Square Outage History
25 incidents reported. Data sourced from the official Square status page.
25
Total Incidents
1
Major/Critical
23
Minor
25
Resolved
September 2026
Service Disruption
minorSep 16, 06:58 PM→Sep 16, 07:32 PMresolved
Sep 16, 07:32 PM
resolved — The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against simi...
Sep 16, 07:26 PM
monitoring — We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and ou...
Sep 16, 06:58 PM
investigating — We are experiencing a disruption with Kitchen Display System (KDS). Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your ...
Service Disruption
minorSep 14, 04:52 PM→Sep 14, 05:53 PMresolved
Sep 14, 05:53 PM
resolved — The disruption affecting some sellers' account creation is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems again...
Sep 14, 05:03 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
Sep 14, 04:58 PM
investigating — We are experiencing a disruption with some account creation. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patienc...
+1 more updates
Payments Disruption
minorSep 10, 09:14 PM→Sep 10, 09:30 PMresolved
Sep 10, 09:30 PM
resolved — The issue affecting some debit-card transactions is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against simi...
Sep 10, 09:14 PM
investigating — We are continuing to work on a fix for payment processing. Sellers will experience a disruption with some debit-card transactions that may fail or be unavailable due to an issue with a third-party pay...
August 2026
Service Disruption
minorAug 24, 03:15 AM→Aug 24, 03:32 AMresolved
Aug 24, 03:32 AM
resolved — The disruption affecting eftpos payment processing for some transactions at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Aug 24, 03:24 AM
monitoring — We're beginning to see eftpos payments return to full functionality. We'll continue to monitor the situation for a short while. Thank you for your patience as our team works to resolve this issue.
Aug 24, 03:15 AM
investigating — We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or...
Chat Support Outage
minorAug 18, 05:49 PM→Aug 18, 07:52 PMresolved
Aug 18, 07:52 PM
resolved — The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to s...
Aug 18, 05:49 PM
investigating — We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your pat...
Service Disruption
minorAug 15, 04:48 AM→Aug 15, 05:51 AMresolved
Aug 15, 05:51 AM
resolved — The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Aug 15, 04:49 AM
investigating — We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available.
...
Aug 15, 04:48 AM
investigating — We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available.
...
Dashboard Disruption
minorAug 4, 08:54 PM→Aug 11, 01:51 AMresolved
Aug 11, 01:51 AM
resolved — The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measure...
Aug 10, 09:28 PM
monitoring — We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your busine...
Aug 4, 08:54 PM
investigating — We are experiencing a disruption with Point of Sale and Payment Acceptance on some Square Register devices. Your business operations are our top priority and our Engineering team is working rapidly to...
July 2026
Delayed sales reporting data disruption
minorJul 24, 08:57 PM→Jul 24, 10:04 PMresolved
Jul 24, 10:04 PM
resolved — The delay with sales reporting data is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen...
Jul 24, 08:57 PM
investigating — We are experiencing delayed sales reporting data with some Square Reports. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. Transactions...
Payments Disruption
minorJul 22, 04:57 PM→Jul 24, 01:36 AMresolved
Jul 24, 01:36 AM
resolved — We've resolved the previous issue where some sellers in Australia and the United Kingdom experienced declined transactions when buyers attempted to pay with US-issued Visa cards via card-not-present m...
Jul 22, 04:57 PM
investigating — We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa car...
Payment Disruption
minorJul 15, 11:43 PM→Jul 16, 02:55 AMresolved
Jul 16, 02:55 AM
resolved — Payment acceptance has been restored to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work with o...
Jul 16, 01:06 AM
identified — We're continuing to work with our payment processing partner to resolve a disruption with payment processing. Sellers may see some Visa, Mastercard and debit card transactions declined at point of sal...
Jul 15, 11:43 PM
investigating — Square's payment processing partner is experiencing a disruption with payment processing. As a result, sellers may see some Visa and Mastercard transactions declined at point of sale. If possible, we ...
Phone Support: Higher Than Expected Wait Times
minorJul 7, 01:30 AM→Jul 14, 02:43 AMresolved
Jul 14, 02:43 AM
resolved — Thank you for your patience and understanding while we experienced higher than normal call volumes.
Jul 7, 01:30 AM
identified — We are currently receiving a high volume of inquiries related to onboarding and setup, which may result in longer wait times when calling support.
We apologize for the inconvenience and appreciate yo...
June 2026
DoorDash Disruption
minorJun 28, 11:46 PM→Jun 29, 01:22 AMresolved
Jun 29, 01:22 AM
resolved — The DoorDash disruption impacting the DoorDash integration for Square has been resolved. We appreciate your patience throughout this resolution process.
Jun 29, 12:31 AM
monitoring — DoorDash has implemented a fix for their previous disruption and is monitoring the results. We are beginning to see the integration return to full functionality for Square sellers. Thank you for your ...
Jun 28, 11:46 PM
identified — We are aware of an ongoing DoorDash outage impacting the DoorDash integration for Square sellers. New DoorDash orders and menu syncing are temporarily unavailable.
This disruption originates from Doo...
Service Disruption
minorJun 22, 02:47 PM→Jun 22, 03:16 PMresolved
Jun 22, 03:16 PM
resolved — We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively...
Jun 22, 02:57 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
Jun 22, 02:47 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
May 2026
Service Disruption
minorMay 4, 11:31 PM→May 5, 01:24 AMresolved
May 5, 01:24 AM
resolved — Samsung has identified an issue impacting Samsung Pay tap to pay transactions, and plan to release a fix via an update to the Samsung Pay app.
