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Microsoft 365 Status Monitor

Microsoft 365 Status: Is Microsoft 365 Down Right Now?

Use this Microsoft 365 status guide to confirm outages across Outlook, Teams, OneDrive, and SharePoint — and get real-time monitoring alerts for your IT team.

How do I quickly check if Microsoft 365 is down?

  • 1. Check status.office365.com for official status.
  • 2. Confirm with Downdetector community reports.
  • 3. Test Outlook Web Access at outlook.office.com.
  • 4. Check the Microsoft admin center for IT details.
Live data at /api/microsoft-365.

TLDR: Microsoft 365 is currently believed to be operational. Check the official Microsoft 365 status page or apistatuscheck.com for real-time status.

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Check the Microsoft 365 Service Health Dashboard

Microsoft publishes real-time service health for all M365 apps — Outlook, Teams, SharePoint, OneDrive — at the Service Health Dashboard in the admin center.

status.office365.com

Look for community reports

Crowd-sourced outage data from thousands of users can confirm whether Microsoft 365 issues are widespread within minutes of an incident.

Downdetector reports

Verify with independent monitoring

API Status Check tracks Microsoft 365 availability with third-party uptime monitoring and publishes historical incident data.

Microsoft 365 on API Status Check

What happens when Microsoft 365 goes down?

Outlook email not loading or sending

Outlook on the web (OWA) may fail to load, or desktop Outlook may show 'Cannot connect to server' errors when Exchange Online is experiencing issues.

Microsoft Teams call and meeting failures

Teams calls may fail to connect, drop unexpectedly, or show 'Something went wrong' errors during Teams service degradation.

OneDrive and SharePoint sync issues

Files may fail to sync, uploads may stall, or SharePoint sites may return 503 errors when Microsoft storage services are impacted.

Office apps not activating

Word, Excel, and PowerPoint may show license activation failures or switch to read-only mode when Microsoft identity services are down.

How do I troubleshoot Microsoft 365 issues?

  1. 1

    Check the Microsoft Service Health Dashboard

    Visit status.office365.com or the Microsoft 365 admin center at admin.microsoft.com → Health → Service health for the official outage status.

  2. 2

    Test Outlook Web Access directly

    Navigate to outlook.office.com to test whether Outlook works via the browser independently of the desktop app.

  3. 3

    Restart the Microsoft 365 desktop apps

    Fully quit Word, Outlook, or Teams from the Task Manager (Windows) or Force Quit (Mac) and relaunch. Stuck processes can mimic outage behavior.

  4. 4

    Clear Microsoft Teams cache

    On Windows: %appdata%\Microsoft\Teams — delete the Cache, blob_storage, databases folders. On Mac: ~/Library/Application Support/Microsoft/Teams. Restart Teams after.

  5. 5

    Check your Microsoft account sign-in

    Visit account.microsoft.com and verify your account is active. License provisioning failures can cause apps to switch to read-only mode unexpectedly.

  6. 6

    Contact your IT admin

    If you're in a corporate environment, your IT administrator has access to the Microsoft 365 admin center with tenant-specific health information and alerts.

What is Microsoft 365's current status?

API Status Check monitors Microsoft 365 with independent uptime checks across Outlook, Teams, and OneDrive — providing faster outage confirmation than Microsoft's admin center.

  • Independent Microsoft 365 status monitoring

    API Status Check verifies Microsoft 365 availability from external infrastructure — not relying on Microsoft's own status page which can lag behind actual incidents.

  • Multi-service incident tracking

    Track Outlook, Teams, and OneDrive health separately to pinpoint exactly which Microsoft 365 component is causing issues.

  • IT team alerts via Slack, email, or PagerDuty

    Automatically notify your IT help desk the moment Microsoft 365 has an incident — before the ticket queue explodes.

What can I do during a Microsoft 365 outage?

Use Google Workspace as a fallback

Gmail, Google Docs, Google Meet, and Drive provide a complete Microsoft 365 alternative for email, documents, video calls, and file storage.

Access Outlook via mobile app

The Outlook mobile app (iOS/Android) may still function during partial M365 outages when the web or desktop app is affected.

Use Zoom for video meetings

If Microsoft Teams is down, Zoom and Google Meet are widely available alternatives that don't depend on Microsoft infrastructure.

Monitor for recovery

Set up API Status Check alerts to get notified the moment Microsoft 365 recovers — no need to keep checking manually.

🔔 Get free alerts when Microsoft 365 goes down

We monitor Microsoft 365 and 190+ APIs every 5 minutes. Get email alerts for outages and recoveries — free, no account needed.

Frequently asked questions about Microsoft 365 status

Is Microsoft 365 down right now?

Check status.office365.com for the official Microsoft status, and Downdetector for community confirmation. If both show an active incident, Microsoft 365 is down. The Microsoft admin center at admin.microsoft.com provides the most detailed health information for IT administrators.

Is Microsoft 365 down for everyone or just me?

To determine scope: check Downdetector for a spike in reports, test outlook.office.com in a browser (bypassing any desktop app issues), and try from a different network. If others are reporting the same issue and the admin center shows an active incident, it's global. If isolated to your device, check your account, license, and local app cache.

What is the difference between Microsoft 365 and Office 365?

Microsoft 365 is the current name for what was previously called Office 365. The core services are the same: Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Exchange Online. Microsoft rebranded Office 365 to Microsoft 365 in 2020 while adding additional services.

Why is Outlook not connecting to the server?

'Cannot connect to server' errors in Outlook usually indicate Exchange Online connectivity issues. First check status.office365.com to see if Exchange is listed as having an incident. If not, try Outlook Web Access at outlook.office.com — if that works but desktop Outlook doesn't, the issue is local to your app.

Why is Microsoft Teams not working?

Teams failures can stem from the Teams service itself, Azure Active Directory (identity), or your network blocking Microsoft endpoints. Check the Teams-specific status at admin.microsoft.com → Health → Service health → Microsoft Teams. Also try the Teams web app at teams.microsoft.com as a fallback.

How long do Microsoft 365 outages usually last?

Minor Microsoft 365 degradations typically resolve within 1–2 hours. Major outages affecting multiple services have historically lasted 3–8 hours. Microsoft posts incident updates on the service health dashboard approximately every 30–60 minutes during active incidents.

How do I get Microsoft 365 outage alerts for my team?

Subscribe to API Status Check alerts for Microsoft 365 to receive real-time notifications via email or webhook. Microsoft also offers email alerts via the admin center at admin.microsoft.com → Health → Service health → Preferences.

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