How often does Segment have outages?

Segment has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/segment for the complete outage history with timelines and resolution details.

What was the last Segment outage?

The most recent Segment incident was "Actions S3 is currently experience formatting issues with the delivered events" on September 16, 2026. It was classified as minor impact and is currently resolved.

Segment Outage History

50 incidents reported. Data sourced from the official Segment status page.

Total Incidents

Major/Critical

Minor

Resolved

September 2026

Actions S3 is currently experience formatting issues with the delivered events

minor

Sep 16, 07:40 PM→Sep 16, 09:50 PMresolved

Sep 16, 09:50 PM

resolved — We have resolved the issue now.

Sep 16, 07:40 PM

investigating — We are currently investigating an issue causing formatting anomalies with S3 action destinations. Our team is working on a mitigation.

SSO Login Issues with the Segment App

major

Sep 10, 02:28 PM→Sep 10, 03:39 PMresolved

Sep 10, 03:39 PM

resolved — The issue has been mitigated, and SSO login is now fully functional for the Segment app.

Sep 10, 03:27 PM

identified — The root cause of the issue with SSO login has been identified and we are working on a fix.

Sep 10, 02:28 PM

investigating — We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.

Segment App UI Issue with Profile Traits with no recent activity

minor

Sep 3, 01:04 AM→Sep 3, 10:42 PMresolved

Sep 3, 10:42 PM

resolved — This incident has been resolved.

Sep 3, 08:20 PM

monitoring — A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

Sep 3, 02:05 PM

identified — We are continuing efforts to mitigate this issue.

+2 more updates

Issue with Engage UI

major

Sep 3, 05:53 PM→Sep 3, 10:41 PMresolved

Sep 3, 10:41 PM

resolved — This incident has been resolved.

Sep 3, 08:26 PM

monitoring — A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

Sep 3, 07:34 PM

identified — We are continuing to take urgent action to fix this issue.

+4 more updates

August 2026

Intermittent Segment application login errors

major

Aug 18, 05:49 PM→Aug 18, 10:02 PMresolved

Aug 18, 10:02 PM

resolved — This incident has been resolved.

Aug 18, 06:38 PM

monitoring — Segment application login is now operating normally. We will continue to monitor for system stability.

Aug 18, 05:49 PM

identified — We have identified an issue that is affecting a subset of Segment customers causing intermittent errors when logging in.

Google ads destination intermittent delivery failure

minor

Aug 6, 03:19 PM→Aug 7, 06:02 AMresolved

Aug 7, 06:02 AM

resolved — This incident has been resolved.

Aug 6, 05:02 PM

monitoring — This incident is resolved now

Aug 6, 03:19 PM

investigating — We are currently deploying the fix to mitigate the issue

Notification and verification email delivery

none

Aug 6, 05:50 AM→Aug 6, 05:55 PMresolved

Aug 6, 05:55 PM

resolved — This incident has been resolved.

Aug 6, 07:21 AM

monitoring — A fix has been implemented and we are monitoring the results.

Aug 6, 05:50 AM

investigating — We are currently investigating an issue where security code verification notifications may not be delivered via email.

July 2026

Connections Processing Delays

major

Jul 25, 10:45 PM→Jul 26, 04:39 AMresolved

Jul 26, 04:39 AM

resolved — This incident is now recovered.

Jul 26, 04:14 AM

monitoring — Destination delivery is expected to recover in 30-40 minutes

Jul 25, 11:39 PM

monitoring — A fix has been implemented, and we are actively monitoring the situation as processing latency recovers.

+2 more updates

Data processing pipeline issue

major

Jul 26, 01:43 AM→Jul 26, 04:10 AMresolved

Jul 26, 04:10 AM

resolved — This incident has been resolved.

Jul 26, 03:02 AM

monitoring — A fix has been implemented, and we are actively monitoring the results.

Jul 26, 01:43 AM

identified — We have identified an issue impacting data processing affecting multiple components.

Elevated Event Delivery Latency

minor

Jul 15, 04:48 PM→Jul 15, 06:03 PMresolved

Jul 15, 06:03 PM

resolved — This incident has been resolved

Jul 15, 05:55 PM

monitoring — Systems are recovering, we're actively monitoring.

Jul 15, 05:03 PM

identified — have identified the root cause and are actively working on a fix.

