How often does MongoDB Atlas have outages?

MongoDB Atlas has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/mongodb for the complete outage history with timelines and resolution details.

What was the last MongoDB Atlas outage?

The most recent MongoDB Atlas incident was "MongoDB Atlas Log Integration service degraded" on August 28, 2026. It was classified as minor impact and is currently resolved.

MongoDB Atlas Outage History

50 incidents reported. Data sourced from the official MongoDB Atlas status page.

Total Incidents

Major/Critical

Minor

Resolved

August 2026

MongoDB Atlas Log Integration service degraded

minor

Aug 28, 02:30 PM→Aug 28, 02:30 PMresolved

Aug 28, 06:34 PM

resolved — Between approximately 14:29 UTC and 15:42 UTC on August 28, 2026, log delivery via Atlas Log Integration was impacted due to an internal service issue. Some users may have encountered delayed or missi...

Issues rotating certificates for projects containing only Atlas Free and Flex clusters

none

Aug 19, 08:45 PM→Aug 20, 10:07 PMresolved

Aug 20, 10:07 PM

resolved — This incident has been resolved.

Aug 20, 09:39 PM

monitoring — We have deployed fix, continuing the monitor for any further issues.

Aug 19, 10:00 PM

monitoring — We are continuing to monitor for any further issues.

+4 more updates

Atlas UI and API Periodic Unavailability

minor

Aug 18, 02:10 PM→Aug 18, 03:17 PMresolved

Aug 18, 03:17 PM

resolved — This incident has been resolved. Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes. The issue was ...

Aug 18, 03:04 PM

monitoring — We have disabled the workload and are monitoring the situation

Aug 18, 02:57 PM

identified — We have identified a new workload that was putting more load than expected on the backing system. We are working on disabling it. Customer clusters remain unaffected.

+1 more updates

GCP capacity constraints affecting Atlas deployments

major

Aug 5, 05:17 AM→Aug 5, 12:14 PMresolved

Aug 5, 12:14 PM

resolved — We believe the symptoms of this have largely subsided, looking at both customer cases and our internal metrics. We will share any more information as we get it, but for now resolving this incident as ...

Aug 5, 05:17 AM

investigating — We are investigating an issue with Google Cloud Platform (GCP) capacity that is affecting some MongoDB Atlas customers across multiple GCP regions and geographies. We expect the scope of this issue to...

Elevated errors on VoyageAI APIs

major

Aug 3, 06:47 PM→Aug 3, 09:18 PMresolved

Aug 3, 09:18 PM

resolved — The system has returned to normal operation.

Aug 3, 07:02 PM

monitoring — A fix has been applied and we are monitoring the system.

Aug 3, 06:47 PM

investigating — VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

July 2026

Atlas Stream Processing errors in Azure West Europe

none

Jul 29, 06:11 PM→Jul 29, 10:47 PMresolved

Jul 29, 10:47 PM

resolved — This incident has been resolved.

Jul 29, 10:35 PM

monitoring — A fix has been implemented and we are monitoring the results.

Jul 29, 06:11 PM

investigating — We are investigating an issue affecting Atlas Stream Processing in Azure West Europe. Some users may see processors in this region encounter internal errors. We are actively investigating and will sha...

Delayed cluster configuration affecting free and flex users

minor

Jul 29, 06:55 PM→Jul 29, 07:37 PMresolved

Jul 29, 07:37 PM

resolved — This incident has been resolved.

Jul 29, 07:31 PM

monitoring — We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.

Jul 29, 07:06 PM

identified — We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.

+1 more updates

VoyageAI elevated errors

major

Jul 27, 11:37 PM→Jul 27, 11:48 PMresolved

Jul 28, 01:14 PM

resolved — This incident has been resolved.

Jul 27, 11:47 PM

investigating — We have fully recovered as of 16:41 PST.

Jul 27, 11:37 PM

investigating — All VoyageAI models are experiencing elevated errors. We are investigating the issue.

Cluster connectivity issues in Azure westus

major

Jul 23, 04:21 PM→Jul 23, 08:28 PMresolved

Jul 23, 08:28 PM

resolved — Azure has rolled out mitigation for the networking incident affecting the West US region and recovery is complete.

Jul 23, 06:54 PM

identified — Azure is rolling out a mitigation for the ongoing networking incident affecting the West US region, and we are seeing signs of recovery. Some Atlas clusters hosted in Azure West US may continue to exp...

Jul 23, 06:26 PM

identified — We are aware of an ongoing Azure networking incident affecting the West US region. Some Atlas clusters hosted in Azure West US may experience intermittent connectivity issues, including failures conne...

