How often does Plaid have outages?

Plaid has had 25 reported incidents recently. Visit apistatuscheck.com/incidents/plaid for the complete outage history with timelines and resolution details.

What was the last Plaid outage?

The most recent Plaid incident was "Elevated API errors" on July 12, 2026. It was classified as none impact and is currently resolved.

Plaid Outage History

25 incidents reported. Data sourced from the official Plaid status page.

Total Incidents

Major/Critical

Minor

Resolved

July 2026

Elevated API errors

none

Jul 12, 03:06 AM→Jul 12, 05:57 AMresolved

Jul 12, 05:57 AM

resolved — This incident has been resolved.

Jul 12, 03:06 AM

investigating — We are currently experiencing elevated error rates for Document Income API calls. We are actively investigating and working to mitigate this issue.

Service Disruption Impacting Chase connections

major

Jul 12, 12:43 AM→Jul 12, 12:45 AMresolved

Jul 12, 12:45 AM

resolved — This incident has been resolved.

Jul 12, 12:43 AM

investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Service Disruption Impacting Wells Fargo connections

major

Jul 11, 01:56 AM→Jul 11, 02:16 AMresolved

Jul 11, 02:16 AM

resolved — This incident has been resolved.

Jul 11, 01:56 AM

investigating — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

IDV Performance Degradation

none

Jul 10, 06:46 PM→Jul 10, 09:40 PMresolved

Jul 10, 09:40 PM

resolved — This incident has been resolved.

Jul 10, 06:46 PM

monitoring — Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we rec...

Elevated Item add errors

minor

Jul 10, 04:51 PM→Jul 10, 09:38 PMresolved

Jul 10, 09:38 PM

resolved — This incident has been resolved.

Jul 10, 05:46 PM

monitoring — This issue has been mitigated. We are closely monitoring our systems as we recover.

Jul 10, 04:51 PM

identified — We have identified the root cause of the issue and are actively working to mitigate the impact.

Service Disruption Impacting Wells Fargo connections

major

Jul 10, 04:04 PM→Jul 10, 07:23 PMresolved

Jul 10, 07:23 PM

resolved — This incident has been resolved.

Jul 10, 04:04 PM

investigating — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved t...

June 2026

Elevated Item add errors

minor

Jun 8, 06:53 PM→Jun 8, 06:56 PMresolved

Jun 8, 06:56 PM

resolved — This incident has been resolved.

Jun 8, 06:53 PM

monitoring — We were experiencing elevated error rates. This issue has been mitigated. We are closely monitoring our systems as we recover.

Service Disruption Impacting Wells Fargo connections

major

Jun 5, 02:24 AM→Jun 5, 06:21 AMresolved

Jun 5, 06:21 AM

resolved — This incident has been resolved.

Jun 5, 02:24 AM

identified — Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

May 2026

Service Disruption Impacting Chase connections

none

May 26, 10:42 PM→May 27, 12:02 AMresolved

May 27, 12:02 AM

resolved — This incident has been resolved.

May 26, 10:42 PM

investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Connections through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Issues retrieving invoices on the Dashboard Billing page

none

May 26, 11:13 PM→May 26, 11:00 PMresolved

May 26, 11:13 PM

resolved — We experienced problems retrieving invoices on the Billing section of the Plaid dashboard between Thursday, May 21, 2026 12:00 PT - Tuesday, May 26, 2026 15:40 PT. This incident has been resolved.

Service Disruption Impacting Chase connections

major

May 26, 10:33 PM→May 26, 10:42 PMresolved

May 26, 10:42 PM

resolved — This incident has been resolved.

May 26, 10:33 PM

Transaction Updates Delayed

none

May 21, 07:33 PM→May 22, 12:30 AMresolved

May 22, 12:30 AM

resolved — This incident has been resolved.

May 21, 07:33 PM

investigating — We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.

Increased Transactions webhook latency

none

May 21, 07:36 PM→May 22, 12:30 AMresolved

May 22, 12:30 AM

resolved — This incident has been resolved.

May 21, 08:30 PM

monitoring — We have mitigated the the issue of elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are closely monitoring our systems as we recover.

