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Twilio Status Monitor
Twilio Status: Is Twilio Down Right Now?
Use this Twilio status guide to confirm outages fast, troubleshoot SMS or voice API issues, and get real-time monitoring for the moment Twilio goes down.
Quick Twilio Status Checklist
- 1. Check official status updates.
- 2. Confirm with community reports.
- 3. Verify with independent monitoring.
- 4. Test with Twilio Console logs.
Check the official Twilio status page
Twilio posts incident updates, degraded service notices, and maintenance windows for SMS, Voice, and other services on its official status dashboard.
status.twilio.comLook for community reports
Crowd-sourced signals can confirm widespread SMS failures, voice call issues, or API errors.
Downdetector reportsVerify with independent monitoring
Use API Status Check for third-party monitoring that verifies real endpoints and tracks historical incidents.
Twilio on API Status CheckCommon Twilio Issues During Outages
SMS delivery failures or delays
Messages may fail to send, get stuck in queue, or experience significant delays when Twilio messaging is experiencing issues.
Voice call failures or poor quality
Calls may fail to connect, drop unexpectedly, or have audio quality issues during platform instability.
API request errors
REST API calls may return 500/503 errors, time out, or fail authentication during outages.
Webhook delivery problems
Status callbacks and webhooks may not be delivered, arrive late, or fail to trigger during service degradation.
Troubleshooting Steps Before You Assume Twilio Is Down
- 1
Check Twilio Console logs
View SMS, Voice, and API logs in the Twilio Console to identify service-specific error patterns.
- 2
Test with different phone numbers
Try sending to different carriers and countries to isolate carrier-specific vs platform-wide issues.
- 3
Verify account status and balance
Check your account balance and verify no service suspensions or rate limits are affecting delivery.
- 4
Test different Twilio services
Isolate issues by testing SMS, Voice, and Verify separately to pinpoint which service is affected.
- 5
Monitor via Twilio API
Use Twilio's Message and Call resource APIs to programmatically check delivery status.
Real-Time Twilio Monitoring
API Status Check tracks Twilio status with independent monitoring, uptime stats, and incident history so you can confirm outages quickly.
Independent Twilio status checks
API Status Check performs independent monitoring so you can verify Twilio status even if official updates are delayed.
Incident history and uptime data
Review recent incidents, response times, and reliability trends to understand Twilio stability.
Real-time alerts and integrations
Get notified with email alerts, RSS feeds, and webhooks when Twilio experiences a new incident.
Alternative Solutions During Twilio Outages
Implement retry logic with backoff
Add exponential backoff for failed API calls to handle transient Twilio outages gracefully.
Queue critical messages
Implement a message queue to retry SMS/voice during outages and ensure delivery when service recovers.
Use multiple messaging providers
Configure fallback to alternative SMS providers during Twilio outages for critical communications.
Monitor recovery via API Status Check
Set up alerts to get notified the moment Twilio recovers from an outage.
Get notified when Twilio is back up
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Twilio Status FAQ
Is Twilio down right now?
Check status.twilio.com and API Status Check for independent monitoring. If both show incidents, Twilio is likely down for many users.
Why aren't my Twilio SMS messages being delivered?
SMS failures can indicate messaging service outages. Check Console logs and verify status.twilio.com for SMS-specific incidents.
Why are my Twilio voice calls failing?
Call failures during outages often show as connection errors or immediate hangups. Check the status page for Voice API incidents.
Is Twilio Verify down?
Verify outages affect OTP delivery. Check status.twilio.com for Verify-specific incidents and verification logs.
Why are Twilio webhooks not working?
Webhook delivery issues during outages can affect status callbacks. Monitor the status page for webhook-related degradation.
How can I get Twilio outage alerts?
Subscribe to alerts on API Status Check to receive real-time notifications when Twilio has an incident.