+2 more updates

MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20

none

Jul 17, 04:14 PM→Jul 21, 01:08 PMresolved

Jul 21, 01:08 PM

resolved — This incident has been resolved.

Jul 20, 03:06 PM

monitoring — The upstream issue has been corrected. After approximately 0400 UTC on 2026-07-21, most, if not all, of the updated backup and network consumption on AWS will be reflected in MongoDB Atlas and Atlas f...

Jul 17, 04:14 PM

identified — Due to an ongoing incident with AWS's billing data, MongoDB Atlas and Atlas for Government will not be updating AWS network or backup consumption data over this weekend, 2026-07-17 through 2026-07-20....

Atlas is experiencing issues with issuing certificates from Lets Encrypt

minor

Jul 9, 07:37 PM→Jul 10, 02:56 PMresolved

Jul 10, 02:56 PM

resolved — Let's Encrypt service has returned to normal.

Jul 9, 09:22 PM

monitoring — We are no longer seeing failures with cert issuance from Lets Encrypt. We are still investigating the root cause of the original errors and will continue to monitor.

Jul 9, 07:37 PM

investigating — We are currently investigating issues related to certificate issuing failures with Lets Encrypt. Tenant cluster provisioning is currently impacted.

Atlas Stream Processing is experiencing issues in Azure - West Europe

minor

Jul 9, 11:03 PM→Jul 10, 01:11 AMresolved

Jul 10, 01:11 AM

resolved — The issue has been resolved.

Jul 10, 12:32 AM

monitoring — A fix has been implemented and we are monitoring the region.

Jul 9, 11:03 PM

investigating — We are currently investigating an issue affecting Stream Processing Azure West Europe. User initiated commands & workloads may see intermittent failures.

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

minor

Jul 9, 10:23 AM→Jul 9, 11:06 AMresolved

Jul 9, 11:06 AM

resolved — This incident has been resolved.

Jul 9, 11:01 AM

monitoring — A fix has been implemented and we are monitoring the results.

Jul 9, 10:57 AM

identified — We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

+1 more updates

Impaired Cluster Operations due to Lets Encrypt Service Degradation

minor

Jul 2, 11:09 PM→Jul 2, 11:36 PMresolved

Jul 2, 11:36 PM

resolved — Let's Encrypt services have returned back to normal. Cluster operations have now returned to normal.

Jul 2, 11:09 PM

monitoring — We are currently monitoring the status of Lets Encrypt after an issue with their API. Tenant clusters and Atlas for Government clusters will experience delays in provisioning due to Lets Encrypt servi...

Impaired Cluster Operations due to Lets Encrypt Outage

minor

Jul 2, 07:34 PM→Jul 2, 09:06 PMresolved

Jul 2, 09:06 PM

resolved — We've confirmed that Lets Encrypt has returned to normal operations. Cluster operations are now back to normal.

Jul 2, 07:34 PM

monitoring — We are currently monitoring the status of Lets Encrypt. Tenant clusters and Atlas for Government clusters will experience delays in provisioning due to Lets Encrypt service degradation.

AWS cluster backup and restore operations are failing

none

Jul 2, 10:45 AM→Jul 2, 11:09 AMresolved

Jul 2, 11:09 AM

resolved — This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.

Jul 2, 10:50 AM

monitoring — A fix has been implemented and we are monitoring the results.

Jul 2, 10:45 AM

investigating — We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster. We are also investigati...

June 2026

MongoDB Atlas: Atlas UI loading issues

none

Jun 25, 10:16 AM→Jun 25, 10:16 AMresolved

Jun 25, 10:16 AM

resolved — From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latenc...

Increased error rate creating and managing Search and Vector Search indexes

none

Jun 4, 03:33 PM→Jun 4, 05:39 PMresolved

Jun 4, 05:39 PM

resolved — This incident has been resolved.

Jun 4, 03:33 PM

monitoring — A fix has been implemented and we are monitoring the results

Investigating connection issues to ADFA in GCP

major

Jun 2, 11:00 PM→Jun 3, 12:11 AMresolved

Jun 3, 12:11 AM

resolved — Issue has been mitigated and connections should be working now to ADF and OA instances in GCP regions.

Jun 3, 12:05 AM

monitoring — All ADF and OA connections in GCP are reporting as successful, and we will continue to monitor.

Jun 3, 12:01 AM

identified — Issues connecting to ADF and OA instances in GCP belgium-eu region has been mitigated, and working on other GCP regions.

+2 more updates

May 2026

Metrics may fail to send to DataDog Gov integrations

minor

May 28, 10:02 PM→May 28, 11:15 PMresolved

May 28, 11:15 PM

resolved — The issue has been resolved.

