Cricket Wireless Status Monitor
Cricket Wireless Status: Is Cricket Wireless Down Right Now?
Use this Cricket Wireless status guide to confirm outages fast, troubleshoot data, calls, activation, or payment issues, and find out when service is restored.
Quick Cricket Wireless Status Checklist
- 1. Check official Cricket network status page.
- 2. Confirm with community outage reports.
- 3. Toggle airplane mode and restart device.
- 4. Verify your plan payment is current.
Real-time monitoring coming soon
We are working on adding live status checks for this service.
Check the official Cricket Wireless support page
Cricket Wireless posts network updates and service notices through its support portal and AT&T network status pages.
cricketwireless.com/support/networkLook for community reports
Crowd-sourced signals from Cricket customers can confirm widespread data, call, or payment failures affecting your area.
Downdetector reportsCompare with similar carriers
Check whether the issue is specific to Cricket or affecting the underlying AT&T network by comparing with other carriers.
Is AT&T Down?Common Cricket Wireless Issues During Outages
No service or dropped calls
Users may experience complete loss of service or frequent dropped calls, often linked to AT&T network congestion or outages in their area.
Mobile data not working or throttled
Data service may stop working or slow significantly. Cricket deprioritizes data during network congestion, making outages worse during peak hours.
Payment or auto-pay failures
Cricket's payment portal may go down during backend maintenance, preventing customers from making payments or updating billing details.
New phone or SIM activation errors
Device or SIM activation may fail or take much longer than expected during Cricket backend system outages.
My Cricket app login issues
The My Cricket app may fail to authenticate or load account information when the customer portal backend is degraded.
Port-in or number transfer failures
Porting a number to or from Cricket can fail or stall during provisioning system outages, leaving customers without service.
Troubleshooting Steps Before You Assume Cricket Wireless Is Down
- 1
Toggle airplane mode on and off
Cycling airplane mode forces your device to re-register on the network and often resolves temporary signal loss.
- 2
Restart your device
A full restart clears network caches and forces a fresh registration on the AT&T network that Cricket uses.
- 3
Check your payment status
Cricket is prepaid — if a payment failed or your plan expired, service stops immediately. Log in to My Cricket to verify your account is active.
- 4
Verify APN settings
Incorrect APN configuration prevents data from working. Check that your APN matches Cricket's recommended settings for your device type.
- 5
Try Wi-Fi calling
Enable Wi-Fi calling to route calls over broadband when cellular service is unavailable, bypassing carrier network issues.
Real-Time Cricket Wireless Monitoring
API Status Check tracks mobile carrier status with independent monitoring, uptime stats, and incident history so you can confirm outages quickly.
Independent Cricket Wireless status checks
API Status Check tracks carrier service availability independently so you can confirm outages even when carrier communications are slow.
Incident history and trend data
Review recent outage history and reliability trends to understand Cricket Wireless network stability over time.
Real-time alerts and notifications
Get notified via email or RSS when Cricket Wireless or its underlying AT&T network experiences a new incident.
Alternative Solutions During Cricket Wireless Outages
Use Wi-Fi for calls and messaging
Apps like WhatsApp, FaceTime Audio, and Google Messages over Wi-Fi work without cellular service during Cricket outages.
Enable Wi-Fi calling
Most modern devices support Wi-Fi calling through Cricket. Enable it in your phone's settings to make calls over broadband.
Check AT&T network status
Cricket runs on AT&T's network. If AT&T is experiencing an outage in your area, Cricket service will also be affected.
Visit a Cricket store for SIM issues
For persistent activation or SIM card issues that can't be resolved online, visiting a Cricket retail location may provide faster resolution.
Get notified when Cricket Wireless is back up
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Cricket Wireless Status FAQ
Is Cricket Wireless down right now?
Check cricketwireless.com/support/network and community reports on Downdetector. If multiple sources show issues and you have no service, Cricket Wireless is likely experiencing a network outage.
Why is my Cricket Wireless data not working?
Data issues can stem from expired plans, incorrect APN settings, network congestion, or AT&T backend outages. Check your account status, verify APN settings, and restart your device.
Does Cricket Wireless use AT&T's network?
Yes, Cricket Wireless is an AT&T-owned MVNO that runs entirely on the AT&T network. AT&T network outages will directly affect Cricket service, and Cricket data is deprioritized during congestion.
Why is my Cricket payment not going through?
Payment failures can occur when Cricket's billing portal is down, when there's a temporary issue with your payment method, or during scheduled maintenance. Try the My Cricket app or wait 30 minutes and retry.
How do I activate a new Cricket phone or SIM?
Activate at cricketwireless.com/activate or call Cricket support. If activation fails repeatedly, it may indicate a backend provisioning outage — wait 30–60 minutes and try again.
How do I report a Cricket Wireless outage?
Report issues through the My Cricket app, the support page at cricketwireless.com, or by calling Cricket customer service at 1-800-CRICKET. You can also post on Downdetector to alert other users.