Mailgun Outage History
50 incidents reported. Data sourced from the official Mailgun status page.
50
Total Incidents
15
Major/Critical
30
Minor
50
Resolved
September 2026
Route delays in EU Region
minorSep 14, 09:15 AM→Sep 14, 10:13 AMresolved
Sep 14, 10:13 AM
resolved — This incident has been resolved.
Sep 14, 09:55 AM
monitoring — A fix has been implemented and we are monitoring the results.
Sep 14, 09:15 AM
investigating — We are currently investigating this issue.
EU Messaging Outage
criticalSep 4, 02:16 PM→Sep 4, 02:33 PMresolved
Sep 4, 02:33 PM
resolved — This incident has been resolved.
Sep 4, 02:21 PM
monitoring — A fix has been implemented and we are monitoring the results.
Sep 4, 02:16 PM
investigating — We are currently investigating this issue.
Microsoft Incident Resulting in Delivery Issues to M365
noneSep 4, 12:20 PM→Sep 4, 12:54 PMresolved
Sep 4, 12:54 PM
resolved — Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally.
Sep 4, 12:22 PM
monitoring — We are continuing to monitor for any further issues.
Sep 4, 12:20 PM
monitoring — Starting around 08:00 UTC, Microsoft began experiencing an incident causing an increased volume of deferred emails across all M365 regions. The affected responses are returning "451 4.7.500 Server bus...
August 2026
Event Log Delays in US Region
minorAug 31, 02:47 PM→Aug 31, 10:01 PMresolved
Aug 31, 10:01 PM
resolved — Event queues have caught up and events are processing normally.
Aug 31, 09:28 PM
identified — The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.
Aug 31, 08:43 PM
identified — The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
+8 more updates
EU Messaging Outage
criticalAug 27, 08:38 PM→Aug 27, 09:16 PMresolved
Aug 27, 09:16 PM
resolved — This incident has been resolved.
Aug 27, 09:00 PM
monitoring — A fix has been implemented and we are monitoring the results.
Aug 27, 08:45 PM
identified — We have identified the issue and working on restoring service.
+1 more updates
GCP Reporting Multi Service Outage in US-West1
minorAug 20, 04:19 PM→Aug 20, 05:31 PMresolved
Aug 20, 05:31 PM
resolved — This incident has been resolved.
Aug 20, 05:09 PM
monitoring — GCP has put a mitigation in place, we are monitoring the results. At this time we are experiencing no impacts. All delayed webhooks and logs have been processed.
Aug 20, 04:30 PM
monitoring — Outbound delivery is operating normally. Currently there are delays for event logs and some webhooks.
+1 more updates
Email Delivery Failures to Microsoft 365 Domains
noneAug 17, 08:18 PM→Aug 17, 08:18 PMresolved
Aug 17, 08:18 PM
resolved — We have received confirmation that an external issue impacting email delivery to Microsoft 365 domains has been resolved. Impacted messages would have received an error stating "5.7.511 Access denied,...
Click and Open Tracking Degraded (US Regions)
majorAug 11, 05:32 AM→Aug 11, 07:07 AMresolved
Aug 11, 07:07 AM
resolved — This incident has been resolved.
Aug 11, 06:54 AM
monitoring — A fix has been implemented and we are monitoring the results.
Aug 11, 05:32 AM
identified — The issue has been identified and a fix is being implemented.
+1 more updates
July 2026
Route delays in EU Region
minorJul 24, 12:27 PM→Jul 24, 01:49 PMresolved
Jul 24, 01:49 PM
resolved — All delayed messages have been processed. Systems are operating normally
Jul 24, 01:18 PM
monitoring — A fix has been implemented and we are monitoring the results. Delayed messages are being processed.
Jul 24, 01:16 PM
identified — We are continuing to work on a fix for this issue.