May 28, 10:02 PM

investigating — Starting approximately 17:00 UTC, some Atlas for Government users may be experiencing gaps in metrics sent to their DataDog Gov integration. We are investigating this issue.

Authentication failures when running search queries for some clusters

minor

May 23, 07:48 PM→May 24, 02:05 AMresolved

May 24, 02:05 AM

resolved — This incident has been resolved.

May 24, 12:14 AM

monitoring — We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.

May 23, 08:14 PM

identified — We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated ...

+1 more updates

[Atlas for Government] Data plane node logs unavailable for last 6 days

minor

May 22, 08:32 PM→May 22, 10:17 PMresolved

May 22, 10:17 PM

resolved — The data plane node log download has recovered.

May 22, 09:17 PM

monitoring — We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.

May 22, 08:32 PM

investigating — The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on ...

AWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired

minor

May 8, 02:24 AM→May 9, 02:24 PMresolved

May 9, 02:24 PM

resolved — This incident has been resolved.

May 8, 08:41 PM

monitoring — AWS continues to work towards full recovery. The Atlas system has been successfully taking healing actions on impacted nodes to restore node health and using healthy availability zones for provisionin...

May 8, 12:34 PM

monitoring — AWS continues to make progress to restore the full availability of the availability zone. The Atlas system is taking healing actions on impacted nodes where possible to restore node health. We con...

+2 more updates

Impaired Cluster Operations due to Lets Encrypt Outage

minor

May 8, 07:33 PM→May 8, 10:07 PMresolved

May 8, 10:07 PM

resolved — This incident has been resolved.

May 8, 09:39 PM

monitoring — Lets Encrypt is now reporting as healthy. We will continue monitoring as cluster operations return to a healthy state.

May 8, 07:33 PM

monitoring — Cluster operations are currently impaired due to issues with Lets Encrypt. We are actively monitoring the situation as more updates come in.

AWS Cluster DNS Changes Degraded Performance

major

May 7, 03:17 PM→May 7, 10:15 PMresolved

May 7, 10:15 PM

resolved — DNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected.

May 7, 07:47 PM

monitoring — We are continuing to monitor for any further issues.

May 7, 07:47 PM

monitoring — We've identified a bad piece of metadata causing DNS issues. We've since patched this metadata and are seeing recovery in ACME updates for cluster topology changes. We will continue to monitor recover...

+4 more updates

Atlas Backup Export Jobs Degraded Performance

minor

May 6, 09:48 PM→May 7, 08:55 PMresolved

May 7, 08:55 PM

resolved — This incident has been resolved.

May 7, 08:02 PM

monitoring — A fix has been implemented and we are monitoring the results.

May 7, 01:20 AM

identified — We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

+1 more updates

Partial outage in Azure West Europe

none

May 3, 05:33 PM→May 5, 05:28 PMresolved

May 5, 05:28 PM

resolved — We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.

May 3, 08:19 PM

monitoring — We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.

May 3, 05:33 PM

investigating — We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs i...

April 2026

Increase in Billing for Backup Usage

major

Apr 27, 05:16 PM→Apr 27, 08:50 PMresolved

Apr 27, 08:50 PM

resolved — We have resolved the issue that caused the overage and usages should be reflected correctly by April 28th. If you still see incorrect usages after this date, please reach out to us.

Apr 27, 05:16 PM

identified — We have identified a bug affecting some Atlas customers that resulted in higher-than-expected backup charges on invoices for the billing date of April 24, 2026. This is a billing-only issue; your back...

MongoDB Atlas BI Connector: Connections and queries fail

major

Apr 17, 05:03 PM→Apr 21, 01:45 PMresolved

Apr 21, 01:45 PM

resolved — This incident has been resolved.

Apr 20, 07:17 PM

monitoring — A fix has been implemented and we are monitoring the results. The launch of the fix should be complete by approximately 13:00 UTC 21 April 2026.

Apr 17, 08:24 PM

identified — We have identified the issue affecting the Business Intelligence (BI) Connector in MongoDB Atlas for Government. We are working on a fix. While no workaround exists, data remains accessible to MongoDB...

+1 more updates

Atlas Charts users unable to login

none

Apr 1, 12:55 PM→Apr 1, 12:55 PMresolved

Apr 1, 12:55 PM

resolved — Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent chang...

March 2026

MongoDB Atlas for Government: SSO login failures for some users

minor

Mar 19, 12:24 AM→Mar 31, 09:19 PMresolved

Mar 31, 09:19 PM

resolved — This incident has been resolved.

