How often does PlanetScale have outages?

PlanetScale has had 25 reported incidents recently. Visit apistatuscheck.com/incidents/planetscale for the complete outage history with timelines and resolution details.

What was the last PlanetScale outage?

The most recent PlanetScale incident was "Problems with Vitess connectivity and credential changes" on October 26, 2026. It was classified as major impact and is currently resolved.

PlanetScale Outage History

25 incidents reported. Data sourced from the official PlanetScale status page.

Total Incidents

Major/Critical

Minor

Resolved

October 2026

Problems with Vitess connectivity and credential changes

major

Oct 26, 09:53 PM→Oct 26, 11:31 PMresolved

Oct 26, 11:31 PM

resolved — We've observed service restored and successful credential changes across PlanetScale's environments.

Oct 26, 10:13 PM

monitoring — We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

Oct 26, 09:53 PM

investigating — We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagat...

Gap in dashboard metrics for AWS us-east-1

none

Oct 20, 07:38 PM→Oct 20, 08:46 PMresolved

Oct 20, 08:46 PM

resolved — The issue has been resolved.

Oct 20, 07:38 PM

monitoring — From 19:20 - 19:30 UTC we had a delay with metrics in AWS us-east-1. For databases in this region you may see missing metrics in the dashboard. We've made a fix and are seeing metrics recover.

AWS us-east-1 connectivity failures

major

Oct 9, 10:53 PM→Oct 9, 11:19 PMresolved

Oct 9, 11:19 PM

resolved — AWS us-east-1 cross-zone networking has fully recovered.

Oct 9, 11:13 PM

monitoring — A small number of database branches in AWS us-east-1 were impacted by cross-zone networking issues, for which the impact window has ended. If you continue to see impact, please reach out to PlanetScal...

Oct 9, 10:53 PM

investigating — We are investigating reports of connectivity failures scoped to a single AZ in AWS us-east-1 causing replica delay and connectivity issues.

September 2026

Branch creation delays in GCP europe-west-1

minor

Sep 28, 06:59 PM→Sep 28, 09:02 PMresolved

Sep 28, 09:02 PM

resolved — We have resolved the branch creation issue and no further impact is expected at this time.

Sep 28, 08:04 PM

identified — We have identified a problem relating to scheduling of database branches and are rolling out a mitigation.

Sep 28, 06:59 PM

investigating — We have identified an issue and are investigating branch creation delays in GCP europe-west-1.

Connectivity issues with Vitess databases in GCP

major

Sep 5, 06:39 PM→Sep 5, 06:53 PMresolved

Sep 5, 06:53 PM

resolved — We've identified an issue with database connectivity for Vitess databases in GCP. We've taken steps to resolve the issue and are making immediate improvements to address root-causes and detection. Dat...

Sep 5, 06:47 PM

monitoring — We've identified an issue in our networking and deployed mitigation. Connectivity is back to normal. We're continuing to monitor.

Sep 5, 06:39 PM

investigating — We're currently experiencing issues with connectivity to Vitess databases in GCP. We're investigating the issue.

Dashboard and API 500 errors for postgres databases

major

Sep 2, 04:34 PM→Sep 2, 04:44 PMresolved

Sep 2, 04:44 PM

resolved — The incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints.

Sep 2, 04:34 PM

monitoring — For postgres databases, API requests and the dashboard were returning 500 errors. We've deployed a fix.

July 2026

Insights metrics underreporting

major

Jul 24, 02:41 PM→Jul 24, 05:42 PMresolved

Jul 24, 09:13 PM

resolved — The incident has been resolved.

Jul 24, 05:04 PM

monitoring — Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.

Jul 24, 02:41 PM

identified — Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.

Insights metrics underreporting

minor

Jul 20, 06:29 PM→Jul 21, 03:18 PMresolved

Jul 21, 03:18 PM

resolved — Query Insights functionality is restored on all Postgres development branches.

Jul 20, 10:06 PM

monitoring — Query Insights is gradually recovering across all Postgres development branches.

Jul 20, 09:32 PM

identified — Query Insights is recovered across all branches except for Postgres development branches, where recovery is happening gradually. We are working to accelerate recovery of Query Insights Postgres develo...

