Alert Pro — $9/mo
Never get caught off guard again
Get instant email alerts when Fidelity goes down. Know before your users do.
Free 14-day trial · Cancel anytime · Email alerts in <60 seconds
Or monitor your own infrastructure with Better Stack →
Fidelity Status Monitor
Fidelity Status: Is Fidelity Down Right Now?
Use this Fidelity status guide to confirm outages fast, troubleshoot trading platform or account access issues, and get real-time monitoring for the moment Fidelity goes down.
Quick Fidelity Status Checklist
- 1. Check Fidelity's official website.
- 2. Confirm with community reports.
- 3. Try the Fidelity mobile app.
- 4. Call 1-800-343-3548 for broker assistance.
Real-time monitoring coming soon
We are working on adding live status checks for this service.
Check Fidelity's system status
Fidelity posts service disruption notices and system status updates through their website and customer service channels.
fidelity.comLook for community reports
Crowd-sourced signals can confirm widespread trading platform failures, account access errors, or app outages.
Downdetector reportsVerify with independent monitoring
Use API Status Check for third-party tracking of historical incidents and real-time service availability.
API Status Check homeCommon Fidelity Issues During Outages
Trading platform not loading
Active Trader Pro or the web trading platform may fail to load, show errors, or not execute trades during peak market hours or outages.
Account login failures
Users may be unable to access their Fidelity accounts or receive authentication errors even with correct credentials.
Quote data not updating
Stock quotes, portfolio values, and market data may become stale or fail to update during data feed outages.
Order placement and execution errors
Trade orders may fail to submit, get stuck in pending state, or not execute at expected prices during system issues.
Troubleshooting Steps Before You Assume Fidelity Is Down
- 1
Check Fidelity's website directly
Navigate to fidelity.com to confirm if the issue is with the website or specific to the trading platform. Account access often remains available even during platform issues.
- 2
Try the Fidelity mobile app
The Fidelity Investments app may be operational when the web platform is down. Use it for account access and basic trading.
- 3
Call Fidelity support
Call 1-800-343-3548 for account assistance. Phone representatives can place trades on your behalf during web platform outages.
- 4
Use Fidelity's automated phone system
Fidelity's automated system allows you to place trades and check account balances by phone even during web outages.
- 5
Wait for off-peak access
Fidelity outages during market open can be temporary. Try accessing your account before market open or after market close.
Real-Time Fidelity Monitoring
API Status Check tracks service availability with independent monitoring, uptime stats, and incident history so you can confirm outages quickly.
Independent Fidelity status checks
API Status Check performs independent monitoring so you can verify Fidelity availability even when official updates are delayed.
Incident history and uptime data
Review Fidelity's recent incidents and reliability trends to understand trading platform stability.
Real-time alerts and integrations
Get notified with email alerts, RSS feeds, and webhooks when Fidelity experiences a new service incident.
Alternative Solutions During Fidelity Outages
Call a Fidelity broker
Fidelity representatives can place trades on your behalf by phone at 1-800-343-3548. Commission fees may apply for broker-assisted trades.
Use the automated phone system
Fidelity's touch-tone automated system processes trades and account inquiries independently of web systems.
Use another brokerage for urgent trades
For time-sensitive trades, platforms like Charles Schwab or TD Ameritrade can execute trades while Fidelity is down.
Set up recovery alerts
Use API Status Check to get notified when Fidelity's platform comes back online after an outage.
Get notified when Fidelity is back up
No account needed. We will email you once and thats it.
Fidelity Status FAQ
Is Fidelity down right now?
Check Downdetector for community reports and API Status Check for independent monitoring. If multiple sources confirm issues, Fidelity is likely experiencing a widespread platform outage.
Why is Fidelity's trading platform down?
Trading platform outages often occur during high market volatility or peak trading hours. Fidelity's infrastructure can become strained during major market events. Check downdetector.com for confirmation.
Can I still trade if Fidelity's website is down?
Yes — call Fidelity at 1-800-343-3548 to place broker-assisted trades by phone. Note that broker-assisted trade fees may apply depending on your account type.
Why are my Fidelity stock quotes not updating?
Stale quote data can indicate a data feed issue or platform degradation. Try refreshing your browser or app. If quotes remain static, there may be a broader data outage affecting the platform.
Will my Fidelity orders still execute during an outage?
Orders already submitted before an outage may still execute if they were received by the exchange. New orders placed during an outage may not go through. Verify all orders once service is restored.
How can I get Fidelity outage alerts?
Subscribe to alerts on API Status Check to receive real-time notifications when Fidelity experiences service disruptions during trading hours.