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CenturyLink Status Monitor

CenturyLink Status: Is CenturyLink Down Right Now?

Use this CenturyLink internet status guide to confirm DSL and fiber outages fast, troubleshoot connection issues, and get real-time monitoring for the moment CenturyLink goes down.

Quick CenturyLink Status Checklist

  • 1. Check official CenturyLink status updates.
  • 2. Confirm with community reports.
  • 3. Restart your modem.
  • 4. Test with direct ethernet connection.
Looking for live data? Visit API Status Check.

Real-time monitoring coming soon

We are working on adding live status checks for this service.

Check the official CenturyLink status page

CenturyLink posts outage updates, service disruptions, and maintenance windows on its official network status portal.

centurylink.com help

Look for community reports

Crowd-sourced signals can confirm widespread DSL outages, fiber issues, or regional service problems.

Downdetector reports

Verify with independent monitoring

Use API Status Check for third-party monitoring that tracks service reliability and historical outage data.

API Status Check

Common CenturyLink Issues During Outages

Complete internet outage

No connection to any websites or services, modem shows no sync or DSL light stays off or red.

DSL sync problems

DSL modem cannot establish or maintain connection to CenturyLink network, frequent disconnections or training.

Slow speeds or high latency

Connection is active but experiencing severely reduced speeds, high ping times, or packet loss.

Regional or line quality issues

Entire areas may lose service during infrastructure failures, copper line degradation, or severe weather.

Troubleshooting Steps Before You Assume CenturyLink Is Down

  1. 1

    Restart your CenturyLink modem

    Unplug the modem for 30 seconds, then plug it back in. Wait 3-5 minutes for DSL sync to complete.

  2. 2

    Check modem status lights

    DSL light should be solid green. Red, off, or blinking indicates line or sync issues.

  3. 3

    Test phone line connection

    Ensure phone line is connected to correct jack (usually labeled DSL or Broadband) with filters on all phones.

  4. 4

    Test with ethernet cable

    Connect directly to modem via ethernet to rule out WiFi issues. If wired works, the problem is WiFi configuration.

  5. 5

    Contact CenturyLink support

    If troubleshooting fails and no outage is reported, contact CenturyLink support via website or phone.

Real-Time CenturyLink Monitoring

API Status Check tracks CenturyLink internet reliability with independent monitoring, service history, and outage tracking so you can confirm disruptions quickly.

  • Independent CenturyLink monitoring

    API Status Check tracks service reliability independently so you can verify outages even when official updates are delayed.

  • Outage history and trends

    Review historical outages, frequency patterns, and service reliability metrics for CenturyLink internet.

  • Real-time alerts

    Get notified with email alerts when CenturyLink experiences new widespread service disruptions.

Alternative Solutions During CenturyLink Outages

Use mobile hotspot as backup

During CenturyLink outages, enable your phone's mobile hotspot for emergency internet access.

Visit public WiFi locations

Coffee shops, libraries, and public spaces offer free WiFi for urgent tasks during extended outages.

Consider backup internet service

For work-from-home or critical connectivity needs, consider a secondary ISP or cellular backup solution.

Monitor service restoration

Check CenturyLink status updates regularly for estimated restoration times during major outages.

Get notified when CenturyLink is back up

No account needed. We will email you once and thats it.

CenturyLink Status FAQ

Is CenturyLink down right now?

Check centurylink.com/help and Downdetector for real-time outage reports. If both show issues in your area, CenturyLink is likely down.

Why is my CenturyLink internet so slow?

Slow speeds can result from line quality issues, distance from central office, outdated equipment, or network congestion.

How do I report a CenturyLink outage?

Visit centurylink.com/help or call CenturyLink customer support. Outages are often detected automatically by CenturyLink's systems.

How long do CenturyLink outages usually last?

Most outages resolve within 1-4 hours. Major infrastructure issues or copper line repairs may take 12-48 hours or longer.

Will CenturyLink credit my bill for outages?

CenturyLink may issue credits for prolonged outages (typically 24+ hours). Contact customer service to request an outage credit.

How can I get CenturyLink outage alerts?

Subscribe to alerts on API Status Check for independent outage monitoring and notifications.