+5 more updates

Connectivity issues in us-east-1

major

Jul 18, 08:32 PM→Jul 18, 09:05 PMresolved

Jul 18, 09:05 PM

resolved — Connection issues have been resolved. If you experience any further issues, please contact our support team.

Jul 18, 08:49 PM

monitoring — We remediated the issue, and clients can now connect to their database branches in us-east-1 normally. We will continue monitoring the situation.

Jul 18, 08:32 PM

investigating — We are observing connectivity issues on Postgres in the us-east-1 region. We are remediating.

API and dashboard errors

major

Jul 17, 04:41 PM→Jul 17, 05:09 PMresolved

Jul 17, 05:09 PM

resolved — API and dashboard service is restored.

Jul 17, 04:59 PM

monitoring — We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.

Jul 17, 04:49 PM

identified — We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.

+1 more updates

Single Sign On (SSO) unavailable

minor

Jul 16, 09:30 AM→Jul 16, 10:52 AMresolved

Jul 16, 10:52 AM

resolved — The issue is resolved. SSO is working fine again.

Jul 16, 09:30 AM

investigating — SSO login to the PlanetScale website and API is unavailable. We are investigating. Database operations are unaffected.

Development branches with MySQL Vectors not serving

minor

Jul 6, 07:18 PM→Jul 6, 09:45 PMresolved

Jul 6, 09:45 PM

resolved — All impacted branches are recovered. PlanetScale upgraded development Vitess branches with Vectors enabled from MySQL 8.0.x to 8.4.x. PlanetScale runs an internal fork containing support for PlanetSc...

Jul 6, 08:38 PM

monitoring — Branches are recovering and we are monitoring the situation.

Jul 6, 07:23 PM

identified — We have identified the issue and are rolling impacted development branches from 8.4 back to 8.0.

+1 more updates

May 2026

There is an incident in PlanetScale GCP us-central1 region impacting Postgres database availability. We are actively investigating and will update as soon as we have more information.

major

May 14, 08:30 PM→May 14, 09:03 PMresolved

May 14, 09:03 PM

resolved — The changes we applied are effectively preventing further unexpected restarts to the high availability component shared by Postgres clusters. We have not seen further restarts to this component nor un...

May 14, 08:51 PM

monitoring — We applied changes to prevent unexpected restarts of the high availability component shared by Postgres clusters. We have not seen further restarts of this component nor unplanned Postgres failovers s...

May 14, 08:42 PM

identified — We have identified the likely cause of unexpected restarts to the high availability component used by Postgres clusters, and are applying changes to prevent recurrences.

+1 more updates

Database operations degraded in eu-west-2

minor

May 13, 05:17 PM→May 13, 06:04 PMresolved

May 13, 06:04 PM

resolved — PlanetScale has remediated the issue and it is fully resolved.

May 13, 05:32 PM

monitoring — We've identified the issue and have taken steps to mitigate it. Database operations will successfully complete again. We continue to monitor the situation.

May 13, 05:17 PM

investigating — We're aware of a degradation in eu-west-2 where database operations such as resizes, branch creations or parameter changes may not complete. We're investigating the problem.

AWS use1-az4 thermal event

none

May 8, 02:22 AM→May 8, 07:22 PMresolved

May 8, 07:22 PM

resolved — PlanetScale is not observing any database impact resulting from the AWS use1-az4 thermal event. Please contact support if you have any questions or notice any disruption.

May 8, 02:22 AM

monitoring — PlanetScale is aware of the AWS use1-az4 thermal event. We expect databases to be unaffected. Please contact support if you have any questions or notice any disruption.

April 2026

Errors with database webhooks

minor

Apr 8, 12:34 AM→Apr 8, 12:49 AMresolved

Apr 8, 12:49 AM

resolved — The errors have been resolved.

Apr 8, 12:42 AM

monitoring — We've made a fix and are seeing webhooks trigger properly again.

Apr 8, 12:34 AM

investigating — We're investigating an issue with webhook deliveries failing.

