Plaid Outage History
25 incidents reported. Data sourced from the official Plaid status page.
25
Total Incidents
11
Major/Critical
3
Minor
25
Resolved
May 2026
Service Disruption Impacting Chase connections
majorMay 4, 06:52 PM→May 4, 06:52 PMresolved
May 4, 06:52 PM
resolved
May 4, 06:52 PM
investigating
Service Disruption Impacting Wells Fargo connections
majorMay 4, 06:44 PM→May 4, 06:45 PMresolved
May 4, 06:45 PM
resolved
May 4, 06:44 PM
investigating
Service Disruption Impacting Chase connections
majorMay 4, 06:11 PM→May 4, 06:12 PMresolved
May 4, 06:12 PM
resolved
May 4, 06:11 PM
investigating
April 2026
Dashboard widgets appearing as dark variants
noneApr 30, 07:53 PM→Apr 30, 08:55 PMresolved
Apr 30, 08:55 PM
resolved — This incident has been resolved.
Apr 30, 08:09 PM
identified — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Apr 30, 07:53 PM
investigating — Dashboard widgets are appearing as dark theme variants for some users.
Elevated API errors
minorApr 29, 03:07 AM→Apr 29, 03:25 AMresolved
Apr 29, 04:08 AM
resolved — This incident has been resolved.
Apr 29, 03:07 AM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 29, 03:07 AM
identified — We are currently experiencing elevated error rates for API calls.
We are actively investigating and working to mitigate this issue.
Transaction Updates Delayed
noneApr 23, 02:57 PM→Apr 23, 10:23 PMresolved
Apr 23, 10:23 PM
resolved — This incident has been resolved.
Apr 23, 06:06 PM
monitoring — We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
Apr 23, 04:34 PM
monitoring — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
+2 more updates
IDV Downtime
noneApr 23, 05:33 PM→Apr 23, 05:58 PMresolved
Apr 23, 05:58 PM
resolved — This incident has been resolved.
Apr 23, 05:33 PM
monitoring — Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.
Service Disruption Impacting Wells Fargo connections
majorApr 22, 04:08 AM→Apr 22, 03:57 AMresolved
Apr 22, 04:08 AM
resolved — This incident has been resolved.
Apr 22, 04:08 AM
investigating — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Elevated API errors
minorApr 21, 02:34 PM→Apr 21, 02:35 PMresolved
Apr 21, 02:35 PM
resolved
Apr 21, 02:34 PM
identified
Service Disruption Impacting Chase connections
majorApr 19, 04:06 AM→Apr 19, 01:07 PMresolved
Apr 19, 02:08 PM
resolved — Chase has resolved the issue impacting Item adds.
Apr 19, 04:06 AM
investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.
Elevated Link errors
minorApr 18, 03:45 AM→Apr 18, 07:47 AMresolved
Apr 18, 07:47 AM
resolved — We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.
Apr 18, 03:45 AM
investigating — We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.
Increased Transactions webhook latency
noneApr 1, 09:02 PM→Apr 1, 09:07 PMresolved
Apr 1, 09:07 PM
resolved — This incident has been resolved.
Apr 1, 09:02 PM
monitoring — We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks.
We are actively investigating and working to mitigate this issue.
March 2026
Elevated API errors
noneMar 31, 07:01 PM→Mar 31, 08:33 PMresolved
Mar 31, 08:33 PM
resolved — The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.
Mar 31, 07:01 PM
monitoring — We experienced elevated error rates for API calls related to the /user/* endpoints.
We are actively investigating and working to mitigate this issue.
Service Disruption Impacting Wells Fargo connections
majorMar 30, 04:09 PM→Mar 30, 05:19 PMresolved
Mar 30, 06:05 PM
resolved — This incident has been resolved.
Mar 30, 04:09 PM
investigating — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Elevated dashboard error rates
majorMar 27, 05:06 PM→Mar 27, 09:26 PMresolved
Mar 27, 09:26 PM
resolved — This incident has been resolved.
Mar 27, 05:19 PM
monitoring — The issue has been mitigated. We are closely monitoring our systems as we recover.
Mar 27, 05:06 PM
investigating — We are experiencing elevated error rates in the Dashboard.
We are actively investigating this issue.
Elevated dashboard error rates
noneMar 26, 03:53 PM→Mar 26, 04:32 PMresolved
Mar 26, 04:32 PM
resolved — This incident has been resolved.
Mar 26, 04:03 PM
monitoring — The issue has been mitigated. We are closely monitoring our systems as we recover.
Mar 26, 03:53 PM
investigating — We are experiencing elevated error rates in the Dashboard.
We are actively investigating this issue.
IDV Downtime
noneMar 19, 04:06 PM→Mar 19, 03:32 PMresolved
Mar 19, 04:06 PM
resolved — Identity Verification experienced downtime today from ~7:33-7:55am PT. This applies to IDV sessions. This incident has been resolved.
Service Disruption Impacting Fidelity and Fidelity NetBenefit connections
noneMar 13, 04:28 PM→Mar 13, 05:37 PMresolved
Mar 13, 06:05 PM
resolved — The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensur...
Mar 13, 04:28 PM
investigating — We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our te...
API downtime
criticalMar 9, 09:44 PM→Mar 9, 11:14 PMresolved
Mar 10, 12:07 AM
resolved — This incident has been resolved.
Mar 9, 09:44 PM
investigating — We experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC.
This issue has been mitigated. We are closely monitoring our systems as we recov...
Service Disruption Impacting Wells Fargo connections
majorMar 6, 04:05 PM→Mar 6, 07:12 PMresolved
Mar 6, 08:07 PM
resolved — This incident has been resolved.
Mar 6, 04:05 PM
investigating — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved t...
Transfer API degradation
noneMar 3, 11:15 PM→Mar 4, 04:11 AMresolved
Mar 4, 04:11 AM
resolved — This incident has been resolved.
Mar 3, 11:15 PM
monitoring — FedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.
Transfer API degradation
noneMar 3, 07:41 PM→Mar 3, 10:55 PMresolved
Mar 3, 10:55 PM
resolved — This incident has been resolved.
Mar 3, 08:14 PM
investigating — Same day Transfers scheduled in the first window today experienced a delay due to a FedACH outage. These Transfers have now all posted and should settle in the second same day window (around 5pm ET).
Mar 3, 07:41 PM
investigating — Transfer is experiencing delays impacting payment processing. This applies to Same-Day ACH and Standard ACH.
Transfer creation requests will be accepted as usual via /transfer/create, but processing ...
February 2026
Link and API errors
criticalFeb 24, 05:47 AM→Jun 5, 09:10 PMresolved
Feb 24, 05:47 AM
resolved — This incident has been resolved.
Feb 24, 05:47 AM
monitoring — The issue has been mitigated and we continue monitor traffic as we recover.
Feb 24, 05:47 AM
investigating — We are experiencing elevated failure rates for Link item adds and API calls. We are investigating.
Plaid API Errors
noneFeb 24, 05:47 AM→May 14, 12:05 AMresolved
Feb 24, 05:47 AM
resolved — Plaid experienced significant API errors from 4:52PM PT to 5:05PM PT, resulting in failures for users linking new items and 500 statuses for attempts to fetch balances for previously linked accounts. ...
Scotiabank API Errors
criticalFeb 24, 05:47 AM→May 7, 04:16 PMresolved
Feb 24, 05:47 AM
resolved — This incident has been resolved.
Feb 24, 05:47 AM
identified — We are continuing to work on a fix for this issue.
Feb 24, 05:47 AM
identified — We are continuing to work on a fix for this issue.
+1 more updates
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