+2 more updates
US Email Validation 500's and Mailgun Control Panel Unavailable
criticalJul 13, 06:23 PM→Jul 13, 07:56 PMresolved
Jul 13, 07:56 PM
resolved — This incident has been resolved.
Jul 13, 07:45 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 13, 07:24 PM
identified — The issue has been identified and a fix is being implemented.
+2 more updates
Mailgun Control Panel Unavailable For Some Users
majorJul 10, 06:07 PM→Jul 10, 08:11 PMresolved
Jul 10, 08:11 PM
resolved — This incident has been resolved.
Jul 10, 07:58 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jul 10, 07:48 PM
identified — A fix is in the process of being rolled out to impacted regions.
+5 more updates
June 2026
Inspect previews not rendering
minorJun 25, 07:21 PM→Jun 25, 08:35 PMresolved
Jun 25, 08:35 PM
resolved — This incident has been resolved.
Jun 25, 08:24 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 25, 08:21 PM
identified — The issue has been identified and a fix is being implemented.
+2 more updates
Log retrieval errors in the US region
minorJun 23, 09:14 AM→Jun 23, 04:09 PMresolved
Jun 23, 04:09 PM
resolved — This incident has been resolved.
Jun 23, 03:56 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 23, 03:25 PM
identified — We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.
+9 more updates
Partial Delay in Event Processing for US Region
minorJun 18, 08:34 AM→Jun 18, 10:24 AMresolved
Jun 18, 10:24 AM
resolved — This incident has been resolved.
Jun 18, 10:11 AM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 18, 09:53 AM
identified — The issue has been identified and a fix is being implemented.
+2 more updates
Delayed logs in US region
minorJun 16, 02:28 PM→Jun 16, 05:34 PMresolved
Jun 16, 05:34 PM
resolved — This incident has been resolved.
Jun 16, 04:16 PM
monitoring — A fix has been implemented and we are monitoring the results.
Jun 16, 03:48 PM
investigating — We are continuing to investigate this issue.
+2 more updates
Delayed logs in US region
noneJun 5, 01:26 PM→Jun 5, 02:15 PMresolved
Jun 5, 02:15 PM
resolved — This incident has been resolved.
Jun 5, 02:04 PM
monitoring — A fix has been implemented and we are monitoring results. Outbound processing, inbound processing, and webhook delivery continue operating normally.
Jun 5, 01:26 PM
investigating — Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
Delayed logs in US region
minorJun 4, 06:01 PM→Jun 4, 09:04 PMresolved
Jun 4, 09:04 PM
resolved — This incident has been resolved.
Jun 4, 08:48 PM
monitoring — Logs are flowing normally and engineers continue to monitor.
Jun 4, 07:52 PM
investigating — We are continuing to investigate this issue. Outbound processing, inbound processing, and webhook delivery continue to operate normally.
+2 more updates
May 2026
Delayed sending in EU
criticalMay 25, 12:18 PM→May 25, 03:55 PMresolved
May 25, 03:55 PM
resolved — This incident has been resolved.
May 25, 03:45 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 25, 03:35 PM
identified — We are continuing to work on a fix for this issue.
+7 more updates
Automatic Sender Security Records Not Provisioning
minorMay 6, 03:40 PM→May 7, 06:42 PMresolved
May 7, 06:42 PM
resolved — This incident has been resolved.
May 7, 12:40 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 6, 07:46 PM
identified — We are continuing to work on a fix for this issue.
+1 more updates
April 2026
Elevated Timeouts for Validations
minorApr 17, 04:45 PM→Apr 17, 05:15 PMresolved
Apr 17, 05:15 PM
resolved — This incident has been resolved.
Apr 17, 05:05 PM
monitoring — We are continuing to monitor for any further issues.
Apr 17, 05:05 PM
monitoring — A fix has been implemented and we are monitoring the results.
+1 more updates
TLS Certificate Validation Errors for Clients Without SNI
majorApr 15, 01:40 PM→Apr 15, 03:34 PMresolved
Apr 15, 03:34 PM
resolved — This incident has been resolved.
