How do I check SendGrid status?

Check apistatuscheck.com for real-time SendGrid monitoring on this page, and compare with any official status updates.

Where is the official SendGrid status page?

The official SendGrid status page is https://status.sendgrid.com. You can also track updates here on API Status Check.

What should I do when SendGrid is down?

Check the official status page, confirm the issue is not local (network or auth), retry with backoff, and subscribe to incident updates while you implement a fallback.

Is SendGrid Down?

Real-time status monitoring

All Systems Operational

30d uptime98.12%

98.12%

Uptime (30d)

73ms

Response Time

Incidents (7d)

4:16:52 AM

Last Checked

As of 4/17/2026, 4:16:52 AM, SendGrid is operational.

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Response Time (24h)

Min: 50msMax: 1079msAvg: 118ms

1079ms540ms0ms

<500ms

500-2000ms

>2000ms

Recent Incidents

noneresolved

EU located subusers unable to send emails

Apr 15, 04:00 PM — Resolved Apr 15, 06:44 PM

Our engineers have monitored the fix and confirmed the issue with EU subusers unable to send emails has now been resolved. All services are now operating normally at this time.

noneresolved

Customers unable to raise support tickets

Apr 15, 03:19 PM — Resolved Apr 15, 03:49 PM

Our engineers have monitored the fix and confirmed the issue with the support page and ticket creation has been resolved. All services are now operating normally at this time.

minorresolved

Email Delivery Latency Resolved

Apr 10, 08:08 AM — Resolved Apr 10, 08:08 AM

Our engineers have resolved the issue affecting the Low Rate email swimlane in the email pipeline. The impact lasted approximately 40 minutes and affected customers who attempted to send mail between 11:57 PM and 12:35 AM Pacific Time. All services are now operating normally.

noneresolved

[Retroactive] Customers Unable to Access Support Portal

Apr 8, 08:30 PM — Resolved Apr 8, 08:30 PM

Our engineers have identified an issue with accessing SendGrid's Support Portal around 1:20pm PDT on April 8th. Some customers may have experienced issues with accessing the support UI, which inhibited the ability to access and create new support requests. Our engineers have implemented a fix, and monitored and confirmed the issue as being resolved. All services are now operating normally at this time.

noneresolved

Legacy Marketing Campaigns not loading for some customers

Apr 8, 03:17 PM — Resolved Apr 8, 05:06 PM

Our engineers have monitored the fix and confirmed the issue with Legacy Marketing Campaigns unable to load has been resolved. All services are now operating normally at this time.

View full outage history →

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What is SendGrid?

Email delivery and marketing platform

Official Status Page →API Documentation →

SendGrid Down? Try These Steps

Check the official SendGrid status page for announcements
Try refreshing your browser or clearing cache
Check your internet connection
Try accessing from a different network or VPN
Check social media for reports from other users
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