+1 more updates

Criteo Audience destinations are experiencing an outage

minor

Jul 3, 09:39 AM→Jul 3, 10:43 AMresolved

Jul 3, 10:43 AM

resolved — This incident has been resolved. Traffic is flowing through to Criteo APIs

Jul 3, 09:46 AM

monitoring — We are currently seeing successful delivery to Criteo. Our team will continue to monitor the closely.

Jul 3, 09:39 AM

identified — We are currently experiencing disruptions with Criteo Audience destinations due to an external Criteo API outage. We are monitoring the situation closely.

June 2026

Facebook Custom Audiences destination is experiencing partial delivery failures for few workspaces

minor

Jun 5, 08:11 AM→Jul 3, 09:37 AMresolved

Jul 3, 09:37 AM

resolved — This incident has been resolved.

Jun 8, 07:35 PM

monitoring — We've shipped a fix and confirmed that it’s working. We’re going to keep a close eye on things for the next few hours just to be absolutely sure everything is stable.

Jun 5, 08:13 AM

identified — The root cause has been identified. will be rolling out the fix shortly.

+1 more updates

(US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage

major

Jun 22, 10:14 PM→Jun 23, 12:22 AMresolved

Jun 23, 12:22 AM

resolved — Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.

Jun 22, 10:14 PM

identified — An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses. - Impacted Products: Linked Audiences, Linked Events, Reverse ETL...

May 2026

Reddit Conversions API destination is experiencing delivery failures

minor

May 8, 01:59 AM→May 8, 05:24 AMresolved

May 8, 05:24 AM

resolved — Reddit Conversions API destination is operational.

May 8, 03:58 AM

monitoring — Events are flowing through to Reddit Conversions API destination now. We are continuing to monitor the destination.

May 8, 01:59 AM

identified — We are currently observing delivery failures with the Reddit Conversions API destination. This issue stems from a widespread AWS outage (us-east-1) affecting Reddit’s infrastructure. We are monitoring...

April 2026

Destinations Failing to Load in UI

minor

Apr 29, 02:49 PM→Apr 29, 07:18 PMresolved

Apr 29, 07:18 PM

resolved — This incident has been resolved.

Apr 29, 04:58 PM

monitoring — The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.

Apr 29, 03:53 PM

identified — We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.

+1 more updates

Unable to add Activation to Event Triggered Journey

none

Apr 27, 10:00 PM→Apr 27, 10:00 PMresolved

Apr 27, 10:33 PM

resolved — An issue impacting the Event Triggered Journey user interface in the application has been resolved. Prior to resolution, customers may have experienced an error in the user interface impacting their a...

Audience Preview Failures

minor

Apr 27, 05:00 PM→Apr 27, 05:00 PMresolved

Apr 29, 05:14 PM

resolved — Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an...

Audience Preview Unavailable

major

Apr 13, 07:02 PM→Apr 13, 07:19 PMresolved

Apr 13, 07:19 PM

resolved — The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.

Apr 13, 07:04 PM

investigating — We are continuing to investigate this issue.

Apr 13, 07:02 PM

investigating — We are currently investigating an issue where the Audience Previews are not loading for some customers.

Reverse ETL syncs experiencing partial disruptions

major

Apr 9, 04:40 PM→Apr 9, 07:53 PMresolved

Apr 9, 07:53 PM

resolved — This incident has been resolved.

Apr 9, 07:29 PM

monitoring — A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.

Apr 9, 06:15 PM

identified — We've identified the issue and are currently working on mitigating it.

+1 more updates

Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates

minor

Apr 7, 05:07 PM→Apr 7, 06:30 PMresolved

Apr 7, 06:30 PM

resolved — We've confirmed that the impacted destinations have recovered. All impacted events will automatically be retried. No further action needed.

Apr 7, 05:37 PM

monitoring — A fix has been implemented, and we are seeing initial signs of recovery. We will continue to monitor the service closely to ensure full stability.

Apr 7, 05:10 PM

identified — A recent update has been identified as the cause of this issue. We are working on reverting the change.

+1 more updates

March 2026

Resolved: Linked Audiences Traits not selectable in builder UI

minor

Mar 31, 04:30 PM→Mar 31, 04:30 PMresolved

Mar 31, 05:34 PM

resolved — Engineering team has investigated and resolved an issue related to the Linked Audience Builder. Specifically, traits could not be selected. This is now resolved as of 4:43 PM UTC.

Audience Overview Page Degradation

none

Mar 19, 07:33 PM→Mar 19, 07:33 PMresolved

Mar 19, 07:33 PM

resolved — Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specificall...