Apr 15, 02:02 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 15, 01:42 PM
identified — The issue has been identified and a fix is being implemented.
+1 more updates
Elevated 500 errors on Messages endpoint in US
minorApr 7, 05:30 PM→Apr 7, 05:42 PMresolved
Apr 7, 05:42 PM
resolved — This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC
Apr 7, 05:32 PM
monitoring — A fix has been implemented and we are monitoring the results.
Apr 7, 05:30 PM
identified — The issue has been identified and a fix is being implemented.
March 2026
Elevated 401 errors in US Region
majorMar 19, 06:43 PM→Mar 19, 06:53 PMresolved
Mar 19, 06:53 PM
resolved — A fix has been deployed and systems are back to normal.
Mar 19, 06:43 PM
identified — Some requests may be incorrectly failing with 401 error codes in our US region.
Intermittent API Errors in US Region
majorMar 13, 11:29 AM→Mar 13, 12:49 PMresolved
Mar 13, 12:49 PM
resolved — The incident has been resolved.
Mar 13, 12:33 PM
monitoring — A fix has been implemented and we are monitoring the results.
Mar 13, 12:19 PM
identified — The issue has been identified and a fix is being implemented.
+2 more updates
February 2026
Intermittent Email Validation Errors
majorFeb 25, 07:10 PM→Feb 25, 09:45 PMresolved
Feb 25, 09:45 PM
resolved — This incident has been resolved.
Feb 25, 09:36 PM
monitoring — A fix has been implemented and we are monitoring the results.
Feb 25, 08:25 PM
identified — We are continuing to work on a fix for this issue.
+5 more updates
November 2025
Delayed Logs in EU Region
minorNov 29, 08:38 AM→Nov 29, 09:56 AMresolved
Nov 29, 09:56 AM
resolved — This incident has been resolved.
Nov 29, 09:02 AM
identified — Logs are currently experiencing delays of 20 minutes in Mailgun's EU region. Outbound processing, inbound processing, and webhook delivery are operating normally.
Nov 29, 08:38 AM
identified — Logs are currently experiencing delays of 15 minutes in Mailgun's EU region. Outbound processing, inbound processing, and webhook delivery are operating normally.
Delayed Logs in EU Region
minorNov 28, 08:28 AM→Nov 28, 07:14 PMresolved
Nov 28, 07:14 PM
resolved — All systems are operating normally.
Nov 28, 06:54 PM
monitoring — Events are processing normally without delay. We will continue to monitor the performance of the logging system.
Nov 28, 06:26 PM
monitoring — Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted.
+26 more updates
Delayed Logs in US Region
minorNov 28, 04:30 PM→Nov 28, 05:56 PMresolved
Nov 28, 05:56 PM
resolved — Events are processing normally.
Nov 28, 05:19 PM
monitoring — Events are processing normally, we continue to monitor as we see elevated send volumes.
Nov 28, 04:30 PM
identified — Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
Delayed Logs in EU Region
minorNov 27, 08:46 AM→Nov 27, 11:07 AMresolved
Nov 27, 11:07 AM
resolved — This incident has been resolved.
Nov 27, 10:49 AM
monitoring — We continue to monitor while the system processes delayed events.
Nov 27, 10:21 AM
monitoring — A fix has been implemented and we are monitoring the results. The system continues to work through the delayed logging events backlog.
+4 more updates
Elevated inbound recipient rejected
noneNov 13, 10:30 AM→Nov 13, 10:30 AMresolved
Nov 18, 01:31 PM
resolved — On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded.
Affe...
October 2025
Delayed Message Processing in US
minorOct 24, 02:14 PM→Oct 24, 03:58 PMresolved
Oct 24, 03:58 PM
resolved — This incident has been resolved.
Oct 24, 03:40 PM
monitoring — Operations are back to normal and queues are cleared. We'll continue to monitor.