Mar 19, 10:15 PM

monitoring — A fix has been implemented and we are monitoring the results. Users who were previously unable to log in via SSO should now be able to authenticate successfully.

Mar 19, 12:24 AM

identified — Impact: Some users may be unable to log into the Atlas for Government UI using SSO. Specifically, users accessing Atlas for Government via a saved SSO login URL may receive an error, and users attempt...

Delays in cluster creation and adding new cluster nodes in Azure East US 2 region

none

Mar 30, 09:47 PM→Mar 30, 11:10 PMresolved

Mar 30, 11:10 PM

resolved — We are no longer seeing capacity issues in Azure East US 2. This issue is now resolved.

Mar 30, 09:47 PM

identified — Identified: Some clusters in the Azure East US 2 region will see delays provisioning new clusters or adding additional nodes to their existing clusters due to Azure capacity constraints. What you mig...

Intermittent 503 Errors on Atlas Admin API and Automation Tooling

major

Mar 25, 09:31 PM→Mar 27, 01:21 PMresolved

Mar 27, 01:21 PM

resolved — We are no longer seeing intermittent spikes in HTTP 503 errors.

Mar 26, 07:12 PM

monitoring — We continue to monitor our systems for intermittent spikes in 503 HTTP errors following our deployed fix. We will provide another update tomorrow by 3 PM UTC.

Mar 25, 11:39 PM

monitoring — The team has identified the root cause of intermittent spikes of HTTP 503 errors and has applied a fix.

+1 more updates

Issue querying Azure blob storage containers in Atlas Data Federation

major

Mar 19, 06:11 PM→Mar 19, 07:19 PMresolved

Mar 19, 07:19 PM

resolved — This incident has been resolved.

Mar 19, 07:14 PM

monitoring — We are continuing to monitor for any further issues.

Mar 19, 07:01 PM

monitoring — A fix has been implemented and we are monitoring the results.

+2 more updates

MongoDB Atlas: Clusters page failing to load

major

Mar 19, 02:42 PM→Mar 19, 03:28 PMresolved

Mar 19, 03:28 PM

resolved — This incident has been resolved.

Mar 19, 03:17 PM

monitoring — A fix has been implemented and we are monitoring the results.

Mar 19, 02:42 PM

identified — We have identified an issue affecting the Clusters page in MongoDB Atlas. Affected users may see a blank page when trying to view their Clusters page. Cluster health is unaffected.

Issue affecting stream processing within the AWS US-EAST-1 region

none

Mar 11, 08:10 PM→Mar 11, 08:10 PMresolved

Mar 11, 08:10 PM

resolved — At approximately 10:30 AM CT, we identified an issue affecting stream processing within the AWS US-EAST-1 region. As of now, normal operations have resumed. We have initiated a full investigation to d...

Atlas Clusters Snapshot Failures

major

Mar 10, 11:18 PM→Mar 11, 02:30 AMresolved

Mar 11, 02:30 AM

resolved — This incident has been resolved.

Mar 11, 02:21 AM

monitoring — A fix has been implemented and we are monitoring the results.

Mar 11, 12:45 AM

identified — The issue has been identified and a fix is being implemented.

+1 more updates

MongoDB Atlas: Email notifications may be failing

major

Mar 2, 03:50 PM→Mar 2, 04:28 PMresolved

Mar 2, 04:28 PM

resolved — This incident has been resolved. Email notifications are being sent successfully.

Mar 2, 03:50 PM

investigating — We are currently investigating this issue. Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.

MongoDB Atlas Admin API: Temporary failures for tools using older API versions

none

Mar 2, 12:00 PM→Mar 2, 12:00 PMresolved

Mar 11, 10:00 AM

resolved — Users may have seen tools and integrations that rely on older MongoDB Atlas Admin API versions (for example, 2023-01-01 and 2023-02-01) start failing with HTTP 410 responses indicating that the reques...

Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)

major

Mar 1, 01:48 PMmonitoring

Jun 3, 03:46 PM

monitoring — AWS me-central-1 (UAE) and me-south-1 (Bahrain) have suffered damage in these regions. Workloads in me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-sout...

May 6, 04:02 PM

Apr 8, 03:33 PM

monitoring — Two Availability Zones in AWS me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-south-1 (Bahrain) are currently not operational, cannot be modified, and a...

+21 more updates

February 2026

MongoDB App Services: Connectivity issues

major

Feb 28, 07:53 PM→Mar 2, 03:05 AMresolved

Mar 2, 03:05 AM

resolved — This incident has been resolved.

Mar 1, 05:37 AM

monitoring — A fix has been implemented and we are monitoring the results.

Feb 28, 07:53 PM

investigating — We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they...