Audiences Overview Pages are Failing to Load in the EU

minor

Mar 17, 06:55 PM→Mar 17, 07:39 PMresolved

Mar 17, 07:39 PM

resolved — The issue has been resolved, and EU users are now able to access the Audiences overview page in the Segment UI.

Mar 17, 06:55 PM

investigating — Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact...

Degraded performance in Audiences and Journeys UI

minor

Mar 9, 02:40 PM→Mar 10, 12:45 AMresolved

Mar 10, 03:01 AM

resolved — The issue has been resolved.

Mar 9, 10:29 PM

identified — The issue has been mitigated.

Mar 9, 08:51 PM

identified — The engineering team is still working on mitigating the issue.

+2 more updates

February 2026

Marketo Cloud Source Sync Delay

minor

Feb 26, 05:51 AM→Feb 26, 06:24 AMresolved

Feb 26, 06:24 AM

resolved — This incident has been resolved.

Feb 26, 05:51 AM

monitoring — The Marketo source syncs are failing as Marketo APIs are down. Expect a failure in syncs and a delay in data processing. Official Abobe Marketo page to track the API availability:- https://status.adob...

Analytics.js Google Tag Manager issue

minor

Feb 6, 09:58 PM→Feb 7, 07:12 AMresolved

Feb 7, 07:12 AM

resolved — This incident has been resolved.

Feb 7, 12:30 AM

monitoring — We have reverted the change and confirmed that submitting events to Google Tag Manager is working as expected. We will continue to monitor closely.

Feb 6, 09:58 PM

identified — We have identified an issue where Google Tag Manager doesn't initialize correctly from the latest version of Analytics.js. We've identified the cause and have deployed a fix, which will deploy across ...

January 2026

Degraded LiveRamp & The Trade Desk CRM Observability

none

Jan 27, 05:17 PM→Jan 27, 07:36 PMresolved

Jan 27, 07:36 PM

resolved — This incident has been resolved.

Jan 27, 05:17 PM

monitoring — We’ve identified and resolved a regression affecting observability for a small portion of the LiveRamp and Trade Desk CRM destination delivery. We're monitoring but we resolve this shortly.

Inaccurate Delivery Counts for some ReverseETL Sync Reports

none

Jan 22, 04:00 PM→Jan 26, 07:00 PMresolved

Jan 27, 12:02 AM

resolved — We identified an issue where some destinations, for a subset of customers, in ReverseETL were not accurately reporting their delivery counts. We're currently backfilling the observability data, and al...

Tiktok Conversion Destinations are experiencing an outage

minor

Jan 25, 11:37 AM→Jan 26, 09:54 AMresolved

Jan 26, 09:54 AM

resolved — This incident has been resolved.

Jan 26, 08:10 AM

monitoring — Tiktok APIs have recovered and we see successful traffic flowing through from Segment. We'll continue to monitor the destination traffic.

Jan 25, 05:01 PM

identified — Tiktok's Ad Measurement APIs are returning 500. We have reached out to Tiktok for support. There is widespread Tiktok outage reported.

+1 more updates

We are observing elevated ETIMEDOUT errors from Yahoo DSP destination.

major

Jan 22, 01:33 PM→Jan 22, 05:37 PMresolved

Jan 22, 05:37 PM

resolved — This incident has been resolved.

Jan 22, 04:02 PM

monitoring — The incident has been mitigated and we are monitoring the destination. We will provide updates as more information becomes available from Yahoo team.

Jan 22, 02:36 PM

identified — We are experiencing "504 - Gateway Time-out" errors when communicating with the Yahoo DSP endpoint. We are working with Yahoo support team to get this resolved. We will provide updates as more informa...

+1 more updates

We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.

minor

Jan 9, 08:39 PM→Jan 9, 09:18 PMresolved

Jan 9, 09:18 PM

resolved — The issue has been resolved.

Jan 9, 09:02 PM

monitoring — The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved.

Jan 9, 08:39 PM

investigating — We are currently investigating the issue.

December 2025

Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage

major

Dec 16, 06:37 AM→Dec 16, 04:55 PMresolved

Dec 16, 04:55 PM

resolved — This incident has been resolved.

Dec 16, 08:24 AM

investigating — We are continuing to investigate this issue.

Dec 16, 06:37 AM

investigating — We are currently monitoring the issue . Outage is declared here : https://status.snowflake.com/incidents/xdxj4klf7sc5

Event delivery is delayed

minor

Dec 9, 10:11 PM→Dec 10, 02:28 AMresolved

Dec 10, 02:28 AM

resolved — Event delivery has returned to normal.