Oct 24, 02:47 PM
monitoring — Queues are being worked through, we continue to monitor resolution.
+1 more updates
US Email Ingest Errors
minorOct 8, 01:00 PM→Oct 8, 01:00 PMresolved
Oct 8, 03:00 PM
resolved — Between 12:55 UTC and 13:07 UTC, customers may have experienced email sending failures in the US region. A deployment of new code caused our sending pipeline to temporarily reject some email submissio...
September 2025
Login issues with Mailgun Application
minorSep 30, 10:57 AM→Sep 30, 12:13 PMresolved
Sep 30, 12:13 PM
resolved — This incident has been resolved.
Sep 30, 11:46 AM
monitoring — We are continuing to monitor for any further issues.
Sep 30, 11:46 AM
monitoring — A fix has been implemented and we are monitoring the results.
+2 more updates
Sending errors in US
majorSep 12, 10:07 AM→Sep 12, 03:21 PMresolved
Sep 12, 03:21 PM
resolved — All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.
Sep 12, 02:48 PM
monitoring — Systems have normalized, we are continuing to monitor for any issues.
Sep 12, 01:57 PM
monitoring — A fix has been implemented and we are monitoring the results.
+7 more updates
Message Delays in US Region
minorSep 12, 06:26 AM→Sep 12, 08:25 AMresolved
Sep 12, 08:25 AM
resolved — This incident has been resolved.
Sep 12, 07:29 AM
monitoring — A fix has been implemented and we are monitoring the results.
Sep 12, 06:26 AM
investigating — We are currently investigating this issue.
Email Validation 500s
majorSep 11, 10:56 PM→Sep 12, 02:19 AMresolved
Sep 12, 02:19 AM
resolved — This incident has been resolved.
Sep 12, 02:07 AM
monitoring — We are continuing to monitor for any further issues.
Sep 12, 02:07 AM
monitoring — A fix has been implemented and we are monitoring the results.
+3 more updates
EU email delivery latency
minorSep 1, 04:23 PM→Sep 1, 05:11 PMresolved
Sep 1, 05:11 PM
resolved — This incident has been resolved.
Sep 1, 04:53 PM
monitoring — Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound ...
Sep 1, 04:38 PM
monitoring — A fix has been implemented and we are monitoring the results.
+4 more updates
August 2025
US email delivery latency
minorAug 20, 04:20 PM→Aug 20, 05:14 PMresolved
Aug 20, 05:14 PM
resolved — This incident has been resolved.
Aug 20, 04:27 PM
monitoring — Services are fully operational.
Aug 20, 04:20 PM
monitoring — Email's from our us-east region may have experienced longer delivery time between 16:00 UTC and 16:20 UTC. The issue is resolved and we are monitoring.
July 2025
Partial Delay in Event Processing
minorJul 29, 03:37 PM→Jul 29, 06:17 PMresolved
Jul 29, 06:17 PM
resolved — This incident has been resolved.
Jul 29, 05:54 PM
monitoring — We are continuing to monitor the system as delays resolve
Jul 29, 03:45 PM
monitoring — A fix has been implemented and we are monitoring the results.
+1 more updates
HTTPS Tracking Certificate Creation / Renewal blocked by Let's Encrypt Outage
minorJul 21, 11:56 PM→Jul 22, 11:33 AMresolved
Jul 22, 11:33 AM
resolved — This incident has been resolved.
Jul 22, 05:22 AM
monitoring — The current status of Let's Encrypt infrastucture is "[Identified] We have deployed mitigations for the failure of our internal DNS servers. Issuance of certificates is now succeeding, though we are s...
Jul 21, 11:56 PM
identified — Let's Encrypt, the certificate issuer used for creating certificates on customer tracking domains is experiencing an outage (https://letsencrypt.status.io/). Attempting to generate or regenerate a tra...