May 21, 08:12 PM

investigating — We have identified the root cause of the issue and are actively working to mitigate the impact.

+1 more updates

Elevated API errors on signal/evaluate and protect/compute

minor

May 14, 04:13 AM→May 14, 06:13 AMresolved

May 14, 06:13 AM

resolved — This incident has been resolved.

May 14, 04:44 AM

identified — We are currently experiencing elevated error rates for Signal and Protect API calls. We are actively investigating and working to mitigate this issue.

May 14, 04:13 AM

investigating — We are currently experiencing elevated error rates for Signal API calls (signal/evaluate). We are actively investigating and working to mitigate this issue.

Dashboard sessions are degraded

none

May 10, 11:27 PM→May 10, 11:39 PMresolved

May 10, 11:39 PM

resolved — We are experiencing elevated error rates on the Plaid Dashboard. We are actively investigating this issue.

May 10, 11:27 PM

identified — Dashboard sessions are intermittently degraded. We are rolling out a fix

Elevated API errors

minor

May 8, 02:18 AM→May 9, 07:26 AMresolved

May 9, 07:26 AM

resolved — This incident has been resolved.

May 8, 06:26 AM

monitoring — This issue affected traffic for approximately 5 minutes and was mitigated. We are closely monitoring our systems as we recover.

May 8, 02:18 AM

investigating — We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Elevated dashboard.plaid.com error rates

minor

May 8, 01:37 AM→May 9, 07:24 AMresolved

May 9, 07:24 AM

resolved — This incident has been resolved.

May 8, 02:40 PM

monitoring — We are experiencing elevated error rates on the Plaid Dashboard. We are actively investigating this issue.

May 8, 01:37 AM

investigating — We are experiencing elevated error rates on the Plaid Dashboard. We are actively investigating this issue.

Transaction Updates Delayed

minor

May 8, 01:29 AM→May 9, 07:22 AMresolved

May 9, 07:22 AM

resolved — This incident has been resolved.

May 8, 05:36 PM

monitoring — We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.

May 8, 01:29 AM

investigating — We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.

April 2026

Dashboard widgets appearing as dark variants

none

Apr 30, 07:53 PM→Apr 30, 08:55 PMresolved

Apr 30, 08:55 PM

resolved — This incident has been resolved.

Apr 30, 08:09 PM

identified — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Apr 30, 07:53 PM

investigating — Dashboard widgets are appearing as dark theme variants for some users.

Elevated API errors

minor

Apr 29, 03:07 AM→Apr 29, 03:25 AMresolved

Apr 29, 04:08 AM

resolved — This incident has been resolved.

Apr 29, 03:07 AM

monitoring — A fix has been implemented and we are monitoring the results.

Apr 29, 03:07 AM

identified — We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Transaction Updates Delayed

none

Apr 23, 02:57 PM→Apr 23, 10:23 PMresolved

Apr 23, 10:23 PM

resolved — This incident has been resolved.

Apr 23, 06:06 PM

monitoring — We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

Apr 23, 04:34 PM

monitoring — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

+2 more updates

IDV Downtime

none

Apr 23, 05:33 PM→Apr 23, 05:58 PMresolved

Apr 23, 05:58 PM

resolved — This incident has been resolved.

Apr 23, 05:33 PM

monitoring — Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.

Service Disruption Impacting Wells Fargo connections

major

Apr 22, 04:08 AM→Apr 22, 03:57 AMresolved

Apr 22, 04:08 AM

resolved — This incident has been resolved.

Apr 22, 04:08 AM

Elevated API errors

minor

Apr 21, 02:34 PM→Apr 21, 02:35 PMresolved

Apr 21, 02:35 PM

resolved — This incident has been resolved.

Apr 21, 02:34 PM

identified — We have identified the root cause of the issue and are actively working to mitigate the impact.

Service Disruption Impacting Chase connections

major

Apr 19, 04:06 AM→Apr 19, 01:07 PMresolved

Apr 19, 02:08 PM

resolved — Chase has resolved the issue impacting Item adds.

Apr 19, 04:06 AM

investigating — Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Related Incident Histories

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