Brevo Status: How to Check If Brevo Is Down Right Now (2026)
Updated June 2026 · 7 min read · API Status Check
Quick Answer
Check Brevo status at status.brevo.com (official) for real-time platform status. Brevo was formerly known as Sendinblue and rebranded in 2023 — the platform and all credentials remain the same.
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The Official Brevo Status Page
Brevo maintains an official status page at status.brevo.com. It tracks availability for Brevo's core services:
What Each Brevo Status Means
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Try Better Stack Free →Why Brevo Transactional Email Outages Affect Your Application
When Brevo is used for transactional email — the emails your application sends automatically — outages have direct user-facing impact:
Password Resets Stop Working
Password reset emails are the most urgent category of transactional email. If Brevo is down during a Brevo outage, users who click 'Forgot password' won't receive the reset link. They're effectively locked out of your application. If Brevo has been your sole email provider without a fallback, consider adding a secondary provider (Resend, Postmark) for critical transactional flows.
Order Confirmation and Receipt Emails Are Delayed
For e-commerce applications using Brevo for order confirmations, shipping notifications, and purchase receipts, a Brevo outage means customers complete purchases but don't receive confirmation emails — leading to support tickets and distrust. Emails queued during an outage typically deliver once Brevo recovers, but the delay can be hours.
Email Verification for New Signups Fails
If your app requires email verification during signup, a Brevo outage blocks all new user registrations. Users who sign up during the outage won't receive verification emails and can't complete registration. Some apps temporarily disable email verification during known outages, accepting registrations and sending verification emails retroactively.
Distinguishing Brevo Issues from Deliverability Problems
Not all email delivery failures are Brevo outages. If Brevo's status page shows green but your emails aren't arriving, the issue may be: sender domain not verified (missing DKIM/SPF records), emails going to spam, recipient server blocking your IP, or hitting your plan's daily send limit. Test by sending an email to yourself from the Brevo dashboard — if it sends successfully, the platform is up and your integration or domain configuration is the issue.
5 Ways to Check Brevo Status Right Now
Official Brevo Status Page
Visit status.brevo.com for real-time status across all Brevo services. Subscribe to email notifications to receive immediate incident alerts.
status.brevo.com →Send a Test Email from the Brevo Dashboard
Log in to app.brevo.com and use the test email function in any template or campaign. If the test email sends and delivers, the platform is operational. This distinguishes a Brevo platform outage from a configuration or integration issue.
Test the Brevo API Directly
Developers can test the Brevo email API to confirm service availability.
# Test Brevo transactional email API
curl -s -o /dev/null -w "%{http_code} — %{time_total}s\n" \
https://api.brevo.com/v3/account \
-H "api-key: YOUR_API_KEY"
# 200 = API healthy, returns account info
# 401 = API responding (key invalid, but platform is up)
# 503/timeout = Brevo API is degraded
# Test SMTP connectivity
curl -s smtp://smtp-relay.brevo.com:587 --ssl-reqd
# Connection success = SMTP server is reachableX/Twitter Search
Search 'Brevo down' or 'Brevo email not sending' on X. Email marketers and developers report delivery issues quickly. Also search 'Sendinblue down' since some users still use the old brand name.
Search X for 'brevo down' →Contact Brevo Support
Contact Brevo support via the in-app help center or help.brevo.com. Include your sending domain, the approximate time emails stopped sending, and any error codes returned by the API for faster diagnosis.