Dec 9, 11:42 PM

monitoring — Delays are recovering, and we are actively monitoring the recovery process.

Dec 9, 10:11 PM

identified — We've identified the cause and working on mitigating the incident.

November 2025

Elevated errors in Facebook Destinations

minor

Nov 24, 01:47 AM→Nov 24, 05:04 AMresolved

Nov 24, 05:04 AM

resolved — We've confirmed that the impacted destinations have recovered.

Nov 24, 04:50 AM

monitoring — We are continuing to monitor for any further issues.

Nov 24, 04:50 AM

Intercom cloud sources failing to fetch data

minor

Oct 20, 10:11 AM→Oct 21, 12:31 AMresolved

Oct 21, 12:31 AM

resolved — Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.

Oct 20, 01:52 PM

monitoring — Intercom EU cloud sources are now fully operational and data ingestion has been restored. All services are functioning normally

Oct 20, 12:00 PM

monitoring — We are monitoring the recovery of Intercom cloud sources after experiencing data fetching issues. Intercom has reported their services are recovering from the incident. We are closely watching data in...

+1 more updates

Delays in event delivery in EU

minor

Oct 14, 08:46 PM→Oct 14, 10:18 PMresolved

Oct 14, 10:18 PM

resolved — Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.

Oct 14, 09:38 PM

monitoring — We have implemented a fix for the event delivery lag, and are monitoring as the delays decrease, and we move towards real-time.

Oct 14, 08:46 PM

investigating — We are currently seeing delays in event delivery in the EU, our engineering teams have identified and are working to implement a path to resolution.

elevated delivery latency in eu-west-1

minor

Oct 9, 05:09 PM→Oct 9, 06:21 PMresolved

Oct 9, 06:21 PM

resolved — After thorough monitoring and analysis, we have determined that this issue did not impact customers.

Oct 9, 05:41 PM

monitoring — Delays in production in the eu-west-1 region have returned to normal. We're actively monitoring.

Oct 9, 05:09 PM

investigating — Segment p99 delivery latency is elevated above slightly above 5 minutes. We're actively investigating.

Tracking API experiencing degraded experience in US-West

minor

Oct 5, 11:24 PM→Oct 5, 11:44 PMresolved

Oct 5, 11:44 PM

resolved — This incident has been resolved.

Oct 5, 11:24 PM

investigating — We are currently investigating this issue.

Partial Sync Failures for Profiles Sync

none

Sep 9, 02:23 PM→Sep 9, 09:42 PMresolved

Sep 9, 09:42 PM

resolved — We have implemented measures to prevent unintended traits from appearing in profile syncs, and syncs are now running as expected. Our teams are developing a long-term solution and will share guidance ...

Sep 9, 02:23 PM

identified — Between August 28, 2025, 11:21 AM PT and September 5, 2025, 5:04 AM PT, certain internal computed traits were unintentionally synced to the profile_traits_updates raw table for some specific scenarios...

August 2025

Delays for Reverse ETL statistics and sync status

minor

Aug 15, 04:36 AM→Aug 15, 06:26 AMresolved

Aug 15, 06:26 AM

resolved — The incident is now fully resolved.

Aug 15, 04:44 AM

monitoring — We are monitoring recovery and expect Reverse ETL delivery statistics to be fully caught up in approximately 6 hours.

Aug 15, 04:36 AM

identified — Updates to Reverse ETL delivery statistics and sync status have been delayed since approximately 3pm PT on 8/14. Delivery of actual messages is unaffected.

Segment Deletion Failures

major

Aug 14, 03:12 PM→Aug 14, 04:20 PMresolved

Aug 14, 04:20 PM

resolved — This incident has now been resolved. All deletion requests are processing successfully

Aug 14, 03:29 PM

monitoring — A fix has been implemented and we are monitoring the results.

Aug 14, 03:25 PM

identified — The issue has been identified and a fix is being implemented.

+2 more updates

Clearbit reveal integration is facing delivery issues

minor

Aug 7, 06:57 PM→Aug 7, 07:06 PMresolved

Aug 7, 07:06 PM

resolved — All events are flowing through now

Aug 7, 07:00 PM

monitoring — The delivery endpoint is up now. We are monitoring

Aug 7, 06:57 PM

identified — Clearbit Reveal integration is facing delivery issues. Clearbit integration endpoint is down. We have reached out to Clearbit for help.

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