Is Intercom Down?
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As of 8/3/2026, 9:21:34 PM, Intercom is operational.
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[](https://apistatuscheck.com/api/intercom)<a href="https://apistatuscheck.com/api/intercom"><img src="https://apistatuscheck.com/api/badge/intercom" alt="Intercom Status" /></a>Response Time (24h)
Recent Incidents
No recent incidents for Intercom
All systems have been operational
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What is Intercom?
Customer messaging platform for sales, marketing, and support
Intercom Down? Try These Steps
- Check the official Intercom status page for announcements
- Try refreshing your browser or clearing cache
- Check your internet connection
- Try accessing from a different network or VPN
- Check social media for reports from other users
- Set up automated monitoring so you know before your users do — Better Stack monitors every 30 seconds
Is Intercom down for everyone or just me?
To determine whether it's a widespread Intercom outage or a problem specific to your account or location:
- Check the status indicator above — if this page shows a major outage, it's confirmed global.
- Try a different device or network — if it works on mobile data but not Wi-Fi, it's likely a local network issue, not Intercom.
- Clear cache and cookies — browser issues can mimic service outages.
- Check community reports — Downdetector and social media will show whether hundreds of other users are reporting the same issue.
- Test the API directly (for developers) — a raw request returning 5xx errors confirms a service-side outage; a 429 means you've hit your personal rate limit.
Official source: Intercom Status Page
Enterprise downtime costs $9,000+ per minute on average
ITIC research: 91% of enterprises say hourly downtime costs exceed $300,000. The average across all industries is $540,000/hour. Early detection reduces outage duration by 70%.
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Complete Intercom Troubleshooting Guide
In-depth guide with step-by-step troubleshooting, common error codes, workarounds, and what to do during Intercom outages.
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