In the meantime, please ask customers using Samsung Pay ...
May 5, 12:23 AM
identified — We’ve continued to investigate this issue and have narrowed the impact to Samsung Pay tap-to-pay transactions at Square card readers. At this time, we do not believe Apple Pay or Google Pay are affect...
May 4, 11:31 PM
investigating — We’re currently investigating an issue where some customers’ digital wallet tap payments (including Apple Pay, Google Pay, and Samsung Pay) are being declined at Square card readers. Affected buyers m...
April 2026
Degraded Performance: Instant Transfers
majorApr 30, 10:53 PM→May 1, 04:36 PMresolved
May 1, 04:36 PM
resolved — The disruption that impacted the ability to initiate Instant Transfers to debit cards is now resolved. We understand how important it is for all of our services to be running for your business, and ou...
Apr 30, 10:53 PM
identified — Due to a third-party disruption with one of our banking partners, we are experiencing an increase in failures for some Instant Transfers to debit cards. While recovery has begun, Sellers experiencing ...
Service Disruption
minorApr 20, 09:54 PM→Apr 20, 11:18 PMresolved
Apr 20, 11:18 PM
resolved — We recently experienced a disruption that impacted the processing of some eftpos payments. We understand how important it is for all of our services to be running for your business, and our Engineerin...
Apr 20, 11:16 PM
investigating — We are currently experiencing a disruption that is impacting eftpos payments. For now, we recommend customers use alternative methods of payments such as Visa, Mastercard or Amex. We understand how im...
Apr 20, 09:54 PM
investigating — We are currently experiencing a disruption that is impacting some eftpos payments. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
PayPay payments acceptance issue
minorApr 1, 12:20 PM→Apr 1, 01:48 PMresolved
Apr 1, 01:48 PM
resolved — From 7:45pm to 10:45pm JST, we experienced a disruption that impacted PayPay payment acceptance due to the issue at our partner company. We understand how important it is for all of our services to be...
Apr 1, 12:20 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
March 2026
Degraded performance : QUICPay and iD payments
minorMar 19, 10:36 AM→Mar 19, 10:53 AMresolved
Mar 19, 10:53 AM
resolved — Due to an issue at one of our third party partner, payments with QUICPay and iD could not be processed between 6:14 p.m. and 7:14 p.m. The issue has now been resolved by the partner, and payments are ...
Mar 19, 10:36 AM
investigating — Due to the issue in our partner company, we are currently experiencing a disruption that is impacting QUICPay and iD payments since 6:14pm JST. We understand how important it is for your business for ...
PayPay payments acceptance issue
noneMar 19, 12:50 PM→Mar 19, 06:05 AMresolved
Mar 19, 12:50 PM
resolved — From 3:05pm to 3:20pm JST, we experienced a disruption that impacted PayPay payment acceptance due to the issue at our partner company. Should you have any questions regarding your PayPay transaction ...
Service Disruption
minorMar 17, 05:33 PM→Mar 17, 06:54 PMresolved
Mar 17, 06:54 PM
resolved — We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively...
Mar 17, 06:39 PM
monitoring — We have released a fix for the earlier disruption and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be running for y...
Mar 17, 06:38 PM
monitoring — We have released a fix for the earlier disruption and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be running for y...
+2 more updates
Android Point of Sale Sellers Unable to Settle Split Tips
minorMar 9, 05:36 PM→Mar 9, 10:38 PMresolved
Mar 9, 10:38 PM
resolved — We have successfully deployed a server fix that resolves the issue preventing tip entry on split tender payments. All sellers can now enter paper tips on split tender transactions through both the bul...
Mar 9, 10:06 PM
monitoring — We have released a fix for the earlier tipping disruption and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be runni...
Mar 9, 05:36 PM
identified — We are currently experiencing a disruption that is preventing Square Sellers on Android Point of Sale version 6.97 or 6.98. from adding tips to split transactions. Sellers will be able to add tips to ...
Nightly Settlement Transfers Delayed for Some Sellers
minorMar 3, 04:22 PM→Mar 4, 05:29 AMresolved
Mar 4, 05:29 AM
resolved — We recently experienced a banking partner disruption that resulted in some Sellers experiencing a delay in nightly settlements. The issue has since been resolved. Thank you for your patience as our pa...
Mar 3, 04:58 PM
monitoring — Sellers may experiencing delays in receiving nightly settlement transfers due to an industry-wide issue affecting multiple financial institutions. We are actively monitoring the situation and expect t...
Mar 3, 04:22 PM
investigating — Some Sellers will experience a disruption with their nightly settlement due to a settlement issue with one of our banking partners. We understand how important it is for all of our services to be runn...
February 2026
Service Disruption
minorFeb 27, 03:14 PM→Feb 27, 03:19 PMresolved
Feb 27, 03:19 PM
resolved — We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively...
Feb 27, 03:14 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
Service Disruption
minorFeb 20, 07:26 PM→Feb 20, 07:54 PMresolved
Feb 20, 07:54 PM
resolved — We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively...
Feb 20, 07:26 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
Service Disruption
minorFeb 20, 06:36 PM→Feb 20, 07:31 PMresolved
Feb 20, 07:31 PM
resolved — Following our comprehensive monitoring of the deployed fix, we can confirm that the service disruption affecting Square Point of Sale logins, loading times, and Square Online checkout has been success...
Feb 20, 06:49 PM
monitoring — Our engineering team has released a fix to address a disruption that was impacting logins and loading times on the Square Point of Sale. There is also impact to some Square Online checkouts. We will u...
Feb 20, 06:36 PM
investigating — We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering...
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