May 2025
Degraded performance
minorMay 19, 09:27 PM→May 19, 10:28 PMresolved
May 19, 10:28 PM
resolved — This incident has been resolved.
May 19, 09:48 PM
monitoring — A fix has been implemented and we are monitoring the results.
May 19, 09:33 PM
identified — We have identified an issue with one of our datastores and are attempting to implement a fix.
+1 more updates
Intermittent API Errors
criticalMay 14, 06:38 PM→May 14, 10:18 PMresolved
May 14, 10:18 PM
resolved — This incident has been resolved.
May 14, 10:03 PM
monitoring — A fix has been deployed and we are monitoring.
May 14, 09:32 PM
identified — We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.
+5 more updates
March 2025
Errors connecting to smtp.eu.mailgun.org
majorMar 17, 09:20 AM→Mar 17, 07:44 PMresolved
Mar 17, 07:44 PM
resolved — This incident has been resolved.
Mar 17, 06:43 PM
monitoring — We are continuing to monitor for any further issues.
Mar 17, 03:02 PM
monitoring — A mitigation has been put in place and SMTP / Inbound email processing in our EU region is back to full working behavior.
+5 more updates
February 2025
Intermittent Log and Event API Errors
minorFeb 10, 05:23 PM→Feb 10, 07:22 PMresolved
Feb 10, 07:22 PM
resolved — This incident has been resolved.
Feb 10, 07:20 PM
monitoring — A fix has been implemented and we are monitoring the results.
Feb 10, 07:19 PM
monitoring — A fix has been implemented and we are monitoring the results.
+1 more updates
November 2024
Login Errors
minorNov 14, 11:58 PM→Nov 15, 12:28 AMresolved
Nov 15, 12:28 AM
resolved — This incident has been resolved.
Nov 15, 12:26 AM
investigating — Our team has resolved the login issue.
Nov 14, 11:58 PM
investigating — Our team is investigating reports of Login issues for a subset of administrative accounts
October 2024
Europe - Email Delivery Latency
minorOct 17, 12:12 PM→Oct 17, 08:41 PMresolved
Oct 17, 08:41 PM
resolved — This incident has been resolved.
Oct 17, 08:02 PM
monitoring — A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
Oct 17, 07:15 PM
identified — We are continuing to work with our network provider to bring this range online.
+5 more updates
September 2024
US Region(s): Elevated SMTP Connection Latency / Timeouts
minorSep 30, 08:47 PM→Oct 1, 12:29 AMresolved
Oct 1, 12:29 AM
resolved — This incident has been resolved.
Sep 30, 11:38 PM
monitoring — A fix has been implemented and we are monitoring the results.
Sep 30, 08:47 PM
investigating — We are currently experiencing elevated timeouts when sending email via SMTP in US regions. Investigation is underway.
August 2024
US Email Delivery Issue
noneAug 20, 07:00 PM→Aug 20, 07:00 PMresolved
Aug 21, 12:03 PM
resolved — On August 20th, 2024, between 18:45 - 22:45 UTC, emails submitted to our US region experienced a small chance of delivery failure. Please review your email Events for "602 Too old message" errors to i...
Intermittent errors for login.mailgun.com and app.mailgun.com
majorAug 17, 05:35 PM→Aug 17, 05:57 PMresolved
Aug 17, 05:57 PM
resolved — This incident has been resolved.
Aug 17, 05:55 PM
monitoring — We are continuing to monitor for any further issues.
Aug 17, 05:52 PM
monitoring — A fix has been implemented and we are monitoring the results.
+2 more updates
July 2024
Delayed Logs in EU Region
minorJul 19, 11:03 AM→Jul 19, 04:24 PMresolved
Jul 19, 04:24 PM
resolved — This incident has been resolved.
Jul 19, 02:35 PM
monitoring — Data is continuing to be backfilled. We are monitoring the process.
Jul 19, 01:22 PM
monitoring — We are monitoring the backfill process for log data.
+3 more updates
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