Is Atlassian Cloud Down?
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As of 9/17/2026, 5:25:30 PM, Atlassian Cloud is operational.
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[](https://apistatuscheck.com/api/atlassian)<a href="https://apistatuscheck.com/api/atlassian"><img src="https://apistatuscheck.com/api/badge/atlassian" alt="Atlassian Cloud Status" /></a>Response Time (24h)
Recent Incidents
Issues with 403 user authentication errors across Atlassian products
Mar 4, 07:31 AM — Resolved Mar 4, 07:31 AM
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Slowness in Jira.
Sep 2, 09:23 AM — Resolved Sep 10, 01:15 PM
We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
Slow loading times and extended response times for Cloud products in the EU-West region.
Sep 10, 10:26 AM — Resolved Sep 10, 12:43 PM
Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.
High RDS CPU on multiple environments
Sep 9, 08:56 AM — Resolved Sep 9, 06:12 PM
Earlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.
Data residency migrations halted.
Aug 20, 11:46 AM — Resolved Aug 23, 11:15 AM
The issue with scheduling App data residency migrations has been resolved and the service is operating normally.
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What is Atlassian Cloud?
Collaboration and productivity platform
Atlassian Cloud Down? Try These Steps
- Check the official Atlassian Cloud status page for announcements
- Try refreshing your browser or clearing cache
- Check your internet connection
- Try accessing from a different network or VPN
- Check social media for reports from other users
- Set up automated monitoring so you know before your users do — Better Stack monitors every 30 seconds
Is Atlassian Cloud down for everyone or just me?
To determine whether it's a widespread Atlassian Cloud outage or a problem specific to your account or location:
- Check the status indicator above — if this page shows a major outage, it's confirmed global.
- Try a different device or network — if it works on mobile data but not Wi-Fi, it's likely a local network issue, not Atlassian Cloud.
- Clear cache and cookies — browser issues can mimic service outages.
- Check community reports — Downdetector and social media will show whether hundreds of other users are reporting the same issue.
- Test the API directly (for developers) — a raw request returning 5xx errors confirms a service-side outage; a 429 means you've hit your personal rate limit.
Official source: Atlassian Cloud Status Page
Enterprise downtime costs $9,000+ per minute on average
ITIC research: 91% of enterprises say hourly downtime costs exceed $300,000. The average across all industries is $540,000/hour. Early detection reduces outage duration by 70%.
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Complete Atlassian Cloud Troubleshooting Guide
In-depth guide with step-by-step troubleshooting, common error codes, workarounds, and what to do during Atlassian Cloud outages.
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