DataDog Integration Degraded Experience

minor

Feb 26, 07:21 PM→Feb 26, 08:04 PMresolved

Feb 26, 08:04 PM

resolved — The issue has been resolved

Feb 26, 07:51 PM

monitoring — A fix has been implemented and we're monitoring the results.

Feb 26, 07:21 PM

investigating — We are currently experiencing degraded service with our DataDog integration for several DataDog regions. This may result in incomplete metrics, or issues with alerting for customers using the DataDog ...

MongoDB Atlas Data Federation and Online Archive: Schema Table fails to load

minor

Feb 19, 06:50 PM→Feb 20, 04:59 PMresolved

Feb 20, 04:59 PM

resolved — This incident has been resolved.

Feb 20, 04:54 PM

monitoring — A fix has been implemented and we are monitoring the results.

Feb 19, 09:35 PM

investigating — We are continuing to investigate reports of Atlas Data Federation and Online Archive schema tables failing to load. As a workaround, please connect directly and run the sqlGetSchema command: https://w...

+1 more updates

DNS Resolution failures for public IP addresses within 31.89.0.0/24

minor

Feb 13, 04:11 PM→Feb 13, 05:57 PMresolved

Feb 13, 05:57 PM

resolved — The DNS records have been backfilled and clusters that had these IP addresses should be recovered.

Feb 13, 04:42 PM

identified — We have identified the root cause and are working on backfilling those records with AWS support. We have also disabled that ip range for new clusters so moving forward this issue will not be hit for...

Feb 13, 04:11 PM

investigating — We are investigating an issue with DNS resolution for public IP addresses within 31.89.0.0/24. We are engaging with AWS support to remediate the situation.

MongoDB Atlas: Atlas UI loading slowly

minor

Feb 13, 07:20 AM→Feb 13, 07:55 AMresolved

Feb 13, 07:55 AM

resolved — We have identified and resolved the issue. Atlas UI will load without a delay now.

Feb 13, 07:20 AM

investigating — We are currently investigating reports of the slow loading of the Atlas web UI.

Elevated errors for cluster creation on AWS

critical

Feb 12, 10:10 PM→Feb 12, 11:10 PMresolved

Feb 12, 11:10 PM

resolved — This incident has been resolved.

Feb 12, 11:08 PM

monitoring — We have implemented the fix. Customers will now be able to create new clusters on AWS.

Feb 12, 11:00 PM

identified — We have identified the root cause and are implementing a fix to remediate the situation

+1 more updates

Partial outage in Azure West US

major

Feb 7, 09:07 AM→Feb 7, 11:43 AMresolved

Feb 7, 11:43 AM

resolved — Many nodes have recovered in the impacted region, however there are still some impacted nodes that are recovering. Azure's latest update at 11:05 UTC on 07 February 2026 indicates they are observing s...

Feb 7, 10:11 AM

monitoring — We are seeing some nodes in the impacted Azure West US region recovering. We will continue to monitor and provide updates.

Feb 7, 09:15 AM

identified — Azure has posted the following to their public Status Page: https://azure.status.microsoft/en-us/status Ongoing Service Degradation in West US We are aware of an issue impacting a subset of customer...

+1 more updates

Triggers UI and Admin API authentication issues

major

Feb 3, 06:49 PM→Feb 3, 07:15 PMresolved

Feb 3, 07:15 PM

resolved — This incident has been resolved.

Feb 3, 06:50 PM

identified — We are continuing to work on a fix for this issue.

Feb 3, 06:49 PM

identified — Users may be unable to access the MongoDB Atlas App Services triggers page and may see authentication failures when using the Admin API. As a result, some users may be unable to create, update, or man...

January 2026

DataDog Integration Degraded Experience

minor

Jan 30, 01:00 AM→Feb 4, 09:06 PMresolved

Feb 4, 09:06 PM

resolved — The root cause has been identified and the issue is now resolved.

Feb 3, 04:12 PM

investigating — We are continuing to investigate the issue. A subset of customers may experience incomplete metric data in their DataDog integration. We'll share updates as more information becomes available.

Jan 30, 01:00 AM

Activity Feed is experiencing degraded performance

minor

Jan 29, 10:30 PM→Jan 29, 11:55 PMresolved

Jan 29, 11:55 PM

resolved — This incident has been resolved.

Jan 29, 11:54 PM

monitoring — We have deployed a fix and are seeing activity feed pages load again.

Jan 29, 11:34 PM

investigating — The revert of the recent change did not meaningfully help the situation. However, we have looked into the issue more and have a better idea of the root cause. We will have another update shortly.

+2 more updates

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