Common Brevo Errors and What They Mean
These are the errors and symptoms developers and marketers experience when Brevo is having issues:
"SMTP connection refused or timeout on port 587"Brevo's SMTP relay server is unavailable. Check status.brevo.com for the SMTP/Transactional Email service status. Also verify you're using the correct SMTP host (smtp-relay.brevo.com), port (587 or 465), and credentials (your Brevo login email and an SMTP key, not your account password)."Brevo API returning 503 Service Unavailable"Brevo's API servers are experiencing a major outage. Check status.brevo.com to confirm. Email sends will fail until the service recovers. Implement retry logic in your application for transient 503 errors — Brevo may recover within minutes."Brevo API returning 429 Too Many Requests"You've hit Brevo's API rate limit. This is not an outage — it's a per-minute request cap. Brevo's transactional email API has rate limits that vary by plan. Implement exponential backoff and email queuing on your application side to smooth out send volumes."Emails accepted by API but not delivered (stuck in queue)"This is a delivery delay or potential deliverability issue, not necessarily an outage. Check your Brevo logs in the dashboard for bounce or block reasons. Common causes: recipient email server rejecting your sending domain (check DKIM/SPF), emails filtered as spam, or a Brevo IP temporarily rate-limited by major email providers."Brevo dashboard login failure (app.brevo.com)"Check status.brevo.com for the dashboard/web app component. Note that dashboard outages don't necessarily affect email sending — SMTP and API can continue functioning even if the web dashboard is down. Test by making a direct API call to confirm email sending is operational."Brevo campaign scheduled but not sending"Campaign sending may be paused during a marketing campaign service outage (check status.brevo.com). Also verify the campaign's scheduled send time — Brevo campaigns have a processing queue, and large campaigns can take time to start. If the campaign status shows 'Processing' for more than 30 minutes, contact Brevo support.What to Do When Brevo Is Down
Immediate Response
- Confirm on status.brevo.com whether it's SMTP, API, or the full platform
- For critical transactional emails (password resets), switch to a backup SMTP provider temporarily
- Queue emails in your application database during the outage for retry when service restores
- Alert your team to expect user support tickets about missing emails
- Pause marketing campaigns scheduled during the outage to avoid partial sends
Long-Term Resilience
- Configure a secondary transactional email provider (Postmark, Resend, Mailgun) as a failover
- Implement application-level email queuing with retry logic, not fire-and-forget API calls
- Monitor your own email delivery success rate independently of Brevo's status page
- Keep SMTP credentials for at least one alternative provider stored securely for emergencies
- Subscribe to status.brevo.com alerts so you know immediately when an incident starts
Frequently Asked Questions
Where is the official Brevo status page?
Brevo's official status page is at status.brevo.com. It tracks Brevo transactional email (SMTP), transactional email (API), marketing campaigns, SMS messaging, the web dashboard, and contact management. Formerly known as Sendinblue — same platform, rebranded in 2023.
Is Brevo the same as Sendinblue?
Yes. Sendinblue rebranded to Brevo in May 2023. The email marketing and transactional email platform is unchanged. All existing Sendinblue API keys, SMTP credentials, and account settings continue working under the Brevo brand. The status page moved from status.sendinblue.com to status.brevo.com.
Will emails be lost if Brevo goes down?
In most cases, emails are not lost during a Brevo outage. Brevo queues emails that fail to send during an outage and delivers them once the service recovers. However, the delay may be significant — hours in the case of major outages. For time-sensitive emails like OTPs and password resets, consider implementing application-level queuing with a secondary provider fallback to ensure immediate delivery.
How does Brevo compare to Mailchimp, SendGrid, and Resend for reliability?
Brevo, Mailchimp, SendGrid (now Twilio SendGrid), and Resend all have generally strong uptime for transactional email. Resend is newer and developer-focused with strong reliability. SendGrid/Twilio is the enterprise standard with robust infrastructure. Mailchimp is stronger for marketing campaigns than transactional email. Brevo's strength is the combination of marketing campaigns and transactional email in a single platform at a lower price point than Mailchimp. For applications where email reliability is critical, using two providers (Brevo for marketing + Postmark/Resend for transactional) is a common architecture.
Does Brevo have an SLA?
Brevo offers SLA commitments for Enterprise plan customers. Standard plans (Free, Starter, Business) do not include written SLA guarantees. Enterprise customers can negotiate specific uptime guarantees and SLA credit terms. For transactional email reliability, Brevo targets 99.9%+ uptime for SMTP and API services.
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