Currently experiencing issues with creating/updating/deleting Vitess credentials

minor

Apr 2, 10:37 PM→Apr 2, 10:52 PMresolved

Apr 2, 10:52 PM

resolved — Some percentage of new credential creates, updates, and deletes errored or were very slow for approx 35 minutes.

Apr 2, 10:46 PM

monitoring — We have applied a fix and see recovery.

Apr 2, 10:37 PM

investigating — All existing credentials still work and will continue to work. We are investigating an issue affecting only modifying or creating new ones.

March 2026

us-east-1 connection errors

major

Mar 11, 01:04 PM→Mar 11, 01:19 PMresolved

Mar 11, 02:52 PM

resolved — This incident has been resolved.

Mar 11, 02:17 PM

monitoring — We're continuing to monitor. We've updated the status history to reflect the time periods where customers experienced connection issues.

Mar 11, 01:19 PM

resolved — At **12:51 PM UTC** and **1:38 PM UTC** some Vitess databases in us-east-1 were impacted by connection errors for approximately 5 minutes due to an issue in our edge network. We resolved the issue and...

+1 more updates

February 2026

Vitess branch creation unavailable

major

Feb 24, 10:26 AM→Feb 24, 12:00 PMresolved

Feb 24, 12:00 PM

resolved — Vitess branch creation is available once again.

Feb 24, 11:00 AM

investigating — We're rolling out a mitigation now that will allow Vitess branch creation to succeed while we continue to investigate. No database operations or anything about Postgres database creation are impacted....

Feb 24, 10:26 AM

investigating — New Vitess databases are being accepted by the PlanetScale API but we are unable to provision the infrastructure to serve them. We've confirmed this impact and are investigating the cause. We will pro...

Vitess database availability issues in GCP northamerica-northeast1

major

Feb 18, 08:23 PM→Feb 18, 09:06 PMresolved

Feb 18, 09:06 PM

resolved — Problem has been resolved. We saw three nodes fail across three availability zones simultaneously. Impacting databases hosted on those nodes. All databases have been moved to healthy nodes and we're ...

Feb 18, 08:43 PM

monitoring — Impacted databases are recovering, we're continuing to monitor.

Feb 18, 08:34 PM

identified — We're working on a fix for the impacted databases.

+1 more updates

January 2026

Query insights outage

critical

Jan 31, 09:38 AM→Jan 31, 11:58 AMresolved

Jan 31, 11:58 AM

resolved — Query Insights is fully operational.

Jan 31, 11:06 AM

monitoring — Insights service is restored and we are blasting through the backlog of data.

Jan 31, 10:08 AM

identified — There is an incident with a downstream provider. [https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD](https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD "https://stat...

+1 more updates

API availability issues

major

Jan 9, 01:29 AM→Jan 9, 01:46 AMresolved

Jan 9, 01:46 AM

resolved — The issue has been resolved.

Jan 9, 01:38 AM

monitoring — A fix has been applied, and we are monitoring recovery.

Jan 9, 01:29 AM

investigating — We are investigating internal errors on some API endpoints. Database connectivity is unaffected.

Insights ingestion delayed

minor

Jan 8, 04:30 PM→Jan 8, 06:14 PMresolved

Jan 8, 06:14 PM

resolved — Insights data ingestion encountered an error due to an unexpected data format. The issue was identified and fixed, and ingestion resumed.

Jan 8, 04:30 PM

identified — Insights data ingestion is delayed. This underlying issue has identified and the Insights data backlog is being processed

Errors with branch creation for GCP databases

major

Jan 6, 04:27 PM→Jan 6, 05:41 PMresolved

Jan 6, 05:41 PM

resolved — This incident is resolved.

Jan 6, 05:37 PM

monitoring — We've deployed a fix and are seeing error rates resolve.

Jan 6, 05:12 PM

identified — We're continuing to work on a fix and will share an update once it has been deployed.

+1 more updates

November 2025

API and dashboard: 500 errors

major

Nov 17, 06:10 PM→Nov 13, 06:45 PMresolved

Nov 17, 06:10 PM

resolved — We've made a fix and the errors have resolved.

Nov 17, 06:10 PM

identified — The dashboard and API are currently returning 500 errors. We are rolling out a fix.

Related Incident Histories

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