 AMApr 19, 01:07 PMresolved
Apr 19, 02:08 PM
resolvedChase has resolved the issue impacting Item adds.
Apr 19, 04:06 AM
investigatingChase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Elevated Link errors

minor
Apr 18, 03:45 AMApr 18, 07:47 AMresolved
Apr 18, 07:47 AM
resolvedWe experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.
Apr 18, 03:45 AM
investigatingWe are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.

Increased Transactions webhook latency

none
Apr 1, 09:02 PMApr 1, 09:07 PMresolved
Apr 1, 09:07 PM
resolvedThis incident has been resolved.
Apr 1, 09:02 PM
monitoringWe are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

March 2026

Elevated API errors

none
Mar 31, 07:01 PMMar 31, 08:33 PMresolved
Mar 31, 08:33 PM
resolvedThe issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.
Mar 31, 07:01 PM
monitoringWe experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.

Service Disruption Impacting Wells Fargo connections

major
Mar 30, 04:09 PMMar 30, 05:19 PMresolved
Mar 30, 06:05 PM
resolvedThis incident has been resolved.
Mar 30, 04:09 PM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Elevated dashboard error rates

major
Mar 27, 05:06 PMMar 27, 09:26 PMresolved
Mar 27, 09:26 PM
resolvedThis incident has been resolved.
Mar 27, 05:19 PM
monitoringThe issue has been mitigated. We are closely monitoring our systems as we recover.
Mar 27, 05:06 PM
investigatingWe are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

Elevated dashboard error rates

none
Mar 26, 03:53 PMMar 26, 04:32 PMresolved
Mar 26, 04:32 PM
resolvedThis incident has been resolved.
Mar 26, 04:03 PM
monitoringThe issue has been mitigated. We are closely monitoring our systems as we recover.
Mar 26, 03:53 PM
investigatingWe are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.

IDV Downtime

none
Mar 19, 04:06 PMMar 19, 03:32 PMresolved
Mar 19, 04:06 PM
resolvedIdentity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.

Service Disruption Impacting Fidelity and Fidelity NetBenefit connections

none
Mar 13, 04:28 PMMar 13, 05:37 PMresolved
Mar 13, 06:05 PM
resolvedThe issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensur...
Mar 13, 04:28 PM
investigatingWe are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our te...

API downtime

critical
Mar 9, 09:44 PMMar 9, 11:14 PMresolved
Mar 10, 12:07 AM
resolvedThis incident has been resolved.
Mar 9, 09:44 PM
investigatingWe experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC. This issue has been mitigated. We are closely monitoring our systems as we recov...

Service Disruption Impacting Wells Fargo connections

major
Mar 6, 04:05 PMMar 6, 07:12 PMresolved
Mar 6, 08:07 PM
resolvedThis incident has been resolved.
Mar 6, 04:05 PM
investigatingWells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved t...

Transfer API degradation

none
Mar 3, 11:15 PMMar 4, 04:11 AMresolved
Mar 4, 04:11 AM
resolvedThis incident has been resolved.
Mar 3, 11:15 PM
monitoringFedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.

Transfer API degradation

none
Mar 3, 07:41 PMMar 3, 10:55 PMresolved
Mar 3, 10:55 PM
resolvedThis incident has been resolved.
Mar 3, 08:14 PM
investigatingSame day Transfers scheduled in the first window today experienced a delay due to a FedACH outage. These Transfers have now all posted and should settle in the second same day window (around 5pm ET).
Mar 3, 07:41 PM
investigatingTransfer is experiencing delays impacting payment processing. This applies to Same-Day ACH and Standard ACH. Transfer creation requests will be accepted as usual via /transfer/create, but processing ...

February 2026

Link and API errors

critical
Feb 24, 05:47 AMJun 5, 09:10 PMresolved
Feb 24, 05:47 AM
resolvedThis incident has been resolved.
Feb 24, 05:47 AM
monitoringThe issue has been mitigated and we continue monitor traffic as we recover.
Feb 24, 05:47 AM
investigatingWe are experiencing elevated failure rates for Link item adds and API calls. We are investigating.

Plaid API Errors

none
Feb 24, 05:47 AMMay 14, 12:05 AMresolved
Feb 24, 05:47 AM
resolvedPlaid experienced significant API errors from 4:52PM PT to 5:05PM PT, resulting in failures for users linking new items and 500 statuses for attempts to fetch balances for previously linked accounts. ...

Scotiabank API Errors

critical
Feb 24, 05:47 AMMay 7, 04:16 PMresolved
Feb 24, 05:47 AM
resolvedThis incident has been resolved.
Feb 24, 05:47 AM
identifiedWe are continuing to work on a fix for this issue.
Feb 24, 05:47 AM
identifiedWe are continuing to work on a fix for this issue.
+1 more updates

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